senior team leader

  • Portfolio management of HNI (High Net- Worth Individuals more than 10 lack portfolio) with an effort to cross sell of financial products to same.
  • Truck Driving
  • Working to deadlines
  • Identify and remove all non-safe hazards

team leader

  • Greet guests, escort them to their seats, and present them with menus and wine lists.Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Responsible for guiding the team to achieve the KPI.  
  • Assist the manager with sales strategy development and implementation.
  • Responsible for preparing and delivering sales report to management and respective clients.

team leader

  • Monitor Team performance and activity
  • Client Visits – build relationships and review branch performance
  • Canvass calls – to seek new business opportunities
  • Negotiate rates and fees, close deals
  • Write weekly figures and reports
  • Monitor and control advertising content and spend
  • Identify opportunities for business development

team leader

  •  Promoted to Team Leader within 1 month.
  •  Lead staff of 6 sales associates.
  •  Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  •  Completed all point of sale opening and closing procedures, including counting the contents of the cash register. 

team leader

  • Monitoring Calling advisers AHT.
  • Making Daily APR report.
  • Tracking advisers attendance and leave record.
  • ensuring customers gets good service and resolution on call.

team leader

  • Manage floor monitors and team
  • Assigns tasks to team 
  • Inspect equipment for safety 
  • Resolves conflicts

team leader

  • Communicate with American client via mail on a daily bases, and relay information to Japanese and foreign workers.
  • Supervise the work of Japanese and foreign customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Implement corporate or departmental policies, procedures, and service standards from American company, and adapting them to Japanese customer service high quality standards.
  • Train or instruct employees in job duties or American company policies.
  • Evaluate employees’ job performance and conformance to regulations and recommend appropriate action.

team leader

  • Direct and coordinate the activities of team engaged in the production and processing of product.
  • Plan and establish work schedules and production sequences to meet production goals. 
  • Inspect materials and products to detect defects or malfunctions.
  • Read and analyze work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs. 
  • Maintain operations data, such as time and production records, and prepare management reports of production results.

team leader

  • Supervise a professional team.
  • Research and address any current or future business issues.
  • Trained intensive and extensive in customer service.
  • Experience as buyer and information specialist.
  • Ability to produce, maintain, and sustain a consistent product.
  • Skillful management of time and duties pertaining to position.
  • Tracking performance and measuring improvement. 

team leader

  • Leading a team across 4 different locations
  • Coaching and Development 
  • Designing learning manuals & tools to assist with training
  • Complying with legislation, regulations, policies and procedures including Equal employment opportunities, Anti discrimination and OH&S
  • Monitoring processes to ensure that they meet audit requirements
  • Working close with branch manager to ensure individual and branch targets are met within an agreed timeframe
  • Working closely with business partners to achieve mutual outcomes

team leader

  • Establish and maintain relationships with individuals in the team and provide assistance with personal and professional problems and challenges they may encounter.
  • Recruit staff members.
  • Evaluate data pertaining to team members performance and implement strategies to lead to improvements. 
  • Implement corrective action plans  within the team to ensure that organisation is meeting contractual requirements.
  • Interpret and explain policies, rules, regulations to staff and ensure that they are followed. 
  • Present information at meetings to promote engagement and commitment to the organisations goals.

team leader

  •  Working as Team Leader in Wipro for the project Telstra since 11/01/2016. 
  • Experience in managing teams performing various functions for Telstra including voice, live chat, complaints, back of house and quality 
  • Key deliverable include maintaining and increasing resolution and NPS scores 
  • Running projects on reduction in complaints and transfers 
  • Completed a project of cycle time reduction in Voice queue 
  • Worked on RPA project delivering FTE benefits of around 24 in total. Worked with Developers, Automation & Onshore team to push the RPA project to closure.
  • Managed a span of more than 40 team members with 5 teams 

team leader

  • Ensures that children comply with sanitary and hygienic standards, monitor their compliance with a neat appearance, the cleanliness of clothes, the established order in bedrooms, other rooms of residential buildings, the dining room and in the camp.
  • Provides strict observance by children of discipline and order in accordance with the established regime.
  • Organizes the mandatory participation of the detachment in all general camp cultural, sports and recreational and labor events.
  • Conducting English lessons
  • Holding various clubs
  • Providing interesting and active leisure for children

team leader

  • Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds
  • Identified stock imperfections, assigned grades and noted production concerns based on expiry date
  • Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movements
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise
  • Met warehouse operational needs through efficient staffing and resourcing of materials and equipment
  • Closely monitored operations and performed regular safety audits to ensure staff adhered to administrative policies and compliance regulations
  • Strengthened inventory processes to balance supply needs with budget and space limitations

team leader

  • Managing the kitchen porters.
  • Making sure the kitchen is a safe and hygienic place to work.
  • Organising the inventory, storage, and distribution of foodstuffs and supplies.
  • Helping to plan menus, apportion ingredients and use food surpluses.
  • Control portion costs by working out the number of portions per food batch.

team leader

  • Spread awareness about Just Dial as being its Ambassador.
  • Handling a team Size of Minimum 10.
  • Has to meet every kind of business / commercial establishment and educate them how Just Dial is beneficial for them.
  •  Create in them awareness and interest as what win-win situation Just Dial can create for their business objective.
  • Work in aparticular area/territory for working- wherein he will have to visit all sorts of business establishments (small to big), meet the customers, make an entry of complete details of their business establishment and pitch about signing up with Just Dial and thus convert those prospects to customers.

team leader

  • First aid officer for the site.
  • Keep records of all employees start and finish times.
  • Approve payroll report for all staff members in a timely manner to ensure payroll is not delayed.
  • Assisted in other contracts when moving from site to site.

senior team leader

  • Domain Server Permissions & Securyties With Client Machines Allotments .
  • Manifesting orders before travelling to customers.
  • Local key user for warehouse management system.
  • Provide safety tips and enforce safety within the workplace.

team leader

  • Backup Activities & Database Maintained From Servers
  • Software & Securyties Installation on Servers .
  • Worked On Firewall Systems
  • DHCP & DNS Network  Structures Implimainting & Annalysis

team leader

  • Examine and inspect stock items for wear or defects, reporting any damage to the customer.
  • Provide assistance or direction to other workers.
  • Provided feedback to the customer on a fortnightly basis via Skype meeting regarding non conforming issues, outstanding returns and adjustments made in the warehouse management system.
  • Held daily pre start meetings and toolboxes for all team members.
  • Assisted with all customer enquiries via email and phone calls.
  • Loading trucks with stillages of tyres.
  • Entering orders into transport management system.

team leader

  • SUN Fire V240,V440.
  • Storage 2500 configuration
  • Sun Blade150
  • HP Proliant 580 Server

team leader

  • Reporting to Mr.Ashok Bhinge (Area Manager)
  • Working as a Team Leader with Handling All Customers In Goa
  • I Handled Team Members Of 10 in My Under.
  • All Type of Supported In Goa.
  • I Handled Customers From 2011 To 2016  is LIC Goa, BOI Goa , NIO Goa , Betts India Pvt Ltd Goa,UIICL Goa, OIICL Goa, NIA Goa , GEC Collage  Ponda , MRF Ponda, SBI Goa, Root Multicleans Pvt Ltd Goa, Patel Roadways Goa, MPT Goa, NCAOR Goa Ultratech Cement Goa, Peerless Ltd Goa, 
  • Hardware & Software Troubleshooting in Servers , Lan Printers, PC, Systems, Laptops,Switches , Routers
  • Maintained Type Servers SUN Enterprise 250

team leader

  • Oversaw team of up to 30 members teaching English to Chines, Taiwanese and Japanese customers.
  • Data entry operator 2013.
  • Quality Anyalist 2014.
  • Quality Lead since 5 year

team leader

  •  Strong ability to exercise judgment and tact in dealing with the public and other employees. 
  •  In-depth ability to clearly explain policies, procedures and regulations. 
  • Resolving customer complaints in a professional manner 
  • Checks and maintains the daily store inventory 

team leader / branch manager

  • Greet customers and provide quality personalized service 
  • Prepares the daily Sales Report to be submitted to the Area Manager and Head Office 
  • Ensures freshness of all the products 
  • Ensures cleanliness and hygiene in the premises 
  • Ensures that the Target sales are met 
  • Creating suitable work schedules for staff members 
  • Appraising staff performance and carrying out the necessary disciplinary measures to address poor performance 

team leader

  • Manage day to day course administration 
  • Leading a team of Program Coordinators and Sr.Program Coordinators who work with participants by email and phone to resolve their queries 
  • Maintaining dashboard for all the courses in the LOB, which includes NPS, completion, at-risk, enrolment count, module feedback rating.
  • Training and mentoring the team to increase efficiency
  • Maintaining team performance.
  • Work on constant process improvements 
  • Work with stakeholders to ensure error-free Programs

team leader

  • As a Team Leader for Marketing and Operations, I – Take care of Digital Marketing of our store and also oversee the activities of shipping and receiving of Electronic goods
  • Challenges include being continuously in touch with customers via SMS, Call and Email Marketing. 
  • Work on SEO of the website pages, promote company’s product and services in the digital space, and track the customers behavior on Google My Business using Google Analytics. 
  • Responsible for developing and monitoring key performance indicators and delivering the performance report to the management on monthly basis. 

team leader

  •  Lead and coach Telesales employee teams and provide performance feedback to Telesales management 
  •  Proven track record in the management of people including performance management.
  •  Work with fellow Management and Coaching Team to attend Client calls related to department and then provide feedback to Specialists.
  •  Implement improvements with individuals who may not be on target by performance managing quickly and efficiently.
  •  Review and monitor performance and sales of team in order to advise them to achieve monthly target.
  •  Handling a team of 20 agents. Monitoring team members’ participation to ensure the training provided to them is being put into use, and also to see if any additional training is needed for the team members. Manage the flow of day-to-day operations. 

team leader

  • Assumed the criteria and responsibility of a team leader by creating more production in the department to grow and exceed all sales, plans, and goals. 
  • Creating, Posting & Optimizing Classified Ads
  • Leading Team
  • Creating Reports

team leader

  • Recruit and solicit clients
  • Assess clients’ needs and goals
  • Recommend strategies
  • Execute strategies
  • Monitor accounts with Services