team leader

  • Professional Customer Interactions
  • Monthly Marketing Promotions
  • Team Sales Meetings
  • Exceeded Franchise Demands

team leader

  • Reported to District Manager regarding all store and staff issues.
  • Increased profits through effective sales training.
  • Scheduled and led weekly store meetings for all employees
  • Completed Profit and Loss Performance Reports
  • Increased sales volume by 10% in less than a year
  • Generated Repeat Business.
  • Executive Team Leader

team leader (cmf metal)

  • Hold the end-accountability for the quality, timely delivery, and cost-efficiency of all services performed in the team by closely follow up through actionable KPIs
  • Ensure a daily smooth operation of the team and the workload distribution 
  • Spot opportunities to grow the team’s performance, expertise and adaptability
  • Take a pro-active approach to improve the processes, services and operational efficiency
  • Responsible for people management and development to grow the competences and technical skills of the team members
  • Manage team motivation and resolve conflicts
  • Sync and communicate with all stakeholders on updates and decisions

team leader

  • Consult with managers or other personnel to resolve problems in areas such as employee performance, output quality of food and drinks, and guest services. 
  • Guide a team of employees in a specific area for maximum efficiency such as: Concessions, Box Office, Ushering, and Corporate events.
  • Closing down the building and ensuring all doors are secure, all theaters are empty, and ensuring the janitors are present.
  • Supervising employee breaks and giving out tasks to be completed within a certain time frame.
  • Being able to stand up, walk around, and lift heavy objects for extended periods at a time.

team leader

  • Responsible for review productivity & quality reports on a daily basis and provide constructive feedback.
  • Ensure training needs are met.
  • Facilitate all client related training (existing / new clients), oversee process transitions and keep record of the same.
  • Prepare relevant process manuals & documents, monitor & update process changes through proper version control procedure. 

team leader

  • Preparing transition plans for the new projects
  • Creating SOP for the New Process
  • Analysis of new trend of denial
  • Work on special projects as and when required by client.
  • Preparing & Maintaining Daily, Weekly & Monthly Audit Report.
  • Managing AR on the basis of Ageing Report.
  • Responsible for monitor, identify and resolve performance/behavior/attendance issues using prescribed performance management techniques.

team leader

  • Travel to various Wind Farms to perform CE Installation, inspection and cleaning on wind turbine blades.
  • Coordinate travel for crew.
  • Update spreadsheets with daily time, per diem, production and expenses.
  • Liaise with the client contact on site.
  • Maintain crew morale and working relationships.

team leader

  • Handling enquires of staff members.
  • Ensures that the client return cheques are delivered to the client.
  • Coordinate the daily handling and transportation of the physical cheques from the Branch locations.
  • Ensures that all returned cheques are retrieved and delivered to the Branch.
  • Ensures that the returned funds are reversed from the client’s accounts daily.
  • Review all outstanding statement debits/ledger debits and obtain comfort that the debits are in line with normal transaction processes.
  • Report all over 1day items to the responsible processing unit.

team leader

  • Create plans for holiday emergency coverage and special project coverage.
  • Prepare billing reports.
  • Prepare monthly/yearly business review documentations.
  • Actively participate in employee hiring process.

team leader

  • Responsible for performing job responsibilities in accordance to company’s policy.
  • Carry out duties as directed by the Cleaning manager.
  • React to all request from the client or management team within the specified time frame.
  • Work in safe manner all the times.
  • Assign the work to the team members.

team leader

  • Identify improvement scope and work on the process development.
  • Execute resource development plans.
  • Keep records and manage data for performance matrix and resource evaluation.
  • Prepare agenda and organize weekly/monthly calls with partners to maintain up-to-date communication.

team leader (digital ad operations)

  • Participate in vendor evaluation process while initiating new partnership.
  • Fulfill all the informative inquiry from the client’s end to authenticate the service list offered by the organization while on-boarding.
  • Plan & develop task execution process, QA process, record management, resource management to ensure seamless service.
  • Communicate and manage partnership with first party campaign management, trafficking and QA teams.
  • Conduct training for team to learn latest operations and to prepare new trainees.
  • Oversee the process and ensure best practices are followed.
  • Monitor task execution & QA workflow for campaign management, Inventory management, creative assigning process, delivery optimization and reporting to ensure quality and efficiency.

team leader

  • Supported Supervisor with daily tasks and implementation of daily plan
  • Successfully complete daily/weekly paperwork
  • Daily coaching with team members in regards to efficiency and quality
  • Effectively reallocate resources to complete daily volume

team leader

  • Ensure smooth transitioning of batches from training to the production floor. 
  • Review records or reports pertaining to activities such as production, payroll
  • Coordinate activities with other supervisory personnel or with other work units or departments
  • Make recommendations to management concerning such issues as staffing decisions or procedural changes., monitor work activities, or evaluate performance.

team leader

  • Set clear team goals and KPIs
  • Delegate tasks and set project deadlines
  • Oversee day-to-day teams’ operation and performance
  • Do regular performance evaluation
  • Create a health and motivating work environment and atmosphere
  • Develop a well designed and motivating evaluation program
  • Communicate with teams about their performance

team leader

  • Organise all materials and tools for the project.
  • Schedule employees in order to complete all projects on budget or preferably under budget.
  • Documenting and reviewing sales and performance on a weekly basis with higher authorities.
  • Providing support on chat service.

team leader

  • Working with different departments in regards to designing and customer customization requests.
  • Team Coordinator for a team size of 20.
  • Monitor agents on a daily basis in regards to customer service and complaints as this was an Inbound cum Outbound Industry.
  • Providing feedback on performance and sales.
  • Driving and motivating the team in regards to being the best customer service.
  • Analyzing performance trends of the team & emphasis on areas of improvement.
  • Providing hand holding and Extensive feedback to new people on the floor to ensure their comfort level on calls is high and to ensure that their learning curve is reduced.

team leader

  • BHP Billiton support & enhancement
  • BHP Billiton 1SAP implementation
  • Barclays Report Development
  • Receive work orders and confirm with the installed sales manager.

team leader (incident management)

  • Team leader of Incident Management for Global Services Management Center. 
  • Work as an escalation point for any prolonged outage, and filter as many calls as possible so as to reduce the load of higher escalations points.
  • Reviewing and analyzing the Engineer Performance Report on daily basis.
  • Validating workarounds from Incident Management or creates and validates workarounds.

team leader

  • Operate CNC Profile, Bandsaw and Brobo machinery.
  • As Team Leader, assisted with despatch and other supervisory duties as needed.
  • Retention of existing customers by pitching them every option available with us
  • Ensuring on the reports being shared within the TAT (i.e. the daily activity report ,NC stocks, )

team leader

  • Thoroughly scan every piece of Merchandise
  • Arrange for disposal of surplus materials for inventory control
  • Ensuring all calls related to customer services is resolved within TAT in the system
  • Policy & Process training conducted and implementation.

team leader

  • Quartet Lab (personal studio) Research and Development of High-Fidelity Electrostatic Headphone and dedicated amplifier. 
  • Responsible for  circuit design and  quality supervision.
  • Awarded the Second Prize and received 22,417 dollars venture capital from Shenzhen Municipal Science and Technology Committee.
  • Use computers for various applications, such as database management and word processing.

team leader

  • Lead lateral and campus hiring efforts for Retail Cards Business. 
  • Analyze employment-related data and prepare required reports to handle strategic initiatives and projects in the talent acquisition functions. 
  • Inculcated the organization’s core values, operating principles, and philosophies in hiring. 
  • Ownership of candidate experience – managed hiring resources appropriately to create great candidate experience 
  • Partnered with stakeholders (local as well as global) to ensure the positions are filled within agreed timelines and deliver superior customer experience. 
  • Handled a team consisting of 3 members.

team leader

  • Working on-site in client location in capacity of a team leader ensuring to meet KPI’s on a daily basis.
  • Responsible to handle a team of 25 FTE’s
  • Oversee day-to-day operation of the team
  • Shrinkage forecasting and attendance maintenance
  • Attrition management via feedback and Employee engagement activities

team leader

  • Supervisions of junior staff 
  • Training of junior staff 
  • Cleaning practices 
  • Money handling practices 

team leader/area manager(network operations & sales)-midlands region

  • Technical Operations & management of people in the region.
  • Planning, organizing, leading and controlling the technical and Sales function in my cluster.
  • Indirect channel management.
  • Managing Airtime and device sales.
  • Provide input into company strategy.

team leader

  • Implemented new working processes which delivered continued improvements.
  • Responsible for collecting delinquent customers and maintenance of delinquent accounts. Tracking the same with bank representatives
  • Work proactively with individual collectors on assessing current collection status and aid the collector with timely resolutions.
  • Make sure to increase the collection amount and volume by regular feedback and beat the target.
  • Responsible to achieve the required figures and percentages on monthly basis.
  • Providing help to central customer service team for the queries and complaints as and when required.
  • Ensuring all the queries and complaints are resolved within TAT.

team leader

  • Supervise and assist all employees to ensure excellent overall performance.
  • Responsible for creating remarkable guest experiences by ensuring quality and food safety. 
  • Completed and posed the daily eRQA and coaches results per Chick-Fil-A standards. 
  • Food Safety Evaluation: Completed and posted the daily Food Safety Evaluation and coaches results per Chick-Fil-A standards. 

team leader

  • Supervised team members, offering constructive feedback on work performance.
  • Kept team in compliance will all applicable company and goal.
  • Identified operational and performance issues and worked with the managers to resolve concerns.
  • Worked with managers to implement the company’s policies and goals. 
  • Complete various reports and analyzed each report to decide where improvements could be made.

team leader / electrical pro

  • Prepared drinks and ice cream products 
  • Rewards & Recognition for the Team.
  • Stock take, order, review invoices and receive or reject goods by evaluating quality.
  • Review mystery shop details and provide weekly reports to ensure best possible service.