sap sd consultant Archives

Have provided workarounds to the business which were well appreciated.
Understanding of different modules of SAP (SD, MM, WM) and its correlation with real time business practices.

Got trained in SAP Sales and Distribution module.
Worked with users to coordinate information exchange for support of systems changes.
Created training documents and conducted training sessions for business users.
Performed complete Master data validation between legacy system & Target system, documented any discrepancy and provide solution.
Worked with key business users to determine the scope of transactional data requirement for Open Sales Order conversation in to SAP system.
Actively participated in the Requirement gathering during the project preparation level with coordination with Business owner in sales flow
Carried out the AS-IS analysis for Sales and Customer Service processes.

Handling support issues and enhancements for US, EMEA and APAC territories.
Worked on several enhancements related to EDI, outputs, returns, deliveries etc.
Responsible for handling the Production Support for Order Management Module and coordination & resolution of EDI Issues related to SD.
Resolving Critical /High/Medium/Low Priority Incidents (P1 to P4) within SLA, Implementing Minor/Medium enhancements and Break-fixes.
Gathering Customer requirements, preparation of FDS and testing of Break-fix & Enhancement Changes.
Complete knowledge of processes like Incident Mgt, Problem mgt and Change Mgt used in Production Support.
Provided KT to L1.5 team in Romania on several topics for Production support activities .

Worked on different pricing enhancements/ implementation.
Configured the CRM Middleware to determine the flow of price from SAP SD to CRM.
Configured the CRM BP Master data to carry out specific pricing based on the attributes.
Configured the end to end flow of order processing.
Configured the Pricing procedure, Condition types, Tax structure, Access sequence in SAP SD as well as CRM.
Added some customisation in pricing to pick up fixed freight cost.
Have actively hosted calls with the business to discuss and understand the requirement in detail.

Under went KT from Tata technologies for SMART and eSMART programs.
Understood the Sales and Distribution process of Jaguar Landrover and supported their SAP VMS & SD application. Worked on all 3 major support programs – SMART , eSMART & TURBO.
Provided various process improvements for the business to run effectively. Have resolved various CRs raised by business.
Along with the Sales & Distribution process, also understood the end to end process of the third parties involved.
Monitored the EMC (Error management cockpit) used in one of the programs.
Resolved issues/ incidents on daily basis.
Have helped in resolving major/critical incidents as well.

Offshore OTC consultant for all support related activities.
Adhered to delivery timelines maintaining quality of deliverables.
Resolved critical incidents within agreed timeline as per SLA.
Worked on several major CRs and value additions.
Provided additional support for C4C incidents and CRs
Mentored junior resources in the team on project processes.
Worked on several interfaces, web services, reports, conversion programs and enhancements.

Was part of an end to end implementation project, started with understanding business requirements and developing Business Blueprint Documents.
After the BBP confirmation necessary SD, VMS, DBM and MM SAP configurations were carried out from scratch.
Carried out all configurations involved in an end to end Sales cycle in SAP.
Hosted meeting discussions with business to understand their requirement in detail.
Have also prepared Functional Specification documents.
Have carried out integrated testing and rectified issues. Apart from basic implementation have also worked on the cutover activities during Go-Live.
Have conducted necessary trainings at dealer’s side to demonstrate the application and its usage.

Conducted workshops to gather the business requirements and to prepare a business blueprint.
Analysed the client’s AS-IS business process and mapping it to TO-BE business processes by identifying the gaps.
Prepared business process documents and functional design documents for sales and distribution.
Expertise in Variant Configuration, Bill of Material, Order to Cash and Third Party Process
Configured of pricing procedure determination using condition technique.
Designed, Defined and Assigned organization structure in Customization.
Credit Management – Risk Categories and Credit Limit Maintenance.