fa47101d-f859-4ed1-822e-245a1501479a

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

  • Accounts Receivable 
  • Proactive, Goal-oriented, Problem-solver
  • Skilled at learning new concepts quickly
  • Excellent customer service 
  • Organized with the ability to work under pressure
  • Attention to detail and high quality standards
  • Skilled at learning new concepts quickly

Employment history

Customer Service Representative, Kuvalis Inc. Coleberg, Wisconsin
Jun. 2015 – Present
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Contact customers to respond to inquiries for new service or service issues
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Converse with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Resolve customers’ service or billing complaints by performing activities such as refunding money, or adjusting bills.

Customer Service Representative, McCullough Group. Keeblertown, Kansas
Jul. 2009 – Jul. 2010
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Solicit sales of new or additional services or products.

Education

North Keebler College, Millsside, New York
High School Diploma, Sep. 1991

Skills

Excellent problem solver
Experienced

Excellent phone etiquette
Experienced

Proficient in learning companies computer programs
Experienced

good at multi tasking
Experienced

Microsoft and excel
Experienced

out look
Experienced

10 key
Experienced

c0d2fa75-7c71-46ad-bf7d-5d8327cb0860

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. 

Punctual, with a strong work ethic.

Employment history

Customer Service Representative, Reilly Group. Prohaskaland, Maine
Jul. 2013 – Present
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Customer Service, Pagac-Kovacek. New Ross, Arizona
Dec. 2000 – Mar. 2001
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Counter service for customers, including some drive-thru.

Packaging/labelling, Bednar-Daugherty. Royceshire, Oklahoma
Jan. 1996 – Jun. 1997
  • Inspect, test, and adjust completed units to ensure that units meet specifications, tolerances, and customer order requirements.
  • Operate or tend automated assembling equipment, such as robotics and fixed automation equipment.
  • Set up, adjust, or operate basic or specialized machine tools used to perform precision machining operations.
  • Enforce safety and sanitation regulations.
  • Requisition materials, supplies, equipment parts, or repair services.
  • Set up and adjust machines and equipment.

Photofinishing, Barrows, Douglas and Simonis. South Alejandra, Massachusetts
May. 1988 – Nov. 1992
Operated several various machines for processing and developing photographic films, both professional and non-professional

Education

North Vermont University, Lazarotown, Florida
Bachelor of Theology, Theology/Missions, Jan. 1978

Skills

de-escalating irate customers
Expert

trouble shooting
Expert

data input
Experienced

communication
Experienced

d1efb962-ad4d-4f9e-93fb-163c9ae377f5

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Talented, sales-driven, recognized expert in the fields of direct sales.  Equipped with 2+ years of experience in the areas of sales, business operations and development.  Eager to advance my career and obtain a sales director position within a reputable, growth-oriented company.

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Mar. 2019 – Sep. 2019
Lake Oraliabury, Texas
team leader (cashier), Hintz and Sons

  •  smile and greet the customer.
  • maximize sales through suggestive selling.
  • assemble the product that choose by the customer.
  • recieve payment and give change.
  • thanks the customer and smile.
  • Write and record orders of product,
  • Explain products or services and prices and demonstrate use of products.
  • Answer questions about product features and benefits.
  • Order or purchase supplies.
  • Resolve customer complaints regarding sales and service.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Answer customers’ questions, and provide information on procedures or policies.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Jan. 2018 – Jul. 2018
Lake Mendy, Maine
team leader(cashier), Becker, Anderson and Schulist

  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers’ questions, and provide information on procedures or policies.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Process merchandise returns and exchanges.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Sep. 2016 – Nov. 2016
Suzanport, Maryland
retort helper, Parker, Wisoky and Bradtke

  • Nagsasalang ng lata ng meatloaf sa retort(lutuan).
  • Naglalabas ng lata ng meatloaf sa retort(lutuan).

May. 2016 – Jun. 2016
New Portiaville, California
dumper, Altenwerth Inc

  • Nagdudump ng harina at asukal sa mga makina.
  • Naggrind ng asukal at dalhin sa ibang production.

Jun. 2015 – Sep. 2015
New Nathan, Maryland
kitchen helper, Murphy LLC

  • preparing foods.
  • cooking foods.

Education

Feb. 2015
Hotel and restaurant management: hotel and restaurant service

  • Eastern Indiana University – Virginiamouth, Pennsylvania

Skills

files managing
Experienced

team leader
Experienced

p.o.s
Experienced

2d7d25ce-54e4-49ef-860b-dd475d219d00

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

My role in the current organization is to support various departments for the financial planning and analysis of the funds and Legal Entities using various tools and techniques,Maintain a strong relationship with Legal Entity controllers, to ensure reporting is consistent via various controls and reconciliations.Support General Ledger User Acceptance Testing “UAT” of month end and quarterly cycle and providing feedback to Finance IT teams.

Employment history

Associate, Satterfield, Smitham and Morar. DuBuquefurt, Idaho
Feb. 2018 – Present
 WORK PROFILE

  • Performing forecasting analysis reporting for validation of monthly/quarterly projections, month end close. 
  •  Ensuring accuracy in monthly closing including accrual, prepaid amortization, inter- Co. transactions, reporting of financial performance, monthly financial statements & reconciliations for Legal Entities.
  • Reconciliations of Funded position with borrowers through agent banks.
  • Variance analysis between two accounting platforms(THS and Geneva) and providing results to IT team.
  • Timely pulling of the reports from Geneva and supporting onsite team for Financial planning.
  • Effective Stakeholder management and maintaining customer relation through delivery of SLAs
Tools
Data Analysis:Geneva,THS,MS Excel.
Data Management:LED,Markit,Bloomberg.

 

Intern., Bartoletti Group. South Terenceburgh, Florida
Undergone Project on Fundamental Analysis of Equity Shares. This project was about finding a particular share with strong fundamentals  and  growth  potential.The goal  of  analyzing a company’s fundamentals is to find intrinsic value of a particular stock.

Making recommendations to clients regarding Stocks. 

Education

Koss University, North Cedrick, Hawaii
MBA, Finance and Marketing, Jul. 2017

West DuBuque, Jerdeberg, Tennessee
Bachelor of Commerce, Accounting and Commerce, Jun. 2015

Awards

Accomplishments

Hobbies

Skills

MS-Office

Tally

Tableau

Advanced excel

Languages

English

Hindi

Telugu

0e48572c-3523-440c-9d8f-c5999ce55b2c

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Exceptionally hardworking and focused Entry Level Receptionist with a superior work ethic and customer service skill set. Able to multitask and handle high volumes of clerical tasks. Able to maintain a high level of professionalism and accuracy while completion of tasks. Great at fostering and sustaining cordial yet professional relationships with all coworkers, supervisors, and customers.

Employment history

Teacher, Bednar-Kuphal. Barrettport, North Dakota
Oct. 2019 – Present
  • Maintain a safe play environment.
  • Observe and monitor children’s play activities.
  • Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
  • Provide care for mentally disturbed, delinquent, or handicapped children.
  • Sanitize toys and play equipment.
  • Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.
  • Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
  • Assist in preparing food and serving meals and refreshments to children.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Help children with homework and school work.

Front Desk Receptionist, Rosenbaum-Ryan. Lake Ozie, South Carolina
Oct. 2018 – Nov. 2018
  • Greet and welcome guest upon entrance to the facility and on the phone; answered inquires for different departments and transferred calls to certain departments.
  • Answered high volume calls for the business
  • Assisted customers with any questions they had for management 

Cashier, Abbott-Moore. North Graham, Massachusetts
Aug. 2016 – Nov. 2016
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Take and prepare to-go orders.
  • Operate cash registers to accept payments for food and beverages.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Inform patrons of establishment specialties and features.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

Education

Hyatt Institute, Port Sabrashire, Illinois
Associate of Science, Science, Sep. 2018

Luettgen Academy, O'Haramouth, Ohio
High School Diploma, Aug. 2016

Skills

Experience answering multi-line phones
Expert

Communication
Experienced

Strong Customer Service Skills
Experienced

Time Management
Expert

Punctuality
Expert

5984c53c-30f7-45f2-a1e2-099df478836d

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Adaptable and open-minded individual that is ready to put her knowledge for farm animals to use. volunteer and teacher for over 13 years through the Calloway 4-H. Can work alone and in a team setting, always open to learning new things. Mare Volunteer for a year, was able to attend two classes on how to lead animals and follow safe guides. 

Employment history

Apr. 2016 – Present
Douglaschester, Mississippi
Supervisor, Hermiston Group

  • Follow ethical codes that protect the confidentiality of information.
  • Order supplies to maintain inventory.
  • Show Customer Care in all scenarios. 
  • Count tills and safes when closing. 
  • Help Pharmacy with releasing medications to patients. 
  • Over see union break demands. 
  • Make schedules according to given budget. 
  • Payout invoices and handle any outdates. 
  • Create work board with task to be done for each day. 

Mar. 2014 – May. 2014
Port Esperanzaland, New York
Teachers assistant/ art room tech, Paucek LLC

  • Keep a clean work space for myself and others.
  • Have a well stocked storage by ordering everything need.
  • Make copies of assignments as needed 
  • Help in art gallery with installs and take downs
  • Keep in touch with artists through email.

Education

Present
Studio Art

  • East Michigan Institute – Nonamouth, Utah

Jun. 2012
High School Diploma: general

  • East Emmerich – Baumbachmouth, Minnesota

Skills

Self motivation
Expert

Motivating others
Expert

Team player
Expert

Quick learner
Expert

Leadership
Expert

16bdf1fd-16b3-4671-850a-d86fb42a7805

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Driven, Hardworking young professional with wisdom exceeding age. Willing to perform even the hardest of tasks for the benefit of the group. Natural Leader with 5 years of Leadership and Management experience. Always brings a positive attitude and a ‘we’ mentality that helps urge everyone to work together as a team. 

Employment history

Assistant General Manager, Blick and Sons. Megton, West Virginia
Jul. 2018 – Present
  • Set oven temperatures and place items into hot ovens for baking.
  • Prepare or maintain inventory or production records.
  • Order or receive supplies or equipment.
  • Operate slicers
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Clean service or seating areas.
  • Create signs to advertise store products or events.
  • Hire, Train new employees
  • Scheduling/payroll
  • Managing complete staff of at least 12 people
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Establish standards for personnel performance and customer service.

Shift Supervisor, Stokes and Sons. Candyton, Arkansas
Jan. 2016 – Feb. 2016
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Preparing Food for customers
  • train new staff
  • Receive and put away orders

Education

Sipes Institute, Cummeratastad, Louisiana
Associate of Applied Science, Business Administration, Present

Skills

Motivating Staff to perform above their normal skill level

Staying calm even in the most stressful situations

Highest attention to even the smallest details

Speed and efficient well above the average worker

Ability to calm down tense/angry customers and employees

knowledge of monetary side of business and saving money where possible

05af2781-6a23-485f-bbd7-0e711f2c0a72

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Experience of successfully coordinating the activities of various departments concerned with the production, safety, planning, and manpower utilization. Having proven people management skills, with the ability to manage performance and motivate staff on an individual and team level. Comfortable with people of all level. 

Employment history

May. 2017 – Present
Port Christa, Kansas
Assistant Manager, Bradtke-Wolff

  • Verify availability or monitor use of safety equipment, such as hearing protection or respirators.
  • Evaluate situations or make determinations when a worker has refused to work on the grounds that danger or potential harm exists.
  • Supply, operate, or maintain personal protective equipment.
  • Maintain all required environmental records and documentation.
  • Plan emergency response drills.
  • Prepare or review specifications or orders for the purchase of safety equipment, ensuring that proper features are present and that items conform to health and safety standards.
  • Conduct worker studies to determine whether specific instances of disease or illness are job-related.
  • Train workers in safety procedures related to green jobs, such as the use of fall protection devices or maintenance of proper ventilation during wind turbine construction.
  • Maintain logbooks of daily activities, including areas visited or activities performed.
  • Supervise, train, and evaluate technicians, technologists, survey personnel, engineers, scientists or other mine personnel.
  • Implement and coordinate mine safety programs, including the design and maintenance of protective and rescue equipment and safety devices.
  • Devise solutions to problems of land reclamation and water and air pollution, such as methods of storing excavated soil and returning exhausted mine sites to natural states.
  • Recommend measures to help protect workers from potentially hazardous work methods, processes, or materials.

Sep. 2015 – Nov. 2015
North Dania, Idaho
Assistant Manager, O’Kon, Kirlin and Hamill

  • Inspect mining areas for unsafe structures, equipment, and working conditions.
  • Examine maps, deposits, drilling locations, or mines to determine the location, size, accessibility, contents, value, and potential profitability of mineral, oil, and gas deposits.
  • Select or develop mineral location, extraction, and production methods, based on factors such as safety, cost, and deposit characteristics.
  • Prepare technical reports for use by mining, engineering, and management personnel.
  • Implement and coordinate mine safety programs, including the design and maintenance of protective and rescue equipment and safety devices.
  • Monitor mine production rates to assess operational effectiveness.
  • Prepare schedules, reports, and estimates of the costs involved in developing and operating mines.
  • Supervise, train, and evaluate technicians, technologists, survey personnel, engineers, scientists or other mine personnel.

Education

Oct. 2013
Dual Degree: Mining Engineering (B.Tech) and Safety Engineering, Disaster Management in Mines(M.Tech)

  • Goodwin University – Baumbachside, Iowa

Skills

M.S Excel
Skillful

M.S Power Point
Skillful

Auto cad
Beginner

2a905d5e-e82a-4cf2-882a-c1e395c2ab7d

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

I just graduated from Eastside Catholic in Sammamish, Wa (2017). I am looking for a position I can use the skills I already have but also learn from experienced leaders new skills I can use in my future

I am open to any hours, full time, seasonal, or part time as I want to work as much as possible until I go to college in the fall of 2018. I have experience in unloading boxes and putting out on floor, customer service, and loading and unloading from trucks or to customer’s vehicle. 

I plan to attend USC in Los Angeles, Ca in fall 2018, but would like to still work for the company I am employed by when coming home for the summer and holidays. 

I also want to learn from the creative and astute leaders at RH that I can use in my future.

Employment history

Customer Service, Greeter & Warehouse, Kris-Klein. Port Shane, Florida
Jul. 2019 – Present
Duties include greeting customers, bringing customers directly to the items they are looking for, bring in carts, keeping things tidy, assisting customers with larger purchases to their vehicles and unloading boxes of merchandise and bring on to the floor

Bag Boy, Wyman-Connelly. New Reagan, New Mexico
Oct. 2014 – Dec. 2014
My duties included getting the golfer’s golf bags prepared and loaded in the carts with all the supplies needed for their tee times. After, golf end clean out carts, wash down and drive into secure garage. I also would drive a  golf ball collector at the end of the night to collect all the golf balls. This was a summer and seasonal job during High School.

Education

West Nebraska Institute, Schimmelchester, Missouri
High School Diploma, Diploma, Apr. 2017

Languages

English
Native speaker

Skills

Positive
Skillful

Helpful
Skillful

Ethical & integrity
Skillful

Reliable & Team Player
Skillful

Hard worker & Athletic
Skillful

Coachable
Skillful

028641fa-9cab-4255-b98b-04d0a14ebc7e

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

I am a motivated and adaptable team player who is a detail-oriented, energetic professional dedicated to successfully providing assistance to customers as well as staff. I have strong interpersonal skills and a goal-oriented personality. I am able to multitask and handle customer complaints with utmost courtesy. 

Employment history

Information Literacy Assistant, West Group. Stevieport, Missouri
Mar. 2020 – Present
  • Analyze patrons’ requests to determine needed information, and assist in furnishing or locating that information.
  • Search standard reference materials, including online sources and the Internet, to answer patrons’ reference questions.
  • Teach library patrons basic computer skills, such as searching computerized databases.
  • Plan and teach classes on topics such as information literacy, library instruction, and technology use.
  • Keep up to date records of circulation and materials, maintain inventory, and correct cataloging errors.
  • Develop library policies and procedures.
  • Arrange for interlibrary loans of materials not available in a particular library.

Education Coordinator, Schinner-Bernhard. Bradtkeland, Alaska
Apr. 2020 – Present
  • Conduct classes, workshops, and demonstrations to teach principles, techniques, or methods in subjects such as basic English language skills, life skills, and workforce entry skills.
  • Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
  • Guide and counsel students with adjustment or academic problems, or special academic interests.
  • Prepare and administer written, oral, and performance tests, and issue grades in accordance with performance.
  • Observe and evaluate students’ work to determine progress and make suggestions for improvement.

Special Education Aide, Becker, Gleichner and Rolfson. Maggioberg, Arizona
Apr. 2013 – Mar. 2014
  • Develop or implement strategies to meet the needs of students with a variety of disabilities.
  • Guide or counsel students with adjustment problems, academic problems, or special academic interests.
  • Maintain accurate and complete student records as required by laws, district policies, or administrative regulations.
  • Observe and evaluate students’ performance, behavior, social development, and physical health.
  • Organize and supervise games or other recreational activities to promote physical, mental, or social development.

Room Assistant, Mraz LLC. Schmidthaven, North Carolina
Sep. 2002 – Mar. 2003
  • Observe animals for signs of illness, injury, or unusual behavior; notifying veterinarians or managers as warranted.
  • Treat animal illnesses or injuries, following experience or instructions of veterinarians.
  • Perform the same animal care duties as subordinates.

Education

Glover College, North Sydneyfort, Wisconsin
High School Diploma, Core 40, Jan. 2001

Skills

Professionalism

Customer Focus

Adaptability

Handling pressure and tolerating stress

Organization and Planning

Computer Skills

204c0662-2584-4f0f-867a-fcc89a8d1eb3

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Talented, sales-driven, recognized expert in the fields of direct sales and sales management.  Equipped with 5+ years of experience in the areas of sales, business operations and development.  Eager to advance my career and obtain a sales director position within a reputable, growth-oriented company.

Employment history

Senior Team Leader, Beatty-Daugherty. Haydenfort, Idaho
Apr. 2020 – Present
  • Resolve customer complaints regarding sales and service.
  • Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Determine price schedules and discount rates.
  • Review operational records and reports to project sales and determine profitability.
  • Monitor customer preferences to determine focus of sales efforts.

Team Leader, Feeney, Shanahan and Gutmann. New Carmelo, North Dakota
Aug. 2015 – Oct. 2017
  • Resolve customer complaints regarding sales and service.
  • Direct and coordinate activities involving sales of products, services, 
  • Review operational records and reports to project sales and determine profitability.
  • Monitor customer preferences to determine focus of sales efforts.
  • Direct, coordinate, and review activities in sales and service accounting and record keeping, and in operations.other subjects of sale.

Sales manager, Kling-Osinski. North Fritzmouth, Utah
Feb. 2013 – Mar. 2013
  • Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
  • Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.
  • Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.

RM, Lowe and Sons. Lake Alfreda, Oklahoma
Dec. 2011 – Jan. 2012
  • Resolve customer complaints or answer customers’ questions regarding memberships plans
  • Coordinate activities with other supervisory personnel or with other work units or departments. and procedures.

Sales Excutive, Muller, Bernier and Buckridge. West Cammy, Idaho
May. 2009 – Oct. 2009
Money transfer business 

Education

East Cormier Academy, New Cecil, Oklahoma
BBA, Marketing, Jul. 2006

Skills

Team Management – Business Development

Adaptability – Decision Making

Active Listening

0ec60579-e55b-4dd5-bf2e-568279d0669c

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, coaching individuals to success. Skilled in building  teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Adaptable  leader with an ability to work independently, creating effective presentations, and developing opportunities for my team.

Employment history

Area Manager, Dach-Thiel. Ernestinafurt, Pennsylvania
Nov. 2017 – Present
·        Managed store operations and employees
·        Promoted the company’s offerings and delivering excellent customer service and retaining customers
·        Assisted in the development of the company by recruiting and training new team members
·        Increased store sales by 35%
·        Supported the business owner through staying on top of its competitors

Owner, Cronin, Stokes and Connelly. Harberton, Louisiana
Aug. 2015 – Mar. 2016
·        Developed new advertising and sales strategies to gain more customers 
·        Managed and balanced store revenues and sales in the amount of $1,000 a day
·        Maintained professionalism in store operations and team members

Customer Service Representative, DuBuque-Brakus. Lelahview, North Dakota
Jul. 2013 – Aug. 2013
·        Upheld professionalism in handling customer’s complaints and concerns
·        Performed follow up calls in regards with technical issues
·        Input and generated call data information weekly

Education

North Walker College, Mitchellport, California
Bachelor of Science, Business Administration and Management, Sep. 2013

Southern Altenwerth, North Demetriceport, Oregon
High School Diploma, Business Management and Economics, Jul. 2009

Skills

Project Management

Sales and Marketing

Team Management

Microsoft Office

Bilingual

Budgeting

9c40b260-3253-4d0e-b57a-bb621c458640

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Positive, hardworking, hands-on leader with nearly a decade of experience managing employees, products, and customer service.  Over a decades worth of cashier experience with advance knowledge of POS systems. 3+ years of food preparation experience.  California food handler certified. College Degree.  Will work tirelessly to make sure the job is done correctly and efficiently and will provide positive reinforcement to fellow employees to create a solid team atmosphere. 

Employment history

North Errol, Wisconsin

Office Assistant, Kub Group

  • Aid in putting together various project binders. 
  • Rearrange and organize placement of office folders, project binders, office products and literary references. 
  • Clean around office.

Mar. 2015 – May. 2015
Kozeyburgh, Arkansas
Assistant Manager/Prep Cook, Rau, Ernser and Wilderman

  • Supervise the work of all employees.
  • Manage and coordinate breaks for employees around busy periods.  
  • Count and manage various products at the end of each shift, including food products, cooking products, cleaning products, etc. 
  • Order or receive supplies or equipment.
  • Deal with any customer needs and questions. 
  • Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.
  • Prepare or maintain inventory for production records.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Slice meats, vegetables, and fruits for use in food service.
  • Clean or sanitize work areas, utensils, or equipment.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Evaluate and train any new or potential hires.  

Jun. 2012 – Jul. 2012
Mabletown, Michigan
Assistant Manager, Macejkovic, Mayer and Heller

  • Supervise employees within current department. Mainly in concessions. 
  • Manage multiple breaks for employees during shifts.  
  • Count stock and digitally enter numbers at the end of each night. 
  • Manage product availability throughout shift.
  • Restock, rotate and reface any missing shelve, freezer or heated products.
  • Handel requests and suggestions by employees. 
  • Handel money requests and inspect larger bills to prevent fraud. 
  • Monitor compliance with health and fire regulations regarding food preparation and serving, appliance maintenance, cleanliness, and temperature control.  
  • Manage any and all advertisements and promotional materials.
  • Train new employees in various departments. 
  • Handel and coordinate any customer questions and concerns. 

Education

Feb. 2012
Bachelor of Arts: Broadcast Electronic Communications

  • South Florida Institute – Augustusland, Virginia

Dec. 2010
Associate of Arts: Film

  • East Florida College – Mauricioburgh, Illinois

Skills

Product Management
Experienced

Employee Management
Experienced

Cashier
Expert

Customer Service
Experienced

Quick Learner

128451a5-795e-49ba-8dc6-048455cb7a10

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Supervisor, Bogisich and Sons. Maxinefurt, Tennessee
Dec. 2014 – Nov. 2019
Main role as a supervisor is to develop direct reports behavior to reach team goal. 

other responsibilities are the following.
* regular audit of call
* time sheet validation
* score card update and feed back
* Client communication 
* Policy development 

Vault Custodiant, Hane-Conroy. West Georgannland, Illinois
Jun. 2012 – Nov. 2012
Organized jewelries inside the vault and full inventory. Maintain the cash flow of the branch in minimal level. Maintain good customer relationship in business level.

Education

East Carroll, North Nellaberg, New York
Bachelor of Science, Accountancy, Sep. 2007

Eastern Schiller, Mercedesburgh, Vermont
3 Year Diploma, Business management, Dec. 2005

Skills

Human Developement

Data analyst

Process Development Management

6fba2940-733a-46e7-ad09-e8215c732d1d

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Trustworthy, dependable, versatile, responsible and adaptable leader with almost 15 years of experience providing ongoing support to a notable Senior Managers within the organisation. 

Provides support to the Trainers and Technical Leaders in conducting technical training and offering assistance, and guidance in the work flow process.

Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

Specialist, Kovacek, Tillman and DuBuque. North Claytonberg, Nevada
Feb. 2012 – Dec. 2013
  • Calculate premiums and establish payment method.
  • Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.
  • Perform administrative tasks, such as maintaining records and handling policy renewals.
  • Confer with clients to obtain and provide information when claims are made on a policy.
  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
  • Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.

Admin Manager, Morar, Mueller and Von. Shieldsfort, Pennsylvania
Feb. 2005 – Mar. 2005
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Provide services to customers, such as order placement or account information.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Receptionist cum Clerk, Stamm Group. Westside, New York
Mar. 2003 – Jun. 2003
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.

Education

Eastern West Virginia College, Port Shalon, Kentucky
Bachelor of Commerce, Financial Accounting and Auditing including Taxation, Nov. 2003

Skills

Insurance Underwriter (Marine and Aviation)
Skillful

Premium and Claim Adjuster
Experienced

Administrative and Technical Support
Expert

d79bd252-3ff8-4a06-8df9-90365dc2534c

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Dependable, ambitious, customer-focused leader offering 7 years of experience working in reputable department stores. Actively seeking role as a customer service manager where I can utilize skills and knowledge gained through experience and education to provide world class service at every interaction. 

Employment history

Film Crew, Trantow Inc. Whiteberg, Indiana
May. 2017 – Present
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Identify interested and qualified customers to provide them with additional information.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Sell products being promoted and keep records of sales.
  • Suggest specific product purchases to meet customers’ needs.
  • Stock shelves with products.
  • Arrange for storage facilities when required.
  • Help train new associates 

Sales Associate, Windler, Swaniawski and Schamberger. South Israelshire, New Mexico
Jun. 2013 – Jul. 2013
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Suggest specific product purchases to meet customers’ needs.
  • Transport, assemble, and disassemble materials used in presentations.
  • Practice demonstrations to ensure that they will run smoothly.
  • Stock shelves with products.
  • Dress mannequins for displays.
  • Develop ideas or plans for merchandise displays or window decorations.

Education

Southern Farrell, East Chanell, Oklahoma
Associates Music and Music Education, Fine arts, Sep. 2016

Kuvalis University, Leannonhaven, Massachusetts
High School Diploma, Fine arts, Oct. 2011

Skills

Costumer Service

Training Associates

Leadership

931ee407-3d55-4075-9a1b-040fce260188

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Motivated and dynamic. Creative, attentive, experience. Exceptional time management and leadership skills with a focus on customer experience and quality of service.
Current student and tutor with 3 years’ experience  dedicated to provide underprivileged community members. When working with customers I Consistently ensure they feel welcomed and accepted.  Expected graduation May 2022, actively seeking a role within the Aggie community.
  

Employment history

Crew member, Rempel, Heidenreich and Bernhard. West Randellport, Oregon
Jun. 2018 – Jul. 2018
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Serve orders to customers at windows, counters, or tables.
  • Order and take delivery of supplies.
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
  • Verify that prepared food meets requirements for quality and quantity.
  • Maintain sanitation, health, and safety standards in work areas.

Tutor, Farrell, Cassin and Gottlieb. Joanieburgh, Arkansas
Nov. 2016 – Nov. 2017
  • Communicate with children’s parents or guardians about daily activities, homework, and related issues.
  • Prepare and administer written, oral, and performance tests.
  • Observe and evaluate students’ work to determine progress and make suggestions for improvement.
  • Conduct workshops, and demonstrations to teach principles, techniques, or methods in subjects such as basic English language skills, life skills, and workforce entry skills.
  • Prepare objectives and outlines for courses of study, following curriculum guidelines or requirements of states and schools.

Education

East Pouros, Kesslerville, Tennessee
Bachelor of Arts, English, Present

Skills

Customer Service

Team player

Problem solving skills

Flexibility

Communication

Education

Drive to improve

360231e5-d94a-48af-bc13-d700f7b59fc0

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

 A motivated, ambitious, enthusiastic and friendly  customer service specialist with 3 years of experience.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction has helped me in being an effective communicator & team leader.

Employment history

Customer Service Associate (CSA), Tillman-Sporer. New Annelletown, Washington
Apr. 2020 – Present
Handling inbound calls for US customers on their Insurance related queries for the Product they have purchased.
Analysing the insurance  and informing the customer about claims.

Customer Service & Sales Associate, Olson-Heller. Lake Regeniatown, Iowa
Oct. 2017 – Dec. 2017
Handling inbound calls for US customers on behalf of AMC Process related to the software errors occurring in their PC, Laptops or Tablets, detecting the problems and providing software solution package to the customer.

Customer Support Associate 2, Hessel LLC. Port Jarred, Michigan
Jan. 2017 – Jun. 2017
Handled inbound calls for Australian customers on broadband related queries on behalf of OPTUS.
Keeping customer updated with installation date of the broadband and follow up for the same.
Solving any technical related errors online.

Co-Owner & Fitness Trainer, Will Inc. East Mildredton, Wyoming
May. 2015 – Jul. 2015
Maintain professional atmosohere within the Gym and the Members, understand the clients needs of fitness and train accordingly.

Make sure that the client gets a personal touch of training & full satisfaction on being a member of the fitness club.

Demonstrate proper operation of fitness equipment, such as resistance machines, cardio machines, free weights, or fitness assessment devices.

Education

Western Hoppe, North Danilo, North Dakota
High School Diploma, Humanities, May. 2013

Skills

Good Communication Skills.

Fluent in English, Hindi, Marathi.

Excellent interpersonal skills.

Ability of being a leader and take control during stressful situations patiently.

Ability of taking the customer in confidence and resolving the queries

Excellent planner for safe work.

Good colour vision and hearing, Assertive & Positive.

Good general health and fitness.

442f2f3c-e05d-44d4-9f85-ec10cd1c3391

Andrew Smith

Professional Summary

I am seeking the opportunity to be a part of your team, working in the role of  a part time Office Administration staff member. I have had extensive experience within this field, particularly with MYOB.
I am an adaptable employee, who is willing to work under pressure. Throughout my years of employment I have demonstrated discretion for all employers, employees and clients. I have undertaken major responsibilities such as Supervisor and Training Officer within different sectors of the Westpac Bank and H.E Lowe and Company, Oberon. I am personable and approachable within a running office and am looking for a career which will maintain my professional development. I have been inactive within the professional setting for seven years due to personal reasons regarding my husband. This has not tainted my administrative skills and professionalism as I continue to use MYOB to maintain my Farming books and I work collaboratively with my personal Accountant and my employees. 
Thank you for the opportunity to apply for this position.

Employment history

Personal Assistant/ Administrative Assistant, Bednar LLC. Sybiltown, Massachusetts
Apr. 1995 – Apr. 2009
  • Operate computers programmed with accounting software such as MYOB to record, store, and analyze information.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and accurate codes.
  • Perform personal book keeping services.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, cheques, or other forms of payment to banks.
  • Classify, record, and summarise numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Prepare trial balances of books.
  • Receive, record, and bank cash, cheques, vouchers and experience using Efptos machines. 
  • Calculate and prepare cheques for utilities, taxes, and other payments.
  • Comply with federal, state, and company policies, procedures, and regulations.
  • Code documents according to company procedures.
  • Prepare and process payroll information.
  • Reconcile records of bank transactions.
  • Perform general office duties such as filing, answering telephones, and handling routine correspondence.
  • Acknowledge the importance of discretion within the work place.
  • I was and still am keen to learn the operations of new office technologies as they are developed and utilised. 
  • Supervised clerical staff through their own learning progressions, such as Tafe. 
  • Successful in a collaborative working  environment
  • Maintenance of office organisation-  managed time sheets and data collection which was programmed into MYOB. 
  • I have always shown pride in my application to administrative work through a systemic and organised approach. This was evident not only at H.E Lowe and Company, but throughout my professional career to present.  

Teller, General Hand, Managerial Assistant Legal, Rath, Kuhn and Kemmer. Lake Despinaview, Alaska
Jul. 1979 – Jul. 1980
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Answer customers’ questions, and provide information on procedures or policies.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Sort, count, and wrap currency and coins.
  • Supervise others and provide on-the-job training.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Education

The Dickinson, New Sue, Georgia
Team Building, personal goal setting, collegial development courses,, Administrative

Boyer Institute, Jessmouth, Kansas
MYOB Course, Administrative

Northern Runolfsson, Lilliestad, Wyoming
Day Secretarial, Aug. 1970

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Bookkeeping

Payroll both manual and MYOB

Reconciliation

ASIC and government agency skills

Office organisation

2dcf32f5-ef18-43e4-9db1-3ecc1a1f9159

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Personable, dependable, honest communicator who is excited to return to the travel industry in a face to face customer service role. Experienced working in the airline industry. Adept at arranging reservations, routing passengers, planning routes and computing ticket costs, and assisting passengers as needed.  Exceptional leadership abilities dedicated to providing exceptional service and ensuring adherence to all policies, rules, and guidelines. Highly self-motivated and require minimal guidance. Kind demeanor with pleasant attitude encouraging co-workers and providing customers, from a multitude of backgrounds and cultures,  positive, memorable experiences as they travel.  Expert at communications, and accommodating special requests.  Looking for a role within a notable airline company.

Employment history

Real Estate Sales Agent, Reichert, Osinski and Simonis. Grimesstad, Massachusetts
Dec. 1987 – Present
  • Present purchase offers to sellers for consideration.
  • Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
  • Compare a property with similar properties that have recently sold to determine its competitive market price.
  • Advise clients on market conditions, prices, mortgages, legal requirements and related matters.
  • Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
  • Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.
  • Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
  • Interview clients to determine what kinds of properties they are seeking.
  • Coordinate property closings, overseeing signing of documents and disbursement of funds.
  • Generate lists of properties that are compatible with buyers’ needs and financial resources.
  • Contact property owners and advertise services to solicit property sales listings.
  • Arrange for title searches to determine whether clients have clear property titles.
  • Coordinate appointments to show homes to prospective buyers.
  • Answer clients’ questions regarding construction work, financing, maintenance, repairs, and appraisals.
  • Advise sellers on how to make homes more appealing to potential buyers.
  • Investigate clients’ financial and credit status to determine eligibility for financing.
  • Develop networks of attorneys, mortgage lenders, and contractors to whom clients may be referred.
  • Inspect condition of premises, and arrange for necessary maintenance or notify owners of maintenance needs.
  • Evaluate mortgage options to help clients obtain financing at the best prevailing rates and terms.
  • Rent or lease properties on behalf of clients.
  • Solicit and compile listings of available rental properties.

Reservations Agent, O'Connell, O'Connell and Reinger. New Merlehaven, Colorado
Sep. 1992 – Jan. 1995
  • Confer with customers by telephone to provide information about air travel for business and pleasure.
  • Make reservations, change previous reservations to accommodate customers’ needs, or cancel reservations when necessary.
  • Listen to customer request and answer questions.
  • Check to ensure that appropriate changes were made to resolve customers’ concerns and problems.
  • Maintain knowledge base of destinations served to advise customers’ as needed.
  • Suggest and check alternate locations to customers seeking lower fares or alternate times for air travel.  Advise customers lacking complete details or information about requested markets and our serviced markets.
  • Determine charges for services requested, collect payments, or arrange for billing.
  • Promote company services and products as appropriate.
  • Solicit sales of new or additional services or products.
  • Make customers’ day by being a cheerful voice on the other end of the phone line.
  • Express respect for customers through valuing their time by being efficient and verbalizing gratitude for their business.

Education

North Swift Institute, New Tama, Montana
Associate of Applied Science, Real Estate, Dec. 1986

Skills

Working in Fast Paced Environment
Expert

Reservations Service System
Expert

Highly Developed Listening and Customer Service Skills
Expert

Keyboard Typing
Expert

dec4b7f8-825e-4b99-b221-48eb05d2b435

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

May. 2017 – Jun. 2017
New Jackie, Wisconsin
customer service, Baumbach and Sons

  • Clean and sterilize scissors, combs, clippers, and other instruments.
  • Clean work stations and sweep floors.
  • Order supplies.
  • Provide facial and body massages.
  • Sell makeup to clients.

Jan. 2017 – May. 2017
Schulistfurt, South Carolina
cashier, Littel and Sons

*cook tapioca pearls 
*cashier
*have cooking area clean 
*cutting fresh fruits for many of the drinks 
*preparing customers orders/smoothies

Education

Present
RN

  • Western Bosco – Lake Madelene, Alabama

Skills

fast learner
Expert

sign languge
Skillful

online marketing
Novice

a6c0a038-fbc3-4d42-87b2-166008903f90

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Results-driven, senior-level professional equipped with an MBA and 15+ years of verifiable success in financial sales, marketing and communications.  Strong ability to develop strategic plans and drive execution to increase business growth, development, and revenues. Dedicated leader equipped with an entrepreneurial mindset, advanced technical skills, and exceptional customer service delivery.

Employment history

Apr. 2016 – May. 2016
South Maris, Washington
Practice Manager / Senior Financial Planner, Gusikowski-Daugherty

·       Conducting in-depth reviews of clients’ financial status, provisions and future aims
·       Analysing information and preparing plans tailored to individual clients’ requirements
·       Completing risk analyses
·       Researching the marketplace and providing clients with information on new and existing products and services
·       Designing financial strategies
·       Assisting clients to make informed decisions
·       Reviewing and responding to clients’ changing needs and financial circumstances
·       Promoting and selling financial products to meet given or negotiated sales targets
·       Negotiating with product suppliers for the best possible rates
·       Liaising with head office and financial services providers
·       Communicating with other professionals, such as estate agents, solicitors and valuers
·       Keeping up to date with financial products and legislation
·       Coaching and Training team of advisers and encourage their motivation, professional development and satisfaction

Apr. 2009 – Aug. 2011
Ismaelbury, Georgia
Practice Manager, Emmerich-Hammes

·       Managing adviser performance within a number of teams across multiple branches
·       Consult with Head of Investments and Research Manager to develop strategic plan for channel development and innovation
·       Investment product and market briefings at branches
·       Conduct sales training of branch advisers to improve technical competence and sales skills
·       Participate in joint client meetings with branch adviser and provide feedback and coaching
·       Utilise working knowledge of investment products and superannuation to translate into sales conversions
·       Assist branch advisers in investment advice and producing Statements of Advice Coach branch advisers to facilitate knowledge transfer
·       Ensure adherence to investment compliance standards by branch advisers
·       Customer seminar presentations as subject matter expert

Sep. 2006 – Oct. 2006
New Dariushaven, Ohio
Compliance and Training Manager, Gibson, Kunde and Roob

·       Enhanced the public image and recognition of the firm’s name within the business community through new business development, community outreach, and aggressive networking
·       Successfully oversaw the entire global marketing program and media website implementation
·       Production and analysis of compliance reports for financial planners
·       Review, analysis and assess of Statement of Advice to ensure regulatory compliance and quality control
·       Provide advice and coaching on compliance and business issues
·       Mentoring and knowledge management

Oct. 2002 – Nov. 2002
New Trinidad, Missouri
English and Maths Tutor, Leannon LLC

·       Teach primary and middle school children basic English
·       each adults verbal and written English, in both leisure and work related environment
·       Teach primary and middle school children Maths – Algebra and Statistic
·       Teach classes between 4 and 20 students, as well as 1 on 1 private tutoring

Education

Jul. 2008
MBA: Business Administration

  • Eastern Louisiana College – Olenchester, Maine

Jul. 2001
Bachelor of Science: Maths and Computer Science

  • Southern Rhode Island Academy – Brycebury, Missouri

Jun. 2000
Bachelor of Arts: Commerce

  • East Louisiana Academy – New Lavernetown, Nevada

Skills

Project Management
Expert

Customer Relations
Expert

Microsoft Office
Expert

Presentation
Expert

Sales and Marketing
Experienced

1d91e917-aeca-406e-9909-1352766c9323

Andrew Smith

Professional Summary

I have been fortunate enough to have the opportunity to work in many different environments. I am good with people and can communicate with them in an effective and professional manner. I am able to adapt to any given situation and can work well with others, as well as independently. I have worked around young kids all the way up to people three times my age and every experience has shaped me into becoming a hard-worker that I believe most employers would value.

Employment history

Summer Camp Youth Employee, Robel, Goyette and Cartwright. Berneicemouth, Michigan
I was employed through a work-based learning program in Travis County. I watched over the campers, helped the  camp counselors with activities and helped put together the presentations for the end of the week. I gained experience around younger kids, while at the same time, I learned to get along with people my own age in a professional work setting.

Customer Service Representative, Roob Group. Lacyview, Maryland
This job was also through the work based learning program offered for young adults in the Travis County area. I worked in a Social Services office and did a variety of tasks while serving there. I answered the phones and worked at the front desk. I also assisted clients and helped them get where they needed to go, whether it was to the clothing closet, the food pantry, or a private meeting with a social worker. In addition to these duties’, I purged through files and tidied up around the office and clothing closet.

Office Worker/ School Caretaker, Collier LLC. Fondaside, Iowa
I previously worked at Gus Garcia Young Mens Leadership Academy as a Customer Service Representative and as a cleaner. I have cleaned around the school bathrooms and classrooms. I have also worked in the office answering phones and assisting the secretary perform multiple tasks. In addition to these duties, I also directed staff and visitors on where to go on the campus and provided multiple groups of people with information about the school.

Education

The Windler, Douglaston, Vermont
Bachelor of Arts, Family and Child Development/ Social Work, Present

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Customer Service

Adaptability

Strong Work Ethic

Phone Handling

Proficient Computer Skills

3d0eb598-1789-43ce-842e-4be8fe3a2a90

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

  • BACHELOR OF ARTS:PSYCHOLOGY
    Texas A&M International University, Laredo,TX, United States
    -High school diploma
    -Deans List, Fall 2014
    – Overall GPA 3.11
  • Member of Kappa Delta Chi Sorority Inc.
  • Completed over more than 200 community service hour with Kappa Delta Chi. 
  •  Completed 160 hours of the undergrad internship at The Juvenile Probation Agency.
  • Maintained/Coached an outside soccer team  for four (4) consecutive  years. (2010-2014)

Employment history

Office Clerk, Grimes-Bogisich. Dariusland, Vermont
Sep. 2018 – Present
  • Collected, organized, arranged and assembled binders/files.
  •  Prepared files.
  • Copied, scan, filed and faxed documents.                                     
  • Drafted and edited files/letters.                                     
  • Proof read edited and revised materials.                                     ·         
  • Accurately placed files and records in corresponding location to enhance work flow.
  • Basic data entry.                                     
  • Work with Excel and Microsoft Word.

Sales Associate, Gutmann-Thompson. New Colton, Missouri
Sep. 2015 – Mar. 2016
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Sell products being promoted and keep records of sales.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Suggest specific product purchases to meet customers’ needs.
  • Transport, assemble, and disassemble materials used in presentations.
  • Identify interested and qualified customers to provide them with additional information.
  • Learn about competitors’ products or consumers’ interests or concerns to answer questions or provide more complete information.
  • Research or investigate products to be presented to prepare for demonstrations.
  • Recommend product or service improvements to employers.
  • Work as part of a team of demonstrators to accommodate large crowds.
  • Wear costumes or sign boards and walk in public to promote merchandise, services, or events.
  • Stock shelves with products.
  • Develop ideas or plans for merchandise displays or window decorations.
  • Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.
  • Collaborate with others to obtain products or other display items.
  • Schedule or monitor air or surface pickup, delivery, or distribution of products or materials.
  • Customer- and service-oriented                                                             
  • Cash handling accuracy                                    
  •  Retail merchandising expertise                                   
  •  Excellent communication skills                                    
  • Written and oral communication skills                                     ·    
  • Reliable and punctual                                 
  •  Sales proficiency                                      
  • Markdown/promotional procedures                                     ·           
  •  Top Sales performer
  • Computed sales prices, total purchases and processed payments.
  • Described merchandise and explain operation of merchandise to customers. 
  • Recommended merchandise based on customer needs. 
  • Facilitated monthly and quarterly physical inventory counts 
  • Explained information about the quality, value and style of products to Influence customer buying decisions 
  • Replenished floor stock and processed shipments to ensure product availability for customers 
  • Facilitated monthly and quarterly physical inventory counts 

Sales Associate, Stamm, Schmeler and Schultz. Port Soonport, New Hampshire
Jul. 2013 – Aug. 2013
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. 
  • Operated a cash register to process cash, check and credit card transactions. 
  • Guided customers in choosing items that reflected personal style and shape. 
  • Suggest specific product purchases to meet customers’ needs.

Education

East Baumbach College, West Sal, Arizona
Bachelor of Arts, Psychology, Aug. 2016

The Predovic, Lake Chuck, Maine
Internship with Juvenile Probation Agency, Jul. 2016

Western O'Conner, Port Jamie, Hawaii
Bachelor of Arts, Minor Criminal Justice, May. 2016

Skills

Microsoft Office
Experienced

Microsoft Excel
Experienced

PowerPoint
Experienced

9794a977-4863-48eb-84bb-41ddbec125d3

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Dependable, ambitious, customer-focused leader offering 5 years of experience working in reputable department stores. 
Talented, sales-driven, recognized expert in the fields of direct sales and partner channel sales management.  Equipped with 5+ years of experience in the areas of sales, marketing, business operations and development.  Eager to advance my career!

Employment history

Customer Service, Reichert LLC. South Lyndiashire, Illinois
Oct. 2015 – Apr. 2017
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Sell products being promoted and keep records of sales.
  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
  • Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
  • Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.

Customer Service, Lebsack Group. Libbybury, Texas
May. 2012 – Jun. 2013
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Solicit sales of new or additional services or products.
  • Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers’ claims.

Education

Eastern Maryland Institute, East Carlosmouth, Florida
High School Diploma

Skills

Customer Relations
Experienced

Sales
Experienced

Computer Technology
Expert

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Hands-on, successful Software Engineer with decades of verifiable success leading teams in delivering appropriate technology solutions for desktop and mobile products.  Comprehensive knowledge of platform development, enterprise architecture, agile methodologies, cloud services, and web-based applications.  Innovative change agent with a unique mix of high-level technology direction and deep technical expertise.

Employment history

Associate, Kulas, Marvin and Leuschke. Port Kerstin, Virginia
Feb. 2019 – Present
 
  • Handling offshore and onsite projects through client interaction, designing and developing.  
  • Technical Assistance: Provided Technical assistance to the team members where ever required. 
  • Taken the responsibility of deliverables for the project and successful delivery as per schedule. 
  • Coding and Unit testing. 
  • Direct software programming and development of documentation.

Software Engineer, Ledner Inc. Setsukoburgh, Oregon
Aug. 2014 – Jun. 2015
  • Design, build, or maintain web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.
  • Analyze user needs to determine technical requirements.
  •  Database modeling for data manipulation for Requirements, 
  •  Strong skills in Requirement analysis, Design, Development, Quality Review, Application Maintenance & Testing on both Front end, Service side and Chat applications 

Education

Will Institute, Kirlinstad, Connecticut
Master of Science, Computer Application, Feb. 2016

Friesen Institute, South Jimmyfurt, Nevada
Bachelor of Science, Mathematics, Aug. 2010

Skills

MySql

Mongo DB

SQL Server

Angular 8

AWS Lambda

AWS Lex

Node JS

Struts

Spring Boot

Java

cde0f5a2-27e8-410e-8d1b-cfd7b1c908b2

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

I believe to be the right choice for the position. i am an applicant with 1 year of experience providing exceptional customer service and creating customer-centric environments within the retail industry. Competent, dependable and professional equipped with above basic selling skills, in-depth knowledge of business and retail operations and merchandising. Talented, personable leader seeking role as a retail customer service manager/assistant or Sales Assistant. Valuing a diverse environment, adding me to the team will indubitably equal forward progress. 

Employment history

Apprentice, Fahey Group. New Trudiechester, Georgia
  • Keep areas neat while working and return items to correct locations following demonstrations. 
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers. 
  • Stock shelves with products.
  •  Recommend product or service improvements to employers. 

Assistant sales manager, Rempel-Armstrong. Jenettestad, Illinois
Mar. 2017 – Oct. 2017
  • Explain products or services and prices and demonstrate use of products.
  •  Answer questions about product features and benefits.
  •  Answer customers’ questions, and provide information on procedures or policies. 
  • Compute and record totals of transactions. 
  • Explain products or services and prices, and answer questions from customers. 
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes. 
  • Keep areas neat while working and return items to correct locations following demonstrations. 
  • Plan commercial displays to entice and appeal to customers.
  • Resolve customer complaints regarding sales and service 

Education

Eastern Rosenbaum Institute, Feeneystad, Mississippi
Bachelor of Science, Engineering, Present

Southern Greenfelder, West Kittiehaven, Alaska
High School Diploma, Apr. 2016

Skills

Microsoft Office

Sales Management

Time Managment

Retail Assistant

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Candidate working towards her Associate Degree (AAS) and 2+ years in private child care situation seeks a position in a public day care/pre-school program. Adept at creating and incorporating lessons through song, art and physical play while developing both gross and fine motor skills. Possesses enthusiasm and passion for children and their unique learning/social needs. Excellent communications skills, creative drive, patience, and humor. Adept at employing tablet technology in the development of basic skills necessary for future success in kindergarten and beyond.

Employment history

Customer Service, Sanford, Berge and Murphy. Kenyahaven, New York
Apr. 2018 – Present
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Provide assistance for customers with special billing requests.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Interpret and communicate work procedures and company policies to staff.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.

Junior Staff, Yundt, Weber and Jacobi. Cecilabury, Virginia
Apr. 2014 – Mar. 2015
  • Dress children and change diapers.
  • Observe and monitor children’s play activities.
  • Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
  • Sanitize toys and play equipment.
  • Perform general personnel functions, such as supervision, training, and scheduling.
  • Create developmentally appropriate lesson plans.
  • Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.
  • Perform first aid or cardiopulmonary resuscitation (CPR) when required.
  • Observe children’s behavior for irregularities, take temperature, transport children to doctor, or administer medications, as directed, to maintain children’s health.
  • Remove hazards and develop appropriate boundaries and rules to create a safe environment for children.

Education

West Alabama University, Port Brockbury, Utah

Northern Goyette, Arnoldbury, Iowa

Skills

Dealing with conflicts
Experienced

Aware of the safety of children
Expert

Preparing kid friendly meals
Expert

CPR certified
Experienced

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Highly motivated, dependable, ambitious, responsible and energetic team player. Will rise to any challenges faced and will always be ready to learn. Have received first aid certificate valid until February 2020 and am willing to undertake any training needed to fulfil the job at hand. Always ready to overcome obstacles and work ways around problems that may be faced. Willing to undertake all tasks necessary in completing the task to the best of my ability. 

Available to work Monday, Thursday, Friday and Sunday all day as well as Tuesday and Wednesday after 5:00pm. 

Employment history

Assistant Coordinator, Friesen, Gaylord and Kreiger. North Greggton, Virginia
May. 2017 – Jul. 2017
  • Maintain a safe play environment.
  • Observe and monitor children’s play activities.
  • Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
  • Provide care for mentally disturbed, delinquent, or handicapped children.
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
  • Assist in preparing food and serving meals and refreshments to children.
  • Identify signs of emotional or developmental problems in children and bring them to parents’ or guardians’ attention.
  • Help children with homework and school work.
  • Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
  • Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
  • Organise and participate in recreational activities and outings, such as games and field trips.

Receptionist/ Accounts Assistant, Orn and Sons. New Neelymouth, Wisconsin
Feb. 2016 – Nov. 2016
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Provide services to customers, such as order placement or account information.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Prepare and mail checks.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Locate and correct data entry errors, or report them to supervisors.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Provide clerical support to other departments.
  • Develop, implement, modify, and document record keeping and accounting systems, making use of current computer technology.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Prepare detailed reports on audit findings.
  • Examine inventory to verify journal and ledger entries.
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Maintain inventory records.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Advise management on short-term and long-term financial objectives, policies, and actions.

Sports Coach, Upton-Kuhic. West Marissafort, Nebraska
Jul. 2012 – Nov. 2013
  • Plan, organize, and conduct practice sessions.
  • Explain and enforce safety rules and regulations.
  • Instruct individuals or groups in sports rules, game strategies, and performance principles, such as specific ways of moving the body, hands, or feet, to achieve desired results.
  • Monitor athletes’ use of equipment to ensure safe and proper use.
  • Adjust coaching techniques, based on the strengths and weaknesses of athletes.
  • Keep abreast of changing rules, techniques, technologies, and philosophies relevant to their sport.
  • Explain and demonstrate the use of sports and training equipment, such as trampolines or weights.
  • Serve as organiser, leader, instructor, or referee for outdoor and indoor games, such as volleyball, football, and soccer.
  • Perform team support duties, such as running errands, maintaining equipment, or stocking supplies.

Assistant Coach, Barton-Lind. West Shaunshire, Florida
Apr. 2011 – Sep. 2012
  • Plan, organise, and conduct practice sessions.
  • Explain and enforce safety rules and regulations.
  • Adjust coaching techniques, based on the strengths and weaknesses of athletes.
  • Explain and demonstrate the use of sports and training equipment, such as trampolines or weights.
  • Assist in lesson planning and setting up activities.

Education

Bergstrom Academy, Kathystad, Nevada
Bachelor of Audio, Engineering, Present

Skills

Team Work

Communication

Adaptability

Time Management

Organisation

Creativity

Computer Language

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Hard working and goal oriented person. I can finish the given task on time or in advance. Person that is willing to learn and to be train to develop more my skills and opportunities that needs to improve. I can work with different people with different personality. 

Employment history

Team Lead, Daniel, Mraz and Kilback. Normandfurt, Louisiana
Sep. 2019 – Present
As a Team Leader my duties and responsibilities is to manage and leads a team of employees. Developing skills of people, communicate to them the company goals. As a Team Leader I also makes sure that my team are following the correct procedures and giving directions to the team on what to do and how to improve. Helping members when they are experiencing a hard time in dealing with customer concerns, giving advice on how or what resolution we can provide or give to the customer.  Also a Team Leader motivates her team members to encourage them to perform and to take their work seriously. Setting goals of the team and each member for them to achieve as a way to spur performance and to measure effectiveness. Monitoring as well the team and individual performance to see if there is an improvement and if team achieved the set goals. Team Leads also asking and listening to the members opinion on how to improve more the team performance.  

Customer Care Professional, Schiller, Murphy and McLaughlin. East Chance, Ohio
Dec. 2016 – Feb. 2018
As a customer service representative we are receiving and answering calls from the customers. Helping them answering their inquiries, giving status of their claims, giving them a resolution on the claim problem on how to get their claims process and paid.

Customer Service Representative, Bahringer and Sons. Lake Jamarshire, North Carolina
Feb. 2010 – Jul. 2010
Receiving and answering phone calls from the customer. Helping them to check on the available flights, booking and re- booking flights. Checking on flights that is available using their Miles points. Answering customers inquiries. 

Education

Mertz Academy, East Clarissaport, Utah
Bachelor of Science, Computer Engineering, Sep. 2007

West Utah College, Steuberland, Connecticut
High School Diploma, Sep. 2002

Skills

Leadership

Communication skills

Research