8b9141af-1093-4d6a-8761-cef4f35e4102

Andrew Smith


287 Custer Street, Hopewell, PA 00000

[email protected]

(000) 000-0000

Professional Summary

The enthusiastic, friendly customer service assistant with excellent transferable skills in sales and three years of experience. Dependable and good team player with the ability to communicate effectively and efficiently. Skilled at building long-term relationships with existing customers as well as attracting new customers. Able to think creatively, generating new ideas and approaches to situations. 

Employment history

Marketing assistant, Rosenbaum, Mann and Beier. Winfredberg, New Hampshire
Mar. 2018 – Present
  • Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
  • Measure and assess customer and employee satisfaction.
  • Measure the effectiveness of marketing, advertising, and communications programs and strategies.
  • Generating ideas for advertising videos of a company. 

Sales administrative assistant, Wyman LLC. South Tonda, South Carolina
Jun. 2019 – Present
  • Assist customers by providing information and resolving their complaints.
  • Answer customers’ questions, and provide information on procedures or policies.
  • Compile and maintain non-monetary reports and records.
  • Interview customers to determine what kinds of properties they are seeking.
  • Accompany customers during visits to and inspections of the property, advising them on the suitability and value of the homes they are visiting.

Education

Northern Oklahoma Academy, South Dustybury, South Dakota
Bachelor of Science, Business Administration, Present

Barton Institute, New Sharie, Kentucky
High School Diploma, May. 2016

Languages&Skills

Action-orientation

Creative Thinking

Can persuade other people

A good team member

Speak Russian

Speak English

sales administrative assistant

  • Developed & maintained sales budget for all regions.

sales administrative assistant

  • Prepare sales related documents throughout the sales process (proposals, contract and letter of intent).
  • Responsible for preparing and processing purchase order; delivery and payment details.
  • Assisted all sales supervisors during special sales events.
  • Participated very actively with promotions made through radio events.

sales administrative assistant, customer service, policy issuance, training and recruitment associate

  • Pool, interview applicants
  • Conduct training to the new hires
  • Attend training and meetings for Management and Development Program
  • Accompany customers during visits to and inspections of the property, advising them on the suitability and value of the homes they are visiting.

sales administrative assistant

  • Analyzed promotion reports were accurate from buyers & promotional department.
  • Created & Maintained statistical data from sale reports for immediate usage per sales management.
  • Scheduled appointments with DMV for registrations & insurance carrier for all route sales force.
  • Acted as back up for customer service clerk.
  • Reconciled & balanced all American Express logs from management.
  • Performed data entry & purchased all office supplies for sales offices.
  • Created a service liaison between sales & transportation department.

sales administrative assistant

  • Completed forms, reports, logs and records to quickly handle all documentation for human resources.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Continually sought methods for improving daily operations, communications with clients, record keeping and data entry for increased efficiency.
  • Interview customers to determine what kinds of properties they are seeking.

sales administrative assistant

  • Answered the main phone line and directed calls to the correct                       contact.  Assisted with any main call inquires when neede
  • Answered my assigned sales rep groups calls and tookmessagesand                       assisted with inquires as needed
  • Responsible for entering returns for purchasing 
  • Entered all purchase orders for assigned team of reps and assisted                       with tracking, RMAs and shipping issues. 
  • Maintain professional relationships with sales rep clients and assist                   with issues that may arise.
  • Assist with the interview process and show new hires the                     administrative job. 
  • Maintain and update sales databases including ship to addresses,                   billing information, etc. 

sales administrative assistant

  • Interacted with suppliers professionally by phone or email to provide information related to booking camper vans,motor homes and car rentals
  • Accurately encode customer information to reflect their information on the rental agreement and invoices to be sent to the vehicle supplier. Following up on the invoices and confirmation so we can notify the customers that their bookings are confirmed
  • Makes the necessary charges and refund on customer credit cards
  • Sends booking confirmation to the customers
  • Follow up calls with customers if they have problems with their reservation or problems with their charges.Process reservation amendment and Cancellation
  • Assigning daily task to team members 

sales administrative assistant

  •    Manage wide range of office tasks, including accounts payable and accounts receivables. 
  •    Leverage multitasking skills to manage customer service, data entry and purchasing. 
  •    Deal with telephone calls and email inquiries.
  •    Preparing and collating reports.