system analyst Archives

Answer user inquiries regarding computer software to resolve problems.
Observe system functioning to verify correct operations and detect errors.
Write technical manuals, confer with users, or conduct software diagnostics to investigate and resolve problems and to provide technical assistance and support.
Experience with Oracle Supplied Packages such as DBMS_SQL,DBMS_JOB and UTL_FILE.

Document the business process by identifying the requirements.
Handling various activities of the project like information gathering, analyzing the information gathered,documenting the functional or business requirements.
Single point of contact between Project Management and appropriate IT groups from solution planning, sizing, to fulfillment.
Expertise in writing and implementing Test scenarios, Test cases, System testing, Functional Testing, Regression testing. Excellent experience in Implementations of the new enhancements.
Facilitated and ensured the agile scrum ceremonies (Daily stand ups, Sprint Reviews and Sprint Retrospective meetings) were well co-ordinates with the product owner and the scrum team to ensure delivered product meets the desired acceptance criteria.
Worked with JIRA tool for drafting user stories, Redefined used cases, process flow and defect tracking.
Experience on working with ALM HPQC to keep track of project deadlines along with worked done & defect Tracking.

Pools of standardized resources minimize procedures to write and maintain
Ease of installation and integration
Excellent technical and analytical skills with clear understanding of design goals of ER modeling for OLTP and dimension modeling for OLAP.
Experience in Oracle supplied packages, Dynamic SQL, Records and PL/SQL Tables.

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Worked on end to end solution.
Worked on data entry with advance knowledge of MS-excell.

Performed analysis, project scheduling, coordinating and administrating human and technical resources, coding, documentation and testing
Explored and identified new technologies relating to wireless applications that can then be converted to commercial success.
Actively involved in presales – Designed and developed prototypes based on Novell J2ee-compliant technologies ( search, cms, dms, portal, security, workflow, rule components ) that can be demonstrated to evoke client interest initially and subsequently expanded to full-fledged applications. Presentation and demonstration have been given and shown to Kurnia Insurance, PanGlobal Insurance, Maybank, KLSE stock Exchange, Parlimen Malaysia, Maxis
Administered network monitoring system

Expertise in Client-Server application development using Oracle 11g/10g/9i/8i, PL/SQL, SQL *PLUS, TOAD
Effectively made use of Table Functions, Indexes, Table Partitioning, Collections, Analytical functions, Materialized Views, Query Re-Write
Strong experience in Data warehouse concepts, ETL.
Good knowledge on logical and physical Data Modeling using normalizing Techniques.
Created Tables, Views, Constraints, Index (B Tree, Bitmap and Function Based).
Developed Complex database objects like Stored Procedures, Functions, Packages and Triggers using SQL and PL/SQL.
Developed materialized views for data replication in distributed environments.

Project Implementation & System Integration of VMware-HP Blade System Matrix in Celcom IT.
Provision infrastructure in minutes with automated activation of servers, storage and networking.
Optimize infrastructure confidently with built-in capacity planning and rebalancing tools
Protect continuity of services with automated, cost-effective failover
Infrastructure provisioning in minutes instead of weeks, identically for virtual as physical servers
Establish and enforce consistent architectural standards
Avoid the hassle of buying and installing servers one at a time

Worked closely with the quality department as a subject matter expert to design and develop an automated processing system (GENIUS).
Developed business requirements for system enhancements and tested system modifications.
Liaison between the New Business department and Information Technology department.
Manually processed New Business cases from receipt to delivery.

Maintained & Implemented multi-company accounting system, Management Information system, Inventory Control System, Auto sales, Workshop Management System, Tenancy management system in WANG Vs 6000 server. Modules developed in SPEED II language.
Lead the team, which converted all of the above systems to Year 2000 Compliant which included extensive re-scripting of the source codes, changes to the reports and database re-structuring. Data unload and re-load of the converted data was carried out successfully.
Developed & maintained the software in VISUBAL BASIC 4.0 (General ledger, Accounts Receivables, Accounts Payables, Inventory & Ordering system) in Novel 3.12 Lan Server.
Migrated from Speed II application to Oracle based ORION ERP (9.3) application. Modules implemented Auto sales and Works management system.
Migrated history data from Wang VS to ORION application.
Designed and developed reports to meet business requirements.
Developed interface to generate entries to ORION General Ledger and Accounts receivables from POS Application (Sybase).

Worked on Installation, Configuration & Troubleshooting Oracle Identity Manager 11GR2 in a very large enterprise environment.
Troubleshooting & resolving the request within the SLA and always met deadline for any enhancement request.
Worked on integrating AD/Exchange & Connector Server with OIM.
Involved in Provisioning/Reconciliation and on-boarding new applications in OIM.
Experience in SQL, Oracle Database, created and built queries for the RCA as demand by the client.
Experience in basic Unix Administration, knowledge of Zabbix and Metabase.
Managed Active Directory, creation and deletion of user accounts, reset password, created OU and group policy.

Implement customized new WMS system for Sandisk Penang VMI project, Western Digital KL FGI hub, Bossini, CBTL, JABIL Circuits & others.
Regularly introduce new system enhancements to improve productivity and cost savings.
Liaise with customers on project schedules, test requirements and change management. Coordinates and conducts user training on system processes.
Resolves operational issues, system issues, support for customer systems migration etc. Continuous assessment and improvement to the WMS of programs to improve productivity and reduce downtime.
Provide daily IT support for logistics and warehouse operation for various accounts. Ensures good system performance (Warehouse Management System, WMS-Exceed). Support special projects such as PI Stocktake and warehouse re-location.
Handles WMS migration projects & database version upgrades.
Extensive programming experience in PowerBuilder and MS SQL Server (2008, 2017) database.

JAVA and Vaadin Development
ERP software development
Management of all servers running Red Hat 7/CentOS 7 Linux.
Installation and Configuration of Squid proxy server, PXE server, DHCP server
Website development using php

Integrated Casino Platform with various Casino games vendors and B2B web services integration.
Designed offline reconciliations for payments stuck at casino system. Communicating with vendors(NETENT, IGT etc) for compliance and business related questions.
Production support.
Job profile included 30% Management role and 70% IC.

JIRA AdministratorMaintain care and feeding of application
2nd level support for user application issues
Perform System Administrative maintenance
Process purchases for application pluginsWork with accounting to plan according to dept budget forecast

Manage multiple projects to ensure product deliveries within defined time frames.
Engage with clients to elicit and analyze their functional and non-functional requirements.
Document product requirements; create mock-ups, storyboards and prototypes for meetings.
Gather and elicitate requirements from Requester.
Analyze and prioritize those requirements.
Share minutes of meetings with all the stakeholders

Managing Users of Frog Design Inc. & Aricent single handed and assisting them in Opportunity booking, creating reports for them, managing and creating roles, profiles, Data Management, Field Creation.
Generating the company order report every week and sharing with finance team.
Managing leads and assigning it to different users.
Usage of tools integrated with Salesforce for the complete flow of Opportunity.
Use of Data Management tool, bulk insert and export of Data

Ensures operation by training client personnel; providing support.
Accomplishes information systems and organization mission by completing related results as needed.
Develop or maintain archived procedures, functions, triggers, procedural codes, or queries for applications.
Generation of reports using procedures and packages.

Gathering all requirements from customers in an accounting department.
Creating relevant documents such as user manuals, specification document, and Data Dic.
Testing software before delivering to customer.
Building mockup to test customer workflow.

Manage and perform business system analysis work associated with project, change requests, assessments and escalated issues related to Credit Card Management System
Mapped and documented interfaces between legacy and newer systems.
Developing solutions for existing products and systems
Provides specialized support by gathering, handling, examining, preparing, entering, searching, retrieving, identifying and/or comparing digital and/or physical evidence
Work with developers and testers to get projects developed and implemented
Works with Change Management/ Release Managers on the evaluation of change events
Expert knowledge of SDLC (Software Development Life Cycle), Waterfall and Agile methodology

Most recently, helped in the implementation of SAP Athena acting as Data Migration Coordinator and also INOVA.
Supports users from shop floor in SAP related systems like Athena, INOVA, Articulation, Back-Office;
Develop SOPs related to local and global systems;
Supports site access control along HSE.
Participate in local and global projects with multi teams from different areas of knowledge.

Worked on off-site support along with development of the Travel based system.
Application based on .Net
All back-end support done by team.
followed Agile methodology.

Coordinated with infrastructure developers to block unprivileged database users.
Developed solutions for existing products and systems.
Managed stored procedures that are created and implemented.
Prepared and submitted proposals and presentations for clients.
Provided troubleshooting for internal and external users while working on the help desk.
Worked with developer testers and end-users to ensure technical compatibility.

Combined 2 Years experienced System Analyst in Amdocs.
Good Experience in working with all stages of Software Development Life Cycle (SDLC).
Good Experience in working with Devops.
Good experience working in a Scrum Environment.
Experience in developing Product Catalog (Amdocs MEC ) while creating and integrating Ordering and Billing elements, writing dynamic business rules and gathering data.
Have good hands-on knowledge with Linux commands and Oracle SQL, Python.
Have good hands on with writing python codes.

Develop CARES (Competency Assessment Rating & Evaluation System) – staff KPI assessment.
Do the enhancement and maintenance for several in-house/existing systems.
Emphasizing on PHP(Yii2), MYSQL, jQuery/Javascript, HTML5, CSS3, AJAX.
Application enhancement and Maintenance

Communicate project information through presentations and technical reports.
Develop and support the operation of regional software system product (Logistics ERP software).
Review business needs and make necessary enhancement to software system by designing computer information systems, modifying systems to improve production or work flow, or expanding systems to serve new purpose to ensure its continued relevance for the business.
Project lead, plan, and deployment.
Plan, identify, and recruit resources to support successful completion of all assigned projects.
Project management.
Prepare specifications for programmers to follow. The specifications include detailed description of the records, files, and documents used in processing, and data flow charts describing inter-relationship of the data elements to be considered by programmers.

Project Name – NEXT 2.0 , Client – Vodafone Italy
Successfully handled product configuration of first ever complete Digital Solution implemented in Amdocs, part of MEC team handled requirements gathering,solution designing,data gathering from client,implementation in MEC .
Worked on Implementation in Mater Enterprise Catalog tool used for managing Product Catalog,developing business elements in MEC (Product Catalog for Ordering and Billing) & RLC (Rating Logic).
Requirements Gathering interacting with client, discussing solution feasibility.
Involved in Code and Data Implementation,Analysis,Unit Testing,Defect fixes.
Understanding of Agile and Scrum methodology, User Story Implementation,Demo to Product Owner,US & Feature Acceptance.
Data Validation,writing complex validation queries and devising innovative tools to improve delivery quality and process.

Involved in the Feasibility Study for the Business Requirements, Interacting with the partners & technical & non-technical stakeholders.
Implemented N-tier architecture increasing Code Re-usability by 40%, Code quality by 45%.
Developed core functionalities for E-Mandi, including Quote request and discovering best bid, Market Configuration Module.
Trained End usersin new modern e-Mandi system and documented user manuals and Usage guidelines.
Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing.
Minimized exposure & risk on project by effectively applying methodologies & enforcing project standards/Protocols, resolving issues in a timely fashion.

Provide Remote standard support to international clients.
Worked on AWS Ec2 Instances,S3 Encryption,RDS Databases
Provide IT assistance to clients via Calls, Chats and email
Queue management and request management
Create and terminate account and resources in AD and MIM

Responsible for business process analysis, process flow mapping
Discuss with module leaders and core team members and decide on organization structure
Develop user interfaces with HTML and CSS.
Set up base configuration, coordinate migration and upload of data
Design database schema, constraints and indexes to enable efficient and correct access to SQL databases.

Conduct a demand analysis test and prepare a proposal for the replacement system.
Develop innovative system solutions to support business goals.
Limit access to various databases to increase system security.
Prepare a complete system test plan.
Produce project feasibility and cost analysis reports.
Support for change control and system updates.
Work within the available project budget.

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