team leader

  • Supervised duties of night-staff and day-staff for daily report
  • Administered all medications to 40+ residents during 12 hour shift
  • Facilitated transportation for all residents’ scheduled appointments, or family events
  • Collaborated with PCA’s, on-call physician, therapeutic recreation, and social work to improve residents’ well-being
  • Kept record of residents’ charts and documented changes in health
  • Led emergency responses

team leader

  • Facilitate the customer service as per the new ideas and technologies.
  • Provides monthly performance feedback to CSR’s in order to address performance gaps and manage performance improvement.
  • Through strategic management and measurement of team performance, develop, plan and execute departmental improvements while simplifying processes.
  • Works with managers and supervisors to provide a work environment and culture that promotes customer service, staff development and achievement.
  • Manage the operational activities of the contact center including quality service, workflow, work force optimization, and cost management.
  • Maintain team’s call quality standards, providing feedback and developing performance development plans.

team leader (mis)

  •  Day end & Sales report preparing.
  • Day to Day Cash collection report preparing
  • Day end & Sales report MIS Reporting Day , Weekly, monthly, and yearly basis.
  • CMS deposits crediting Reconciliation and tally with Company Account .
  • Cash deposition, Mode of Payment (EDC, Credit card,Paytm amounts managing. 
  • Liaising with the Senior Manager at the start of the day to set targets and allocate duties.
  • Dealing with staff complaints and errors. 

senior team leader

  • Oversee the daily performance of team members.
  • Hire, supervise, and direct workers engaged in special project work, problem solving and monitoring.
  • managing and motivating team members on a daily basis
  • provides direction, instructions and guidance to a group of individuals

team leader

  • Collected and analyzed data to detect deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies.
  • Handled a team and helped them and the organization grow.
  •  Working as per the company’s predefined Rules & Regulations.
  •  Coaching and monitoring of the team.

team leader

  • Generated high volume of referrals, especially from banks, private finance companies and pre-owned car dealers.
  • Work side by side with team around 50%of work time.
  • Assumes certain management responsibilities in absence of Store Manager.
  • Follows all Company policies and procedures.

team leader

  • Handling the preserves and post services queries related to LED,LCD,3D,BLUE
  •  RAY, PLASMA & HOME THEATER DEVICES. Of all brands.
  • Conducting training to customer support team, damage and defect team.
  • Gathering the information related to the product with vendor, website
  • Knowledge of working on latest technologies and gathering information and                     
  •  Troubleshooting steps of the latest technologies.
  • Coordinate with the Companies regarding services of the products.

team leader

  • Greets and assists customers in a positive, approachable manner.  Answers questions and resolves customer inquiries and concerns.
  • Maintains a presence in the store by providing excellent customer service.
  • Ensures a clean, well-stocked store for customers.
  • At the direction of the Store Manager, supervises, trains, and develops Store Team Members on Family Dollar operating practices and procedures.
  • Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.
  • Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.
  • Supports Store Manager in loss prevention efforts.

team leader

  • Provide leadership to ensure employees demonstrate appropriate work skills, technical accuracy, efficiency and conformity to company policies.
  • Meet with group leaders to determine daily and weekly work priorities and adjusts work activities accordingly.
  • Prepare employee schedules and authorizes absences or overtime in order to meet work requirements.
  • Ensure employees receive appropriate training necessary to meet and exceed job expectations.
  • Monitor production to ensure adherence to quality standards. 
  • Reinforce the use of work instructions and other documentation to ensure that quality standards for fit, function and appearance are met every time. 
  • Utilize production management tools such as pitch charts and other visual aides to monitor processes.

team leader

  • Overall responsible for all the operation during the shift.
  • Design and implement efforts to publicize events and promote sponsorships.
  • Advertise the company products to the desired customers and generate sales for the organization.
  • Maintained a productive relationship with existing customers through exceptional follow-up after-sales service. 

team leader

  • Received Sales Captain of the Year award in 2017. 
  • Hit sales targets and achieved growth; developed knowledge of the products and services being offered. 
  • Effectively implemented the sales strategy through in-depth working knowledge of the industry’s climate and competition. 
  • Delegated tasks to team members and guided them to ensure optimum output. 
  • Resolved an average of 10 customers complains per month regarding sales and services. 
  • Provided quality customer service, answering customer enquiries, and effectively handling customer complaints. 
  • Completed documentation for products and sales services. 

team leader

  • Lead and assist team members on job assignments.
  • Keep inventory of equipment and cleaning supplies.
  • Perform daily maintenance on equipment.
  • Pressure wash concrete cement.
  • Communicate details about job progress with customers. 

team leader

  •  Handled the task of dealing with customer queries.
  •  Strong ability to exercise judgment and tact in dealing with the public and other employees.
  •  Clearly explain policies, procedures and regulations.
  • Generated daily and weekly stats reports

team leader

  • Created a performance recognition program that motivated employees to provide the highest levels of customer service.
  • Partnered with high-level financial planners to ensure the achievement of daily, weekly, monthly, and annual sales goals.
  • Create, receive, and transfer stock orders on a daily and weekly basis to ensure product stability in the retail location as well as the institute.
  • Assisted in developing clothing ensemble options with current inventory.
  • Assist customer with merchandise and answer all product-related questions necessary to guide them through the buying process
  • Communicate and engage customers making sure demands and needs are met
  • Provided advice to top-level management regardig finance, management, staffing and other issues and procedures.

team leader/cash office clerk

  • Assist with duties in other areas of the store, bagging and carrying out customers’ items.
  •   Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
  •  Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. 
  •   Handling team and monitring their call quality,perfomance on daily      basis

team leader

  • Layaway.
  • Main Lead Cashier.
  • Unload Truck.
  • Area Supervisor.
  • Markdowns.
  • Cash office.

team leader

  • Supervise income documents.
  • cut trees down trimmed 
  • fired and hired people 
  • chipped branches and cleaned up 

team leader

  • Reading Plans
  • Using power tools and hand tools
  • Using measuring instruments and squares
  • Plumbing and leveling of walls
  • Heavy Lifting
  • Cutting and fitting of panels
  • Managed work with little supervision.

team leader

  • Manage morning shift load out area.
  • Direct and coordinate the activities of employees engaged in the processing of orders.
  • Send out stock for domestic and international clients.
  • Operation of the forklifts and pallet jacks.
  • Generate paperwork for deliveries.
  • Developing strategies and communicating clearly to reach goals

team leader (volunteer)

  • Led a life skill based training for the students of the rural schools on sanitation and hygiene
  • Enhanced collaboration between team members by preparing meetings and take charge of the activities
  • Upgraded the sanitation facilities of the schools with the support of the local authorities
  • Organised transact walks to understand the village, culture and the living condition of the different communities
  • Organised a campaign on child labor with the team focusing on the tribal communities of the village

team leader

  • Set clear team goals.
  • Delegate tasks and set project deadlines.
  • Oversee day-to-day teams’ operation and performance.
  • Do regular performance evaluation.
  • Create a health and motivating work environment and atmosphere.
  • Develop a well designed and motivating evaluation program. 

sr. team leader

  • Understand the pulse of the Associates and help them explore the process. 
  • Maintain Team Attrition and Shrinkage within Target.  
  • Provide regular process updates for Continuous team performance.
  • Motivate Associates towards accomplishment of targets. 
  • Accomplishment of Client requirements & highlight process challenges.  
  • Shaping the team towards achieving the incentive and grooming them for the next role. 
  • Provide Consistent Quality advice to the colleague and the management for Continuous Improvement of Process. 

team leader

  • Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
  • Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
  • Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
  • Consult with Geriatrician, GP’s and hospital staff re: Client care and follow up.

team leader

  • Managed the hourly cash flow and compare it to current labor.
  • Trained the new set of Crew as a Crew Trainer.
  • Managed the shift and delegate tasks and breaks when needed.
  • Count and deposit cash into the safe when new cashier entered.
  • Confirmed the products met the food safety standards. 
  • Investigate and resolve complaints regarding food quality, service, or accommodation.

team leader (telecalling)

  • Handling both Inbound and Outbound Calls involving Customer Support and Complaint Escalations
  • Managing a Team of 10 Tele Callers and 3 Collection Executives
  • Providing Project oriented training to the team members 
  •  Monitoring the Team and updating the daily report
  •  Coordinating between all the Branches across India

team leader

  • In charge of 4 or more stations 
  • Greeting the guest upon entry to the restaurant and escorting to the respective table
  •  Briefing staff before and after the shift
  •  Assisting F&B Manager Assistant when needed 
  • Solving guest’s requests and complaints

team leader, out going entrepreneur

  • Lead a team of 10+ people to manage an International Co-operation program. 
  • Established relationships with different global start-ups using various marketing channels for further engagement.
  • 25 students were successfully sent on divergent international programs as a part of Outgoing Entrepreneur Exchange.
  • Organized events in an attempt to create a platform where the start-ups and the prospective interns could engage professionally.

team leader

  • Mannaging team wisely for smooth operations
  • stock accountibility of products ( in and out process)
  • delivery management for timely delivery with perfect customer service.
  • Started many operations in serveral areas and state
  • quick decision with claim behaviour
  • Flexible to work day and night

team leader

  • Supporting staff to ensure that all the needs of the clients are met and the team follows the stipulated procedures.
  • Empower staff to seek opportunities for people accessing our service to become actively engaged in valued roles .
  • Coach staff to support people accessing our service to develop and maintain reciprocal relationships with family, friends and people external Jewish Care
  •  Ensure clear internal communication strategies are in place to support the effective conveyance of organisational direction, processes, staff or client concerns, and compliance requirements between management and front line staff. 
  • Assisting allied professionals in developing behavior support plans, meal time management plans 

team leader

  • Design customer interface of online storefront, using web programming or e-commerce software.
  • Team Leader for 4 FTE covering Management Reporting and Controlling for the whole business unit of Swiss Wealth Management and Global Financial Intermediaries. Work includes but is not limited to forecasting, planning, monthly reporting and ad-hoc analysis with exposure to the whole business unit.
  • Finance Business Partner for two Swiss regions within Swiss Wealth Management leveraging my native German skills. Acting as single point of contact for any revenue and cost related topics and advise on such, providing added value through tailor-made analysis with exposure to regional senior management.
  • Mobilize the community and groups to participate in the Hygiene Promotion sessions.