team leader

  •  Generate and Maintain Credit Note records 
  •  Monitor team member’s participation to ensure the training they are being provided is being put into use, and also see if any additional training is needed. 
  •  Support the team to achieve the target monthly and quarterly basis. 
  • Provides quality customer service, including interacting with customers, answering customer inquiries, and effectively handling customer complaints 

team leader

  • Playing  role as a Team Lead. 
  • While work on a project achieved two time golden opportunities  for work on client(Honeywell PVT LTD) location in Bangalore. 
  • Started as a trainee in this company growing very fast in this company and working as a team lead within 2 years 9 months experience.
  •  Supports team manager and performs management duties when manager is absent or out of office  

team leader, commercial real estate sales comparable advance research

  • Used multiple streams of data to find the information needed using the internet, surveys, legal documents, and press release.
  • Investigating market activity
  • Analyzing published data and statistics
  • Assessing future trends 

team leader

  • Designing of research protocols, Training of field staff, monitoring of fieldwork, analysis and report writing 
  •  FGDs, 
  • Participants Observation 
  • Survey 

team leader

  • Working with the dealer to maintain and improve quality standard and provide necessary guidance.
  • Identifying credit line requirement and assisting in preparing credit proposals for dealer and fleet customer.
  • Assist dealer principal in recruitment,selection of vehicle sales person.
  • Comparing actual sales with objectives and report performance to Area/Regional Manager. 

team leader, crew member

  • Cut, trim, bone, tie, and grind meats, such as beef and lamb
  • Supervise others 
  • Wrap, weigh and label cuts of meat. to prepare meat in cooking form.
  • oversee daily operations and lead my team to impressive levels of efficiency 

team leader

  •  Manage and coach team to adhere to processes & standards and to deliver key performance indicators 
  •  Review client documents and report any errors, missing information and correct any incompatibilities if possible 
  •  Deliver training and coaching on use of different systems and tools as well as process workflows 
  •  Disseminate information to members like updates on policies and workflow improvements 
  •  Monitor the team’s performance and attendance 
  •  Provide a positive and encouraging work atmosphere  

team leader/cleaner/safety rep

  • Team laeder duties to work alongside the supervisor and look after the teams daily and prestarts
  • Follow health and safety procedures on RIO TINTO Cape Lambert Mine .
  • Clean restrooms,cribs,offices,locker rooms ,stairways ,meeting rooms and other work areas so high standards are met.
  • Request repairs.
  • Disinfect equipment and supplies.
  • work as a team.

team leader

  • Ensure all linen are washed and store properly
  • Organize shift and lead the team 
  • Report all discrepancies in operation and equipment to supervisor manager, or engineering.  
  • Participate in training and ensure all laundry areas and equipment is clean at all time.
  • process guess laundry and deliver guest laundry in timely manner 

team leader

  • Started the career with Teleperformance into Indiatimes process. 
  • The core responsibility to handle customer concerns and queries related to online shopping (product and services) over call, email or chat. 
  • Got promoted as Subject Matter Expert in three months and started handling Escalation Desk wherein need to cater the escalations of the customers over social platforms like Facebook, Twitter, Mouthshut, Consumer Forums etc. 
  • Promoted as a Team Leader later on and starting handling a team of around 20 people. 
  • Coordinating with internal departments to ensure that the customer concerns and complaints are getting resolved.
  • Posting replies over the comments of customers over FB and Twitter.
  • Managing a tracker for the activities done over all the social platforms. 

team leader, entrance operations

  •  Supervised all Entrance Operation Attendants 
  • Responsible for managing the schedule for a staff of 15-30 people, including lunches/days off 
  • Trained employees to meet company standards and expectations 
  • Coordinated with all departments that facilitate in the day to day entry operation of the park (i.e., ensured with the Park Manager we can begin letting guests into the park in the morning) 
  • Maintain positive and uplifting attitude at all time, provide courteous crowd control 
  • Responsible for upholding Standard Operating Procedures 
  • Assist guests with accurate information and directions to ensure guest satisfaction 

team leader

  •  Detailed reports and satisfaction ratings of SFR France customer service
  • Animations and challenges to increase productivity and maximize quality
  • Management of advanced issues with a calm and professional approach
  • Daily team coaching for more efficiency

team leader

  • Building up a team with great communication skill. 
  • Handling the criteria given to the team.
  • Bringing out the bright mind to increase in productivity within the team. 
  • Work well with other employees to achieve team goals for the company and the clients

team leader/trainer

  • Complete routine and adhoc tasks defined by the client accurately and within the set turnaround targets
  • Troubleshoot blockers and challenges in completing routine and adhoc tasks
  • Document processes and procedures according to the company documentation guidelines
  • Log tasks and track productive time accurately into the appropriate databases
  • Respond immediately to client communication with correct information
  • Utilise work schedule in productive tasks
  • Complete tasks within set targets and turnaround

team leader

  • Worked for inbound as well as outbound process of Hutch
  • Handling three processes which are First Bill, Return Mail Bill and My First Plan.
  • Conducting soft skills as well as product training to the employees.
  • Also taking care of the training before getting on the floor (On the Job Training)
  • Managed a team of 48 members including all the three process
  • Call rating and feedback regards to call should be given to the agent on a weekly basis.
  • Also been awarded for best team leader for the October 2006.

team leader

  • Handled all customer relations issues in a thankful manner and in accordance with company policies.
  • Participating in case review meetings for the welfare of each resident.
  • Guiding Youth workers in implementing care plans as well as providing guidance in emergency and difficult situations arising from difficult behaviours.
  • Preparing MIS for team for AHT and lead targets.

team leader

  • Greet guests enthusiastically and answer any questions they may have
  • Listen and adapt to the specific needs of the guests
  • Solve problems as they come up to ensure that guests leave happier than they arrived
  • Lead team members and assign tasks as needed
  • Settle cash register drawers, count the safe, and finalize sales for the business day

team leader

  • Use computers for various applications, such as database management or word processing., mailing, and database systems using a computer.
  • Leaving care for residents aging out of service including referrals to appropriate supported services, development and implementing of leaving care plan.
  • Casework: Record keeping and updating all care plans for each resident.
  • All areas of casework management, including liaising with external agencies, stakeholders and resident’s family in a professional manner.

team leader

  • Handling a team of 15 to 20 agents as a Team Leader.
  • Daily activities included making sure the team meets targets on AHT and sales leads. Training team members on various process changes. 
  • Having a 1 on 1 discussion on performance with team members on their performances across metrics like AHT, CQ, Adherence, Sales performance. Grooming the team members to make sure they meet their targets.
  • Prior being promoted was handling inbound calls from customers and servicing their queries on credit card accounts.
  • Cross selling various bank products like credit cards, loans and insurance.
  • Achieving individual targets on AHT, Adherence, CQ and lead targets.
  • Also training new team members on various process changes and helping them achieve their targets.

team leader

  • Team lead and achieved the goal KRA
  • Fault finding with troubleshooting in Receiver Set-up boxes
  • Repair of Set-up boxes/ BGA network (SMPS)
  • Check quality control and final testing in Set-up boxes 
  • Coordinating to all engineers to get sincere results(Productivity and analyzing of services)

team leader

  • Deliver merchandise and collect payment..
  • Youth Work: Carry out domestic duties and oversee resident’s daily chores as required in a home setting.
  • The everyday running of a complex of six units with residents residing in a semi-independent model of care then streamlining the complex to a residential care model Act as advocate for the child or young person to ensure their needs are met.
  • Report and document writing and recording, Record keeping, Liaise with stake holders and external agencies, keeping in constant professional contact with agencies such as FaCS and Juvenile Justice working with each resident.

team leader

  • Management and supervision of youth workers (a team of 7 youth workers), Keeping client’s files up to date with relevant information, Training new recruits, Organising and holding meetings, minute writing, delegation of tasks to youth workers while providing direction and guidance for professional results.
  • Staff support, maintaining WH&S standards in the residential setting, devising and implementing activity planners for residents.
  • Implementing Behavioural Intervention Plans health, cultural, education plans designed for each resident.
  • Caring for youth at high risk with challenging behaviours (12 to 18 years) in a residential out of home care environment.
  • Assist residents to develop appropriate living skills, with a view to developing long term independent living skills.
  • Management of SILP program including staff supervision
  • Case Management of clients – 6 unit block with up to three clients residing in one unit.

team leader

  • Driving rewards & recognition initiatives within the team
  • Mentoring and upskilling new hires 
  • Ensuring the campaign remains compliant on internal & external audit requirements and regulations 
  • Real Time performance management 

team leader / client care worker

  • Support clients, register, check-in, monitor, assess behavior and overall well-being
  • Perform day-to-day administrative duties including maintaining database, client intakes
  • Assisting other staff with completing paper work left unfinished
  • Prioritize in a busy working environment 

team leader

  • Working in a lead role supporting the Maintenance Supervisor running the day to day maintenance and production tasks associated with Commercial/navy vessels and workshop fabrication   
  • Integral part Emergency Response Team
  • Ensuring safe working procedures are carried out in accordance to our permit to work system
  • Conduct on the job training on equipment and work practices to new and current employees
  • Ensuring quality of work standards/ procedures are met and adhered to

team leader

  • Getting a tasks done in a time critical mannered
  • Mentoring and training subordinates 
  • Relaying and translating orders
  • Controlling 4-6 Marines, their positions and actions at any given time
  • Delegating tasks to subordinates 
  • Supervising tasks
  • Being responsible for up to $6,455,230 of equipment and troops at any given time

team leader

  • Reconciling the Wire and Payments file that are uploaded into the system.
  • Preparing Recollectors, i.e., journal entries that are used to clear huge exceptions / open items in the accounts.
  • Additionally, the team performed the Asset Sale activity, where our client would settle external parties, for the accounts owned by them, where the customer has incorrectly / unknowingly remitted to the bank. 
  • Daily reports for each responsibilities.

team leader

  • Motivates team members through effective coaching approach 
  • Develop a strategy the team will use to reach its goal
  • Provide any training that team members need
  • Communicate clear instructions to team members
  • Listen to team members’ feedback
  • Generates reports to update the company and team members 

team leader

  • Leading a team which takes care of processes like operations, sales monitoring, logistics, customer acquisition, warehouse and inventory control in the company.
  • Optimizes internal team processes, and shifts necessary business models to achieve prosperity with effective communication.
  • Shipment cost optimization by signing up with carriers which ensure delivery of goods at warehouses in minimum transit days with least price.
  • Help increase sales by coordinating with team which promote products through advertisements on social media, search engine, Email marketing, direct marketing etc.
  • Effective communication with supplier/manufacturer regarding stock availability, price negotiation and returns.
  • Regular follow-ups with supplier, marketplace and carriers regarding claims for missing or damaged goods.
  • Maintenance of team work efficiency by analyzing individual performance and guidance to low performing individuals.  

team leader

  • Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
  • Assists management with hiring processes and new team member training
  • Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
  • Develops strategies to promote team member adherence to company regulations and performance goals
  • Conducts team meetings to update members on best practices and continuing expectations
  • Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
  • Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints