9c47d14d-1e2e-44ba-b37a-c02749c4f479

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I am a service specialist with over five years’ retail experience in a fast-paced, team-based environment. 
As a team member, I excel in customer satisfaction and retention. I am flexible and hard working in deadline-driven environments and patient and empathetic with an extensive background in conflict resolution and customer care. I excel at working in diverse retail and customer service environments.
I am experienced in providing memorable experiences to guests from a multitude of backgrounds and cultures. I am a competent, dependable professional equipped with advanced selling skills, in-depth knowledge of business and retail operations and merchandising as well as store marketing. Talented, personable leader seeking development and future pathway options.

Current student enrolled in a Bachelor of Bussiness (Event Management) with expected graduation in 2022.

Employment history

Sep. 2019 – Present
McKenziebury, South Carolina
Travel Consultant, Schinner LLC

  • Plan and create complex tour itineraries, applying knowledge of travel routes and destination sites.
  • Resolve any problems with itineraries, service, or accommodations.
  • Custome make travel packages tailored to the individuals budget and expectations.
  • Evaluate services received on the tour, and report findings to tour organizers.
  • Communicate and collaborate with all third-party operators and wholesalers to gain extensive knowledge of products on behalf of clients.
  • Give advice on sightseeing and shopping.
  • Provide clients with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.
  • Pay bills and record checks issued. 
  • Daily banking and reconciliation of accounts.
  • Proficient in GDS systems Sabre and Galileo.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers’ questions, and provide information on procedures or policies.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Compute and record totals of transactions.
  • Compile and maintain non-monetary reports and records.
  • Keep periodic balance sheets of amounts and numbers of transactions.

Aug. 2014 – Feb. 2017
Lake Ahmadborough, Wyoming
Team Member, Auer Inc

  • Achieved high customer satisfaction for excellent customer service.
  • Managed store open, store close and stock maintenance. 
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Provided an elevated customer experience to generate a loyal clientèle. 
  • Built long-term customer relationships and advised customers on purchases and promotions. 
  • Handled Cash, Returned Transactions and Dispute Resolution.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers’ questions, and provide information on procedures or policies.
  • Sell tickets and other items to customers.
  • Supervise others and provide on-the-job training.
  • Stock shelves, and mark prices on shelves and items.
  • Request information or assistance using paging systems.

Education

Dec. 2018
Certificate 3 in Travel and Toursim: Toursim

  • North Towne Institute – Lake Leonardborough, North Carolina

May. 2016
High School Diploma

  • South Sipes Academy – Blickshire, Maine

Skills

Online Markerting
Skillful

GDS – Sabre
Experienced

GDS – Galileo
Expert

In Store Marketing
Experienced

86670a4e-842d-42b9-a334-18356452a05a

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Loyal & ambitious sales professional with 15+ years of experience in the areas of Tourism, business and sales.  I am a Passionate, results-driven person with a deep technical understanding and strong ability to identify, cultivate, and maintain honest relationships with clients to achieve customer satisfaction & company & personal  goals.  I have exceptional organisation & communication skills and can easily multi-task & prioritise ……………..
I am self motivated, hard working & easily adaptable.  
I enjoy working in a Team environment & ……..
I have worked for Flight Centre for over 13 Years & have successfully managed the store from 2006 to 2011 where I returned in 2012 as a Part-time Travel consultant.  I am now seeking a new professional challenge.

Dependable, ambitious, customer-focused leader

Education

Northern Florida Institute, New Karolyn, Arkansas
Associate Diploma of Travel & Tourism & Certificate 3 in Tourism, 2004

Employment history

Travel Consultant, Walsh Inc. Hueltown, Tennessee
Nov. 2014 – Present
  • Specialise in Customer service.
  • Ability to multi-task, prioritize and manage time effectively.
  • Create a positive & happy work environment.
  • Excellent communication and presentation skills.
  • Train & develop new employees.
  • Cultivate strong business relationships with clients & wholesalers to drive business development & sales.
  • Recommend products to meet customers’ needs.
  • Plan tour itineraries & holidays applying product knowledge of travel routes and destinations.
  • Exceed personal monthly targets
  • Handle complaints, provide appropriate solutions and alternatives and follow up to ensure resolution
  • Computer skills in Sabre / Galileo
  • Prepare Invoices, spreadsheets & databases 

Sales Assistant, Ryan-Pouros. Framishire, California
Apr. 2005 – Jul. 2005
  • Meet personal/team sales targets 
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Suggest specific product purchases to meet customers’ needs.
  • Assist with placement of sales, orders, refunds, or exchanges

Skills

Computing

Multitasking

Self motivated

4813f9d7-6f14-4b41-8d00-2e54c9889fc8

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Front desk agent with 2 years of experience providing memorable experiences to guests from a multitude of backgrounds and cultures.  Expert at communications, registering guests, assigning rooms, and accommodating special requests.  

Experienced ticket agent seeking an internal promotion to a leadership role at Caribbean Cruise Lines.  Adept at arranging reservations, routing passengers, planning routes and computing ticket costs, and assisting passengers with boarding and departing.  Exceptional leadership abilities dedicated to providing exceptional service and ensuring adherence to all policies, rules, and guidelines.

Employment history

Travel Consultant, Swaniawski-Fritsch. Bergeton, Pennsylvania
Feb. 2020 – Present
  • Plan tour itineraries, applying knowledge of travel routes and destination sites.
  • Resolve any problems with itineraries, service, or accommodations.
  • Sell travel packages.
  • Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
  • Administer first aid to injured group participants.
  • Lead individuals or groups to tour site locations and describe points of interest.

Sales Manager, Jacobson and Sons. South Nina, Virginia
May. 2017 – Oct. 2017
  • Follow ethical codes that protect the confidentiality of information.Write and record orders for merchandise or enter orders into computers.
  • Explain products or services and prices and demonstrate use of products.
  • Contact customers to persuade them to purchase merchandise or services.
  • Arrange buying parties and solicit sponsorship of such parties to sell merchandise.
  • Resolve customer complaints regarding sales and service.

Education

South Torphy, North Paul, Louisiana
Associate of Science, Engineering, May. 2012

The Kulas University, Boehmfurt, Louisiana
High School Diploma, Science, Oct. 2007

Languages

Turkish

Georgian

Hindi

Punjabi

Azerbaijani

Turkish

Skills

HTML

Ms Office

Software & Networking

510c5a2e-2709-4ec0-8f3e-af6931bdb145

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Creative, dedicated, and revenue-driven sales and marketing professional with 5+ years experience in marketing and customer service. An enthusiastic marketing graduate with a real passion for people and results, eager to utilise skills and knowledge gained through education and experience to develop and execute marketing strategies, in order to drive business growth.  Exceptional communication skills and a strong, natural ability to lead teams through demanding situations.  Advanced knowledge in communications, data interpretation and Microsoft Office Suite. 

Employment history

Travel Consultant (3IC), Cartwright, Wiegand and Wintheiser. Port Sharlene, Arkansas
Jun. 2019 – Present
Duties Include:
  • Advanced retail sales, working towards individual and store KPI targets.
  • Plan travel itineraries, applying knowledge from a variety of resources to create amazing travel experiences. 
  • Formulate, direct and coordinate local store marketing (LSM) activities and policies to promote products and services. 
  • Participate in promotional activities and trade shows, working with developers, advertisers, and product managers.
  • Assist in business operations management, including the management of accounts and coordination of team meetings. 
 Selected Accomplishments:
  • Participant of the 2017 Flight Centre Travel Group Retail Leadership Program.
  • Top consultant (under 12 months) for total transacted sales in the months of August and October 2017.

Market Research Consultant, Stracke Inc. Lake Hal, Minnesota
Mar. 2015 – Apr. 2015
Duties Included:
  • Devised methods and procedures for collecting data, such as surveys, and one-on-one interviews.
  • Collected and analysed data on customer demographics, preferences, needs, and habits.
  • Prepared reports of findings, illustrating key data facts and trends.
  • Provided recommendations and developed concept level strategies to capitalise on opportunities within the broader market, as well as niche segments. 
 Selected Accomplishments:
  • Only international representative for the Saab Technologies Internship Program 2015.
  • The developed concept level strategies have been implemented post research phase, and are yielding high levels or organic growth. 

Retail & Marketing Officer, Turcotte, Gorczany and Cummings. South Isidra, Utah
Jul. 2013 – Jan. 2014
Duties Included:
  • Identified, developed, and evaluated marketing strategies and tactics, based on knowledge of establishment objectives, market characteristics, and various cost factors.
  • Consulted with customers to determine the unique objectives and requirements for their graphic and printed needs.
  • Consulted with product management to develop professional printed mediums, such as business cards, brochures and signage, to meet customer wants and requirements.
  • Monitored inventory levels, ordering and requesting additional supplies as needed, and performed regular maintenance on machinery. 
 Selected Accomplishments:
  • Implemented a direct marketing outlay to the local commercial area, result in a 3% growth in market share.
  • Involved in the brand development of not-for-profit organisation Anglicare’s “Communities for Children” initiative. 
  • Developed enhanced database entry procedures, resulting in increased efficiency and customer tracking. 

Education

Weimann College, Valentinhaven, Maine
Bachelor of Business (Advanced Leadership), Marketing, Feb. 2015

Langworth College, Lake Tom, Hawaii
High School Diploma, Nov. 2012

Professional Referees

Skills

Presenting & Communications

Time Management & Organisation

Analytics & Data Interpretation

Microsoft Office Suite

Adobe Graphic Suite

Languages

English

1f9409b5-db28-4209-885f-e357a7091138

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Hard worker with high levels of customer service expertise. Experience in the sales and service industry with over 10 years service. Diplomas in Business and Travel and Tourism which included units on management of people, policies, procedures, time and resources. Experience in large working environments under high levels of stress.  Previous experience as a team leader, although love to be a team player. Developing team culture. Positive attitude. Strive to learn and progress with career advancement a potential. Ambitious and ready to work. Always available to be on-call. Dedicated to achieving store and personal goals such as sales successes and training. Keen eye for detail. Pride taken in store presentation. High levels of customer service including greetings, farewells and everything in between.
Achieved Finalist status in the 2017 Chamber of Commerce Excellence in Customer Service Award. Nominated for Excellence in Customer Service at the NSW Regional Awards Ceremony sponsored by Awards Australia. 

Employment history

Mar. 2019 – Present
Franeckistad, Alabama
Travel Consultant, Lemke, O’Kon and O’Kon

  • Managing a well-established travel agency.
  • Advanced customer service skills including greetings and farewells, answering telephones and emails in a professional and caring manner.
  • Maintenance of long-standing customer relationships as well as developing new ones.
  • Handling of large amounts of cash.
  • Advanced knowledge of industry-specific operating systems including accounting, client databases, and various reservations systems.
  • Creating and maintaining various travel itineraries of varying complexities including handling special requests including booking disability accessible rooms.
  • Promoting company products, services, and sales/offers when appropriate.
  • Resolving customer complaints or answer customers’ questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Implement policies, procedures, and service standards in conjunction with management.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Prepare and issue work schedules, deadlines, and duty assignments for staff.
  • Compute figures such as balances, totals, or commissions.
  • Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
  • Monitor inventory levels and requisition or purchase supplies as needed.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Explain products or services and prices and demonstrate use of products.
  • Provide relevant documentation to clients including brochures, terms and conditions outlines, and payment deadlines.
  • Set up and display sample merchandise at parties or stands relevant to the industry.
  • Monitor and maintain window display in line with current promotions and sales.
  • Keep the store neat, tidy and presentable at all times.
  • Take pride in my personal presentation. 

May. 2014 – Jul. 2014
Hillsmouth, Nevada
Head Barista, Feeney-Rodriguez

  • Head Barista and trainer of new and existing staff.
  • Opening and closing of the store on a regular basis.
  • Cash handling.
  • Customer service to a high standard.
  • Ensuring orders are taken, translated and presented accurately and in a timely manner.
  • Ensuring consistency in product quality.
  • Assisting with rosters and management of staff.
  • Providing quality and consistent training in all areas of the store.
  • Pursuing industry-specific training including barista certificate.
  • Handling customer complaints and feedback, and ensuring those complaints and feedback reaches the relevant staff member, as well as the employer.
  • Maintaining high levels of customer service as well as ensuring all other staff members do the same.

May. 2012 – Oct. 2012
North Roscoemouth, Alabama
Crew Trainer/McCafe Manager, Cole Group

  • Senior crew trainer and manager of the McCafe section of the McDonald’s restaurant.
  • Managed many staff in very stressful situations for example more orders than the order review screen could show and lines of customers out the door waiting to be served.
  • Ensured high level of consistency and care when training new staff, as well as cross training existing staff in different areas of the store.
  • Opening and closing of the store.
  • Cash handling.
  • Ensuring quality of product presented as well as consistency of the product and ensuring it adhered to the strict requirements set forth in policies and procedures manuals. 
  • Using various cleaning chemicals in their correct capacities such as floor cleaner.
  • Following guidelines for orders of operation within the store, for example, which order to assemble a customer’s order.
  • Following very strict time limits on serving customers and having them receive their orders.
  • Upselling products and add-ons such as promotional foods.
  • Continuous high levels of customer service.

Education

Dec. 2017
Diploma of Travel and Tourism: Travel and Tourism

  • Southern Fisher – Thitown, Oregon

Oct. 2017
Diploma of Business: Business/Travel and Tourism

  • South Maine University – Wyattshire, Virginia

Feb. 2017
Advanced Training Certificate: Travel (Cruising Industry)

  • Okuneva Academy – Vickiestad, Alabama

Skills

Accounting
Experienced

Building relationships
Expert

Customer Service
Expert

Time Management
Expert

Adherence to Deadlines
Expert

Succeeding in a Fast-paced Environment
Expert

Hardworking
Expert

Attention to detail
Expert

Management of People
Expert

Management of Policies and Procedures
Expert

9999cab0-f1c0-43d6-ba82-660caab5102e

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

I have completed my HSC in 2016 and since then I have completed my Diploma of Tourism & Travel Management course. During my time at tafe, I achieved a high distinction on a few of my assignments. From completing the course, I have been working in the travel industry for now about 9 months. I’m would like to branch out and work with children as I enjoy volunteering with my church on Sundays. I find that volunteering to help take care of young babies is more beneficial then the travel industry. 

Employment history

Travel Consultant, Torphy LLC. Stammtown, Massachusetts
Oct. 2018 – Present
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Plan tour itineraries, applying knowledge of travel routes and destination sites.
  • Sell travel packages.
  • Resolve any problems with itineraries, service, or accommodations.
  • Sell tickets and other items to customers.

Check in Agent, McCullough, Kassulke and Schaefer. Halvorsonborough, Pennsylvania
Nov. 2017 – Jan. 2018
  • Give advice on sightseeing and shopping.
  • Check in guest.
  • Handle all questions regarding what to be expected on board.
  • Handling and dealing with complaints.

Deli, Von, Schamberger and Monahan. Laurenceborough, Illinois
May. 2017 – Jan. 2018
  • Stock shelves, and mark prices on shelves and items.
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Wrap, weigh, label and price cuts of meat.
  • Prepare, place meat cuts and products in display counter, so they will appear attractive and catch the shopper’s eye.
  • Estimate requirements and order or requisition meat supplies to maintain inventories.

Customer Service, Schoen Inc. South Darrick, Nebraska
Feb. 2015 – Sep. 2015
  • Maintain sanitation, health, and safety standards in work areas.
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
  • Take food and drink orders and receive payment from customers.
  • Serve orders to customers at windows, counters, or tables.
  • Prepare and serve beverages such as coffee and fountain drinks.
  • Order and take delivery of supplies.

Education

Western Rosenbaum, Boydburgh, Montana
Diploma, Tourism, Aug. 2017

The Harris College, Vincenzoville, Illinois
Certificate 3, Tourism, Dec. 2016

The Oregon Academy, South Jasperton, Minnesota
High School Certificate, HSC, Mar. 2016

Streich College, Stromanfort, Georgia
Primary School, Primary School, Aug. 2010

Skills

Time Management

Organisational

Working a team

Communication

Meeting targets

9a9f7c21-b2ff-46e9-8dcf-684a21a686ef

Andrew Smith

Professional Summary

  • Highly-ethical, qualified Non-Profit Professional armed with extensive experience developing and executing strategic plans to lead organizations business development, financial growth, and long-term sustainability.  Superb ability to succeed in challenging, high-pressure, deadline-driven environments.
Customer-centric leader, product manager, developer, and software engineer dedicated to implementing cutting edge technologies to innovative organizations.  Over 15 years of success building and providing support to websites, applications, and iOS and Android applications.  Expert in C++, Javascript, Rust, and GoLang, and PostgreSQL.

Employment history

Travel consultant, O'Connell, O'Kon and Parker. North Emileburgh, Massachusetts
Feb. 2020 – Present
  • Prepare and distribute travel itineraries for passengers and Input passenger flight information into database.
  • Handle Passenger Inquiries via Phone or e-Mail and resolve client travel issues with Sales Managers.
  • Responsible for travel request distribution to agents and answered multi-line phone system.

Labour supervisor, Trantow-Rempel. East Haroldport, Arizona
Jan. 2016 – Mar. 2016
  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.  
  • Supervise the work of logistics specialists, planners, or schedulers.
  • Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
  • Plan or implement improvements to internal or external logistics systems or processes.
  • Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
  • Plan or implement material flow management systems to meet production requirements.

Education

Western Zulauf, North Jasmine, Montana
M.Eng in Logistics and Supply Chain Management, Engineering, Nov. 2019

Lynch Institute, South Hipolito, Montana
B.E Mechanical Engineering, Engineering, Feb. 2015

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Leadership








Written & Oral Communication








Multitasking








Customer Service








Team Work








Creativity & Problem Solving








Heuristic Lab








Microsoft Office








travel consultant

  • Trains new employees on how to use the system
  • Monitors the sales and performances of trainees

travel consultant

  • Driving sales of International Holiday packages/Outbound Holidays
  • Designing itineraries, vacation packages, costing, hotel booking and Flight Bookings
  • Fostering existing relationships and developing new ones
  • Monitoring competitors activities and collecting data
  • Visa Process and knowledge for UAE Market Expats.

travel consultant

  •  Rapport building with the ability to develop and sustain relationship 
  • Liaise with agents, accommodation owners, airlines and other transport providers 
  •  Use of Galileo, TUD, Infinity, Icreate, Adventure World and Driveway systems  
  • .Resolve customer complaints or answer customers’ questions regarding policies and procedures.

travel consultant

  • Organize group queries from beginning to end 
  • Issued refund application on BSP Link
  • Prepare invoice and tours scheduled once customer’s purchase with travel consultant.
  • Every few months need to visit popular places recommended by agents.

travel consultant

  • Plan and create complex tour itineraries, applying knowledge of travel routes and destination sites.
  • Custome make travel packages tailored to the individuals budget and expectations.
  • Communicate and collaborate with all third-party operators and wholesalers to gain extensive knowledge of products on behalf of clients.
  • Provide clients with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.
  • Pay bills and record checks issued. 
  • Daily banking and reconciliation of accounts.
  • Proficient in GDS systems Sabre and Galileo.

travel consultant

  • Promote company’s products to customers.
  • Assist customers to select correct products, base on customer’s needs, product specifications, and applicable regulations.
  • Own,manage, and develop relationships with clients and agencies through day-to-day interactions.
  • Assist to organize business trips and take care of all bookings.
  • Handle all customer requests to ensure overall customer satisfaction.
  • Focus on teamwork and achievement of goals.
  • Complete knowledge of pre-closing and closing tasks.

senior travel consultant (traveldesk – bnp paribas)

  • Confer with customers by telephone or via email to provide information and services on air ticket bookings, hotel bookings, chauffeur services, web check in & other logistics requirements
  • Monitor and ensure resolution of all client requests to ensure actions taken on complaints and feedback. 
  • Create and maintain summarized reports
  • Initiate and maintain an excellent client relationship and ensure satisfaction level.
  • Comply with the policies of the bank, work independently and work through to completion 

travel consultant

  • Coordinating with the Airlines regarding the fares and Confirmations. 
  • Keeping track of the Implant Sale. 
  • Taking care of the Daily Sales Reports and ensuring that the same is submitted to the corporate on time. 
  • Maintaining good equation with the Corporate. 
  • Arranging cabs, hotels forex and travel insurance for the guests 
  • Payments follow up with accounts team 

travel consultant

  • Issue Travel Insurance and assist customers in making claims.
  • Filing, photocopying & general administrative duties.
  • Invoicing client statements.
  •  Interacted with the walk-in clients and understand their travel needs then according to preference provided  booking arrangements and reply within TAT

travel consultant

  • Development and maintenance of long term working relationships with business partners e.g wholesalers and long-term clients 
  • Identification of individual client needs and use of networking and product experience to provide customised solutions 
  • Working both independently and collaboratively to grow and strengthen partnerships and client base 
  • Explaining Packages to Client.

travel consultant

  • Determining clients’ needs and suggesting suitable travel options.
  • Supplying travelers with pertinent information.
  • Issuing tickets or relevant documents on Galileo & Amadeus.
  • Served for well- known giant corporations of Marine trade – Maersk, Emas, Teekay, Chevron etc.

travel consultant

  • Responsible for receiving inbound inquiries regarding booking/reservation of flight tickets and tour packages.
  • Making outbound calls to inform/recap the tour packages and flight tickets availed by the clients.
  • Issuance of tickets and finalizing transaction prior to the reservation made by the client.
  • Handles concern and complaints of client regarding existing booking.

travel consultant

  • Maintain regular communication with a customer prior to departure to provide updated travel information including delayed departures and earlier flight availability.
  • Responsible for collecting and recording deposits and final payments.
  • Verify customer passports visas and state-issued ID’s and ensure proper identification for passage to foreign countries.
  • Find fair
  • Plan tour itineraries, applying knowledge of travel routes and destination sites. and schedule information

travel consultant

  • Provide relevant documentation to clients including brochures, terms and conditions outlines, and payment deadlines.
  • Set up and display sample merchandise at parties or stands relevant to the industry.
  • Monitor and maintain window display in line with current promotions and sales.
  • Keep the store neat, tidy and presentable at all times.

travel consultant

  • Managing a well-established travel agency.
  • Advanced customer service skills including greetings and farewells, answering telephones and emails in a professional and caring manner.
  • Maintenance of long-standing customer relationships as well as developing new ones.
  • Handling of large amounts of cash.
  • Advanced knowledge of industry-specific operating systems including accounting, client databases, and various reservations systems.
  • Creating and maintaining various travel itineraries of varying complexities including handling special requests including booking disability accessible rooms.
  • Promoting company products, services, and sales/offers when appropriate.

travel consultant

  • Sell Outbound travel packages such as Southbound tours
  • Provide tourists with assistance in obtaining visas 
  • Make flights and hotel bookings.
  • Issue invoices & receipts
  • collect payment.

travel consultant

  • Prepare and distribute travel itineraries for passengers and Input passenger flight information into database.
  • Handle Passenger Inquiries via Phone or e-Mail and resolve client travel issues with Sales Managers.
  • Responsible for travel request distribution to agents and answered multi-line phone system.
  • Self development and keeping up to date with the Travel Industry

travel consultant

  • Liaison with customers and wholesalers to manage holiday bookings 
  • Deliver an amazing customer experience 
  • Work well within a team environment 
  • Time-Management and the ability to prioritise work 
  • Organisation Skills and manage a business over a rotational roster
  • Handeling complaints 
  • Strong communication and Sale skills 

travel consultant

  • Learning Sabre System
  • Preparation of Travel document wallet  and sorting out travel brochures 
  • Learning about promotion if website offers via social media
  • Delivering of office mail
  • Preparation of itinerary details for fictitious client – itinerary planing 

travel consultant

  • Completed travel arrangements for clients with air, hotel and ground transportation vendors.
  • Responding to all phone inquiries promptly &walking inquiries in a friendly manner.
  • Maintaining the data of customers.
  • Filing, photocopying and general administrative duties 

travel consultant

  • Driving sales of International Holiday packages/Outbound Holidays 
  • Designing itineraries, vacation packages, costing, hotel booking and Flight Bookings Fostering existing relationships and developing new ones 
  • Monitoring competitors activities and collecting data 
  • Visa Process and knowledge for UAE Market Expats. 

travel consultant

  • Plan and coordinate individual and group travel for the University of Pittsburgh, Carnegie Mellon University and the Pittsburgh Board of Education.
  • Create weekly reports for the Airline Reporting Corporation.
  • Plan and present presentations to the Universities to further our sales.
  • Receive Payment by cash, check, credit cards, vouchers, or automatic debits.

travel consultant

  • Manage the phone lines, and all clerical duties
  • Organize flight, rail, ship and all accommodations for clients
  • Collecting and processing payments
  • Proficient in Microsoft word, Galileo Vacations, Apollo systems, accounting software, debit machine
  • Sell insurance according to travellers needs
  • Provide information on proper passport and Visa requirements
  • Interact with people on a daily basis and provide excellent customer service