6bd4c8e8-5216-43ff-a9c3-9901b38ec151

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Current student pursuing Bachelors of Science in Early Childhood Education with 3 years experience in customer service. Committed to working with those around me and ensuring a positive work environment and making customers/clients feel welcomed and comfortable. Skilled at communicating with others, remaining organized, and respectful.

Employment history

Tanning Consultant, Murazik-O'Conner. South Cedrickbury, Nevada
Nov. 2019 – Present
  • Anticipated spa and salon guest concerns and addressed them immediately.
  • Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
  • Communicated all client reservations to appropriate staff.
  • Led comprehensive spa tours for new members.
  • Restocked linen and laundry in all areas of the spa.
  • Processed guest credit card information for salon services.
  • Reported any unprofessional behavior from clients to management.
  • Handled guest complaints calmly and professionally. 
  • Consulted clients on tanning and tanning products
  • Maintained a solid knowledge base of all spa and resort products and services.

Team Member, Toy Group. Port Armandinashire, Michigan
Feb. 2018 – Jun. 2018
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Verify that prepared food meets requirements for quality and quantity.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Serve orders to customers at windows, counters, or tables.
  • Prepare and serve beverages such as coffee and fountain drinks.

Sales Associate, Hintz, Schmidt and Hammes. Teressamouth, North Carolina
Nov. 2017 – Dec. 2017
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Sell products being promoted and keep records of sales.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Transport, assemble, and disassemble materials used in presentations.

Group Leader, Shanahan-Runte. Spencerport, New York
Apr. 2016 – Jun. 2016
  • Maintain a safe play environment.
  • Observe and monitor children’s play activities.
  • Sanitize toys and play equipment.
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
  • Perform general personnel functions, such as supervision, training, and scheduling.
  • Help children with homework and school work.
  • Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.

Education

South Daniel, Lake Lazarofurt, Nevada
Bachelor of Science, Early Childhood Education, Present

Skills

Problem Solving
Skillful

Time management
Experienced

Communication
Experienced

Teamwork
Experienced

Customer Service
Experienced

tanning consultant

  • Consulted clients on tanning and tanning products

tanning consultant

  • Wash/Dry towels
  • Fill sanitize solution
  • Check customers in
  • Complete a sale of a product or service
  • Stock the lotions
  • Clean beds
  • Keep a clean and organized front desk

tanning consultant

  • Staying at least 90% of market
  • Cleaning, detailing and relamping beds 
  • I have achieved Employee of the month and also been promoted from a part-time sales representative to full time 
  • Restocked linen and laundry in all areas of the spa. Transported soiled linens to the laundry facilities.

tanning consultant

  • Educate customers regarding safe tanning practice, red light therapy and available products within salon. 
  • Cleaned tanning beds according to State of Oregon safety and sanitary regulations.
  • Offer umbrella services for when it is raining. Our first priority when offering umbrella services is to our spray tanners. 
  • Always say goodbye to clients and wish them a good day. 

tanning consultant

  • Followed the pre-assigned opening and closing procedures for each tanning station.
  • Pitched sales of products in order to meet monthly quotas. 
  • Stay up to date on all products and current sales/promotions. 
  • Answered phones and managed scheduling

tanning consultant

  • Greet customers immideiately when they walk in the door.
  • Apologize for wait times and update them periodically on wait times to let them know we have not forgotten them. 
  • Create conversations with clients that lead to building relationships and trust between ourselves and our clients.
  • Ask questions in conversation that allow us to make the best recommendations for our clients.
  • Tour and retour our salon for our new clients and clients that may want to upgrade our downgrade memberships or who may have not been around in a while.
  • Give relevant recommendations to clients based on questions that they ask that best suit the individual. For example, tan times. There a tan times that are set by laws and we have an obligation to make sure we do not burn clients. 
  • Plant the seed or engage with the customer. Close the engagement with the best possible option that you can with the client. 

tanning consultant

  • Greeted all incoming guests with a smile and positive attitude
  • Conducted tours of the salon, answering questions and essentially promoting membership
  • Responsible for cleanliness of tanning rooms and bathroom areas
  • Helped customers engage in safe tanning and skin treatments
  • Maintained client records
  • Wrote incident reports
  • Provided new customers with proper tanning procedures and skin treatment training

tanning consultant

  • I greeted all incoming guests. 
  • I was responsible or the cleanliness of the salon. 
  • I answered phones and managed scheduling.
  • I met and exceeded daily sales goals of products and tanning memberships.
  • I maintained knowledge of current sales and promotions.
  • Served as cashier and completed cash and credit card transactions.

tanning consultant

  • Educated clients on health and safety of tanning facilities and procedures.
  • Assigned clients to appropriate facilities based on desired treatments and health needs.
  • Entered client information into databases quickly and with minimal errors.
  • Greeted customers and maintained a professional but fun manner at work.
  • Cleaned the salon each shift; sustained a hospital clean environment.
  • Accountable for cashier area and credit card transactions.
  • Handled sales transactions, opening and closing of salon and daily inventory counts

tanning consultant

  • Co-managed salon with coworkers and notified Owner as needed. 
  • Recommended and successfully implemented the employee scheduling tool, Sling, to improve scheduling, as well as employee-to-employee and employee-to-owner communication. 
  • Coordinated all aspects of client services, including supply monitoring and facility maintenance.
  • Managed all front desk tasks, including the processing and maintaining of client records. 
  • Informed clients of the benefits, differences, and ingredients of each lotion to help suit their needs.
  • Cleaned beds according to safety and sanitary regulations.

tanning consultant

  • Demonstrate how to clean and care for skin properly.
  • Promptly attended to guest needs concerning the different levels of tanning beds and skin types to ensure a healthy tan.
  • Make recommendations for products or services when needs have been uncovered
  •  Maintain the minimum sales requirements 

tanning consultant

  • Schedule guest appointments. Maintain client databases.
  • Perform accounting duties, such as recording daily cash flow, preparing bank deposits, and generating financial statements.
  • Develop retail goals and guide staff in goal achievement.
  • Build relationships and rapport with clients. Understand and uncover what needs the clients may have when they enter the salon

tanning consultant

  • Set up new accounts, established customer credit, and set up payment methods
  • Answered customers’ questions regarding products, prices, and availability. 
  • Maintained friendly and professional customer interactions at all times. 
  • Cleaned tanning beds
  • Maintained a clean environment 

tanning consultant

  • Manage and monitor the store.
  • Assist with bookkeeping and sales. 
  • Monitor operations to ensure compliance with applicable health, safety, and hygiene standards.
  • Develop retail goals and ensure goal achievement.

tanning consultant

  • I greeted all incoming guests.
  • I helped costumers engage in safe tanning practices.
  • I answered the phones and managed any appointments.
  • I conducted tours of the salon, while answering questions and promoting their memebership.
  • I ran sales reports.
  • I operated the cash register.
  • I maintained client records.

tanning consultant

  • Maintained detailed records of client feedback and treatment plans to ensure personalized care
  • Scheduled client appointments over the phone and through email
  • Cleaned tanning beds and facilities
  • Greeted clients, showed to tanning facilities and educated on usage
  • Replenished each guest room with necessary supplies including water glasses, toiletries, and paper products
  • Vacuumed, dusted, and polished furniture in the common areas including hallways and waiting areas at elevators
  • Welcomed guests, provided answers to questions, and anticipated guests’ service needs