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Andrew Smith

Professional Summary

Throughout the many years of leadership, positions in school and work, I have become skilled in verbal and written communication. The dedication, high level of accuracy and strong attention to detail sets me apart from many. One of my strongest skill that I have developed is being able interact well with others. I speak fluently in English and Spanish.

Employment history

Ride Operator, Braun-Ullrich. Boehmville, Tennessee
Feb. 2020 – Present
  • Greet and welcome guests. 
  • Maintaining a positive attitude.
  • Provided a safe environment for everyone.
  • Keep work stations clean and area.
  • Disinfect equipment and supplies, using chemicals.
  • Prepare guest to ride , following procedures at seaworld.
  • Above all give excellent customer service at all times, even in tough situations.

Cashier, Yundt-Brekke. South Selenestad, West Virginia
Nov. 2017 – Present
  • Greet customers entering establishments.
  • Oversee the flow of cash or financial instruments.
  • Establish and maintain relationships with individual and provide assistance with problems these customers may encounter.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

Brand Representive, Ruecker, Kiehn and Schiller. Thompsonburgh, Tennessee
May. 2015 – Jul. 2015
  • Suggest specific product purchases to meet customers’ needs.
  • Train demonstrators to present a company’s products or services.
  • Work as part of a team of demonstrators to accommodate large crowds.
  • Develop lists of prospective clients from sources such as newspaper items, company records, local merchants, or customers.
  • Stock shelves with products.
  • Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
  • Select themes, lighting, colors, or props to be used.

Education

The Nikolaus Institute, Lonnyport, North Dakota
Bachelor of Science, Computer Engineering, Present

West Michigan Academy, Lake Gladis, California
Associate of Arts, General, Feb. 2017

Personal info


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Customer Service








Productivity








Accountability








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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

• Ambitious and dedicated college student who excels in academics  

• Confident and concise communicator; able to deliver enthusiastic presentations to diverse audiences  

• Exceptional capacity to multi-task: managing competing priorities while ensuring highest quality of work  

• Strong leader and team player, adept at motivating and supporting team members to achieve goals and targets 

Employment history

Ride Operator, Sporer, Lockman and Legros. Darnellview, Louisiana
  • Ensured Customer satisfaction 
  • Ensured safety of all customers 
  • Made sure safety measures were met 
  • Opening and closing of the ride 

Film Capture Technician, McClure-Hansen. Baobury, Hawaii
May. 2019 – Jul. 2019
  • Regular Server and machine maintenance
  • Dealing with customer and meeting their requirements  
  • Inspect equipment and read order sheets to prepare for delivery to users.
  • Ensure compliance with safety standards
  • Enter commands and observe system functioning to verify correct operations and detect errors.

Electrical Assistant, Sporer, Lehner and Stark. Bergeland, California
Aug. 2016 – Mar. 2017
  • Helped Employer with tasks such as giving the tools he needed 
  • Ensured customer satisfaction
  •  Ensure proper cash handling procedures

Education

Western Missouri University, Fayhaven, Vermont
Diploma, Fitness, Mar. 2017

North South Dakota University, Nobleberg, Iowa
High School Diploma, Oct. 2015

Skills

Communication
Expert

Problem-Solving
Experienced

Leadership
Experienced

Quality Assurance
Experienced

Microsoft Office
Expert

53cc05d0-326f-4249-be42-95527e20bbff

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

I have a lot of musical knowledge. I understand what it means to network with others and have good connections. Being in the musical world has taught me how to sell myself, my musical talent, like a business with the use of social media. I grew up in a bilingual household so I’m fluent in both Spanish and English. I also grew up about an hour away from Sequoia National Park so I have a lot of backpacking experience as I’ve gone every summer since I was ten. I did an internship with the BLM in Palm Springs so I’ve done actual field work and surveying. 

Employment history

Stage Technician, Johnston LLC. South Dollieport, West Virginia
Aug. 2015 – Present
  • Set up stage for several different events
  • Recitals, conferences, ticket admission experience
  • Worked with sound systems, microphones and other sound equipment
  • Is polite and helpful to guests

Audio Technician, Medhurst, Watsica and Batz. Huelsview, Illinois
Apr. 2018 – Present
  • Set up sound equipment for live performances
  • Worked with audio engineers
  • mixed live sound
  • Kept an organized work area
  • Quick assembled and disassembled entire stage of equipment

Bass Coach, Rowe, Kovacek and Kohler. Lake Adalberto, Maine
Dec. 2019 – Present
  • Taught Middle School kids music basics and fundamentals
  • had weekly sectionals/coaching
  • prepared them for concerts 
  • mainly focused on double bass orchestra technique and skills

Ride Operator, Robel, Mayert and Ruecker. Willytown, Nebraska
Apr. 2017 – Jun. 2017
  • Safely operated several rides
  • Made sure guests were happy
  • Answered all questions and other services to guests
  • Made sure guests were safe at all times

Courtesy Clerk, Smith, Gaylord and Grady. West Peiton, Missouri
Sep. 2016 – Nov. 2016
  • Collected carts
  • Kept a clean store and work area
  • Helped stock shelves with inventory
  • Provided excellent customer service, with a smile
  • Cash Register skills

Crew Memeber, Botsford and Sons. Lake Allen, Kansas
Jan. 2015 – Apr. 2015
  •  Cook and prepare all the food and drink items on the menu 
  • Bilingual – Spanish and English 
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Verify that prepared food meets requirements for quality and quantity.
  • Drive-thru & Cash Register experience

Education

East Williamson Institute, Lake Jon, South Dakota
Bachelor of Arts, Music Performance with a minor in Environmental science and policies, Present

Western Metz, Terryburgh, Georgia
High School Diploma, GED, Feb. 2014

Skills

Twitter/Instagram/Facebook social media
Expert

Microsoft Word 2007
Expert

Spanish
Experienced

Gimp photo editing
Experienced

Communication
Expert

Adaptability
Expert

4200f46c-281c-44eb-a7f5-39f0c413a4d2

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Ride Operator, Bayer, Jacobi and Wyman. Lake Gwendatown, Iowa
Jan. 2020 – Present
Operate kid friendly amusement park rides.
Certified on sixteen rides with in two months.

Bar Tender, Jacobson, Gleason and Waters. North Eulahtown, Alaska
Jun. 2016 – Oct. 2016
  • Collect money for drinks served.
  • Check identification of customers to verify age requirements for purchase of alcohol.
  • Clean glasses, utensils, and bar equipment.
  • Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
  • Serve wine, and bottled or draft beer.
  • Take beverage orders from serving staff or directly from patrons.
  • Clean bars, work areas, and tables.
  • Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
  • Serve snacks or food items to customers seated at the bar.
  • Create drink recipes.

CSR, Gerlach-Watsica. Lake Sophiestad, New Jersey
Feb. 2016 – Mar. 2016
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
  • Solicit sales of new or additional services or products.
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Education

Eastern Baumbach College, New Tiffanie, Arizona
Bachelor of Science, Kinesiology, Present

Southern Idaho College, Port Karla, Louisiana
High School Diploma, Oct. 2012

Skills

Customer Service
Experienced

Fast Learner
Expert

Great Listener
Expert

ride operator

  • Operate different rides across the park and keep them clean, efficient, and safe for other operators and guests.
  • Greet guests and assist them at attractions as well as provide guest control and guest service throughout the park during peak seasons.
  • Managing capacity of guests per ride
  • Ensuring no items are left on the ride

ride operator

  • Working as part of a team to insure guest satisfaction 
  • Adhere to company and state safety guidelines
  •  Staff and ensure efficient, safe operation of roller coasters, water rides, and kiddie rides.
  • Maintain cleanliness of area and ride

ride operator

  • Entertain guests and calm their nerves as they board our world-class thrill machines
  • Push buttons and pull switches to launch attractions through the course
  • Make sure seatbelts are tight, loose items are secure, and lap bars are locked to keep guests safe
  • Enforce rider restrictions and measure for height requirements
  • Assist guests in and out of ride vehicles and cycle through the line efficiently and cautiously 

ride operator

  • We communicate and greet our customers with care. 
  • We explain the rules and regulations to our dear customers when riding our carnival rides with kindness. 
  • We operate carnival rides and we care for children and adult safety before, during and after operating the rides. 
  • Communicating with people in a calm and professional way, while also maintaining a fun and positive attitude

ride operator

  • Verify wrist bands and collect tickets before allowing patrons onto amusement rides.
  • Ensure the safety of patrons by securing loose items, fastening seat belts, and following ride procedure.
  • Enforce ride restrictions- such as height and weight limitations.
  • Provide a safe and enjoyable ride experience while operating amusement devices.
  • Assist patrons on and off rides, or when necessary.

ride operator

  • Learned to start and stop rides.
  • Help people on and off rides.
  • Learned ride safety 
  • Operate rides and complete daily reports on the function of the ride and the operation of all the equipment

ride operator

  • Assist guests in entering and exiting from rides. 
  • Provide guests with information on what to do during emergency situations. 
  • Start and shut down rides using control panel levers and switches.
  • This was a seasonal job. I worked for three summers. 

ride operator

  • Operated mechanical riding devices and other automatic equipment for amusement rides.
  • Fastened safety devices for patrons, and provided them with directions for fastening devices.
  • Provided assistance to patrons entering or exiting amusement rides.
  • Completed daily records including attendance, safety protocols, and other important data. 
  • Directed patrons to rides, seats, and other areas of the park.
  • Inspected equipment to detect wear and damage and reported findings to maintenance.

ride operator

  • Relating with guests in downtime situations.
  • Keeping a Clean Environment for guests.
  • Locking people in their seats on roller coasters.
  • Training skills.

ride operator

  • Get the ride ready for the day
  • Get the ride ready for the end of the day
  • Check riders for safety 
  • Check height and weight
  •  along with more 

ride operator

  • Operate various rides in the park.
  • Greet guests and height check them.
  • Open and close rides.
  • Take out trash at the end of the day.

ride operator

  • Ensure appropriate number of people can get on rides safely.
  • Ensure children are the appropriate height and age for rides.
  • Securely latch in passengers after they board ride.
  • Operate equipment that starts and shuts down ride.
  • Pull down safety bars, buckle seat belts, or secure harnesses.
  • Clean debris around ride.
  • Count number of passengers every hour.

ride operator

  • Make sure all rides were safe to ride for the public
  • Operate the rides
  • Make sure any paperwork was turned in at the end of the night.
  • Keep all guests entertained

ride operator

  • Maintaining a clean and safe station/environment
  • Help guests with questions, concerns, or complaints
  • Took on a position as a breaker
  • Helped supervisor with tasks that needed to be completed
  • Provide great and comfortable service to guests

ride operator

  • Ensured the ride’s safety every morning 
  • Keep a record of the guests coming on the ride every hour 
  • Kept a clean workspace 
  • Cleaned the rides and its surrounding area
  • Assisted guests in getting around the park 
  • Answered questions pertaining to the rides and the park   

ride operator

  • Safely and responsibly operated each ride with the utmost concern for passenger safety.
  • Maintained a respectful and courteous demeanor when dealing with any and all guests.
  • Positively interacted with guests whenever possible in order to enhance their visit at the park.
  • Promptly responded to all hazards and problems with a high level of care and competency.

ride operator

  • Maintaining a high level of customer service at all times.
  • Operating rides such as bumper cars, bumper boats, carousel.
  • Worked with a small team in operating the 2016 ‘Big Wedgie’ Waterslide. 
  • Stayed alert at all times due to some rides potentially being dangerous to children if not supervised properly. 
  • Often assisted with OSHC functions that would take place at the Beachouse.

ride operator

  • Ensuring proper safety techniques are being followed during operation
  • Identified potential concerns and communicated through proper channels
  • Provided quality guest customer service to create a pleasurable ride experience
  • Taught and trained team members basic ride operations and procedures for various rides and attractions
  • Effectively respond to customer requests and concerns to ensure all guests have a personable and enjoyable experience

ride operator

  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events, and landmarks.
  • Watched for any safety violations and assisted guests if they lost an item during the ride.
  • Assisted customers in entering and exiting rides, providing balance support general directions.
  • Customer service to toddlers, children, and adults.

ride operator

  • Daily Maintenance Inspections on Carnival rides
  • Customer Supervision 
  • Set-up and Tear-down of Carnival Rides
  • Maintenance on: Hydraulic Oil, Hydraulic pump, Mechanical Motor Inspection, Gears replacement, Transformer Inspection and wire replacement, Lapbar Hydraulic safety inspection, Greasing of all Grease nipples and Gears.

ride operator/ attractions worker

  • Directed customers to the correct section of the park needed.
  •  Followed and enforced safety regulations to keep customers and workers safe. 
  • Cleaned equipment and replaced when necessary.
  •  Completed paperwork and wrote up accident reports.
  •  Carefully set up and took down ride equipment. 

ride operator

  • Developed and Maintained a clean and easy work environment
  • Operated ‘The Flash: Speed Force’ ride at Six Flags Magic Mountain
  • Maintained a safe and secure environment for park guests while providing a warm and friendly atmosphere to people of all ages
  • Worked within team groups to complete various tasks around the amusement park

ride operator

  • Operate and watch rides attentively
  • Provide excellent guest services
  • Provide info about the park, events, and the downtown area
  • Make sure rides are in working condition
  • Make sure guests are safe on rides

ride operator

  • Providing quality customer service to children, adults, seniors, and people with special needs.
  • Comfortable working with members of my work crew and new hires.
  • Give direction to patrons, regarding safety and operation of a particular ride.
  • Operates or informs patrons how to operate devices furnished by the amusement park and adhere to safety standards.

ride operator

  • Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement park.
  • Observe and monitor children before and during assigned ride.
  • Verify, collect, or punch tickets before admitting patrons to venue  and rides. 
  • Communicate with children’s parents or guardians about rides, behaviors, and related issues.
  • Operating and assisting rides for birthday parties, summer camps, and summer schools. 
  • Provide assistance to patrons entering or exiting amusement rides, boat rides, or mounting or dismounting children and families safely.
  • Work with staff of over 10 people to ensure a safe and fun visit for guests. 

ride operator

  • Load and unload customers onto our designated ride. 
  • Open and close large doors for opening.
  • Give breaks to ride attendants (if appointed to that position).
  • Operate the appointed ride.