sales associate Archives

As stock lead, I was in charge of preparing the stock room to take the truck in Monday-Friday and some Saturdays. I would scan the truck in, and handle all paperwork associated with the merchandise received, I then would instruct associates as well as help myself with unloading the content received out onto the sales floor before the end of the work day.
As FES (front end supervisor) I was in charge of the front end of the store or cash registers. I made sure each and every cash register was stocked with the supplies needed for the day, including bags, change, merchandise return cards, pens, and anything else needed for the business day. I was also in charge of the maintenance and making sure that the area was tidy and presentable for our customers. I would also set up and arrange displays or demonstration areas to attract the attention of prospective customers.
As lead in the cash office, I would come in before the store opened at around 7 am to prepare the registers bags for the day. I would count the stores safe, change drawer, and all till bags making sure that everything was in check for the business day. I took care of the paperwork for the bank, and handled tilling in each and every drawer in a timely manner.
As MOD+ (Assistant Manager on Duty), I covered breaks, meals, and handled phone calls while the main store manager was handling any other issues, or business to take care of. I was certified to take in and sign off on any work orders, packages, etc. that our store received, I could answer business/customer phone calls, and I could take care of any questions, comments, concerns, or issues that arose.

Stock shelves, and mark prices on shelves and items.Reach sales goals.
Provide superior customer service to potentially regain future customers.
Worked on a team of 3 employees to boost sales between 2 different locations
Balanced on hand cash and credit transactions

Provided professional customers service and assistance to persuade customers to purchase products and services.
Presented products, explained services, demonstrated use of features, benefits and negotiated price of goods.
Maintained a high level of product knowledge.
Achieved goals and standards set by the company.
Promoted of extended warranties and delivery services.

Hands-on sales and customer service
Promote discounts, sales and credit card applications
Maintain appearance of store and fitting rooms, stock the floor, replace clothing
Collaborate with team to obtain products or other display items.

Keep areas neat while working and return items to correct locations following demonstrations. Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
Practice demonstrations to ensure that they will run smoothly. Stock shelves with products.
Sort merchandise and plan store layout with a supervisor.
Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services. find and get exactly what they need.

Help customers select best items for their needs.
Sell merchandise.
Maintain store image and cleanliness.
Help in advertisement of store offers.
Fold items, put items in correct places.
Help customers find the item they are looking for.

Operate cash registers, manage financial & bank transactions.
Direct customers to merchandise within the store.
Assisted management with opening and closing the store independently.
Assisted management with human resources.

Greet and work closely with customers to determine their needs, demonstrate and explain products and services to answer their questions, and recommend solutions.
Able to use a register to process customer payments, issue refunds and exchanges, and enroll new members in a reward program.
Rotate window and interior display areas, as well as signage to reflect changes in inventory prices.
Answer telephone calls regarding products and services and provide excellent customer service by assisting customers with purchase recommendations and general questions.

Assisted customers and answered all their questions about our products.
Dealt with the cash register, returns and exchange requests.
Explained and demonstrated products to customers to help them to make purchases.
Repairs on items that have been damaged or needed service.

Occasionally operating cash registers when short-staffed.
Increasing in-store sales by introducing & explaining promotions/discounts to customers.
Having advanced knowledge of certain products & being able to respond to all customer’s questions.
Maintaining an organized appearance on the sales floor.

Working closely with customers on selecting a vehicle that matched their needs, budget and wants.
Dealt with online leads, walk-ins and out of bound call leads.
Maintained and updated daily CRM notes and customer leads.
Prospect new and used car sale leads using email, cold calling, social mediaWork with customers to research available vehicles in desired budget.
Provide exceptional customer serve to help make the customers feel comfortable and confident in their next major purchase.
Work with management to overcome sale objections from customers.
Posted daily promotions and vehicle listings to a variety of social media outlets.

Delivering a best in class customer experience.
Processing customer transactions accurately and efficiently
General product knowledge of all product categories.
Recovering merchandise to standard while assisting customers.
Assisting with the maintenance of the warehouse to enable efficient replenishment.

Documented all customer inquiries and comments thoroughly and quickly
Processed cash and credit payments rapidly and accurately
Responded to all customer inquiries thoroughly and professionally
Referred unresolved customer grievances to designated departments for further investigation

Organized store by returning merchandise to its proper place and and refolded merchandise if needed.
Stocked products regularly.
Collaborated with team members when it came to executing necessary tasks including markdowns, shipping, organizing, and register.
Presented merchandise and floor sets based on business needs, trends, and seasonal changes.

Provide technical support regarding cellular or carrier issues.
Activate new accounts with cellular providers and assist in maintaining current ones.
Answer telephone calls and answer customer inquiries.
Manage and maintain stock and cleanliness of the Walmart Wireless Center, as well as conduct POS transactions.

Presented flattering items based on customer preferences.
Answered questions regarding promotions and clothing items
cleaned and organized salesfloor frequently to present optimal buying environment to customers.
Placed special orders for out of stock items or unique sizes.

Answer customers’ questions about products or store features.
Inform customers about the company credit card, explaining rates, interest, and fees relating to the card.
Escort customers to the fitting rooms, as well as processing and returning the merchandise to the sales floor.
Displayed cakes and breads

Explain products and services we provided
Distribute literature that details products or services Product protection plans
Computer repair services (3 tiers)
Phone repair

Called customers who submitted internet leads to us and got them the information they needed on a particular vehicle.
Answered phone calls from customers and helped select the right vehicle for their needs.
Sent follow up emails and kept in touch with customers as they went through the buying process.
Delivered vehicles and went over the options and benefits with them.
Kept things smooth and organized so when a customer would come in to pick up their new vehicle the transaction went smoothly.
Sold vehicles over the phone, via the internet or in person.

Set the store up for opening.
Assist customers with great customer service as they find product.
Use register to ring out customers.
Pack store up for end of season.

Provided accurate product information
Served multiple customers, discovered their needs, and made recommendations to generate sales
stock and replenished the selling floor constantly
Organized and cleaned store during downtime

Attended open for inspections.
Conducted Customer Call Backs.
Maintained Data base.
Prospected for new listings.
Have remained as a casual employee.

Interacted with approximately 100 customers daily, built strong customer base through providing personalized product guidance, and resolving issues.
Maintained car inventory daily
Provided customer with auto quotes
Greeted customers at the door, assist with different style of shoes. consulted and sold merchandise is the customers. Supervised financial transactions with the public. Handle cash, credit and check transaction also vacuumed and clean the bathroom, took the trash out at the end of every shift.Solved customer problems/Improved health and safety,Console communications specialist,

Set up advertising displays and arrange merchandise to highlight sales and promotional events.
Maintain a professional store environment and communicate inventory issues.
Help customers find quality products that are perfect for them.
Delivered on sales targets and maintained an SPH of $300+

Arrange merchandise, backdrops, and other accessories, as directed by supervisors
Collaborate with others to obtain products for the customer.
Neatly arrange and stock products within a reasonable time while also treating customers with great customer service.
Adequately water plants inside and out, placing precautionary signs when doing so.
Greeting customers and checking customer receipts when deemed necessary.
Putting products in claims when found damaged or open.
Listening to customer complaints and expressing them to managers and supervisors.

Take order
Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients. reservations.
Cater to costumers needs, make sure they are getting the best deal in the store
Credit Cards sales, with the old navy credit card the more you use it the more you save in the store, you’re able to build up rewards to save money each time you shop, making sure everyone who walks through the door knows that and it is easy to sign up

Greets and meets customers on arriving the shop.
Present the customer with the needed jewelry and provides information,such as pricing and gives a discount if needed
Explain the design (which country) carats, color, purity of Gold jewelry to the customer.
suggesting jewelry design to the customers suitable for certain person or occasion.
Familiarity with the latest design and trends in jewelry.
Preparing bills, wrapping merchandise,making invoice and collecting payments.
Taking charge all the inventories in the shop. And making sure that all items must be returned to their secured places.

Monitored entrances, exits and sales floor for signs of theft.
Nominated employee of the month three months in a row.
Helped with modular reconfiguration.
Assisting in cleaning duties

Providing customer service, including greeting them and responding to questions
Taking and filling special orders for customers
Finishing products such as filling or icing cupcakes and pastries
Packaging, labeling and pricing products
Maintaining and filling bakery trays and display cases
Unloading, organizing and restocking supplies in the store and for mass production
Following sanitation and safety guidelines

Worked in a team to ensure store was merchandised, stocked, and clean.
Provided customer service and assistance when needed.
Followed all company and OSHA safety guideline to ensure the store was safe and accident free for associates and customers.
Conducted inventory receiving and control operations.
Trained other associates on merchandising and inventory control.
Worked within a team to ensure stocking procedures were done efficiently.
Received excellent yearly reviews.