team leader

  • Execute site action plans.
  • Spearhead special projects.
  • Managing team performance and attendance.Training new team members.
  • Enforcing all company approved policies and procedures.
  • Giving prompt and accurate information on individual staff member performance. 
  • Ensuring a clean, safe and friendly working environment

team leader / engineering technician

  • Reduced complaint’s ticket count for all zones.
  • Project Train the trainers on new process updates.
  • A separate team aligned for escalation out calls with an agenda of improving SLA of escalation desk, reducing complaint cases and ageing, providing better customer experience. 
  • Generate followups for pending quiries

team leader

  • Leading a 5 team in the task of conducting the 2011 greek population census on a large suburban area. 
  • Conducting interviews for Inbound operators.
  • Presenting monthly reviews for KPI targets.
  • Process improvement plans to be shared with cross-functions for business development.

team leader

  • Organize the shift and ensure shift tasks get done on time. 
  • Provide excellent customer service and problem solving skills, creating a fun work environment to make sure everyone on staff has their needs met in order to provide the best service possible.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, and teas.
  • Decorate the store with hand drawn chalk signs, chalk murals, and displays.

team leader

  • Coordinate with executives and freelancers about the projects.
  • Plan for project complication  with on time.
  • Assign the job to the freelancers.
  • checking the quality of interweaves.

team leader/ast.manager

  • Handling complete team of team leader for daily end to end work
  • Briefing and development of related strategy of customer service
  • Handling of customer queries.
  • Resolving the issue of the customer
  • Training of customer service executive
  • Achieving high quality of the customer satisfaction
  • Conduct feedback callsnd mails from customers

team leader

  • Trained new hires for customer service 
  • Worked in both the front of the restaurant and the food production 
  • Went through Crew Trainer Course
  • Went though Team Leader Course
  • In charge of the kitchen 
  • in charge of the drive thru
  • Resolve customer issues without the need of calling a manager

team leader

  • Managed a team of 20 people.
  • Encouraging team members for the next level promotion.
  • Responsible for SLA of escalation desk.
  • Analysing Improvement area for Bottom Quartile team member and arranging Quality Refresher Sessions.
  • Extended support on regional desk (Punjabi) to meet SLA.
  • Extended support on Escalation desk for warm transfers.
  • Random call audits for Quality improvement (blended process).

team leader

  • Count the safe and create bank deposits.
  • Assign positions to other employees. 
  • Review records and reports to project sales and profitability.
  • Visit franchised dealers to stimulate interest in product.

team leader

  • Led the team of 20 members
  • Successfully handled Automation & Algorithm Projects for US and Japanese clients
  • Project Quality Checks, Inventory Tagging, Mapping
  • Research-Quality-Delivery Analysis
  • Category handled as follows

team leader

  • Inspect completed work to certify that equipment meets standards.
  • Training and motivating team members 
  • Monitor workers on site during production activities to ensure adherence to ethics and safety procedures
  • Keep records of workers performance

team leader

  • Printed, separated, and distributed client sales orders to appropriate driver in a timely manner
  • Ensured clients were kept up to date by including memos with the appropriate invoice
  • Served as backup for receptionist; answered client calls from main multi-line telephone system
  • Prepared warehouse order pullers log sheets for employee payroll processing

team leader

  • Develop, implement and monitor Customer Care guidelines to assure service excellence, as well as.
  •  Over here Responsible for developing and implementing a timeline their team will use to reach its end goal. 
  •  Also  serve as the back-up for the Customer Care Manager. 
  • Work on the monthly KPI presentations.

team leader

  • Keep records of employees’ attendance and hours worked. 
  • Cut fruit every morning. 
  • Lead the Process and project calls with the onshore teams.
  • Work on the monthly reports to be sent to the Federal Reserve Bank of New York.

team leader

  • Managing the daily BAU of the team.
  • Quality check of reviews done by team members.
  • Ensure SLA’s are met for WM combined review function.
  • Ensure consistent improvements in team metrics like conversion rate and pledge pool value.
  • Provide process updates to team and assist on difficult scenarios.
  • Recommend and implement process improvements.
  • Work on the different projects within the team.

team leader

  • Compiling of data on aerial images through 3D & Autocad software.
  • Creating 3D City from the drawing data for survey purposes.
  • Worked on different pilot projects.
  • Was handling a team of 8 people on many overseas projects.
  • Team recruitment & project cost budgeting.

team leader

  • Handle the Telesales team to generate revenue. 
  •  Provide product knowledge to the new entrance in the team. 
  • Reports to the sales manager about the day to day revenue. 
  • To verify the leads & fix appointment with prospective clients.
  • Monitors calls & coaches performance in the team. 
  •  Provide genuine leads to the marketing executive for daily visits. To coordinate with the marketing executive team. 

team leader

  • Lead team of program facilitators deliver school based programs to students at various schools from ages 10-16 years old.
  • Coordinate events and programs to engage community and deliver Deadly Choices messages. 
  • Create links within schools to assist in the delivery of the Deadly Choices program.
  • Create and maintain links with National sporting bodies and identities in the promotion of the Deadly Choices message. 

team leader

  • Handled a team of five members for transcribing and editing of earnings and conference calls.
  • Provided feedback and responses for the team to achieve better results and motivating them for better performance.
  • Brought in a culture of healthy competition between other teams and team members to be on top.
  • Created awareness of giving the best possible effort on a daily basis to produce the best transcripts.

team leader

  • Client interaction- Ensuring that the Service Level Agreements (SLA) re met.
  • Experienced in interpreting performance metrics and handling the team and  contentiously improving their performance through coaching.  
  • Conduct performance feedback meetings with each individual team member and discuss the future actions.
  • Making fortnight roster for the team,daily attendance,Monthly one o one feedback.
  • Managing break adherence and staffing on the floor. 
  • Publish daily reports as per client requirement.

team leader

  • Proactively managed a 25-member Production Team and a 10-member Training Team. 
  • Shift Scheduling and Management. 
  • Provided On-the-Job Training for Trainees. 
  • Managed Work Allocation and Initiation of Production Process. 
  • Communication of Customer Feedbacks and Policy Implementation. 
  • Tracked and Prioritized Team Members activity on a Daily basis. 
  • Guided Team Members in achieving their Targets. 

junior team leader

  • Oversee all operations, paying attention to areas in need of improvement and making notes of employees who are struggling.
  • Interact with employees, make recommendations, and ensure all workers are fully capable and understand their duties and succeed.
  • Assign tasks to operational team based on individual employee talents
  • Design and lead training programs so all team members are capable of succeeding in all tasks

team leader

  • Suggest and organize team building activities 
  • Carried out the survey on Clean India Mission by proactively working under the guidance of Member of Parliament Meenakshi Lekhi.
  • Led my team to carry out awareness campaigns in rural areas of Delhi.
  • Involved in the policy-making process by directly working under the government of India.

team leader/manager

  • Coached team members in customer service techniques. 
  • Poviding feedback and encouraging them to reach their highest sales potential.
  • Provides direction, instructions and guidance to a group of individuals, for the purpose of achieving a certain goal. 
  • Monitor how both their group and its individual employees are performing. 

team leader

  • Enumeration of HIPC Plantation sites across Ghana.
  • Monitoring of timber activities after exploitation by timber companies.
  • Yield vetting of forest resources in and outside forest reserves prior to exploitation. 
  • Management of tree information data.

team leader

  • Clean machines.
  • Pull pallets out of the racks with forklift
  • Take any empty pallets outside
  • Take any empty key trays outside 

team leader

  • Business Analysis, analysis requirement from Product Owner and turn into real workflow.
  • Manage Code and Team Planning using Agile Methodologies for Software Management.
  • Provide architect for Client-side and DB designs.
  • Training new member.
  • Implement Tasks/Requirement.

team leader

  • In-depth knowledge of performance metrics.
  • Good PC skills, especially MS Excel.
  • Organizational and time-management skills.
  • Decision-making skills.
  • Make many process Live in picture.
  • Awarded by company.
  • Expertise in handling different clients and give better solution.

team leader

  • Oversaw the actions and responsibilities of crew members to promote correct behaviors and work ethics, while enforcing proper rules and regulations to create a safe and clean workplace
  • Trained staff and supervised work, gave updates to management when necessary
  • Handled paperwork including deposit, total fuel sales, checking orders in, and shift changes
  • Completed tasks and assignments in a timely manner to keep operations running smoothly
  • Operated cash registers, handled money; cleaned, organized, and stocked shelves, conducting price changes and inventory adjustments when necessary 
  • Basic food training with knowledge of safe handling and preparation of food items
  • Ensured guests felt acknowledged and fulfilled upon their visits; happily answered questions, comments, or concerns 

team leader

  • Provided organizational leadership in a dynamic and collaborative environment.
  • Performed as first-level leader in a complex manufacturing facility.
  • Reduced people safety incidents in 100%.
  • Increased System Performance in 5% by driving continuous improvement tools focused on reducing changeover times.
  • Reduced sanitation time in 50%