team leader

  • Supervising floor and running shifts.
  • Directing crew into positions.
  • Assigning tasks.
  • Sending breaks.
  • Dealing with customer complaints, coming up with a quick and efficient solution as well as defusing the situation.
  • Ensuring that quality food and service standards are being met.
  • Achieving drive thru times and goals.

team leader

  • Installation and Commissioning of New crank case machining line. Role involved in Machine selection, Pre-dispatch inspection of machines till  Productionisation  of the line.
  • Conduction Process Capability Studies Cp-Cpk.
  • Train and guide the newly appointed associates on Machining lines.
  • Implement TPS, KAIZEN, 5’s, KANBAN, TPM on all manufacturing locations.

team leader

  • Lead, mentor a team of analysts in providing accurate and reliable financial data to external clients.
  • Manages the performance review process, talent development and talent management processes of the team. 
  • Identifies individual strengths to appropriately delegate, work among team. 
  • Conduct weekly team meetings to discuss updates, statistics, and other information.
  • Manage the performance appraisal.
  • Day-to-day people management including clarifying queries of the analysts and ensuring that collection procedures are followed.

team leader

  •      Reviewing pending Service Job every day, allocate & follow up  with service engineer till closure
  •  Tech Support for delay repair cases 
  •  Customer visits along with engineer to analysis and to build a brand image the market 
  •  l  Assist with new employee training including store policies, services, financing options and register   operations. 
  •  Handling Customer problem resolution and Customer referrals 
  •  Keep awareness of the stores on hand materials and quality report to the Operational Department Managers to prepare for the upcoming big events smooth and success day to day operation 
  •  To ensure that all service calls are attended and completed successfully within 24 hrs. locally and within 48 hrs. at upcountry 

team leader

  • Worked as Team leader for Apple IOS process.
  • Was responsible for KPI’s like CSAT, AHT, Blank Email, Attrition&Absenteeism.
  • Was awarded as Best TL for  May’17.
  • Was also awarded as people’s manager award for having “0% Attrition” in a Quarter.

senior team leader

  • Making sure employees meet performance expectations and ensure that our department operates smoothly and efficiently.
  • Planning and guiding to subordinate employees to make sure that we are on the same page.
  • Ensuring that the work environment is safe, secure and healthy.
  • Approving work hours to complete expected quantity asked by the client.
  • Promote a company culture that encourages top performance and high morale.
  • Ensure great customer service at all levels.

team leader

  • Case management of 25 Resident ( general nursing care, complex care, documentation, monthly reviews of care, assessments and care plans, medication administration orally/via injection/IV, palliative care, wound management).
  • Monitor, record and report symptoms or changes in patients’ conditions.
  • Participation in the ACFI process.
  • Leadership skills- work with and provide direction and assistance to fellow team members, to ensure tasks are completed throughout each shift. 
  • Consult and coordinate with healthcare professionals to assess, plan, implement and evaluate patient care plans.

team leader

  • Monitor crew activities to ensure food quality (i.e washing hands, using gloves)
  • Coordinate assignments of crew break times and station up-keep to ensure economical use of food and timely preparation.
  • Establish standards for personnel performance and customer service. regulations are obeyed by completing Station Observation Checklists on crew members each shift. 
  •  SUPERVISOR: BLAS CRECERES

team leader

  •  Provide support to staff in improving productivity. 
  • Achieve department targets as on date and work as reqired in FIFO basis.
  •  Follow to Packing guidelines on Information Protection Audit. 
  • Confer with other supervisors to coordinate operations and activities within or between departments. 

team leader

  •  With the Department manager, lead a team of 15-20 sales associates to drive sales
  • Maintained consistent focus on customer experience and satisfaction by coaching and motivating department team members
  • Lead a Simplification team to provide tools and training for every department effectively lower costs 
  • Assisted store management in analyzing business trends, developing department and team goals 
  • Analyzed business trends to effectively order inventory to reduce costs
  • Maintained 5th lowest shrink in company while remaining in top 18 in sales in the company Assisted in hiring and training of new full and part-time employees 
  • Managed and allocated payroll hours and scheduling

team leader/station supervisor

  •  Handled crisis calls of other colleagues to soothe arrogant customers and clarify customer queries.
  • Analyzing receivables entry in oracle. Billing client and handling collections based on time line.
  • Entering client’s records in Oracle (Accounts Payable) & handling different queries in Oracle. Making final payments by calculations through oracle.
  • Providing Different Reports (MIS & Processing) to the Client.

team leader

  • Providing training to new joiners on the latest introduced SAP Applications and Oracle financial Version (Oracle 11i). Conducted various process training sessions and preparing training slides and manuals.                                              
  • Handled the team of 11 Relocation Analysts. Helped them in trouble shooting/analyzing. Maintaining their daily productivity and accuracy record.
  • Handled weekly client operation calls and giving them presentations during quarterly reviews.
  •  Analyzing & Auditing of the claimed expenses and vendor invoices in different foreign currencies.
  • Calculation of disbursable amount based on current exchange rates & deductions as per client policy & specification.
  • Disbursement of actual reimbursable amount, and making of payment/denial memos.
  • Preparing manual foreign wires/Drafts/checks and analyzing various banking information’s, leading to successful client payments into various banks across the globe.

team leader

  • Work with and lead a team to collectively make and deliver food orders to customers properly.      
  • Interact with a large number of individuals to positively transact orders while maintaining great customer service.  
  • Worked on various Outbound sales calls for International outbound campaigns (U.S.A) promoting wireless services, entertainment cards, Timeshare Marketing (Holiday Packages) and Domain Names.
  •  Involved in promoting Kathy Sisk Call center training by counseling the aspiring candidates.

team leader

  • Resolve customer complaints or answer customers’ questions regarding products, policies and services.
  • Define clearly state expectations and objectives with the team members. Ensure that all members understand the missions ahead
  • Develop an incentive program to increase results.
  • Evaluate results and provide feedback in a timely fashion.

team leader

  • Giving answers to client questions queries related to dataset. For this need to do research and find the logical answer. We try to give most accurate and comprehensive data to our client through this.
  • Based on client need we pull the data, violators from our database. For this we use SQL and get the particular data for client.
  • As a part of quality control have worked on data verification backfill project, wherein one need to fix the errors found for all prior data. This makes our product consistent and accurate.
  • Provides support in designing the goal for department and individuals. At the same time involved in making the evaluation process for the whole team. Created dynamic excel file for pulling all the required details of this.
  • Managing the team wherein checking the performance of individuals is essential.
  • Managing the daily workflow of the department for the smooth functioning of the department.

team leader

  • Motivating a team of 15-20 advisors and helping them to perform and assisting them.
  • Taking escalations and following up with these escalations to                ensure that the problem is resolved.
  • Call Monitoring and giving feedback to advisors.
  • Conducting floor briefing so that that the advisors are aware of Process updates. floor supervision to maintain Service levels.

team leader

  • Handling a team of advisors who did ad reviews for third party client.
  • Quality audit of advisors to ensure process is followed as per third party procedures.
  • Provide the team with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Discuss job performance problems with team members to identify causes and issues and to work on resolving problems.

team leader

  • Supervise the team to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Setting clear team goals
  • Delegating tasks and set deadlines for the team
  • Supervise, manage and motivate team members on daily basis
  • Oversee day to day operation
  • Discover training needs and provide coaching 
  • Recognise high performance and reward accomplishments

team leader

  • Manage and lead classroom settings for children and young adults looking to improve English Language and technological skills
  • Approve, reject, or coordinate the approval or rejection of lines of credit card or personal loans.
  • Managing Team sales.
  • Training Team members on the new products.

team leader

  • Major responsibility is to oversee and operate different workstations.
  • Be a role model and impart an attitude that can help motivate and empower other employees. 
  • Must also demonstrate a strong understanding and consciousness when it comes to food quality and safety.  
  • Delegate the task of implementing the cleanliness at the restaurant and must lead all Team Members to follow suit and perform their delegated tasks in line with the company’s standard operating procedures. 

team leader( telemarketing)

  • Create good relationship with team members and motivate them to put in their best to work in order to achieve maximum results. 
  • Asking questions to understand customer requirements and close sales.
  • Entails monitoring call time, call quality, and revenue targets, among other things. 
  •  Inform customers about all products in the company, their uses and benefits.

senior team leader

  • Develop a strategy the team will use to reach its goal 
  • Provide any training that team members need 
  • Communicate clear instructions to team members 
  • Listen to team members’ feedback 
  • Monitor team members’ participation to ensure the training they are being provided is being put into use, and also to see if any additional training is needed 

team leader

  • Plan and direct staffing, training, and performance evaluations to develop and control sales as per company Vision,Mission and Objectives.
  • Determine market -to-market schemes schedules and discount rates.
  • Prepare and distribute budgets among team members and get approval on budget expenditures from Top management .
  • Visit dealers to stimulate interest in establishment or expansion of existing business.
  • Confer or consult with department heads to plan ATL activities on shop floor for larger customer awareness.
  • Represent company at trade association meetings to promote products and services.

team leader

  • Lead fellow team members and give directions
  • helping out the managers with various tasks
  • making multiple items on the food menu
  • cleaning up multiple cooking stations 
  • taking the temperature of certain products, ensuring that they are safe to serve to customers

team leader

  • Having a high level of product knowledge of all the latest stock that Myer has to offer
  • Being familiar with various products and sale promotions in order to communicate particular features to customers that would appeal to them most
  • Operating and undertaking cash and eftpos sales
  • Dealing with customer complaints
  • Ensuring high standard of service in all dealings with customers
  • Working cohesviley in a team environment
  • Merchandising the latest stock in a visually pleasing manner

team leader

  • Currently worked in TCF Paint repair team for support the production.
  • Direct and coordinate the activities of employees engaged in the production
  • Plan and establish work schedules to meet production goals.
  • Plan and develop new  production processes..

team leader

  • Trained team members in daily operations.
  • In charge of 4-12 team members in a shift.
  • Worked with the on duty Manager in store operations.
  • Served customers quickly and effectively.
  • Counted till at beginning and ending of shift.
  • Prepared food items for sale.
  • Maintained store cleanliness.

team leader/ bartender

  • Resolve customer complaints or answer customers’ questions regarding LMS (Learning Managemnet Syatem).
  • Managed 24/5 coverage for TRPS query volume. Coordinated the daily operations with smooth transition at shift changes.
  • Created and updated client cases using CRM software, Salesforce & AskTRPS (DSS Portal).
  • Working with the sales and marketing team to drive sales forward with prospect clients’ request.

team leader

  • Leading by example, continuously and consistently motivate and manage a service team of 15+ reps. 
  • Provide leadership for employee relations through effective communication, coaching, training, and development.
  • Maximising the performance of existing staff by providing regular performance feedback through regular team meetings & handling annual performance appraisals.
  • Received and resolved escalation level queries from representatives and clients.
  • Managed over 100 Accounts to ensure a smooth running operation for the clients.
  • Challenge working methods and practices and provide creative solutions and clarity for customers.
  • Maintained a level of superior customer service while motivating the team to achieve high standards and KPI on daily targets.

team leader/driver/mechanic

  • Network within communities to help people get government funding.
  • Deliver food boxes to those in need
  • Maintain vehicles of a fleet of 50
  • Plan and execute events for 2,000 plus people
  • hang tv,s and audio thru wireless hdmi recievers in warehouses and offices.
  • help senior citizens with getting to and from the doctors office and other destinations
  • manage a crew of 100 high school kids to achieve the goal of cutting 1000 lawns a week.