team leader Archives

Inform workers of management conditions of work, rules and regulations guiding the establishment to ensure that they adhere to company policies, and take disciplinary measures against workers who are found wanting.
Make available all work related records such as attendance and efficiency score to management for the purpose of payment and other rewards.
Give workers detailed feedback on their level of performance most especially when they are not performing up to company expectations, in order for them to sit up and do better
Constantly inspect all work equipment to identify shortages and damages, and relate findings to management for quick resolution to enable smooth flow of operations.
Place order for new equipment as directed by management, and inspect them upon delivery to ensure that they are of good quality and in the right quantity.
Work as the middleman between management and workers to facilitate good communication and airing of complaints from both parties, and see to it that all issues are sorted out.
Check all outgoing stocks to ensure that they are in good condition and make sure that all documents are accurately signed for proper documentation.

Successfully developed my own sales strategy in order to manage time wisely and assist customers in a higher professional courteous manner
Maintained strong and extensive knowledge of all vehicle features, makes, and models and inventory in order to consistently provide the best customer service
Collected and analyzed customer and market data.
Inspected and ensured the quality of showroom display models and goods.
Maintained and enhanced current customer relationships.
Maintained relationships with prior customers to expand the customer base.
Directed and coordinated various events for the promotion of the products.

Used Unix scripts to perform sanity checks like data files availability, check header/trailer records, row counts, logging in processing status to status tables.
Worked with System owners to resolve source data issues and refine transformation rules.
Involved in design and development of Informatica mappings and workflows for data centric applications which is needed to augment and strengthen our capabilities in this space.
Extensively involved in creating Oracle PL/SQL Stored Procedures, Functions, Packages, Triggers, Cursors, and Indexes with Query optimizations as part of ETL Development process.
Strong knowledge of Dimensional Modelling, Star and Snowflake schema. Designed Fact and Dimension Tables as per the reporting requirements and ease of future enhancements.
Experienced in writing, testing and implementation of the PL/SQL triggers, stored procedures, functions and packages.
Extensively worked on developing and debugging Informatica mappings, mapplets, sessions and workflows.

Created tasks estimates for development of approved features, scheduled deployment.
Lead team of 5 in development, testing, debugging, and maintenance of dynamic and secure websites and web-based applications, including widgets, templates, and extensions.
Automated tasks to improve human resource utilization.
Oversaw third-party content integration and migration project involving architecture, design, implementation, and testing of integrated web applications on aggressive timeline. Successful project was completed on time and under budget.
Worked with technical, design, business, and editorial staff members to create applications and content.
Researched current industry trends, and assist with development and promotion of coding best practices within team and industry.

Overall in-charge in the day to day operation and documentation.
Notify consignees or customers of freight and arrange for delivery.
Determine method of shipment and prepare bills of lading and other shipping documents.
End to End delivery of IT products and services in Risk Analysis/Reporting, Payment Settlement and Multi currency for a leading US based credit card company

Symfony Developer
Team Leader of PHP department
Golang Developer (using frameworks : Beego, Revel)
Support for java team

Recruit staff members and training programs.
Checking PIL & Credit Card applications
Listing of new companies
companies visit in order to open market for Team members

Consulted with managers and other personnel to resolve problems in areas such as equipment performance, output quality, and work schedules.
Designed, implemented and evaluated staff training and development programs, customer service initiatives, and performance measurement criteria.
Drove own vehicle
Need exceptional discipline and time management skills

Installed and configured IAS server for Wireless Authentication (RADIUS)Installed Linux and Configuring + Administration on Apache, Squid, Samba, NFS, NIS, IPtables, SSH,FTP, Telnet, LAN, Subversion (CVS), NAT, Dotproject.
Drove to a different town every week.
Used call center with customers
Filled out paper work with customers having to receive personal information such as social security numbers, credit check, email, etc.

Installed and configured ISILON IQ 6000 Cluster nodes.
Installed and configured Microsoft Windows Small Business Server 2003 for Remote Management.
Taking Incremental backups daily and full backups on weekends using the Backup express tool, and huge backups using HP Tandberg Tape drive.
Installed and configured Cannon Irc2880 network printer.

Train the newcomers in the job
Collect information and make judgments through observation and review of documents.
Installed and configured Trend Micro Corporate antivirus server and deployed client to the workstations.
Remote silent software deployment using EMCO software.

Troubleshooting, Vendor Coordination for system related issues, Autocad Installation.
Understanding the problems of the users. Interacting with the client for understanding the problems & requirements. Give instant solution to users. Complaint locks for systems on portals.
Maintaining & updating the System Database, Hardware, Inventory, Anivirus Updation, Daily call report, Monthly call report.
Provide Laptop, Desktop, Accessories, Installation of OS , Installation of Softwares, Printer Installation, Video Conferencing.
DL(Distribution List) Management.

Started as a entry level sales representative earning 19 sales first month as well as earning the “Rookie of the Month” award.
Third month and until last was a team leader, conducted office interviews with new hires, and built my own team of sales representatives.
Went through two week training program.
In office sales training 4 days a week for 2-3 hours. After training 5-6 hours in the field 5-6 days a week
Commission based
Trained new sales representatives (on and off the field)
Participated in manger meetings

Configuring and Implementation of Winroute Firewall + Proxy Firewall on windows 2k Server.
Symantec corporate antivirus and deploying clients with automatic schedule updates.
Terminal services for deploying remote users log in to windows server.
Installed and configured Veritas Netbackup server and client to manage Dell ML6000 Tape Library.

Responsible for maintaining & Troubleshooting the LAN with 250 nodes with various Platforms and Supporting the network in lowest downtime.
Installation, Configuration, and Administration on Windows 2000 / 2003 server in the Domain environment.
The configuration of Master role domain server with other subdomains on the network.
Raid Management.
Hardware Related Problems (Licenses, Computer Peripherals) Documentation on systems and Upgradation of (software, Licenses, Peripherals) Troubleshooting Hardware and software Related Problems.
Installation and troubleshooting clients with various platforms such as Windows XP, 2000 Professional, Fedora Core, Redhat, Maya 7.0, 3D Max 7.0, Combustion, Aftereffects, Adobe Softwares with all Plugins.
Maintaining and administration of mail server using IMAIL and Merak server on windows 2K server.

Providing great customer service
Handling cash, checks, credit and debit cards
Have been awarded for “master cashier”
Handling new technology

Idealist in Search Engine Optimization
Communicating clients to discuss the project requirements & workflow
Creating Online Presence.
Establishing their Businesses through Social media, Online Directory Listings and Search Engines.
Graphic Designing for customer’s online business.

Form 60
I Leverage – Gold Loan
Pragati Project
Crop Insurance
EDC Project

Serve on policymaking committees, assist in community development, and assist client groups by lobbying for solutions to problems.Working as team leader for a self-run group of six young boyx by creating and planning own hour auf fun and learning per week
Working actively in open youth work by organising, creating and carrying out events for childern (partly in leading position)
Calibrate or adjust equipment to ensure quality production, using tools such as calipers, height gauges, or ring gauges.
Assist team members in cleaning production equipment or work areas.

Assist in training new employees.
Direct staffing and give input on performances.
Stock customer service stations.
Serve food, beverages, and desserts to customers..
Serve orders to customers.

Develop design criteria for systems, production costs, quality standards, and completion dates.
Allotment of work to team members.
Maintain daily work sheet on excel.
Leave management.

Review legal documents and submit claim forms on behalf of customers.
Negotiate with customers and solicitors to reduce delinquent
Closely follow up with solicitors to resolve delinquent accounts
Monitor daily debt worked by the team.

Allocate set of customer accounts needs to work on weekly & Monthly basis, depending upon the portfolio.
Client SLA targets to be met, with respect to cash collection from the given accounts.
Maintain a MIS of daily activities to track the status of accounts and report the work on a daily basis
Respond to customer queries promptly which is received through an inbound call or e-mail or fax.(Escalations )
Maintain reports of status of accounts called including those on dispute, PTP’s (Promise to Pays) and payments received to keep track of the accounts.
Identify disputes on invoices and had the business resolve them at the earliest thereby controlling the delay in collecting the payments.
Deal with customer who are in liquidation and administration

Team Management and control.
Planning and arranging training to the new team members.
Forecasting business for the month,quarterly,half yearly,and yearly basis
Conducting a meeting based on requirement.
Establishing work plans and delegating assignments to team members.
Make sure quality customer service, including interacting with customers, answering customer inquiries,
and effectively handling customer complaints.

Receive daily task log, prepare for the day and complete the log in a manner that was suitable for the client as well as beneficial to the company.
101% customer satisfaction while cleaning the clients home.
Responsible for myself as well as my team while in the clients home and on the road traveling to homes.
Responsible to speaking with clients and assuring them the comfort of knowing their home, pets and personal belongings were safe while myself and team where there.
Any and all complaints as well as compliments were placed and handled through myself as the team lead it was my responsibility to address them.
Responsible for the upkeep of the company vehicle such as but not limited to cleaning and scheduling repairs.

Manage small team of 2-3 employees
Ensure shift is run smoothly
Resolve any issues regarding missing inventory
Cigarette and Lottery sales
Deli work

Developed an app on better and faster emergency care during accidents’ vehicle impacts.
Conferred with engineering staff and consulted specifications to evaluate interface between hardware and software and operational and performance requirements of overall system.
Assembled and modified existing pieces of equipment to meet special needs.
Handled 4 teams of 10 people each with relevance to performance, identifying skill gaps and creating action plans for performance management.

Functional Specification Review and Estimation of various enhancements in SAP FI (GA , AP , AR) and CO (PA,PCA and Report Painters) area.
Creation and reviewing training documents and process updates to enhance product knowledge within the team.
Organisation and managing all training needs for new hires during initiation to operations.
Re-verification process of developments to ensure the quality.
Work with the client and onshore team in coming up and meeting the SLAs /KPIs of deliverable.
Escalation handling and coordination with Onshore team.
Monitor and update the risk and issue tracker to onshore deployment team.

Providing attentive customer service and facilitating account transactions for customers
Developing and delivering professional training to employees
Maintaining cash drawer balance and keeping accurate records of transactions.
Managing the online ordering and delivery system which increased sales by 30%

Provides first level of resolution for process issues faced by the team.
Ensure adherence of defined KPI’s as agreed upon Service Level Agreement.
Manage relationships and collaborate with respective Functional and Discipline Leads in identifying opportunities for process improvement.
Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance

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team leader, web developer

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team leader , client relationship , project trainer , project manager

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team leader / offshore tower lead

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