team leader

  • Training staff as per the SOP manual. 
  • Developing samples for different requirements with vendors.
  • Making duty roster and allocation of duties for the event.
  • Guest satisfaction checks, relations & maintaining guest history. 
  • Maintaining team atmosphere.
  • Guest billing/ micros operations. 
  • Handling events, Guests and back area.

team leader, operations

  • Introduced E- grabber tool which led to increase in Revenue per FTE by 38% & reduction in TAT & cost  
  • Managed several projects and ensured timely completion within budget and scope
  • Analysed volume trend, revenue forecasting & planning manpower accordingly 
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.r service. 

team leader

  • Operate vehicles Including zero turn mowers, Tractors and watering trucks.
  • Brush cutters, hedge trimmers, atom edger etc   
  • Care for established lawns by mulching, aerating, weeding, grubbing, or trimming and edging around flower beds
  • Rose care 
  • Soft Landscaping 

team leader

  • Focusing on Key Store Metrics – Conversion, Footfall, Average Buying Price, Average Selling Price, Profit / Car, Walk-Ins, etc
  • Tracking Conversions, Inspections & Leads with the help of Day Planner and Conversion Planner
  • Team Review, Team Building Activities, Problem Solving
  • Maintaining Daily Sales Tracker and Monthly Business Report which included – Target Accomplishment, Individual Team Performance, 3 Month Forecast and Plan, New Marketing Initiatives, Issues and Concerns, Customer Experience Dashboards, Audit Report
  • Tie-Ups, Affiliations and Partner On-Boarding Activities
  • Pipeline Management and Weekly Target Reviews
  • Helped a Newly Launched Store reach the Top 3 Centers to ensure the best Customer Service and NPS of 90%

team leader

  • Positively assist the shift manager to consistently serve quality food with fast, courteous service in clean, pleasant surroundings
  • Ensure food is being handled and made up to company standards
  • Assist shift manager to ensure we reach a profitable shift
  • Lead by example for crew members
  • Assist in the training of crew members 
  • Ensure all OHS guidelines are diligently abide by

team leader

  • Manage a team of approx. 15 Customer Service Representatives and ensure that all key metrics of performance as per the Client SLA are met and exceeded
  • Institute creative & innovative Rewards & Recognition activities for enhancing team performance and motivation; foster career advancement of the team members within the project or lateral movement
  • Manage team performance and responsible for the overall development of the team
  • Handle escalated customer calls and guide/assist the agents to take calls in premium queue and use of customer service tools

team leader

  • Online PR
  • build ecommerce
  • build corporate websites
  • Monthly and quarterly goal setting, aligned with corporate and divisional goals and advise the team on the best practices and methods to correct issues. 

team leader

  • Advocacy and develop engineered custom-designed solutions for a different type of SKUs at vendor end which will ensure the product will safe in-transit damage.
  • Develop and review design prototypes, perform a test and finalize product design to facilitate mass production and transit safe.
  • Perform market researches to understand market requirements and initiate innovative product development.
  • Working out how much packaging will cost and the implications for the cost of the final product; considering the characteristics of a product, conducting online and transit trial on the product and Follow- up with the stakeholders for the development of the product.
  • Responsibilities of Fully Computerized & ERP Procurement, Setting up the weekly, monthly, quarterly procurement plan. Physical Inspection, Stacking, Maintaining Minimum & Maximum Level of Critical & Fast Moving Items, Maintaining All Procurement Documents.
  • New Vendor Development and Evaluating vendors, Price Negotiation with a vendor, PO releasing, Material Delivery and Payment etc.
  • Solving packaging problems and monitoring quality control tests.

team leader

  • Calls to get students attention for joining in the institute
  • Finding ways to motivate Advisors
  • Conduct staff meetings once per week
  • Updating company’s social media accounts

team leader

  • Manage appointment book and coordinate the patient and providers schedules
  • Assisting team to reach their daily goals and targets
  • Training all front desk team members
  • Assist in project management ( Marketing projects, Quality control cost containment projects)
  • Setting up payment plans with patients (Denticare)
  • Manage the business accounts payable (dental equipment and supplies, dentist’s lab bills etc) Using Xero and Receipt bank
  • Ordering dental supplies and liaising with dental supplies reps

senior team leader

  • Planning and Setting up Marche Restaurant at Vivo City
  • Planning and Controlling of Cashier (MICROS) and Hostess Operations
  • Planning of Staff for Scheduling and Daily Deployment
  • Conducting Training for Welcome Day of New Staff, Supervising and Training of New management Trainees, Detail Training of Staff Members
  • Supervision of Daily Restaurant Operations
  • Organization of Menu Plan Beverage Counter – Product Research, Recipe, Calculations Product Introduction and Staff Training
  • Supplier handling – Ordering, Receiving of Goods, Invoice Accounting and Beverage Inventory    

team leader, crew, admin

  • Running an on-going event activities.
  • Collecting and entry customer’s data who’s participating in the event.
  • Selling promotional products and handing-out free merchandise and brochure.
  • Managing stock supply and performing stock opname to make a daily report.

team leader

  • able to train, coach and develop team to meet sales targets
  • Maintaining Cash data and stock data on daily basis for audit purpose.
  • Ensuring to maintain high level store standards through section management, labelling, flagging etc
  • Co-ordinating with other departments to ensure smooth store functioning.

team leader/shift manager

  • Managing, Mentoring & Leading a team of 10 in section management, cashiering, customer service & backoffice processes.
  • Resolving Customer Complaints for their Satisfaction & Customer Base Building.
  • Acheiving sales targets.
  • Inventory Control, Expiry tracking, Shrink Control & Loss Prevention.
  • Performing various indoor & outdoor marketing Activities & Innovational ideas to attract more footfall to the store.
  • Timely completion of backstore works
  • Implementation of strategies suggested by seniors

team leader

  • Leads and drive the team for continuous improvement towards set goals.
  • Responds timely and accurately to the escalations of the direct reports.
  • Performs audits and analyse data if needed or assigned from time to time.
  • Develops logical problem-solving skills and train the team members.
  • Evaluates trainee performance, expertise, and abilities.

team leader/supervisor

  • Identified stock imperfections, assigned grades and noted production concerns based on monthly inspections.
  • Assessed workloads to meet seasonal fluctuation needs.
  • Guiding a group of employees as they complete a project.
  • Set a clear vision for the organization, motivated employees, guided employees through the work process.
  • Reference: Early Bird Standerton, Human Recources: 017 712 0100 

team leader(sales)

  • Trained new hires in our restaurants routines, health and safety guidelines and policies.
  • Excellent attention to detail
  • Superior communication abilities
  • Team leadership skills

team leader

  • To manage the inbound and outbound operations. 
  • To follow-up with the transportation team in receiving the loads by surface and Air.
  • To manage a Team of 15 operations assistants in branches 
  • To track & monitor and escalate Delivery issues through an ERP system 
  • To manage the timely delivery of the shipments as per company standards.
  • To coordinate with the CS team.
  • To generate different reports to analyze the performance and work on improvement.

team leader

  • In charge of staff shift and schedule, KPI, TARGET SALES
  • Charge of training for 15 members of staff in customer services 
  • Responsible for store manager jobs when store manager is away  
  • responsible for the training and development of all staff members 
  • charge of dealing with customer complaints 
  • trained temporary staff in stock management
  • High standard of Customer Service skills

team leader

  • Issue travel insurance, sometimes having to assist in making claims and assist in applying for pre existing medical coverage 
  • Reporting to the department Supervisor with any employee issues.
  • Create informational emails on new information or change of process.
  • Train, or appoint a trainer if unavailable, any new hires. 

team leader

  • Ability to understand and maintain production levels and quality goals.
  • Ability to establish and maintain effective working relationships in a team environment.
  • Ability to absorb and apply new and changing information.
  • Ability to manage personal stress; the ability to remain calm and controlled in stressful situations.
  • Reporting of daily, weekly and monthly performance results to the department Supervisor.
  • Ability to drive continuous improvement through policy and procedure.
  • Be a point of contact for employees that call in or leave due to illness when the department Supervisor is unavailable.

team leader

  • Turn our team into a profitable, successful business.
  • Managing phone system.
  • Complete rosters
  • Monthly one on ones with team members
  • Setting and achieving store targets, as a team and for individuals
  • Provide outstanding customer service 
  • Train product knowledge to the team by organising fortnightly meetings

team leader/case manager

  • Supervise other social service staff in a residential mental health facility for boys and young men ages 6 to 20.
  • Participate in product and management earning programs 
  • Obtain new customers by forms of marketing and referral programs 
  • Retain existing customer by providing exceptional customer service and by finding and offering value for money deals 

team leader

  • Ensure Agents comply with Ramp procedures and use of correct forms and tools to comply with company regulations and standards.
  • Perform special tasks or assignments as delegated by company management.
  • Determines that Aircraft are properly serviced and provisioned prior to departure and that all forms and records are properly completed and maintained.
  • Maintain & update the trackers on daily basis & share with manager when required.

team leader

  • Resources Management – manpower deployment & mentoring team.
  • Project Management – Project planning for our partners.
  • Driving efforts for streamlining existing processes as well as enhancing operational quality.
  • Managing Attendance, Performance based on resources.

team leader

  • Demonstrating measurable productivity & quality improvement by means of daily, weekly, monthly reports for further analysis for service improvement.
  • Managing team of 18+ techs which includes L1 & L2 to make sure the projects are delivered on time (including operations, scheduling and appraisals)
  • Follow up with engineers for the resolution of customer for service related issues.
  • Shares the weekly & monthly engineer’s productivity report with Manager.

team leader

  • Audit accounts
  • Establish training guidelines
  • All aspects of reimbursement
  • Ensure delivery of committed IT services & monitors the resource scheduling activities.

team leader / project coordinator

  • Time Period: From May 2016 to till date  Job Responsibilities.Point of contact (POC) for all issues related to the business & operation related activities.
  • Conducting Weekly and monthly meeting with internal stakeholders for operations if there are changes or suggestions required.
  • Managing the SLA ticket operation daily basis and responsible for SLA breach issues
  • Monitoring the progress of the project as per the plan & review progress details.
  • Responsible for successful execution of agreed SLA & carry out Root-cause analysis. Check out action plans based on RCA & implement pro-active major.
  • To handle all critical escalations & ensure their speedy resolution.
  • Resource Management (Skill development, Growth, Motivation, etc.).

team leader

  • Measure ingredients required for specific drinks items being prepared.
  • Wash, cut, and prepare fruits 
  • Supervise a group when working 
  • Cashing tills, banking 

team leader

  • Enrolled potential Students 
  • Initiated contact and follow ups with students 
  • Performing all assigned tasks & procedures efficiently and in a timely manner. 
  • Checking mail and reply the same