technical writer

  • Received on-job training in technical documentation and worked at client site for over an year, handling the documentation for CRM team
  • Worked on 2 off line projects for online help file for mobile IVRS.
  • Experience using Word, MS Visio, SnagIT and RoboHelp. 
  • Developing templates and style guides. 

technical writer

  • Coordinated with SMEs for drafting SLAs, Schedule of Services, etc.
  • Assisted for more than 200 agreement drafting
  • Liaising with clients, stakeholders and  SMEs
  • Adapted to working with stringent deadlines

technical writer

  • Creation/updating of Technical manual, User manual, and Installation guide, End-user document, as per client requirement.
  • Experience in creating and updating of various types of Manuals like Maintenance Manual, Repair Manual, Service Bulletin and Illustrated Part Catalog.
  • Creation of Standard document format (Template) for aligning all technical/operational SOP’s (Standard Operating Procedures).
  • Used various style guides including Microsoft Manual of Style (MSTP), Simplified Technical English (STE) and possess ability to adhere to company specific style guides.
  • Gather information from Subject Matter Experts (SME’s) and understand the technicality of any product.
  • Working for creation of the technical documentation for Pratt Engines Canada. 

technical writer

  • Evaluate candidates’ or individuals’ abilities, interests, and personality characteristics using tests, records, interviews, or professional sources.
  • Write advertisement articles for products and services provided by the clients
  • Translate documents and articles of other writers in English from the regional language and vice versa.
  • Editing User Manuals, Functional Documents and Business Requirement Documents. 

technical writer

  •  Working with the product management, development and QA teams to develop all material associated with a new product release or an existing product.          
  • Consulting and writing reports for the tested products.
  • Documenting the reports and queries as a reference for the team, clients or the end users. 
  • Prepare or review regulatory submissions to support clinical trial and marketing. 
  • Performs other tasks or assignments as delegated by Regulatory management.

technical writer

  • Preparing SOP for OIL AND GAS Platform  
  • Developing all required Operating Manuals and Operating Procedures for the Project Facilities.
  • Preparing Technical description for the system overview, Process flow description, Equipment descriptions.
  • Preparing Instrumentation data for normal, operating alarm and trip settings and Process safety valve 
  • Preparing SOP for Cold start-up procedure, Hot start-up procedure, Normal running, Planned shutdown, Process emergency shutdown. 

technical writer

  • Worked with many clients in IT and Telecommunications in multiple freelance contract positions.
  • Helped clients with requirements gathering, preparing functional specifications, documenting user manuals, writing installation and configuration guides, admin guides, product data sheets, and content marketing.
  • Worked with start-ups and established companies like Transifex, TeleStax, gen E Technologies, replex, etc.
  • Specialized in assimilating technical information and producing user-friendly documentation that is accurate, unambiguous and effective. 
  • Worked on all phases of technical publication’s development life cycle (Planning and Information Gathering, Content Specification, Content Development, Production and Evaluation). 

technical writer

  • Worked on DITA CMS as an author and Doc Lead.
  • Worked in an agile environment.
  • Used JIRA to track progress.
  • Worked with 4 scrum teams as an individual contributor.
  • Trained new joiners on DITA CMS.
  • Worked in a global team.

technical writer

  • Collaborate with Project Lead and the client to create and update knowledge base articles.
  • Ensure content is technically accurate and meets client standards and guidelines.
  • Research all aspects of new products to insure complete, thorough coverage of these products in the technical information.
  • Develop a network of subject matter experts for gathering product knowledge and for reviewing technical information.
  • Coordinate the translation of information to all approved languages.

technical writer

  • Worked with international clients to understand requirements and provide exceptional writing service. 
  • Developed team communications and information for requirements meetings. 
  • Providing regularly scheduled status reports to the Supervisor. And provide additional status reports in oral, written, or electronic to the other team members and the Manager of Technical Communications as situations require.
  • Proofreading other staff member’s documentation for logic, technical and grammatical accuracy.

technical writer

  • Worked on technical documents, training manuals, and presentations.
  • Adhered to Scope’s standards and provided documents on time with quality.
  • Provided training and technical walkthrough for new joiners.
  • Proof-read and edited documents of peers and provided feedback in a constructive manner. 

technical writer

  • Produced high-quality documentation that was appropriate for its intended audience.
  • Worked with internal teams on product and documentation requirements.
  • Wrote easy-to-understand user interface text, online help and developer guides.
  • Created tutorials to help end-users use a variety of applications.
  • Analyzed existing and potential content, focusing on reuse and single-sourcing opportunities.
  • Created and maintained information architecture.

technical writer

  • Responsible for creating content for instructor led and online courses that adhere to the in-house instructional design model. 
  • Preparing marketing collateral’s such as product brochures, case studies, e-mailers 
  • Providing support to development team members (GD, MP) as needed throughout each project life cycle, and evaluating end outputs of product 
  • Responsible for developing manuals for new products in Keysight Technologies’ Product Line General Measurement (PLGM) division which include handheld devices and bench instruments.

technical writer

  • Working directly with Technical Support Representatives to support creation of Technical Service Bulletins (TSB) for Road machinery products.
  • Communicating and collaborates with Methods Technicians, other Technical Communications staff, engineers, and other personnel on a local and global basis to procure and disseminate information as required.  Working directly with Methods Technicians to create Service Manual documentation.
  • Working with multiple software platforms and file types (i.e. Epic editor, Adobe illustrator, Iso draw, Auto cad and Adobe Photoshop) to create or modify text and graphics for documentation.
  • Working towards the departmental goal to communicate accurate and timely technical information the most usable and cost-effective manner possible in support of company.
  • Capturing and prepare quality digital photographs for use as graphical reference in technical documentation. Understands photography concepts.
  • Research and prepare Engineering Change Notices (ECNs) for manuals to be released to production equipment.
  • Using internet-based customer support programs to post and maintain digital documentation.  Maintains hardcopy and digital documentation filing in an organized manner.

technical writer

  • Planned, wrote and edited user manuals, training manuals, program documentation and operational procedures.
  • Maintained and updated documents after application and business change occurred.
  • Documented operational and instructional manuals for paper- and web-based publications.
  • Worked directly with clients and subject-matter experts to gather information, identify relevant data and audiences, to write and edit technical documents.

technical writer, checker

  • Translated and checked hardware manuals of LSI for automotive on the client office. (Japanese to English)
  • Managed  tasks and progress of each project.
  • Dealing with client requirements and inquiries using project management application.
  • Interpreted at meetings with overseas branches.
  • Quality management and improvement of the manuals.
  • Trained new stuffs.

technical writer

  • Creation and release of different types of documentation in the wiki of ProcessMaker. User guides
  • Developer guides
  • Installation guides (in Linux and Windows OS using Apache, MySQL, PhP technologies)
  • Administration guides
  • Getting Started guides