bfc5ffb7-139d-4734-a3ca-77811a0eed06

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

  • I am a responsible, dependable, dedicated employee that has worked at PVHC for the past 16 years.
  • I believe in PVHC’s mission to provide quality care to the residents we serve.
  • I collaborate with interdepartmental entities to ensure the best quality care is being provided.
  • I am knowledgeable and follow the policies and procedures to ensure quality care is being provided to the residents. 
  • I am a compassionate nurse that wants to continue to provide quality care to the residents we serve.

Employment history

Shift Supervisor, Von Inc. North Jude, Ohio
Oct. 2018 – Present
  • Provide supervision, guidance, and education to the nursing staff throughout the PM shift.
  • Document residents condition changes and significant facility updates on 24 hour report.
  • Initiate investigations regarding resident complaints, missing property, unknown injuries, etc.
  • Lead the staff and residents in emergency situations, ie; fires, severe weather, building destruction/malfunctions, intruders, etc.
  • Complete CNA performance evaluations annually.
  • Complete weekly wound rounds where I assess and document on wounds, provide treatment recommendations, initiate interventions (ie. APM mattresses, w/c cushions, heel managers, etc),educate and provide in-services to staff, discuss wound concerns, updates at monthly QA meetings, collaborate with fellow wound nurse and wound care MD.
  • Consult with scheduler and facilitate scheduling changes as needed throughout the PM shift and the NOC shift.

Registered Nurse, Kertzmann LLC. Rollandhaven, Georgia
Jan. 2013 – Jul. 2013
  • Monitor, record, and report symptoms or changes in patients’ conditions.
  • Record patients’ assessments and vital signs.
  • Delegate, monitor and educate CNAs  
  • Collaborate with fellow nurses, CNAs, unit supervisors, dietary, social worker to assess, plan, implement, or evaluate patient care plans.
  • Administer medications and treatments as ordered by the resident’s physician
  • Provide education to residents
  • Transcribe orders
  • Complete admission assessment and paperwork
  • Complete weekly wound rounds where I assess and document on wounds, provide treatment recommendations, initiate interventions (ie. APM mattresses, w/c cushions, heel managers, etc),educate and provide in-services to staff, discuss wound concerns, updates at monthly QA meetings, collaborate with fellow wound nurse and wound care MD.
  • Responsibility pay (see Shift Supervisor duties)

Licensed Practical Nurse, Hermann and Sons. Port Kandi, Oregon
Dec. 2005 – May. 2010
  • Monitor, record, and report symptoms or changes in patients’ conditions.
  • Record patients’ assessments and vital signs.
  • Delegate, monitor and educate CNAs. 
  • Collaborate with fellow nurses, CNAs, unit supervisors, dietary, social worker to assess, plan, implement, or evaluate patient care plans.
  • Administer medications and treatments as ordered by the resident’s physician.
  • Provide education to residents.
  • Transcribe orders.
  • Complete admission assessment and paperwork.

Certified Nursing Assistant, Ward and Sons. Sanfordhaven, Massachusetts
Oct. 2003 – Jan. 2005
  • Answer resident call lights to determine residents’ needs.
  • Turn or reposition bedridden residents.
  • Provide and assist residents to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Measure and record food and liquid intake or urinary and fecal output, reporting changes to nursing staff.
  • Obtain vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by nursing staff.
  • Observe residents to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
  • Report observations of patient behavior, complaints, or physical symptoms to nurses.
  • Assist residents to eat or drink.

Education

Wisozk Academy, Lake Natashiaburgh, Alabama
Associate Degree Nursing, Nursing, Sep. 2010

Sipes Academy, South Wilburnside, Oregon
Licensed Practical Nurse, Nursing, Jan. 2005

The Berge, North Myriammouth, Rhode Island
Certified Nursing Assastant, Nursing, Jan. 2001

Purdy University, Adamsport, New Mexico
High School Diploma, Feb. 2000

Skills

Valid Registered Nurse License

Certified in BLS (CPR) for the Health Care Provider

Shift Supervisor for past 3 years

Registered Nurse/Responsibility Pay for past 3.5 years

Wound Care Certified for past 7 years

Knowledgeable in computer operations specifically ECS

83c3fc28-37f2-4a32-beaf-5c07b87b234f

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I like to consider myself as a fun, easy going, person. I am quick to learn what is expected in the job and do it when it is due to be done. I have great customer service; I always greet my clients with a huge smile when entering my place of work. I am bilingual which benefits in helping customers who have trouble speaking English or who have trouble speaking Spanish. 

Employment history

Jul. 2019 – Present
Orphastad, Connecticut
Shift Supervisor, Trantow-Nicolas

I am Shift Manager. I deal with closing and opening the store normally throughout my schedule. I count the drawers, deposit money. I work on truck when truck arrives, I do almost equivalently what the store manager does except the conference calls, etc. I am bilingual so it is beneficial helping those who have trouble speaking English.

Mar. 2018 – Apr. 2018
Macstad, Alaska
Cashier, Carter-Hermiston

I was a cashier, I cleaned the dining hall, did drive thru and front counter, I also transitioned into kitchen a variety of times to help when help was urgently needed

Education

Aug. 2018
High School Diploma: Business

  • Eastern Vermont College – Austinport, Arkansas

Skills

Customer Service
Expert

Great With Numbers
Expert

Knowledge on Computers
Expert

Drug Free
Expert

Fast Learner
Expert

Prompt
Expert

Fast Paced Worker
Experienced

Bilingual
Expert

4189c313-a0fa-4fc9-8c3c-26e18c3232fd

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Over the years i’ve learned a lot working in customer service and gained many wide-spread transferable skills in management, sales, and operations.  I have an exceptional ability to connect with people and understand their wants, needs, and desires and deliver on every interaction. I’m friendly and dedicated to meeting and exceeding expectations.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to help drive business. 

Employment history

Shift supervisor, Medhurst, Boehm and Mitchell. Frankiestad, Arkansas
Oct. 2019 – Present
Running the shift and making sure everything is properly rotated. First In First Out. Completing the daily checklist including checking food temperature and making sure people are following serve safe protocol. Closing or opening the store as well as making sure every guest leaves happy.

prep cook, Reinger, Franecki and Marquardt. East Sungmouth, Ohio
Dec. 2015 – Feb. 2017
Preparing and opening salad bar, prep station and any catering orders. Helping customers with anything in the case as well as answering any questions they might have about our products.

Shift supervisor, Sawayn and Sons. West Brigida, Indiana
Nov. 2013 – Oct. 2014
Delegating tasks, helping customers, taking catering orders. Close/ open the store as well as doing deposits, completing checklists and making sure everything was fresh and properly up to temp. At this time I started in noblesville, transferred to Cincinnati to help their stores regain some business but they ended up closing those stores and laying everyone off.

Education

Northern Texas Academy, Cristopherfort, California
High School Diploma, Apr. 2012

Skills

Managment
Experienced

Catering cordinator
Skillful

Customer service
Expert

78fced3a-d057-4fc3-b5d1-c925f6238c52

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Ability to grasp new concepts quickly and efficiently.  Actively seeking a role in your company.l

Employment history

Mar. 2020 – Present
Bahringerport, Delaware
Shift Supervisor, Gleichner-Lakin

  • Recruit, interview, and select employees.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Coordinate activities with other supervisory personnel or with other work units or departments.
  • Monitor inventory levels and requisition or purchase supplies as needed.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Write and record orders for merchandise or enter orders into computers.
  • Order or purchase supplies.

Sep. 2017 – Oct. 2017
Lake Eliana, North Dakota
Sales clerk, McLaughlin-Koss

  • Greet and assist customers in a timely manner.
  • Conduct sales transactions using cash processing terminals while ensuring the cash drawer is balanced daily. 
  •  Stock shelves ensuring that proper inventory levels are displayed. 
  •  Assisted customers with general inquires 

May. 2015 – Aug. 2015
Georgeannburgh, Kentucky
Caregiver, Hyatt Inc

  •  Assisting with personal care: bathing and grooming, dressing, toileting, and exercise.
  • Basic food preparation: preparing meals, shopping, housekeeping, laundry, and other errands. 
  • Help with organizing, packing or cleaning for a trip, or general house care and cleaning
  • Following a care plan and noticing any changes in the individual’s health, recording and reporting any differences 
  • Driving to and from activities, running errands, and help getting in and out of wheelchair-accessible vehicle 
  • Overseeing medication and prescriptions usage, appointment reminders and administering medicine 

Apr. 2011 – Jun. 2011
Lake Betsy, Washington
Medical Administrative Assistant, Gutmann, Stokes and Paucek

  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Education

Present
Bachelor of Science: Human Services

  • West Little University – Ullrichton, West Virginia

Skills

MS office

Positive Attitude

Time management

Oral/written communication

Ability to learn quickly

Dedicated team player

8d53de8e-9224-44ea-96fc-6bc0763b1fd3

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

I have been working in the customer service industry for 10 years and have lead numerous teams of different levels and strengths. I am extremely organized and complete tasks in a timely and precise manner. For 8 years, I have been juggling full time school and work to fulfill my passions for music and coffee. I currently play with the Symphony of the Fraser Valley as Bass trombone. I believe with passion and hard work you can make anything happen, and how far you can go is endless. I plan to apply all of these qualities as I progress with my team and get them to see all the possibilities in front of us.

Employment history

Shift Supervisor, Christiansen Inc. Binsburgh, South Carolina
Feb. 2019 – Present
Primary duties include opening and closing the store, and managing team members on the floor. Ordering for the store on a daily and weekly basis. Training new partners and recognizing individual and team accomplishments by coaching and checking-in with partners on a daily basis. Provide quality beverages, whole bean, and food products consistently for all customers. Utilizes operational tools to achieve operational excellence during the shift and ensure that health safety and sanitation guidelines are being followed. 

Music Librarian, Kertzmann Inc. Goodwinmouth, Ohio
Aug. 2014 – Feb. 2015
Job requirements entailed organization and distribution of music to band members for concerts, tours and readings. 

Shift Supervisor, Bayer LLC. Joelview, California
Jun. 2009 – Mar. 2014
Job entailed Day-to-day supervision of all Team Members on the floor, Maintaining focus on hospitality, speed of service and order accuracy, and ensuring all daily tasks are completed. Resolving customer complaints effectively to maintain the highest level of guest satisfaction.

Education

Northern Blick Institute, New Novellaland, Wyoming
Bachelor of Arts, Music – Completion April 2019, Present

North Hilpert, Roscoeland, Missouri
Music Education, Secondary stream – educational upgrade, Music, Aug. 2017

Awards

Coffee Master – September 2018

Greener Apron – July 2018

Barista Trainer – March 2018

Partner of the quarter – June 2017

51a50c35-f486-43cb-aab2-04894b27c51c

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

I have been trying to gain new experience in finding new job. I am ready to learn new skills. In the past i have train to be helpful to others and listen to orders. Im motivated and want to improve myself. Ive been promoted to management level in my previous job within 2 years and im seraching for new experience. 

Employment history

Shift Supervisor, Quitzon, Daniel and Bartoletti. New Erick, Nevada
Feb. 2017 – Mar. 2018
  • Manage and deligate task to all partners to ensure smooth operation
  • Make sure all the retail area are properly display with products according to needs
  • Make all the nessasary report on sales, inventory, and partners to be kept in system. 

Store in Charge, Hickle and Sons. East Anibalton, West Virginia
Sep. 2011 – Dec. 2011
  • Make sure that operation and delivary service within the time schedule.
  • Make sure that the inventory of stocks were sufficient for operation
  • Make sure filing work were done within the time frame given. 

Education

Eastern Beier, Lake Laurencefurt, Alaska
High School Diploma, Business Administration, Jan. 2015

Skills

Management

Merchandise

Time Management

Ready to learn new skills

Hardworking

05578659-30d4-447e-89c6-1a6ddf88c0c9

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Dedicated, goal- driven, hands on leader with 5+ years in the Customer Service industry.
Extremely attentive and organised, always providing honest customer service.
Exceptional ability to lead a high- performing team focused on meeting KPI’s, goals and targets.
Eager to advance my career within a reputable, nation- wide company.

Employment history

Sep. 2019 – Present
Boehmhaven, New Hampshire
Shift Supervisor, Dooley Inc

I am currently a Shift Supervisor and have been managing shifts since September 2016. 

This job requires me to:
– Delegate and follow up on tasks
– Manage and supervise other staff members
– Train other staff members to ensure daily KPI’s, targets and goals are met.
– Resolve customer conflict (Dealing with customer complaints, etc.)
– Cleaning (maintain sanitation to safety standards)
– Cash Handling
– Stock Control
– Computer Input

Aug. 2014 – Mar. 2015
Lake Abe, South Dakota
Customer service, Kuhn, Bartell and Wolff

This job required me to be the face of the store, often being left in charge of myself or two other staff members.
This job was 100% customer focused. 
I often closed the store, which involved cash handling and turning off major equipment.
– I served customers and processed cash payments via the cash register, or other payments via an EFTPOS machine.
– I prepared food such as fresh donuts and sandwiches.
– I was the main barista who used the Espresso Machine, serving hot beverages.
– I also served milkshakes, frappes, cold drinks, etc.

May. 2012 – Feb. 2013
Louieview, South Dakota
Kitchen Hand/ Waitress, Green-DuBuque

This was my first job. My duties included:
– Washing all dishes from the restaurant and the kitchen
– Polishing Silverware
– Occasionally prepping vegetables
– Cleaning the bench tops and floors

I later became a waitress for functions where I:
– Served customers platters of food
– Cleared away crockery, glasses, etc.
– Cleaned tables and assisted in packing up after the function.

Education

Nov. 2016
Shift Management Course

  • Mante University – North Treva, Missouri

Jul. 2015
Diploma of Beauty Therapy

  • Tremblay Academy – Satterfieldburgh, Tennessee

Skills

Time Management
Expert

Conflict Resolution
Expert

Ability to Work Under Pressure
Experienced

Co- Operation/ Teamwork
Expert

Leadership
Experienced

Organisation
Experienced

3382cce6-33a9-49a3-a431-9ec939dd50b2

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Creative, outgoing and hard working leader that is motivated to grow and learn in the food and health field.  Years of positive experience in service rolls and extremely dedicated to providing excellent customer experiences.  Advanced knowledge in many areas including inventory management, food, labor, and food safety policies and guidelines.  Excited and ready to work with a  team of positive and likeminded individuals. 

Employment history

Apr. 2017 – Jun. 2017
Schillerview, Oregon
Shift Supervisor, Jacobs-Mosciski

  • The shift supervisor is the manager on duty so are responsible for approaching all customer issues, the nightly inventory and department counts, paring drawers and the safe and finalizing the deposit. In charge of teams of up to 8 people, this includes deployment, assigning positions, running breaks, making cuts, etc. 

Dec. 2013 – May. 2014
East Willianmouth, Montana
Head Bartender, Vandervort Inc

  • Employed with SMG for 9 years and experienced everything the job had to offer. Last promotion was to head bartender. Duties included assisting with ordering, keeping inventory and ensuring the proper use of FIFO, training new bartenders, coaching employees on recipes, planning and executing promotions and assisting all bar customers. 

Education

Present
Bachelor of Science: Ecology

  • Northern Wyoming Institute – Cristopherview, Virginia

Jan. 2013
Associate of Science: AS

  • Northern Buckridge College – New Von, Arizona

Skills

Can manage and complete an array of tasks

Punctual

Can handle extremely busy and stressful situations with ease

Strong communicator and trainer

Pride myself on customer service

Great team leader

Very detail oriented

Reliable

663d6e0c-cb69-4c05-9eb3-c1f39b3349fc

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Experienced in working with people and under pressure.  A creative problem solver, ready to take on challenges and gain new experience.  Adept at marketing and networking among a community with the ability to spread and advertise information across a varied audience.  Skilled in teaching and training with a developed sense of confidence in training new skills, with a passion for helping people and delivering above satisfactory experiences. 

Employment history

Shift Supervisor, Sawayn LLC. West Exieborough, Arkansas
Jun. 2019 – Present
  • Supervising each shift when present
  • Crafting and serving well made coffee and tea beverages
  • Roasting coffee for Dunn Bros locations
  • Selling products to guests in a friendly and upbeat nature
  • Crafting and serving Dunn Bros lunch and breakfast items
  • Keeping store on track so far as stocking supplies, cleanliness, and team communication

Trivex Technician, Howell, Thiel and Anderson. Douglasville, Maine
Jun. 2015 – May. 2016
  • Operating Trivex maching for pouring lenses
  • Keeping warehouse and work area clean
  • Keeping track of lense supply inventory and restocking

Hostess, Hane, Sauer and Klocko. Sharleneberg, Mississippi
Dec. 2015 – Mar. 2016
  • Charting and reserving tables based on guest influx and resturaunt accomodations
  • Greeting and seating guests
  • Addressing guest complaints and solving problems related to seating arrangement and dining experience
  • Designating tables per server depending on workload

Education

Gleichner University, Terrencestad, Connecticut
High School Diploma, Nov. 2014

Skills

Effective teaching
Experienced

Problem Solving
Experienced

Team leading
Experienced

Guest interaction
Expert

e9d82f9e-fca6-4733-9d94-732e379990b0

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

I am a highly motivated and hardworking individual, who has 4 years in customer service and office administration experience. I am very passionate about the automotive industry and am eager to learn new skills and advance my career. As a self-motivated individual, I am keen to follow my dream within this industry.

Employment history

Shift Supervisor, Oberbrunner LLC. Legroshaven, Michigan
Jan. 2020 – Present
  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
  • Arrange for storage facilities when required.
  • Interview, select, and train warehouse and supervisory personnel.

Office Assistant, Raynor-Jaskolski. Prohaskatown, Massachusetts
Sep. 2019 – Present
  • Plan, administer and control budgets for contracts, equipment and supplies.
  • Monitor the facility to ensure that it remains safe, secure, and well-maintained.
  • Direct or coordinate the supportive services department of a business, agency, or organization.

Education

Southern Georgia University, Melvinport, Arizona
Bachelor of Science, Business Administration, Present

Koepp Institute, Leifmouth, South Dakota
Associate of Arts, General Education, Nov. 2017

South California Institute, Kirbyburgh, California
High School Diploma, Nov. 2015

Skills

Microsoft Office
Expert

Book Keeping
Experienced

Management
Experienced

Customer Service
Experienced

Graphic Design
Skillful

Computer Troubleshooting
Experienced

a5d8ebfc-d6bb-43f4-82ec-d17a7d3e17ea

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Shift Supervisor dedicated to providing legendary customer service at high-end coffee houses.  Manager on duty responsible for overseeing complete shift operations including service delivery, food safety and management, coffee experience, and staff oversight.  Actively seeking an internal promotion to Store Manager where I can utilize skills gained through experience to continue to positively grow and impact the organization.

Employment history

May. 2019 – Present
Pacochaton, Delaware
Shift Supervisor, Conroy, Wehner and Barrows

  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Provide customers with product details, such as coffee blend or preparation descriptions.
  • Count money and make bank deposits.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Order and purchase equipment and supplies.

Mar. 2015 – Apr. 2015
East Gabriela, Massachusetts
Backroom Associate, Brakus-Medhurst

  • Stock shelves with products.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.
  • Answer questions about product features and benefits.

Oct. 2013 – Mar. 2014
West Rosannahaven, Kansas
Sales Associate, Hermiston, Stehr and Beahan

  • Explain products or services and prices and demonstrate use of products.
  • Answer questions about product features and benefits.
  • Stock shelves, and mark prices on shelves and items.

Education

Mar. 2012
High School Diploma

  • South Abernathy – New Trentton, Wisconsin

Skills

Organization

Time management

Multitasking

Fluent In Spanish

34cf8d82-b886-4307-858f-aec05fa47a26

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Detail-oriented, motivated, and adaptable team player. Offering a new but dedicated fellowship willing to learn in a positive environment. Currently degree-seeking in a rigorous course at Delaware Technical Community College. Equipped with skills and drive to complete strenuous task such as filing, communications, and computer related task. 

Employment history

Apr. 2018 – Present
Martiland, Louisiana
Shift Supervisor, Weissnat, Stracke and Sanford

Responsible for delivering outstanding customer service in a $50,000 a week store. Developing team members, inventory management, labor and cash handling during various shifts. Leading restaurant compliance with established safety and sanitation procedures and all Federal, State, and local regulations (child labor laws, wage and hour, etc.). Ensure everyone follows the company’s guidelines, policies and procedures. In addition, scheduled and directed staff in daily work assignments to maximize productivity. 

Feb. 2017 – May. 2017
North Tyrell, Washington
Team Member, Lubowitz, Doyle and Shields

Provide customers with fast, efficient, and friendly service to ensure retention. Duties include, communication with management, peers, and general public. Handling a large amount of cash and food in a high volume restaurant.  

Education

Present
Associate of Applied Science: Paralegal

  • East Balistreri Academy – Port Arethashire, Pennsylvania

Skills

Microsoft Office
Skillful

Filing
Experienced

Office eqiupment
Experienced

Adept in technology

Time management
Experienced

Certifications

7927b4c8-0b96-4c52-9179-d6040a191b6e

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Retail supervisor with 10 years of customer service and 5 years of office management experience looking to leverage skills into an administrative assistant position. Recently completed a diploma program in Administrative Assistance. Extremely organized, excellent time management skills, and an incredibly quick learner.

Employment history

Shift Supervisor, Hickle, Russel and Schmitt. Baileyside, Georgia
Jun. 2017 – Present
  • Resolves customer issues in person and on the phone
  • Cash management
  • Manages a team of 10 cashiers
  • Merchandising; performs resets and “planograms” for multiple stores
  • Oversees cosmetics department; performs inventory control and loss prevention procedures
  • Relied on to perform troubleshooting on photo developing machines

Cashier & Photo Lab Technician, Bogisich-Bailey. East Layla, New Mexico
Dec. 2013 – Mar. 2014
  • Cashes customers out in a timely manner
  • Follows basic rules and procedures to perform refunds, exchanges, money orders, Money Gram transactions
  • Stocks shelves with merchandise on delivery days
  • Helps customers one-on-one in photo department
  • Performed maintenance on chemical-run film and photo developing machines

Education

South Herman Institute, Walkerstad, Idaho
Diploma, Administrative Assistant, Apr. 2019

Eastern New Mexico University, Landonville, New York
Associate of Arts, General Studies, Apr. 2013

Skills

Microsoft Office

Office Management

Management

Customer Service

b2e03dbb-1baf-49dd-b5b3-a9df4135012d

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

I am a hardworking, quick learning, passionate worker who genuinely cares that every customer I talk to has an enjoyable experience and I make sure to press that upon my coworkers as well. Reliable and dependable, I have never called in sick and often am the first one called when extra workers are needed or someone calls out of work. 

Employment history

Shift Supervisor, Crooks Group. Port Shaun, Wyoming
Jan. 2018 – Present
Greet customers and provide excellence dining and catering experience. Monitor food preparation methods, portion sizes, garnishes and food presentation.  Counting money and making bank deposits, taking inventory and ordering food. Investigating and resolving customer complaints. Maintaining food equipment and keeping logs of temperatures. Training new employees, as well as doing the duties I did at Heavenly Ham. 

Helper, Oberbrunner-Schulist. West Ozzieberg, Pennsylvania
May. 2016 – Mar. 2017
Learning and assisting carpenters, electricians, and other handymen, demolition and renovation, gathering supplies and bringing them to job site. Putting up dust protection, cleaning up, and removing garbage from from site. Talking with customers and explaining current siutation and estimates. 

Prep, Welch, Carter and Crooks. Hammeshaven, Pennsylvania
Jun. 2015 – Feb. 2016
Job duties included: prepping and serving food, deliveries, taking orders, stocking, preparing and setting up for catering, as well as cleaning and doing dishes. 

Education

North Lubowitz, South Lawerence, Tennessee
Associate of Arts, Pychology, Sep. 2017

Skills

Memory

Versatility

Multitasking

Customer Service

Delegation of Duties

Quick Learner

Improvisational Skills

Good under Pressure

Adaptable

63f29ca6-e655-4e07-8a95-b06374018402

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

  • A self-motivated and organized professional with over five years of experience.
  • Highly organized and independent, able to accomplish tasks with creativity.
  • High energy and confident. 
  • Experienced supervisor with a management style that motivates staff productivity.
  • Outstanding communication skills.
  • Experienced trainer able to explain information clearly, recognize excellence in individuals and inspire team members their potential.

Employment history

Shift Supervisor, Konopelski-Fritsch. Hammesfort, Maine
Sep. 2017 – Oct. 2017
Promote a positive atmosphere and go above and beyond to guarantee each customer recieves exceptional service, solving multiple issues for different customers at the same time and finishing assigned tasks in time. Opening and closing the store which includes counting cash and making bank deposits, keeping a clean and neat enviroment. Tracking the store’s customer surveys everyday making sure its always it meets expectations. Built and maintained effective relationship with coworkers by training, directing and supporting them. Store planning and merchandising products. Offer special assistance to persons wih special needs, and building trust with customers in general.

Sales Associate, Parisian Inc. East Shirleymouth, Mississippi
Feb. 2014 – Apr. 2014
Reccomended merchadise to customers based on their needs and preferences. Maintained knowledge of policies regarding payments, returns and exchanges. Engaged with customers with a sincere and friendly manner. Contacted other stores to determine merchandise availability. 

Education

Hackett Institute, Christiansenview, Oklahoma
Retail Management, Present

West Olson, Port Fredchester, Nevada
High School Diploma, Aug. 2012

Skills

Customer Service
Expert

Multi-tasker
Experienced

Time management
Expert

Organized
Expert

Problem solver
Expert

d1c2d41d-dccb-4123-9b4c-0795d643c5c6

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I’m an enthusiastic college student who is eager to learn and lead in fields where there is substantial stress and pressure. The harder a job is, the more I invoke to pursue it and master it so that my team won’t have to worry about me or carry my weight. I’m a team player that loves to contribute everything he’s got to make sure things get done in a professional manner. I’m not afraid to fail in my tasks because I know I’ll only get better at them after.

Employment history

Feb. 2019 – Present
Keenanhaven, Arkansas
Shift Supervisor, McDermott, Walsh and Bogisich

Establish and maintain order within the work environment. Plan, direct, and coordinate employees to do their job effectively. As a supervisor, I needed to work in the kitchen and and as a cashier in a fluent way where I could be helping all the employees if the day starts to get too busy. Essential duties included ordering all the food and supplies needed to maintain the restaurant at a working level. Interacting with employees and customers was essential in the job because I had to keep all employees busy at all times just as well as making sure customer satisfaction was always exceeding expectations.

Apr. 2017 – Nov. 2017
Gradymouth, Wisconsin
Mechanic, Vandervort Inc

Fix and replace parts for semi trucks. Essential duties included doing paperwork to make sure all the documents needed to order the right parts for a vehicle checked out and then replace the part. Make sure that customers always felt satisfied with the company’s service.

Education

Present
Bachelor of Science: Psychology and Criminology

  • The Kub – North Donya, Oklahoma

Jul. 2019
Associate of Arts: Psychology

  • Western North Carolina Institute – Port Abrahamfort, Arizona

Languages

English
Native speaker

Spanish
Fluent

Skills

Leadership
Skillful

Communication Skills
Experienced

Organization
Experienced

Efficiency is SPSS
Skillful

cf6ec344-1407-4cfb-a7ff-58dc0b68444c

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I am currently studying graphic design, but my true passion Is with photography. I started taking photos when I was 14 when I received my first camera. I took photography and graphic design classes all throughout high school. My sophomore year I found my passion for sports photography. I then spent the next two years working as my high school football teams photographer, where I really excelled In photography. I was also the head of the sports section for my senior yearbook. I was also the co editor of the yearbook. My senior year, I also took and AP 2D art course where I concentrated my  portfolio on emotions through sports, I got a 4 of my AP exam. At the end of my senior year, earned a senior showcase where I was able to show my work from the last four years. After high school, I worked alongside my mom and helped work a few weddings. I have also taken a few graphics and photography courses through Arizona State University.

Employment history

Apr. 2018 – Present
Lockmanville, Illinois
Shift supervisor, Heathcote, Conn and Monahan

At Starbucks I am currently a shift supervisor. I am responsible for opening and closing the store. I also work with all the money on the shift that I am working and I work to place both change orders and delivery order. I am also responsible for placing my other partners In the right positions In order to make the shift run as smooth as possible but also help newer partners to learn their positions. I can also train partners when they first start at our store.

Nov. 2015 – Oct. 2016
Bergstrombury, Pennsylvania
Employee, Collins and Sons

At Chick-fil-A, I was considered a senior team member. In that position I was considered the model employee. I worked mostly up front with customers but I do have kitchen experience. While there I also helped to train new employees.

Education

Present
Bachelor of Arts: Graphic Design

  • South Utah Academy – Hoegermouth, Florida

Jan. 2018
High School Diploma

  • Eastern Massachusetts Academy – West Candaceville, Minnesota

Skills

HTML
Beginner

Photographery
Experienced

Customer service
Experienced

Affiliations

ee805ed4-593c-4ba4-9fc0-72a9e6171651

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

A highly organized professional with more than twenty years of law enforcement and security experience. Strong problem-solving and decision making skills with the ability to develop and implement effective action plans. Excellent communication and presentation skills. Committed to enhancing knowledge of security techniques; completed intensive security training program through ABC Retail Company.
Experienced and customer service-oriented individual, with over nine years of experience working in high-end coffee shops. Exceptionally talented in preparing popular blends of coffee, latte, and espresso by following set standards and protocols.Assist with food preparation and serving, ensuring time-efficiency and accuracy of orders. Ability to ensure the cleanliness and sanitation standards of coffee bars and customer sitting areas. Known for building collaborative relationships with the team members and customers.
Soldier,

Employment history

Jul. 2008 – Aug. 2008
East Benedictland, Maryland
Shift Supervisor, Greenfelder, Dach and Toy

This job contributes to Starbucks success by assisting the store manager in executing store operations during scheduled shifts. This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers.

Mar. 2003 – Mar. 2006
Lake Berniefurt, New York
E-4 specialist, Hand Group

  • The duty of a Specialist is to competently perform all tasks associated with your MOS, and any other tasks designated by your leadership. Essentially you obey orders and maintain proficiency in your job. Additionally you should be mentoring junior soldiers so that they achieve that same proficiency.
  • Receive bulk, individual, or organizational laundry
  • Operate mobile laundry system, shower units, light duty sewing machines and associated equipment
  • Alter sizes, and repair uniforms and zippers
  • Operate and maintain sewing, darning and button machines

Education

Present
Behavior Science

  • Western Schaefer College – Korytown, Texas

Jun. 2016
Associate of Science: Liberal Arts and Sciences/Social Sciences A.A.

  • Southern Rice – Lynchfort, Kentucky

Skills

Team work
Expert

computer
Expert

cashier
Expert

6afcc8d6-a27f-4e40-a92c-a82b33336c4b

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Hardworking, guest-oriented, hands-on leader with 4+ years’ experience managing restaurant operations at a high-end establishment.  Adept at leading front of house employees ensuring the highest standards of customer service and food quality.  Expert in the areas of scheduling, labor, leader and personal development, and food safety policies and guidelines.

Employment history

Jun. 2019 – Present
Trevorborough, Alabama
Director of Operations & Hospitality, Hintz Group

  • Responsible for creating remarkable guest experiences by building a team and managing systems.
  • Oversee all restaurant operations shouldering guest experience, food safety, and profitability responsibilities.
  • Identifies, trains, releases, and coaches team members, leaders, and one mentee- growing their personal leadership and skill capacity.
  • Provides clarity- team members and leaders know and execute roles with excellence.
  • Implements Team Leader and Supervisor development processes.
  • Onboarding: Selects and mobilizes new team members and leaders.
  • Cashier Accountability: Correctly executes proper cash counting systems per Chick-Fil-A standards.
  • Back Office: Executes safe counts, smart safe, daily reports, INFORM, and other needed responsbilities per Chick-Fil-A standards.
  • Responsible for all daily operations to include schedule creation in order to provide the highest customer service and productivity results for a restaurant generating above $5 million per year.

May. 2017 – Aug. 2017
East Maryamouth, Tennessee
Shift Supervisor, Weber, Douglas and Cartwright

  • Responsible for creating remarkable guest experiences by winning shifts.
  • Readies a daily shift management plan in order to win the shift by ensuring guest experience and guest throughput.
  • Executes daily shift huddles focused on development, encouragement, quality, and tasks.
  • Oversees shift productivity per Chick-Fil-A standards.
  • Assits in Bi-annual reviews of all leaders and team members.
  • Performed various financial activities such as cash handling, deposit preparation, and closing office procedures.
  • Observed and evaluated workers and work procedures to ensure quality standards and service, and completed disciplinary write-ups.
  • Took part in guest recovery and ensured that the guests continued to give the company business. 

Sep. 2016 – Nov. 2016
Kuvalisside, Michigan
Team Leader, Hayes, Pouros and Powlowski

  • Responsible for creating remarkable guest experiences by ensuring quality and food safety. 
  • Completed and posed the daily eRQA and coaches results per Chick-Fil-A standards.
  • Food Safety Evaluation: Completed and posted the daily Food Safety Evaluation and coaches results per Chick-Fil-A standards. 

Oct. 2015 – Jan. 2016
Octaviochester, Texas
Team Member, Keeling Inc

  • Responsible for creating remarkable guest experiences.
  • Requested and recorded customer orders, and computed bills using cash registers.
  • Prepared daily food items and beverages, using proper safety precautions and sanitary measures.
  • Resolved customer needs using professionalism and sensitivity.

Education

Present
BBA: Leadership and Management

  • Hickle College – Huelsbury, Maryland

Skills

Natural Leader

Time Management

Decision-Making

Communication

Analytical

Awards

Certifications

48ea71cb-f1f9-45ca-a1be-06ec71984a89

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Talented, sales-driven, recognized expert in the fields of direct sales and partner channel sales management.  Equipped with 4+ years of experience in the areas of sales, marketing, business operations and development.  Eager to advance my career and obtain a sales position to continue my building blocks towards being exceptional.

Employment history

Jun. 2015 – Present
D'Amoreview, North Carolina
Shift Supervisor, Kohler, Thompson and Baumbach

  • Ensuring customer satisfaction.
  • Contact customers to persuade them to purchase merchandise or services.
  • Answer questions about product features and benefits.
  • Resolving issues and obstacles.
  • Cash handling experience.
  • Managerial experience leading a team to meet goals.
  • Demonstrated exceptional multitasking skills to ensure excellent customer service while preparing drinks, cleaning, cash handling, stocking and performing other duties

Aug. 2013 – Apr. 2014
Kendallfurt, Ohio
Assistant Manager, Armstrong Group

  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Schedule staff hours and assign duties.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Order and purchase equipment and supplies.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.

Education

Present
Associate of Arts: Music Theory

  • Stracke Academy – South Ranaebury, Florida

Apr. 2013
High School Diploma

  • The Mississippi Institute – Kirlinburgh, Utah

Skills

Bilingual
Experienced

Communication
Expert

Multitasking
Expert

Critical Thinking
Expert

Handling Pressure
Expert

Problem Solving
Expert

67f030ec-abfb-42be-b8c4-04a59ffe9369

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Motivated, client- focused, friendly customer service Supervisor, who is dedicated to meeting and exceeding expectations at every interaction. Lead a crew of twenty- six employees under my Supervision as Shift Supervisor. Over 10 years of management skills, providing clients with the upmost respect, loyalty and dedication and services obtained through precise training. Knowledgeable, dependable and attentive with experience as a leader. Open minded with a positive attitude in helping others and consistent in ensuring customers feel welcomed. 

Employment history

Shift Supervisor, Von Group. West Leeann, Maryland
Oct. 2016 – Jan. 2017
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Recruit, interview, and select employees.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.Hire employees and process hiring-related paperwork.
  • Collect information about individuals or clients, using interviews, case histories, observational techniques, and other assessment methods.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Collect information and make judgments through observation, interviews, and the review of documents
  • Train other staff, volunteers or student assistants, and schedule and supervise their work..

Shift Suprvisor, Gibson Inc. Feilhaven, Utah
Jun. 2013 – Nov. 2014
  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
  • Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
  • Develop risk management programs to ensure continuity of supply in emergency scenarios.

Sales Associate, Brown, Shanahan and Cremin. Hirthefurt, Mississippi
Mar. 2012 – Jun. 2012
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Recruit, interview, and select employees.
  • Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
  • Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
  • Count money and make bank deposits.

Education

Northern Turcotte Academy, Connellystad, Hawaii
Liscensed Nurse Practitioner, Nursing, Present

West Hamill, Ottoshire, New Jersey
(CNA) Certified Nursing Assistant, Nursing, Sep. 2005

Skills

Communication
Experienced

Security Management
Experienced

Receptionist
Experienced

0e9f3763-a509-4ecb-9b14-d13cceed70c3

Andrew Smith

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction. Current college student studying in the Dental Hygiene Program.

Employment history

Shift Supervisor, Jacobi LLC. Dorthaborough, South Dakota
Aug. 2016 – Jan. 2017
  • Responsible for opening and/or closing the stores
  • Transport store deposits to the bank
  • Unloading weekly warehouse truck
  • Answer questions about product features and benefits.
  • Order or purchase supplies.
  • Resolve customer complaints regarding sales and service.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Process merchandise returns and exchanges.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Sort, count, and wrap currency and coins.
  • Supervise others and provide on-the-job training.
  • Stock shelves, and mark prices on shelves and items.
  • Compute and record totals of transactions.
  • Compile and maintain non-monetary reports and records.
  • Offer customers carry-out service at the completion of transactions.
  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
  • Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Use computers to produce signage.
  • Plan commercial displays to entice and appeal to customers.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Develop ideas or plans for merchandise displays or window decorations.
  • Collaborate with others to obtain products or other display items.

Pharmacy Technician, Smitham, Marvin and Gerhold. Port Jeffrychester, New Hampshire
Dec. 2012 – Jan. 2013
  • Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
  • Receive written prescription or refill requests and verify that information is complete and accurate.
  • Establish or maintain patient profiles, including lists of medications taken by individual patients.
  • Supply and monitor robotic machines that dispense medicine into containers and label the containers.
  • Maintain proper storage and security conditions for drugs.
  • Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.
  • Answer telephones, responding to questions or requests.
  • Prepare and process medical insurance claim forms and records.
  • Price and file prescriptions that have been filled.
  • Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
  • Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.
  • Operate cash registers to accept payment from customers.

Data Entry Specialist, Lockman and Sons. Jordanborough, Oklahoma
Nov. 2010 – May. 2012
  • Keying client donor amounts onto spreadsheets
  • Experience with Microsoft Word and Microsoft Excel
  • Analysed monthly balance sheet accounts for corporate reporting
  • Establish tables of accounts and assign entries to proper accounts.
  • Develop, implement, modify, and document record-keeping and accounting systems, making use of current computer technology.
  • Receive payments and post amounts paid to customer accounts.

Shift Supervisor, Price, Feeney and Heller. West Summer, Texas
Oct. 2009 – Mar. 2010
  • Responsible for opening/closing the stores
  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Monitor customer preferences to determine focus of sales efforts.
  • Direct, coordinate, and review activities in sales and service accounting and record-keeping, and in receiving and shipping operations.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers’ questions, and provide information on procedures or policies.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Process merchandise returns and exchanges.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Sort, count, and wrap currency and coins.
  • Supervise others and provide on-the-job training.
  • Stock shelves, and mark prices on shelves and items.
  • Compute and record totals of transactions.
  • Compile and maintain non-monetary reports and records.
  • Offer customers carry-out service at the completion of transactions.

Education

Robel University, South Jenineton, New Hampshire
Associate of Applied Science, Dental Hygiene, Present

Northern Gottlieb Academy, Quigleyside, Arkansas
High School Diploma, General Studies, Oct. 2005

References

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Customer Service








Teamwork








Communication








Computer Skills








Retail Management








Creativity








54768f0f-7347-4b5e-98aa-8adb5deb0149

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Positive, hardworking, hands-on leader with 9+ years’ experience Supervising Shifts at Fast food Outlets.  Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality.  Expert in the areas of inventory management, food, labor, and supply costing, and food safety policies and guidelines.

Employment history

Shift Supervisor, Ondricka-Yundt. New Burlfort, Kentucky
Feb. 2016 – Present
  • Clean, stock, and restock workstations and display cases.
  • Serve orders to customers at windows, counters, or tables.
  • Order and take delivery of supplies.
  • Take food and drink orders and receive payment from customers.
  • Handling cash; including counting the safe, counting tills and preparing cash bags for banking.
  • Supervising shifts with 6-10 people.
  • Maintain sanitation, health, and safety standards in work areas.

Casual Team member/ Full-Time Shift Supervisor, Mills, Lubowitz and Rutherford. Barrowsmouth, Arizona
Nov. 2012 – May. 2013
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
  • Take food and drink orders and receive payment from customers.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Maintain sanitation, health, and safety standards in work areas.
  • Verify that prepared food meets requirements for quality and quantity.
  • Order and take delivery of supplies.
  • Serve orders to customers at windows, counters, or tables.
  • Clean, stock, and restock workstations and display cases.
  • Supervised 4-8 people on Shift.
  • Delegated tasks to crew.
  • Cash Handling policy; counting tills, counting the safe/float and prepared cash bags for banking.

Education

East Cormier, Othaton, Tennessee
Certificate III, Retail, Mar. 2016

West Spinka Academy, Lake Fredrichaven, Michigan
High School Diploma, VCE, May. 2010

Additional information

Skills

Computer Skills

Strong Work Ethic

Time Management

Problem Solving

Critical Thinking

Leadership

29f587f2-9ce4-428d-9f34-f0f15dd34bed

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Positive, hardworking, leader with 5+ years’ experience in retail and customer service.  Adept at leading employees ensuring the highest standards of customer service and food quality.  Expert in the areas of stocking, rotating product,cleaning equipment ,packing bakery items,and food safety policies and guidelines.

Employment history

Dec. 2018 – Present
New Billie, Delaware
Bakery Lead, Schulist-Crist

  • Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.
  • Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.
  • Prepare or maintain inventory or production records.
  • Order or receive supplies or equipment.
  • Operate slicing or wrapping machines.
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Receive and process customer payments.
  • Set up or restock product displays.
  • Take customer orders and convey them to other employees for preparation.
  • Take out garbage.
  • Clean or sanitize work areas, utensils, or equipment.
  • Order items needed to replenish supplies.
  • Plan daily task
  • Rotate items  

Pearlview, Rhode Island

Camp Leader, Ratke-Reynolds

  • Maintain a safe play environment.
  • Sanitize toys and play equipment.
  • Assist in preparing food and serving meals and refreshments to children.
  • Help children with homework and school work.
  • Read to children and teach them simple painting, drawing, handicrafts, and songs.
  • Organize and store toys and materials to ensure order in activity areas.
  • Assist staff with camp activities 
 

Jun. 2011 – Dec. 2011
Lake Michelina, Nevada
Shift Supervisor, Corwin, Mohr and Kassulke

  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Stock shelves with products.
  • Use computers to produce signage.
  • Check in vendors
  • Count money received 
  • Cashier 
  • Count registers
  • Open store Close store
  • Set alarm 
  • Plan daily task  
  • Train new employees
  • Review employment applications and job orders to match applicants with job requirements. 

Feb. 2008 – Mar. 2008
Lake Daria, Pennsylvania
Sales associate, McGlynn-Jenkins

  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Keep areas neat while working and return items to correct locations.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Suggest specific product purchases to meet customers’ needs.
  • Work as part of a team.
  • Stock shelves with products.
  • Cashier
  • Scan items to check instock
  • Rotate items
  • Stock overstock in backroom

Education

Sep. 2007
High School Diploma

  • South Kentucky Academy – West Zack, New York

Skills

Lead
Experienced

Cashier
Expert

Cleaning
Experienced

0acc2e0f-3e22-43ba-9871-3c3fc8a3ec41

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Customer Service driven, goal-oriented professional dedicated to driving operational success and providing customers with memorable shopping experiences.  Vast experience managing store operations and customer service for reputable pharmacy stores Rite Aid and CVS.  Positive, adaptable leader passionate about building lasting relationships and making a difference in the lives of others.

Employment history

Shift Supervisor, Hane-Haley. Fritzview, Nebraska
Sep. 2015 – Nov. 2015
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Stock shelves with products.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Interview, select, and train supervisory personnel.
  • Facilitate transactions for customers.
  • balance safe and deposit funds.

Shift Supervisor, Koepp Inc. North Miaville, Illinois
Feb. 2015 – Mar. 2015
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Stock shelves with products.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Interview and train warehouse and supervisory personnel.
  • Facilitate transactions for customers.
  • Balance safe and deposit funds.

Associate, Turner, Ebert and Gusikowski. New Staciachester, Indiana
Mar. 2013 – Jun. 2013
  • Keep areas neat while working and return items to correct locations throughout shift.
  • Facilitate transactions
  • Straighten, or face, store items throughout shift.
  • Stock shelves on load days.

Education

East Schoen, North Houston, Florida
Associate of Science, Nursing, Present

Skills

Retail Management
Experienced

Customer Service
Expert

Balancing Safe
Experienced

fc2b078b-9686-4dc3-b63a-c2fed27c026e

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships. Actively seeking a customer service role where I can utilize my experience to add immediate value to an organization.

Employment history

Jun. 2018 – Jan. 2019
Delindaland, Louisiana
Shift Supervisor, Runolfsdottir LLC

  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Provide customers with product details, such as coffee blend or preparation descriptions.
  • Demonstrate the use of retail equipment, such as espresso machines.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Balance receipts and payments in cash registers.
  • Manage all employees on the floor and assign positions for adequate workflow 

Nov. 2016 – Dec. 2016
Myronchester, North Carolina
Film Crew, Connelly, Feeney and Runte

  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Balance receipts and payments in cash registers.
  • Stock customer service stations with paper products or beverage preparation items.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Education

Present
Associate of Applied Science: Computer engineering

  • Northern Funk – Port Darrin, Illinois

Skills

Microsoft Word

Customer Service

Time Management

2d2b4458-f756-4390-b957-dbb830bf08c1

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Results-driven senior-level shift supervisor and engineer armed with a graduate degree and 13 years’ experience in offshore and onshore oil and gas companies.  Dedicated to improving efficiency, productivity, and set the safety in the oil and gas plants  Adept at leading teams in the operations of processes.

Employment history

Shift Supervisor, Corwin-O'Connell. South Jenniebury, California
Jun. 2019 – Present
  • Determine most effective arrangement of personnel.
  • Prepare the reports of productions and related reports to the manager.
  • Troubleshoot problems with chemical manufacturing processes.
  • Monitor and control of processes throughout stages of production to determine degree of control over variables such as temperature, pressure, level, and flow rate.
  • Control processes to separate components of liquids from gases using controlled chemical processes.
  • Supervision of shifts and commuting.
  • High-skilled in DCS, F&G, PSD and ESD systems’ operation.
  • Expertise in operation of the gas compressors, pumps, air compressors, air dryer, N2 generator, fire fighting system (Jockey pump and main fire water pump), Separators and Condensate stabilizer
  • Metering the gas flow and transfer to the end user (Power Plants)

FPSO Commissioning, Reinger, McLaughlin and Mraz. Efrenburgh, Kentucky
Nov. 2016 – Dec. 2016
  • Troubleshoot problems with chemical manufacturing processes.
  • Providing punch lists 
  • Pre-commissioning, commissioning and start-up of the well head platform
  • Pre-commissioning, commissioning and start-up of the FPSO.

Control Room Engineer, Von, Pouros and Herzog. Mayershire, Michigan
Apr. 2009 – Dec. 2015
  • Troubleshoot problems with chemical manufacturing processes.
  • Perform tests and monitor performance of processes throughout stages of production to determine degree of control over variables such as temperature, density, specific gravity, and pressure.
  • Monitor chemical equipment and processes to performance or to ensure compliance with safety and environmental regulations. 
  • Work with DCS, ESD, PSD and F&G systems.

Education

Western Idaho University, Emardshire, Nebraska
Master of Science, petroleum Engineering, Dec. 2013

East Weimann, Port Josh, Massachusetts
Bachelor of Science, Chemical Industry, Mar. 2010

Southern Block, Douglasside, Idaho
Associate of Science, Petrochemical, Feb. 2005

Skills

P&ID Build and Analysis

Geoquest- Eclipse

Aspen Plus

Microsoft office (Excel,Word,PowerPoint)

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Experienced Architect dedicated to obtaining a leadership position within a growth-oriented property management company.  Skilled in urban planning, civil engineering, project design and management, cost estimating, and time management and schedule forecasting.  10+ years of success developing and executing strategic plans for single and multi-family housing, hotels, and multi-story commercial properties.

Employment history

Shift Supervisor, Beahan and Sons. South Tamelamouth, Connecticut
Aug. 2015 – Jun. 2018
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

Infusionist, Champlin Group. North Gradyborough, Kansas
Sep. 2014 – Oct. 2014
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Provide customers with product details, such as coffee blend or preparation descriptions.
  • Describe menu items to customers or suggest products that might appeal to them.

Hostess, Collins Inc. Okunevabury, New Mexico
Dec. 2013 – Mar. 2014
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Establish standards for personnel performance and customer service.
  • Take dining reservations.

Education

Schroeder University, North Chantal, Louisiana

East Delaware University, Port Laceybury, Montana
Architecture, Present

Lakin Academy, Scottyland, New Mexico
High School Diploma, 2013

Skills

Time Management
Expert

Multi-taking
Expert

Managemnt
Skillful

Languages

Spanish
Native speaker

French
Basic

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Shift Supervisor with an Associates of Applied Science in Farm Business Management and 13 years of experience in plant operations, with 7 1/2 years in a supervisor capacity. Leading operators in plant process operations with a safety first mindset.  Hard-working problem-solver, maintaining effective quality control and safety programs, encouraging proactive participation across the crew. Excellent communicator; success building cohesive teams focused on production goals and safety. Certified and trained in confined space rescue and EPA Haz-Mat technician level operations.

Employment history

Shift Supervisor, Walter-Smitham. South Keciaview, Alaska
Mar. 2016 – Present
  • Oversee daily operations and direct operators in efficient and safe operation of the plant; including boiler operations and waste water treatment plant operations
  • Communicate with the production manager and management team on the intended operations of the plant
  • Work closely with all departments to maintain the safety and continued education/training of all the production operators
  • Maintain a safe and environmentally conscious operation
  • Coordinate training Valero Emergency Response Team, HSE department and local emergency response departments
  • Assist with hands on training or guidance as needed by the team

Senior Plant Operator, Lehner LLC. Erinport, Nevada
Nov. 2009 – Jul. 2010
  • Operated and maintained plant operations for the shift
  • Trained new/current employees on procedures to maintain safe and efficient production levels
  • Maintained the daily shift reports and oversaw the quality of product
  • Wrote standard operating procedures for the current plant operations and led the crew on safety and safe operating practices
  • Team leader for Valero Emergency Response Team. Set up training and provided the direction to lead the team in the most beneficial path for success at the plant level

Lead Plant Operator, Monahan-Waelchi. Lake Pia, Pennsylvania
Nov. 2007 – Dec. 2007
  • Trained operators in the daily operation of the plant
  • Conducted training tours throughout the plant to explain processes

Plant Operator, Gislason LLC. Kuhnchester, Washington
Nov. 2006 – May. 2007
  • Collected daily samples and maintained quality control
  • Trained on and maintained safety requirements
  • Operated the Display Control System and all areas of the plant

Farm Business Owner / Manager, Shanahan, Bednar and Dickens. Valrieton, Alabama
Oct. 2003 – Jul. 2006
  • Owned and managed a 15 acre farm of high quality registered Brown Swiss
  • Increased milk production from 20,000 to 22,500 per cow/year
  • Bred and raised multiple nominated All-American show cattle

Assistant Farm Manager, Ankunding-Hettinger. Howardton, Arizona
Oct. 2002 – Nov. 2002
  • Managed 1-3 employees daily
  • Created and implemented time efficient methods of operating
  • Increased average herd milk production from 19,000 to 24,500 per cow/year

Education

Gutmann Institute, Frankstad, Montana
Associate of Applied Science, Farm Business Mangement, 2000

Skills

Confined space rescue

EPA Haz-Mat technician level operations

Wisconsin Registered Emergency Medical Technician (EMT – Advanced / IV Tech)

Confined space rescue

EPA Haz-Mat technician level operations

Valero Emergency Response Team

Valero Emergency Response Team

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Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Feb. 2019 – Present
North Wilmer, Delaware
Front Desk Agent, Dietrich-Little

  • Welcomed guests and clients in an upbeat and friendly manner. 
  •  Prepared travel plans, including itinerary, transportation and overnight accommodations for client guests. 
  •    Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily. 
  •  Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Arrange for necessary maintenance or repair work.
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Aug. 2014 – Jun. 2015
Gibsonmouth, New York
Shift Supervisor, O’Hara-Gutkowski

  • Managed morning rush of over 150 plus customers daily with efficient, levelheaded customer service. 
  • Managed 15 team members, including scheduling, training and conflict resolution. 
  • Greeted guests with a pleasant smile and superior customer service. 
  • Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste. 
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product. 
  • Maintained calm demeanor during high-volume periods and special events. 
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.

Aug. 2009 – Aug. 2010
North Johnaberg, Arkansas
Waitress/Hostess, Grady-Wiza

  • Assisted guests with making menu choices in an informative and helpful fashion. 
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner. 
  • Promptly served all food courses and alcoholic beverages to guests. 
  • Answered questions about menu selections and made recommendations when requested. 
  • Regularly checked on guests to ensure satisfaction with each food course and beverages. 
  • Delivered exceptional, friendly and fast service. 
  • Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators. 
  • Continually kept carpets and floor clear of debris. 
  • Greeted guests and communicated about wait time. 
  • Routinely checked menus to verify they were current, clean and wrinkle-free. 
  • Welcomed and acknowledge all guests in a friendly, service-oriented manner. 
  • Completed opening and closing checklists according to set standards. 
  • Maximized table turns and rotated seating for maximum guest satisfaction. 
  • Cleaned dishes with detergent and rinsing and sanitizing chemicals in the 3-compartment sink. 
  • Provided high quality service. 
  • Clean service or seating areas.Maintained an accurate wait list.

Education

Jul. 2010
High School Diploma

  • Gerlach Institute – West Jarred, New York

Skills

Computer Pos systems
Skillful

Team Training
Experienced

Conflict Resolution
Expert