DUTIES: INCOMING FREIGHT UNLOADING; PROPERLY PLACED IN THEIR PROPER BAYS IN  THE BACK OF HOUSE; CONDUCTING BAY AUDITS TO ENSURE PROPER LOSS PREVENTION; STOCKING AND MERCHANDISING DEPARTMENT SHELVES; MERCHANDISE PLANOGRAM SET UP; PRICE CHANGES; CONDUCTING WEEKLY MERCHANDISE COUNTS AS SELECTED BY DEPARTMENTS.CASHIER/ SALES FLOOR CUSTOMER SERVICE. MERCHANDISE ORDERING FOR CUSTOMER ORDERS IN STORE AS WELL AS FILLING ONLINE CUSTOMER ORDERS THROUGH TOYS R US/BABIES R US WEBSITES.WORK WELL WITH OTHER ASSOCIATES TO ACHIEVE CUSTOMER SERVICE LOYALTY SCORES THROUGH CORPORATE CUSTOMER SERVICE GOALS QUARTERLY.

DUTIES: UNLOADING FREIGHT TRUCKS; MERCHANDISING AND STOCKING SHELVES; PRICE CHANGES; CASHIER; DEPARTMENT PLANOGRAM SET UPS; ASSISTING CUSTOMERS WITH THEIR PRODUCT NEEDS; SUPERVISING 1 TO 2 OTHER ASSOCIATES ON THE OVERNITE SHIFT TO MAINTAIN STORE PRODUCT LEVELS AND CUSTOMER SERVICE.MAINTAINING STORE CLEANLINESS AND PRESERVATION.CONDUCTING ALL DUTIES AND TASKS AS ASSIGNED BY STORE MANAGER/ASSISTANT MANAGER.

DUTIES INCLUDED: UNLOADING FREIGHT TRUCKS; MERCHANDISING AND STOCKING SHELVES; PRICE CHANGES; DEPARTMENT PLANOGRAM SET UP; CASHIER/FRONT END; SALES FLOOR CUSTOMER SERVICE ASSISTANCE HELPING THEM TO FIND THE RIGHT PRODUCT; FILLING CUSTOMER ONLINE ORDERS THROUGH KMART WEBSITE; WORKING WITH A CREW OF 7 OTHERS TO MAINTAIN STORE LEVEL PRODUCT GOALS AND SALES NUMBERS.

   

 Being the face of XFINITY, our Retail Sales & Service Consultants are responsible for assisting customers with all aspects sales and service ensuring an excellent customer experience.  Using your knowledge, tools & technology along with a passion and desire to help; you will customize a unique solution to each customer. 

Sonic Drive-In Shift Assistant Shift leaders in food service make sure employees perform a variety of tasks, from preparing the food, stocking supplies, serving, charging people for their food, handling cash, credit cards, and a cash register, cleaning tables and counters, resetting tables, greeting customers and answering questions. Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops. Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards. Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices. Performs restaurant opening and/or closing duties. Completes weekly inventory as needed. Assists in administrative duties including maintaining files, records and all required documentation. Monitors drive-in cost control procedures for food, labor, paper and inventory. Takes immediate corrective action when necessary. Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times. -Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints. Responsible for all money during my shifts, ability to make deposits to the bank. Ability to work irregular hours, nights, weekends and holidays. General knowledge and understanding of the restaurant industry or retail operations required. Two year of management experience. Experience running shifts without supervision. Effective communication skills, math, reading and computer skills. Experience in handling all the money made at the Drive-In. Experience in writing and computer programs to keep track of money drops and deposits. Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems. Long, busy days on your feet are the trademark of this job, able to work long shifts.

Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining high service. Ensure inventory and merchandising standards are maintained in outlet store area. Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics. Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services. Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.

Collect new items from the South Korea and count them.

Answer customers questions and help them to create their shopping list.

Check the company bank account every day to make sure the money was correct.

Use the shopping list which customers created to prepare them in different bags.

Double check the items and print the receipt for them.

Make an appointment with customers and let them to collect their items.

( Because it’s a small restaurant, all things should be done by one person. I did everything by myself, including waitress and cashier’s job.)

– Direct Sales consultant 
-Administration and report writing
-KPI management
-Fulfillment and record keeping
-Attention to detail 

-Assisted in record keeping
-Data capturing 
-Digital Register capturing 
-Report writing
-report to HR Manager