•  Maintain clothes, shoes, bags and accessories.
•  Sell merchandise by listening to customers’ needs.
•  Suggesting trendy coordination.
•  Receiving merchandise returning and exchanges.
•  Handle phone calls for merchandise orders and reserving.

• Receive payment by cash, check, credit cards, vouchers, and automatic debits.
• Issued
• Assisted
• Counted
• Offered customers carry-out service at the completion of transactions. money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. customers by providing information and resolving their complaints. receipts, refunds, credits, or change due to customers.

• Promoting services and products of our company
• To convince people how we can serve them better
• Training the new employee 
• Making a weekly report of all the sales been done

• Answer customer questions about product features and benefits.
• Advise clients on market conditions and options
• Customer relations
• Answer customers’ questions, and provide information and knowledge on both the products and the procedures or policies.
• Assist with duties in other areas of the store, as requested
• Maintain clean and orderly checkout areas and complete other general admin duties

• Make connections with customer, while offering excellent customer service.
• Uphold the values of superb customer service and ethics.
• Confer with customers by telephone or in person to provide information about products or services, take or enter orders.
• Determine charges for services requested, collect payments.
• Record the number, type, and cost of items sold to determine/track food costs

•  Customer handling 
•  Take customer order and prepare Pro forma.  
•  Selling different finishing materials 
• Conduct marketing survey and telemarketing 

• Taking care of sales with focus on achieving predefined sales target and growth.
• Contact customers to persuade them to purchase services.
• Forecasting and planning monthly & quarterly sales target and executing them in a given time frame .
• Analyzing latest marketing trends and tracking competitors .
• Answer questions about product features and benefits.ogress. 
•   Managing team performance and progress. 
•  Implementing new initiatives and making sure all staff understand them.

•  Leo Award 2016
•  SES 7 Standard Award
•  Able to manage study time of university and develop part time job in insurance industry. 
•  Average 2 cases submitted per month.
•  Increased referral rate by 10% and maintained highly customer’s satisfaction rate.
• Contact person: Simon Pua (019 711 8303)

• Moving around in particular area and finding door to door sales people and introducing the company to them.
• Getting contact information of sales people with a  potential to work for the company.
• Coach client representatives in effective communication with the public or with employees.
• Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.