shift supervisor

  • Create a communication channel between the co-workers to work as a team
  • Seek to minimize the consequence with best work ethics if possible or look for further help
  • Recognize and detect conflicts among customers and/or team members 
  • Manage the restaurant as update daily stock levels, assist with the head office for daily sales and set up weekly targets
  • Mentor and coach team workers under different expectation
  • Manage and organize in event catering (i.e. Melbourne Cup catering, Industry Luncheon catering and product launches functions)
  • Maintain the consistency of operational standards and customer expectations

shift supervisor/smeltor manager

  • Supervise daily 100 hourly union employees and 10 firstline supervisors.
  • In charge of operational tasks such as cash management and supply ordering
  • Responsible for opening and closing shifts
  • Health inspection specialist including documentation and routine walk-through

shift supervisor

  • Organize and direct
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control. training, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Maintain store inventory  
  • Override and solve customer issues

shift supervisor, retail management intern

  • Deliver great customer service
  • Train new employees at a high standards
  • Has some experience in Pharmacy 
  • Supervise and assign employees on their daily task
  • Count safe and draws
  • Receive delivery
  • Complete tasks at a high standard

shift supervisor

  • Supervise and co-ordinate sale staff and cashiers
  • Authorize payments by cheque and return of merchandise
  • Resolve problems that arise, such as customer complaints and supply shortage
  • Creating work schedules and managing the job duties and responsibilities of company staff and employees
  • Determine and sell merchandise to customers

shift supervisor

  • Keeping store clean & in order 
  • Responsible for opening & closing registers and counting money
  •  Promote a comfortable, friendly organizational atmosphere.
  •  Effectively communicate policies and other information to fellow partners.

shift supervisor

  •  Leads a team of 5 to 10 people to success in a fast paced, high volume environment, delivering high quality and pleasant service.
  • Oversaw Coworkers and managed money. 
  • Made drinks to customer satisfaction.
  • Ran the register and created a happy atmosphere for the customers.

shift supervisor

  • Responsible for all employees throughout working shift
  • Provide customer service to customers on the phone as well as in-store
  • Responsible for handling cash and credit transactions at closing
  • Responsible for closing and securing store at closing

shift supervisor

  • Continual meeting of KPI’s and sale targets.
  • Addresses and resolves customer complaints.
  • Daily up-sell of products to help build and gain sales.Daily cash handling procedures.
  • Provided training for new employees and/or employees being promoted.

shift supervisor

  • Assisted staff in building their expertise of coffees, teas and merchandise.
  • Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.
  • Trained 6 employees in 3 months.
  • Educated coworkers and customers about new products.
  • Used signage and verbal communication to encourage recycling and composting.
  • Built relationships with employees and customers on a daily basis.
  • Daily and weekly ordering as well as monthly inventory counts.Monitored weekly sales goals and compared sales to previous year.

shift supervisor

  • Quality checks, training, warehouse organization and maintaining safety goals.
  • Balancing project needs and daily manning requirements and machine-center utilization to achieve production objectives.
  • Providing daily leadership and oversight to hourly production employees in an engineered wood facility
  • Perform some food preparation or service tasks such as clearing tables, and serving/preparing  food drinks when necessary.

shift supervisor

  • Member of the Shift Supervisor in Place Leadership Development (IPLD) class
  • In charge of weekly order of fresh food items to keep track of food waste, and keeping it in the 6.5-7% goal
  • Remains composed and uses the ACT framework, and related resources, to take appropriate action to resolve conflicts.
  • Leverages Customer Support, Ops Station, Clean Plays and Station Assessments to engage the team in maintaining the store environment.
  • Consistently prepare, lead, and transitions shifts so that teamwork can thrive across all day parts.

shift supervisor

  • Supervising Christmas casual staff
  • Setting KPI targets for each staff member
  • Communicating effectively with area manager and head office staff in regards to deliveries and processes in store
  •  Recorded required data for incident reports and files quickly and accurately.

shift supervisor

  •  Developed and run software programs for data analysis.
  • Refined raw data using excel, Python.
  •  Generated quarterly and AAO report for the assigned client using ServiceNow and AMAG.
  • Developed and updated security procedures, security system drawings and related documentation.
  • Conducted payroll on a weekly basis.
  •  Generated Access Area Owner report for the client at the end of each month.
  •  Hired and trained new security staff.

shift supervisor

  • Coach partners to improve Starbucks experience. 
  • Diffuse customer escalations by assuming the best.
  • Establish a safe, comfortable third place for customers and partners.
  • Create an upbeat, welcoming environment for new partners.
  • Achieve targets in sales, average ticket, and customer experience.
  • Ensure standards in cleaning, customer interactions, and beverage quality among partners.

shift supervisor

  • Supervise the activities of workers engaged in receiving, storing, testing, and making products or beverages
  • Interview, select, and train Baristas and supervisory personnel.
  • Plan, develop, or implement OSHA and food safety programs and activities.
  • Ensure every customer leaves happy and all complaints are resolved in a professional manner. Maintain high standards of service throughout the operational day.

shift supervisor

  • Directing team members through their daily routines and interact with customers to make sure that they have a satisfactory experience.
  • Set an example for crew by working hard to implement shift plan and ensure swift and smooth production.
  • To make sure employees perform a variety of tasks, from making pizza, stocking ingredients, serving, charging people for their order, handling cash, credit cards and a cash register, cleaning tables and counters, resetting tables, greeting customers and answering questions.
  • Demonstrate patience and a positive attitude with the team while delegating tasks and giving instructions.
  • Resolve customer’s service or order complaints by performing activities such as pizza remakes, refunding money or issuing vouchers to their next order.
  •  Ensuring the safety and security of all team members and customers.
  • Support all marketing strategies by coaching team members to execute them properly and build repeat customer visits.

shift supervisor

  • Ensure all State and ORR laws and regulations were in order and current. 
  • Be able to handle all aspects in employee relations.
  • Patrol the plant
  • check badges

shift supervisor

  • Perform financial transactions and provide exceptional customer service.
  • Match store inventory and promotions with corporate expectations.
  • Directly assist store manager with book-keeping.
  • Supervise 36+ Youth Care Workers 

shift supervisor

  • Maintain production line efficiency, quality, cleanliness and safety.
  • Maintain all appropriate paperwork.
  • Provide training for all employees.
  • Conducts plant safety meetings.
  • Maintain compliance with all safety rules/regulations in order to ensure a safe working environment.
  • Ensures adherence to Federal Good Manufacturing Practices.
  • Maintain accurate inventory counts.

shift supervisor

  • Developed positive relationships with staff members by understanding and addressing individual motivation, needs, and concerns.
  • Maintained all cash management and cash register policies and ensured compliance by all responsible staff.
  • Managed store operations during scheduled shifts and organized opening and closing duties to assigned staff.
  • Ensure the development of staff work schedules

shift supervisor

  • Preparing Food for customers
  • train new staff
  • Receive and put away orders
  • Sustained safety protocol to ensure proper, cost-effective and safe handling of equipment and materials.

shift supervisor

  • Shift Supervisor and Key Holder (first high school student that obtained this position)
  • Count and close registers at the end of the night.
  • Close and lock store at the end of the night. 
  • Kept areas clean, neat and inspection-ready at all times, maintaining strict compliance with guidelines to keep products within tight tolerances.

shift supervisor

  • promote a positive atmosphare and go above and beyond to guarantee each costumer receives exceptional food and service.
  • handled customer service requests and resolved issues to total guest satisfacion.
  • mentoring and training up new employees.
  • clearly and promptly communicate pertinent information to staff, such as large reservations or last minute menu changes.

shift supervisor

  • Assisted the general manager during assigned periods and trained new team members.
  • Utilized security, safety and loss prevention strategies during shifts.
  • Developed job assignments based on individual employee strengths and expected demand levels.
  • Resolved customer complaints and reported issues to senior management.

shift supervisor/ sales associate

  • Run a shift, count safe and registers, lock/unlock store
  • Created and improved daily work plans including optimizing task flows.
  • Performed store opening and closing procedures, including setting up registers and checking products.
  • Motivated team members to complete assigned tasks and perform at exceptional levels.

shift supervisor

  • Provided quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Followed health, safety and sanitation guidelines for all products.
  • Took on extra projects such as resetting the store when a new promotion would come out and making sure everything was organized to the T.
  • Made personal connections with customers and employees to create a professional environment that was warm and comfortable.
  • Resolved issues regarding customer complaints and escalated worsening concerns

shift supervisor

  • Responsible for managing as many as 14 people on floor
  • Ensuring proper procedures
  • Followed all cash management and cash register policies and ensures proper cash management practices are followed by shift team. 
  • Followed up with baristas during the shift to ensure the delivery of legendary customer service for all customers.

shift supervisor

  • Monitor and Supervise all program activities
  • Ensure all forms and progress notes are properly completed in “ETO system”
  • Provide direct care services to youth 
  • Assist in the dispensing of daily medication for youth
  • Properly complete daily paperwork and documentation 
  • Insure youth to staff ratios were always met 
  • Complete annual performance appraisals and address employee performance issues

shift supervisor

  • Delivered legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovered and responded to customer needs.
  • Developed positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
  • Executed store operations during scheduled shifts. Organized opening and closing duties as assigned. 
  • Followed Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.