team leader Archives

Study and analysis all loans applications and include them in the system’s lists.
Guided and led the loan section team, and conducted.
Training courses to improve the team skills.
Attended meetings with EMAAR properties regarding the two projects under MRHP (AlWarqaa & Oud Al Matina).
Created a complete plan of projects implementation that offers the best services to our customers.
Conducted training for team members to handle customer inquires.
Created staff recruitment plans based on requirements.

Responsible for sourcing of business (Used Cal Loans) from Dealers/DSA/Agents(Delhi/NCR).
Responsible for getting Used Car Loans Leads generated through a team of Finance Consultants by calling to customers shown interest in our Site & data generated by our Partner sites(Pan India)
Assessment of files in term of credit policy, credit assessments of various types of professional.
Coordination with channel and Bank for smooth flow of files.
Handling customer’s queries.
Responsible for maintaining various MIS/trackers on daily basis.

Train employee with code structure and to work with live projects.
Have worked in Service requirement area as well as product requirement area. Have sound knowledge of Service processes and framework.
Demonstrated proficiency in managing the product development life cycles from design, development & testing to deployment and support.
Keen learner with good analytical, communication & interpersonal skills.
Lead a group of 6 engineers in the design, and development of Multi-Platform based software solutions.
Managed all aspects of agile development through Scrum processes with Teamwork tool.
Determined client expectations and provided customized solutions.

Monitor pasture and grazing land use to ensure that livestock are properly fed and that conservation methods, such as rotational grazing are used.
Operate and oversee the operations of dairy farms that produce bulk milk..
A strong communicator able to foster and maintain excellent working relationship.
supervising, motivating, training and utilizing staff via practical instruction to ensure line efficiency.
monitor and ensure that the project annual work plan is Implemented.
have a flexible approach to ensure that appropriate levels of cover are provided to meet the needs of the business.

Communicating with the customers.
Giving them a detained information about different vehicles.
Guiding all the team members.
Motivating the team and keeping the morale in the office space high.

Centralized Monitoring Solutions for Solar and Energy DomainWe developed our ambitious web application HawkEye 5.0. Which has been a game changer for the company.
It has all critical features like real time prediction,Data analytics,alerts,alarms,messages,fault and possible causes
It is Currently hosts across 400+ solar power plants
Maintain Food & Equipment Inventories, & Keep Inventory Records

Plan Employee’s Positions at Different Events
Monitor Compliance w/ Health & Fire Regulations Regarding Food Preparation & Serving
Monitor Employee & Patron Activities to Ensure Liquor Regulations are Obeyed
Greet Guests, Escort Them to Their Seats, & Present Them with Menus & Wine Lists
Monitor Food Preparation Methods, Portion Sizes, & Garnishing & Presentation of Food to Ensure that Food is Prepared & Presented in an Acceptable Manner
Investigate & Resolve Complaints Regarding Food Quality, Service, or Accommodations
Coordinate Assignments of Cooking Personnel to Ensure Economical Use of Food & Timely Preparation

Maintain pumps equipment and cleanliness and gasoline instruments.
Train other staff, volunteers or pump attendants, and schedule and supervise their work.
Cleans glasses of windshields and repair
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.(i.e DSG GEAR BOX BENEFITS, AFS SYSTEM, MQB PLATFORMS)

Guiding a group of employees as they complete a project.
Responsible for developing and implementing a timeline their team will use to reach its end goal.
Addressing clients’ uncertainties, grievances, and suggestions on time. Noting important details of each conversation.
Communicating verbal acceptances of offers to our Sales team for closing.
Calling active and budding clients to encourage the purchase of items.

Coached team members and provided feedback and encouragement towards reaching team member goals and key metrics.
Identify and ensure risks are recorded as required in line with ANZ’s risk and compliance framework and collaborating with risk and assurance teams to mitigate risks and minimize potential losses
Develop lists of prospective clients from sources such as newspaper items, company records, local merchants, and customers.
Continue doing tasks of a Wing member.

Molded team and embraced change to adapt based on team members dynamics.
Initiated timely response to emails, and written correspondence.
Demonstrated knowledge of company’s mission, purpose, goals, and ability to help employees successfully achieve them.
Monitored and guided team members in ensuring all were trained in process knowledge and capable of performing regulatory and procedural testing in accordance to business requirements.

Managed changes and drove agility in a team of 39 team members across Thailand, Taiwan and Malaysia.
Created and managed capacity planning and workload management among 39 team members.
Coordinated weekly meetings for internal and external groups, including teleconferences and video conferences, interacting with all levels of management.
Built strong relationships with customers and stakeholders through positive attitude and attentive responses.

Organizing timings and locations of shifts for the team.
Giving inductions to new members.
Monitoring reports and supervising shifts.
Creating a Monthly Business Review.
Managing Inventory.
Train colleagues how to present company’s products.
Contact businesses and civic establishments to arrange to visit and promote merchandise.

Created a culture of development and innovation simultaneously removed the fear of failure within team members.
Worked with peers across International markets such as Australia, New Zealand, Singapore, India, Japan, Thailand, Taiwan, United Kingdom and Canada in alignment to procedural and regulatory processes that is being tested.
Reported performance to Business Operations management team on a monthly basis in ensuring feedback and recommendation is provided to ensure customers are serviced with the highest quality.
Provided business recommendations and coaching in enabling business to be successful on goals and key metrics.

To drive the achievement of agreed targets and ensure relevant, timely and integrated communications within the delivery arm of the business
To monitor the queues and report service level agreements on a daily and monthly basis
To provide accurate and timely management reports such as Team performance reports, State of health metrics, Weekly variance and production reports
Continually improve the overall team’s productivity and efficiencies through monitoring performance through one to one session with individuals discussing an individual’s performance and development
Volume forecasting, process developments and strategy implementations for smooth functioning of processes
Customer service issues and complaints are actioned professionally, skillfully and expediently resulting in positive customer feedback
To identify performance management needs like training and development of individual team members and provide regular performance feedback

Managing a team of 8 consultants and a strong focus on staff retention and sales development
Creating a culture of reward, recognition, fun, success and great working environment
Local Store Marketing
Travel Management
Generate Profit Growth for both front and back end business
Plan monthly and Yearly budgets to present to upper management
Providing training to new and experienced consultants both in house and in Flight Centre Retail

Continuously developed and shaped operational support function.
Developed and leveraged close relationships with Compliance, Operations, Risk, MIS, Technologies partners that enabled successful delivery on operational goals.
Drove key metrics by making recommendations based on identified and analyzed data and implemented strategies across all 3 key functions.
Created a support network that enabled the team to succeed in driving individual team metrics.

Provide employees with guidance in handling complex problems or in resolving escalated complaints.
Train employees in job duties or arrange for training to be provided.
Completed 21 successful projects on implementations within a span of 3 years on Regulatory and Procedural testing.
Developed or updated project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, timelines and staffing.

Responsible to assist field sales representative at thier prospective areas
Responsible of promotionals activity and marketing strategies
Arrange appointments and complete work itineraries
Assist with activities regarding with advertising and promotions
Help organize marketing researches and task force

Resolve customer complaints; implementing strategies to achieve sales team target
Handling refund & chargeback.
Plan and direct staffing, training, and performance evaluations to develop and control sales and programs.
Scheduled and facilitated meetings related to information technology projects mainly on system related issues such as Credit Servicing Platform (CSP) for dual markets such as Australia and Canada.

A strong communicator with the talent in driving performance within a team of 12 team members based in Thailand, Taiwan and Malaysia in accordance to the business goals.
Assessed current or future customer needs and priorities through communicating directly with customers and stakeholders.
Developed implementation plans on regulatory and procedural testing for 8 markets with 3 functional units of Merchant Risk, Fraud and Credit for 28 sub processes.
Coordinated recruitment and selection of project personal in managing work allocation, exception and dispute processes.
Negotiated with project stakeholders and customers to obtain training resources or materials.
Monitored the performance of team members by providing and documenting performance feedback on a bi-weekly basis.
Initiated, reviewed, or approved modifications of project plans within the team on Procedural and Regulatory testing.

My role involves being the key anchor.
Take steps to maximize customer satisfaction, and build strong and lasting customer relationships
Weekly summary will be sent to the service delivery team with the Team Performance.
Lead and coach a team of individuals to optimize processes and individual performance

Manage cash drawers and verify bank deposits
Work with team to meet sales goals
Control inventory of high ticket items
Deal with medical emergencies; provide first aid while following the comprehensive aquatic risk management program and other more responsibilities.

Develop prospects from current commercial customers, referral leads, or sales.
Decision making and all problem solving and dealing with guests complain.
Helping lifeguard to improve their skills and accomplish the individual development plan.
Work on different portfolios and responsibilities, nominate and recognize colleague with outstanding performance.

Monitor lifeguards to ensure guests safety.
Scheduling lifeguards and assigning daily tasks.
Check on punctuality and grooming.
Dealing with paper work and checking on absenteeism and report.
Ensure lifeguard standard operating procedure.
Jumeirah hallmarks and guiding principles are reflecting on our customer service.
Conduct appraisals, audits and give feedback to individuals.

Prospecting, researching potential customer’s needs and their buying habits of products through outbound calls
Follow-up potential new customer participation in Trade shows and similar sales strategies
Update personal sales pipeline with regular data input of sales call details into the Company’s CRM system, Maintaining records of telephonic communications, interactions, accounts, potential viability of client as customer.
Organize support efforts or escalate requests to either outside sales or operations resources to address opportunities with prospect customer who is requesting additional information.
Initiate special targeted sales campaign projects announcing a new service or manufacturing tooling or technique that be relevant to customer’s ability to reduce costs or increase quality.
Educate new sales associates on outbound call techniques, customer base and technologies; correct inaccurate data (phone #s, contacts, addresses) in CRM system.

Visit franchised dealers to stimulate interest in the
Represent the company at trade association meetings to promote products.establishment or expansion of leasing programs.focus of sales efforts.
Ensure payments are executed on timely manner and accurately as well as in compliance with company policies and procedures and controls .
Investigate rejected payment and ensure payment re-triggered subsequently .

Execution and management of a range of day to day payment transactions in line with corporate policies , guidelines and SLAs with Opco .
Processing of payment for inter-company netting , employee claims and third party vendor .
Implementation of policies and guidelines regarding payments process .
Perform manual payment and clearing against vendor open item in banking portal .

Interview, select, train and supervise store and warehouse personnel.
Manage 1st level escalation and issue raised by vendor .
Prepare monthly KPI and QDIP report .
Work closely with other finance team within the organization for monthly closing schedule is closed on a timely basis .

Regular updates and Quality feedbacks given to the team via Phone line
Provided one-to-one support for their issues related to Team, Facilities, Admin and HR
Involvement in SOX Audit compliance and other internal or external audit requirements .
Handle special or adhoc projects as assigned by the manager .

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team leader, small business releases (anz bengaluru)

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