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Andrew Smith

Professional Summary

Experienced and dedicated sales and customer service professional with an entrepreneurial spirit and a love for life, family, community and the outdoors. Successful problem-solving skills and powerful self-starting personality. Progressive thinker in regard to optimization of efficiency as well as what is best for the end-user.

Employment history

Owner / Seamster, Beier-Kiehn. North Eldoraside, Illinois
Jan. 2020 – Present
  • Design custom clothing and accessories for parents and their little ones.
  • Select materials and production techniques to be used for products.
  • Coordinate, implement and monitor production and shipping schedules to ensure timely and accurate order tracking.
  • Analyze market to set appropriate pricing for new products.
  • Use modern and current marketing avenues to spread exciting news to current and prospective customers.

Retail Sales Consultant, Aufderhar and Sons. North Coy, Montana
May. 2015 – Present
  • Demonstrate or explain wireless and entertainment products, methods, or services to persuade customers to purchase.
  • Suggest specific product purchases to meet customers’ needs.
  • Learn about competitors’ products or consumers’ interests or concerns to answer questions or provide more complete information.
  • Stock shelves with products.

Program Manager, Hyatt-Lindgren. New Selenaburgh, Alaska
Jun. 2012 – Apr. 2013
  • Main point of contact between the relocation company, the Host company and the transferring/relocating party.
  • Managed the full program benefits, including home sale and/or purchase for the transferee and his/her family.
  • Coordinated and monitored relocation progress and interaction between transferee and other members of my team.
  • Oversaw timeline to ensure on-time completion of various steps of the relocation to avoid unnecessary additional cost or time.

Education

Southern Ohio College, South Byron, New Mexico
Bachelor of Science, Finance, May. 2007

Eastern Sauer, Lake Divina, Michigan
Associate of Science, Business, Apr. 2005

Western Hahn College, Lake Natalyaborough, Missouri
High School Diploma, May. 2003

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Customer service – going above and beyond

Time management

Attention to detail

Team player

Loving family and life

Sales and marketing

retail sales consultant/manager

  • Provide in store management for team members in order to enable to productivity and success of the location 
  • Analyzed market trends in order to maintain proper inventory levels to meet and exceed all sales goals 
  • Trained new and current team members on new products, goals, and policies 
  • Planned weekly employee agendas and delegated tasks 
  • Managed net profits and losses 
  • Interacted with various departments in the company 

retail sales consultant

  • Sell all products and services offered by the Company by meeting all sales objectives.
  • Rose to the occasion and meet monthly goals month over month with an average of 92% goal attainment.
  • Handle all administrative aspects of the sale including; completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.
  • Maintain a strong knowledge of all products, accessories, pricing plans, promotions and service features
  •  Develop and attain extraordinary customer experience by providing efficient, courteous customer service and assist in all aspects of product offerings and services. 

retail sales consultant

  • Ran packaging and labeling machines per company rules and regulations
  • Upheld safety and sanitation standards in all performed tasks
  • Inspected finished packaging products for flawed or damaged items
  • Reported on flawed or defective projects to supervisors
  • Maintained sanitary and safe work areas at all times
  • Maintained and updated task logs on a regular basis
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.  

retail sales consultant

  • Validate identities and dealing with international customers.
  • Demonstrate administrative duties such as customer follow-ups.
  • Achieving monthly sales targets and KPI’s.
  • Maintain excellent presentation and being a trustworthy first point of contact for tourists.

retail sales consultant

  • Maintain clean and professional appearance of self and store
  • Use multiple POS systems e.g. RQ4, OPUS, to assist guests and process sales
  • Assist manager in organizing events to promote growth and traffic
  • Receive, display and secure new inventory
  • Ensure all personal and store sales quotas are met or exceeded
  • Provide excellent customer service through the 5 Key Behaviors

retail sales consultant

  • Connecting people to the latest technology, while exceeding sales goals
  • Being the frontline for customer experience
  • Developing team members to excel in daily goals 
  • As Retail Sales Consultant i was handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience onboard in the cruise ship. 

retail sales consultant

  • Deliver exceptional customer service to all clients.
  • Attainment of personal sales targets and metrics.
  • Completion of required training.
  • Executing and enforcing policies and process of Connect Wireless and AT&T.

retail sales consultant

  • Developed customized solutions for both wireless and wired customers, promoting a consultative and relaxed sales environment
  • Promoted and up-sold additional products and accessories to further meet the needs of customer and business
  • Performed effectively in an ever-changing sales environment to meet metrics and quotas
  • Provided troubleshooting and account assistance to account holders and authorized users

retail sales consultant

  • Developed variety of time management tools to ensure high grade of service
  • Demonstrated positive teamwork to achieve individual & group goals
  • Exceeded KPI’s targets through up-selling services and products
  • Ability to identify possible sale and negotiate prices to ensure profitable business
  • Established and transferred any new business opportunities base on customers needs

retail sales consultant

  • Consult with customers in person to provide information about products or services, take orders, cancel accounts, and obtain details of complaints. 
  • Assisted in planning commercial displays to entice and appeal to customers.
  •  Receive payment by cash, check, credit cards, and automatic debits. 
  • Monitor checkout stations to ensure that they have adequate cash available and that they are working appropriately.

retail sales consultant

  •  Processed cash and credit payments rapidly and accurately. 
  •  Responded to all customer inquiries thoroughly and professionally. 
  •  Placed special merchandise orders for customers. 
  •  Worked night and weekend shifts during holiday season. 
  •  Greeted customers in a timely fashion, while quickly determining their needs. 
  •  Accurately logged all daily shipping and receiving orders.