• Responsible for providing support to the Sales Manager in all daily store operations, including managing a customer facing team and ensuring the delivery of the highest standards of Tiffany luxury experience. 
• Consistently proactive and driven in contributing to sales by building rapport and managing relationships with potential and existing clients. 
• Independently resolve all customer issues and complaints up to the maximum level permitted as sales supervisor role under company guidelines
•  Actively involved in on-boarding and training all new staff on company history, policies and procedures, Point of Sale process systems, and product knowledge. 
• Team building and development of individual sales staff through sales coaching by providing constructive feedback, performance reviews, maintaining high team morale during challenging and slow periods.
• Responsible for publishing and delivering fortnightly rosters as well as schedules for upcoming store meetings and events while maintaining within allocated head count targets.
• Active member of the store’s Loss Prevention Committee since 2014 to clients and colleagues and to protect company assets through diligent care and handling of all inventory. 

• make a Plan and direct teamwork, training, and analysis his  performance evaluations syncing with company polices to develop   increasing sales
•  Oversee regional and local sales managers and their staffs 
•  Determine price schedules and discount rates 
• Make action plan and forecast  next years and achievement  it 
• ability to learn any new in related fields 
•  excellent in dealing in all areas of the computer for various

• supervision of sales representatives. 
• prepare orders.
• market research reports to be submitted weekly to upper managements.  
• Performed general office duties and administrative tasks.

• Utilizing the Sunglass Hut experience to exceed company goals and deliver sales
• Uses reporting tools to recognize strenghts and opportunities individually and storewide
• Coach and inspire team to enhance store performance
• Develpment-focused mindset that retains and develops talent 
• Creates an emotional connection with assocaites and customers through the Sunglass Hut experience
• Staying current with updated eyewear technology and trends through product knowledge
• Exceute all brand polices and procedures to maintain brand standards

• Functioned as Senior Officer responsible for maintaining proper and effective operational procedures. 
• Headed, managed and evaluates company personnel.
• Monitoring sales & inventory.
• Preparation of reports; Sales forecast per month, quarterly, & annual.
• Responsible for handling corporate accounts.

• Direct and coordinate activities involving sales of manufactured products, services and commodities.
• Visit franchised dealers to stimulate interest in establishment.
• Direct clerical staff to keep records for credit collections, and to maintain current information on collectibles.
• Supervise the activities of workers engaged in sales, customer services, and store appearance

• Rotate Stock as needed
• Meet Personal/Team Sales
• Managed cash drawers and cash pick-ups
• Operated cash registers receiving and processing funds and scanning and packing merchandise
• Listened to customer queries and complaints acting to resolve them quickly
• Counted end of shift cash receipts to ensure accuracy with paper and computer receipts

• Sell spa products, home decoration items, souvenir and jewelry to hotel guests and outside guests
• Planning for ordering and control the stock of products
• Control the budget and increasing sale 
• Act as shop leader to control sales person in charge around 7 persons in work schedule and any assignments

• The team I supervised consistently achieved or exceeded our sales goals.
• Directly supervised 35 agents.
• Managed weekly 1 on 1 meetings with the agents to reviewopportunities to increase sales and improve the customer’s experience.
• Responsible for maintaining weekly total for hours worked.

• Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance
• Liaison with Hong Kong Head Quarter for stock ordering and purchasing
• Handle Customer Service Relation and training customer relationship-building, customer support and service to sale staffs
• Recruit and supervising sales staffs,follow up marketing and administrative tasks
• Well trained employee by ESPRIT Head Quarter(Asia Pacific Regional Distribution Ltd., Hong Kong) about Visual Merchandising, Styling,Sales management ,customer service management 

• Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services
• Oversaw frequent store recoveries to keep sales floor organized and presentable
• Directed smooth merchandising of products to engage customers and promote sales
• Sets goals for performance and deadlines in ways that comply with company’s plan and vision
• Monitor staff productivity and provide constructive feedback and coaching
• Provides quality services by enforcing quality and customer service standards
• Stock management and inventory balancing

• Receive and distribute sales product
• Delegate tasks to associates
• Achieve daily sales goals
• Balance funds and make deposits

• Actively involved in new hire, training and orientation. 
• Maximum utilization of the resources.
• Promotion and office visit.
• Audit on a daily basis.
• Initiate cost-reducing method.
• Checking status of the guest along with the availability of rooms at the hotel.
• Check the books of accounts

• Assist management with duties such as monitoring and carrying out customers’ questions, and provide information on procedures or policies.
• Supervise the assigned team and provide on-the-job training.
• Compute and record totals of sales per day
• created and arranged seminar or presentation 

•  Assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall company’s sales objectives.
•  Revise and implement the planned sales strategies. 
• Generate sales opportunities by identifying appropriate business targets. 
• Provide an excellent professional level of customer service with the existing and new clients. 
• Manage and achieve sales through various sales channels. 

• Breaking-up SKU wise targets & trade offers to the distributors (or salesmen in metro towns) on monthly/quarterly and yearly basis.
• Close monitoring of plans and providing quick feedback to ASM.
• Maintaining cordial relationships with trade and distributors. Should be well recognized, by key wholesalers and retailers of the territory, due to regular Visits and positive attitude.
• resolved and followed up complaints from customers

• Coveraged Key Accout : CP Breeding, Janu Putra Breeding, Iping Group, Malindo FM, Cargil FM, Karya Tunas Glorindo FM
• Coveraged Layer Commercial Farm and Broiler Commercial
• arranged annual budgets and forecasts, as well as sales and marketing plans.
• Coordinated and evaluated monthly sales activities
• Analyzed and evaluated monthly and quarterly sales in distributors.
• Supported the Distributors team in sales Activities
• updated information and refresh product knowledge to the distributor team

• Recruited and trained new sales team members, taught them the features of the lawn care services available, and how to follow the sales process.
• Provided car transportation for my team and myself to different areas to be canvased daily.
• Consistently followed-up on leads, usually closing sales to gain new clients.
• Generated my own leads by doing door-to-door sales and marketing.
• Won awards for the highest weekly sales on numerous weeks in 2016, 2017, and 2018

• Negotiating prices and services with customers.
• Identifying the Unique Selling Point of the product or service that you are selling.
• Presenting solutions to key decision makers within targeted accounts.
• Asking customers what they know about your company’s products or services and then addressing any misconceptions.

• Building a prospective clients interest up about a product or service.
• Explaining to customers the exact way a product or service will be of benefit to them.
• Growing sales through existing clients.
• Asking customers what their budget and price range is.
• Greeting every customer with a confident ‘hello’ and a warm smile.
• Once a customer has made a purchase then suggesting other related products to them.
• Backing up all claims with statistics and facts.

• Rewarded top sales person within company several times.
• Merchandising and designing displays.
• Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
• Shared product knowledge with customers while making personal recommendations.

• Compose, type, and distribute meeting notes, routine correspondence, or reports, statistical, or monthly reports.
• Establish work procedures or schedules and keep track of the daily work of the team.
• Supervise team members and provide training and orientation to new staff.
• Locate and correct data entry errors, or report them to managers.
• Perform payroll function by maintaining timekeeping information.
• Supervise the work customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
• Provide team members with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

• Project management:support sub-contractor to get project,introduce KINLONG brand to consultant/contractor.
• Project site&Factory visit: check site conditions to search for business opportunities.
• Monitor customer preferences to determine focus of sales efforts. 
• New members(3+) training & guidance.
• Exhibition arrangement (Saudi Build 2018,ZAK association).
• Maintain daily operation of Riyadh office,  such as visa application,car&housing rental,car driving ,electricity&water&telecom recharging,team extension activities arrangement.

•  Sale of pre-cast columns, tiles and balustrades 
•  Bid Preparation / Job-site Inventory 
•  Supervised a sales force of 12 sales associates 
•  Closed an average of 8 sales appraisals each quarter 
•  Contacted customers by phone and email in response to inquiries 

• Oversee women’s department in the country’s 3rd largest in volume boutique.
• Built strong client relationships and provided high value services resulting in a 40% of my all business.
• Communicated with merchant team for stock rotations based on business needs. 
• Worked jointly with team members to assist with closing sales, cross-selling and up selling of products and service.
• Partnered with sales team to increase CRM percentage from 70% to average of 93% which accounted for 35% of individual sales.

• Maintain store cleanliness.
• Cleaned. ( bathrooms , closets, stock room, fitting rooms ) 
• Folded/hanged clothes
• Pick out ship out and pick up orders.

• Filling out the daily planner and checking emails in the morning.
• Overseeing daily operations and receiving shipment.
• Calling other stores to report contest results.
• Follow a planogram and execute floor moves.
• Maintain the guest experience.   

• Push promotional items.
• Upsell item add-ons.
• Process Returns and Exchanges.
• Take care of customer issues and complaints to the best of my ability.
• Provide excellent customer service.
• Stock products and merchandise.
• Keep track of sales numbers and assist team members in improving their sales strategies.

• Closing and opening store.
• Made sure every Associate knew about the Daily Goals.
• Assisted Customers.
• Registers.
• Dropped off Deposits at the Bank.
• Made Visual Signs.
• Store setups. (New store setup every two weeks, changed mannequins)