d75b3294-d150-4172-8f60-f42294c72283

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I believe I would be a valued addition to the workplace because I have a passion for nutrition, health, and fitness and would love to use and share that knowledge to assist others in their lives. I would love the opportunity to further include my passions in my daily life and continue to learn and fulfill new opportunities to grow. I love to make others happy, and that is why customer service has been my passion for almost three years!

Employment history

Oct. 2017 – Nov. 2017
Borermouth, Georgia
Shift Supervisor, Bartoletti and Sons

  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, surfaces, and utensils.
  • Take orders and receive payment from customers.
  • Clean, stock, and restock.
  • Serve customers.
  • Supervise crew members.
  • Follow directions.
  • Take cash and credit card transactions correctly.
  • Work in a fast paced environment.
  • Do multiple jobs including assisting others in completing theirs.

Dec. 2015 – Mar. 2016
Diegoton, Colorado
Crew Member, Pouros, Fisher and Shields

  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, surfaces, and utensils.
  • Take orders and receive payment from customers.
  • Clean, stock, and restock.
  • Serve customers.
  • Follow directions.
  • Take cash and credit card transactions correctly.
  • Work in a fast paced environment.
  • Do multiple jobs including assisting others in completing theirs.
  • Run drive through
  • Closing duties

Education

Aug. 2017
High School Diploma

  • South New York Institute – Hanktown, Louisiana

Skills

Excellent customer service

Fast learner

Knowledge in nutrition, health, and fitness

Handling money/credit transactions

Great team worker

Dependable

Eager to go beyond expectations

Personable

c224732f-3e9f-4fb9-914c-85fd9780d53e

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Personally, I believe that this job is a very good fit for me. With my very strong ability to work with people and customers, I feel as if I would be a great fit for this job. With a flexible schedule I also feel like I would be very easy going employee. Lastly, my always positive and outgoing seems to be a good fit for what I experience every time I visit a Kwik Trip.

Employment history

Shift Supervisor, Homenick, White and Ruecker. Port Terisa, Alabama
Jul. 2018 – Present
With my current job at Papa Murphy’s, a lot of responsibilities are embedded into the job. These include:
  • Handle money
  • Communicate with customers
  • Meet customers needs
  • Work quickly and efficiently
  • Prepare food
  • Handle food
  • Package food
  • Train new employees
  • Operate kitchen equipment
  • Keep workplace clean
  • Stock store
With these responsibilities I have learned a lot. I have learned to be incredibly hard working while also becoming even more of a leader. Not only this, but in a job where some things can go wrong relatively quickly, I have learned to adapt to situations that bring on havoc and somewhat slow things down and resolve the issue. My skills in regard to being able to communicate and work with customers have also drastically increased. With every day on the job having to deal with customers and greet them in a friendly manner, I have really developed a good relationship and reputation by the regular customers we have. 

While working at Pick n’ Save, a lot of the responsibilities that come with my current job, were also very prominent. Being a stocker, though, I never had to deal with money, prepare or package food, or operate kitchen equipment. Other than those, all of the rest were very much so a part of my job there. Once again, having to deal with customers and really show a knowledge of the store was something that had to be expressed. While working here I was really able to develop my skills working with people and working quickly and efficiently and those skills have only developed even more.

Stocker, Nitzsche Group. New Geoffreyberg, New Hampshire
Jul. 2017 – Aug. 2017
While working at Pick n’ Save, a lot of the responsibilities that come with my current job, were also very prominent. Being a stocker, though, I never had to deal with money, prepare or package food, or operate kitchen equipment. Other than those, all of the rest were very much so a part of my job there. Once again, having to deal with customers and really show a knowledge of the store was something that had to be expressed. While working here I was really able to develop my skills working with people and working quickly and efficiently and those skills have only developed even more.

Education

West Georgia Academy, Bobbychester, Indiana
Present

Skills

Communicating
Expert

Customer Service
Experienced

Dealing with technology
Experienced

Hard working
Expert

Quick working
Experienced

c2e6dc53-ac61-489c-a63d-b1d5a74a462d

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Starbucks is was first official job. Before working at Starbucks. I’ve been a tutor to kids at my old middle school since I began high school. From time to time I revisit my old middle and high to talk to the eighth through twelfth graders about preparing for the next steps in their educational career. Aside from that I also have volunteered at various hospice and senior living homes, keeping the elderly company and feeding the homeless on Thanksgiving and Christmas. I also have a lot of experience moving furniture and decorating relatives and friends homes and college dorms. 

Employment history

Shift Supervisor, Gislason-Wunsch. Wisozkberg, Maryland
Jan. 2018 – Present
Assisting the store manager in maintaining a positive environment, which provides fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members.

Barista, Kuhlman-Spencer. Rowenastad, Vermont
May. 2017 – Jun. 2017
Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.

Education

West Doyle University, Robelberg, Wyoming
Computer Science, Present

Western Maine University, South Carroll, Indiana
High School Diploma, Nov. 2016

Skills

Leadership

Problem Solving

Networking

Fast Learner

c23d2d1e-6537-4591-bd3f-6599c1260017

Andrew Smith

Professional Summary

Visionary not willing to stop until all expectations are met and ideally, surpassed. I have three years of IT, customer services/sales, and military experience. Successful manager willing to go the extra mile to make every experience memorable for guests. Always prepared and wanting more knowledge to further progress my flexibility within the operation. 

Employment history

Shift Supervisor, Heathcote LLC. Port Erasmofort, Arkansas
Oct. 2017 – Present
  • Monitored labor and sales and adjusted accordingly.
  • Responsible for hiring employees, entering personal data into HR system, and supervising training process.
  • Deposited earnings and sought out the source of any abnormalities.
  • Resolved customer issues and coached staff toward excellent service.
  • Maintained all company standards and expectations.
  • Held meetings with management and associates concerning new promotions, protocols, and to recap performance.
  • Worked closely with district and regional management to provide insight on the operation.

IT Specialist (E4), Medhurst, Howe and Skiles. New Lavonafurt, Pennsylvania
Sep. 2018 – Present
  • Installed and maintained networks.
  • Established and monitored new networks.
  • Compiled and analyzed data.
  • Troubleshooted devices including switches, routers, computers, IP phones, software, and various other communications devices.
  • Worked in a team environment and led small teams.
  • Developed corrective action plans.
  • Installed software with precise specifications and secured all aspects of the operation.

Consolidation/Host/Server, Kerluke and Sons. Kaseyville, Maine
Jan. 2016 – Apr. 2016
  • Developed customer service skills and coached my co-workers with my expertise.
  • Ran half of the kitchen, preparing food, checking orders for accuracy, and ensuring guest satisfaction in every aspect of their visit.
  • Planned on guests arriving at exact times and coordinated efforts to accommodate their every need without compromising any quality for any other guest.

Education

The Arizona University, North Deborahtown, Oregon
Certified IT Specialist, Information Technology, Oct. 2017

North Borer University, Smithamview, Tennessee
High School Diploma, General Studies, Feb. 2016

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Motivator

Efficient

Energetic

Personable

Professional

Fast Learner

e1f950b4-9590-4b30-9733-38dbf89da073

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Dependable, ambitious, customer-focused leader offering 2 years of experience working in food retail stores.  Current international student with expected graduation in 2020 with a Bachelor’s degree in Economics. Actively seeking role as a customer service representative where I can utilize skills and knowledge gained through experience and education to provide world class service at every interaction.

Employment history

Sep. 2018 – Present
Bashirianborough, Maryland
Shift Supervisor, Wintheiser-Schowalter

  • Creating remarkable guest experiences by winning shifts.
  • Readies a daily shift management plan in order to win the shift by ensuring guest experience and guest throughput.
  • Executes daily shift huddles focused on development, encouragement, quality, and tasks.
  • Oversees Team Member/Leader shift productivity per company’s standards.
  • Correctly executes proper cash counting systems (Discounts, receipts, cash over/short) per company’s standards.
  • Executes safe counts, smart safe, daily reports, INFORM, and other back of office needed responsibilities.
  • Maintained a strong understanding of company values and customer needs, responding quickly to complex requests in a fast-paced environment.
  • Assists with interviewing, on boarding, and bi-annual reviews.
  • Assists with store scheduling, disciplinary actions, and guest recovery.

Dec. 2017 – Jan. 2018
North Houstonside, California
Team Leader, Watsica-Hettinger

  • Responsible for creating remarkable guest experiences by ensuring quality and food safety
  • Completes and posts the daily eRQA and coaches results per company’s standards.
  • Complete execution to company’s standards and input/tracking of all necessary metrics and tasks.
  • Completes and posts the daily Food Safety Evaluation and coaches results per company’s standards.
  • Maintain excellence in character and conduct.

Oct. 2017 – Nov. 2017
Toyview, New Mexico
Team Member, King, Ledner and Hickle

  • Responsible for creating remarkable guest experiences.
  • Ensures fast, accurate, and caring guest experiences.

Dec. 2016 – Jul. 2017
North Brandi, Wisconsin
Barista, Wolf, Fisher and Hilpert

  • Greeted and listened effectively to customers to ensure courteous and quick service.
  • Built professional relationships with cliental to ensure and provide quality performance.
  • Maintained store’s cleanliness at all times, including cleaning tables, maintaining condiment bar, and removing trash.
  • Prepared and served drinks and food in accordance with health codes and store’s standards.
  • Performed all support tasks such as cleaning cases and equipment, and restocking display cases.
  • Worked on registers daily to authorize returns and exchanges, and audit receipts.

Education

Present
Bachelor of Arts: Economics

  • East Willms Academy – Lashonview, Utah

Awards

Languages

Italian

English

Skills

Dependable

Natural Leader

Flexible

Customer Oriented

Team Player

Fast Learner

Self Motivated

Bilingual

f77d0b05-7219-4ae7-b82a-ac85659899ed

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

A sales management professional with 20 years experience in the retail industry. I have worked for numerous businesses specialising in clothing , sports footwear and designer eyewear. I have a proven track record as a store manager and the ability to consistently motivate my team to exceed sales targets. My hobbies include gym , weight training , fitness and healthy lifestyle is very important to me.

Employment history

Shift Supervisor, Okuneva, Feeney and Hane. Bradtkeborough, Oregon
Dec. 2016 – Feb. 2017
  • Opening and closing of store.
  • Continual meeting of KPI’s and sale targets.
  • Sales and customer service.
  • Stocktake duties.
  • Training of new staff members.
  • Addresses and resolves customer complaints.
  • Visual merchandising.
  • Cash handling.

Shift Supervisor, Lubowitz, Braun and Zieme. New Paulside, Mississippi
May. 2016 – Jun. 2016
  • Opening and closing of store.
  • Continual meeting of KPI’s and sale targets.
  • Sales and customer service.
  • Stocktake duties.
  • Training of new staff members.
  • Addresses and resolves customer complaints.
  • Visual merchandising.
  • Cash handling.

Store Manager, Huel-Walsh. Mackmouth, Minnesota
Oct. 2012 – Nov. 2012
  • Opening and closing of store.
  • Management and training of sales team.
  • Continual meeting of KPI’s and sales targets.
  • Sales and customer service.
  • Stock ordering and cash handling.
  • Visual merchandising.
  • Stocktake duties.
  • Loss prevention and administration. 

2IC, Marks, Klein and Crist. East Jeraldborough, Hawaii
Apr. 2003 – Nov. 2003
  • Sales and customer service.
  • Loss prevention and administration.
  • Stocktake duties.
  • Visual merchandising and stock management.
  • Supervision and management of staff.

Fitting Technician / Sales Assistant, Reilly-Runte. Lake Santo, Georgia
Jan. 1999 – Jul. 1999
  • Sales and customer service.
  • Shoe fitting.
  • Stock ordering and invoicing.
  • Stocktaking and stock rotation.
  • Visual merchandising.
  • Training of new staff members.

Education

West Maine Institute, New Pearl, New Mexico
First Aid Certificate, 2014

West Moore, South Adolphberg, Florida
Certificate III in fitness, 2014

REFERENCES

Skills

Confident and capable of working under pressure.

Excellent people management and leadership skills.

Outstanding verbal communication.

Sound time management and organisational skills.

Team player with great customer service focus.

Good industry knowledge.

Reliable and hardworking.

shift supervisor

  • Direct the activities of workers in an organization during a specific period or shift.  Oversees the employees who work during the day, and a second shift supervisor directs workers in the evening hours.  Provide training and create work schedules.  Evaluate the performance of workers, reward high performers and discipline employees who fail to live up to the company’s expectations.  Prepare production or sales reports for management and ensure their departments meet the company’s expectations for quality, productivity and safety.

shift supervisor

  • Run shifts with customers at our core.
  • Solves problems in the moment.
  • Helps to create the environment.
  • Effectively transitions shift over to the next key holder.

shift supervisor

  •  Provide superior customer service by assisting customers with their shopping needs, handling all customer transactions in a timely and courteous manner, and responding to customer complaints/concerns with a sense of urgency to see to their resolution.
  •  Attend to merchandising of plan-o-grams within seasonal departments, end caps, displays and basic inline departments as directed by the Store Manager and/or the Assistant Store Manager.
  •  Control inventory by performing proper receiving and stocking including accurate cycle counting, processing merchandise transfers according to procedures, and reporting inventory problems to the Store Manager and/or Assistant Store Manager.
  •  Accountable for store cash and other financial assets, reconciling cash register drawers, preparing deposits, and ordering changes from the bank as directed by the Store Manager and/or the Assistant Store Manager.
  •  Assist with the general maintenance and appearance of the store by ensuring a safe and pleasing environment for both customers and associates; respond to any unexpected emergencies to ensure the protection of company assets.
  •  Oversee that store inventory is regularly inspected in accordance with the Product Freshness Review Schedule as directed by the Store Manager and/or the Assistant Store Manager.
  •  Ensure that all outdated product and product with less than 30 days until expiration is removed from the sales floor to be processed through the established returns process.

shift supervisor

  • Ensuring that operations inside the Control Room are running smoothly 
  • Giving discipline to Controllers who were not working. 
  • Ensuring that the team that worked with me were being cooperative with each other. 
  • Spell Checking, emailing and uploading reports of other operators. 
  • Monitoring the various video walls in the control room and if necessary restarting it. 
  • Making sure the server is working and if not restarting it. 
  • Helping other operators with tasks and reports. 

shift supervisor

  • Directed Security associates towards teamwork and productivity in order to achieve departmental and hospital goals and objectives.
  • Led and guided the work of security staff. Developed, supported, and assured compliance with administrative and corporate policies, procedures and guidelines, as well as those of other governmental and accreditation organizations. Assisted the security manager with departmental scheduling, policy development, implementation, and daily operations of the security department.
  • Managed between 18-25 security officers.
  • Maintained personal growth and development as I was kept abreast of new services, policies, procedures, and other matters to ensure efficient security operations.
  • Scheduled, monitored, evaluated, and counseled to motivate security associates. Assisted with associate evaluations and certification of applicants.
  • Conducted security assessments for organizations, and designed security systems and processes. Specialized in areas such as physical security, personnel security, and information security.
  • Planned, initiated, and managed security training. Served as liaison between business and security aspects of training and development projects. Planned project stages and assessed business implications for each stage. Monitored progress to assure deadlines, standards, and cost targets were met.

shift supervisor

  • Manage the shift
  • Supervise the staff
  • Interact with guests
  • Conduct daily routines
  • Prepare and maintain inventory and production records
  • Manage the safety and security of the cafe

shift supervisor

  •  Provide extraordinary customer service. 
  • Communicate changes or promotions to employees.
  • Actively engages with new partners to help them develop.
  • Establish standards for partner performance and customer service. 
  • Continuously encourages team to always live up to the company’s mission and values. 

shift supervisor

  •  Completing tasks to open and close the restaurant daily.
  •  I completing the daily cash deposits at the end of my shifts.
  • Monitoring that employees are in compliance with company policies.
  • Ensuring that all customers were satisfied with the food and service.
  • Completing daily ordering for produce and supplies.
  • Creating daily baking orders for the product the next day.
  • Schedule catering for large events.

shift supervisor

  • Manager on duty responsible for overseeing complete shift operations including service delivery, food safety and management, coffee experience, and staff oversight
  • Responsible for daily supervision and deployment of staff 
  • Provides consistent and friendly customer service 
  • Responsible for opening and closing the building according to expectations of the management team
  • Ensure all staff on duty are properly trained and adhere to cash handling standards
  • Responsible for making sure the staff uses correct portions when preparing and serving items
  • Follow and direct others in the standards for product merchandising, line display, stocking, storing of products and distribution of marketing material

shift supervisor

  • Interaction with customers: receiving orders.
  • Processing sales and monies.
  • Managing customer issues.
  • Maintaining the quality of the product.
  • Serving customers and preparing food.
  • Customer service responsibilities include greeting customers.
  • Completing customer transactions on the cash register.

shift supervisor

  • Resolves customer issues in person and on the phone
  • Manages a team of 10 cashiers
  • Merchandising; performs resets and “planograms” for multiple stores
  • Oversees cosmetics department; performs inventory control and loss prevention procedures
  • Relied on to perform troubleshooting on photo developing machines

shift supervisor

  •  put out merchandise as it comes in on our trucks
  • create displays, endcaps, and promotional runs with seasonal items
  • ensure that pricing of products is accurate and sale signs are correct
  • delegate assignments that need to be done to my fellow employees and follow up with them that they are done and correct

shift supervisor

  • daily inventories to insure that the on-hands of these products are correct
  • print out daily reports to make sure the department totals are correct
  • daily deposits and book keeping
  • emails and transfers
  • schedule tasks in computer and sign off on them when they are completed 
  • receive in product from our vendors
  •  order product from our warehouse on a weekly basis for sale needs

shift supervisor

  • Investigate and resolve complaints regarding food quality, service, and presentation  of packaging.
  • Serve Customers and provide batter service.
  •  Handle currency and credit transactions quickly and accurately. 
  •  Answer customer questions and resolve issues promptly and professionally to ensure complete customer satisfaction. 

shift supervisor

  • Ensure that our associates are providing great customer service
  • Follow cash handling procedures.
  • Cash Management Systems
  • Made change orders, as well as regular bank runs.
  • Enforce policies and procedures by role-modeling and communicating expectations to associates; including scheduling shifts.
  • Maintain a safe, secure and healthy environment by following all safety and sanitation standards and procedures.
  • Effective use of daily company tools and systems, including Microsoft Excel.

shift supervisor

  • Ensure all employees are following all health and safety guidelines. 
  • Balanced all dailey sales and weekley audits per company policy. 
  • Schedule and maintain all employee shifts and hour regimen to keep labor at a reasonable level.
  • keep records of employees’ attendance, and hours worked. 

shift supervisor

  • Opened/Closed store
  • Counted tills/drops in safe
  • Handled change, food and supply order
  • Experience with invoicing, produce order, approving pay and hiring
  • Mastery of prep, line work and serving
  • Effective communication with other managers (shift notes/meetings)
  • Line checks (temps, chemicals and sanitation)

shift supervisor

  • Order/Receive/Maintain Inventory
  • Supervise Food Preparation and Customer Service.
  • Maintain and ensure the practice of safety and sanitation regulations 
  • Complete daily paperwork including invoices, sales figures, and bank deposit. Also weekly payroll.

shift supervisor

  • Supervise the activities of team members to ensure work is completed in an effective manner, this  includes receiving, displaying, and cross referencing stock on a daily basis. 
  • Review invoices, work orders, consumption reports, and complete forecasts to have sufficient stock as team members for peak periods. 
  • Deliver customer service in a professional manner.
  • Responsible for opening and closing of store.
  •  Merchandising of stock in a professional manner.
  • Training of new team members.
  • Liaising with external staff and reps.

shift supervisor

  • Reconciled daily cash and deposit.
  • Investigate and resolve complaints regarding food quality and service-related issues.
  • Managed inventory, minimize loss and maximize profit.
  • Supervised and conducted training, conducted interviews and hired new staff.

shift supervisor

  • Lead daily operations to ensure the store and partners are operating efficiently.
  • Create deployment maps that allow each barista on shift to be in a position where they are comfortable and able to be most productive.
  • Assist the store manager in executing store operations.
  • Perform all cash management duties accurately and discreetly. 
  • Anticipate customer and store needs by constantly evaluating environment and customers for cues to foster the “Third Place” environment.

shift supervisor/barista

  • Leadership position that requires organizing of breaks, conflict prevention, flexing of positions, and ensuring duties were completed on schedule. 
  • Creating store orders and tracking inventory.
  • Counting and balancing tills/safe, creating bank deposits, and distributing tips.
  • Tracking store sales and meeting monthly sales goals.
  • Meeting customer satisfaction by providing quality beverages and maintaining a welcoming environment. 
  • Training new baristas and supervisors.

shift supervisor

  • Fostering a healthy and safe workplace.
  • Setting and achieving team targets for your shifts.
  • Achieve shift KPI’s, including profit, labor-to-revenue ratio, 
  • Completing performance reviews of employees, and giving on-shift coaching.

shift supervisor

  • Managed cash draws and cash pick-ups
  • Consistently improve customer satisfaction through expert resolution of conflicts, issues and concerns 
  • Train new employees and mentor through probationary period 
  • Supervised all employees, inventory management, and customer relations 
  • Persistently keep bar and work areas clean and sanitary in compliance with bar standards and local and state laws 
  • Provided fast, friendly professional service to all guests