• Assist in display of merchandise
• Greet customers & discuss type, quality and quantity or merchandise or services sought for purchase
• Estimate or quote prices, credit or contract terms, warranties & delivery dates
• Knowledge of livestock, wildlife & pets

• Provide advice about merchandise
• Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
• Balance till cash & bank deposits
• Phone transactions
• Maintain sales records for inventory control
• Operate computerized inventory record keeping & re-ordering systems
• Prepare merchandise for purchase, rental or lease

• Checked out customers at register
• Maintained cleanliness at front of store
• Ordered items 
• Lifted heavy items and loaded items into cars
• Sold and explained systems to customers 

• Knowledgable of register operation including cash, credit cards and register receipts.
• Wear costumes and outfits to promote sales during the holiday seasons such as Christmas and Halloween.
• Obtain consented customer information such as name and email for the membership points system.
• Answer customers’ questions, and provide information on procedures or policies on a manager’s behalf. 
• Provided friendly customer service and displayed a positive attitude when interacting with customers and fellow employees.

• Worked at all retail stores within the theme park except those requiring specific and extensive training (e.g. The Wizarding World of Harry Potter and Jurassic World retail stores)
• Walked the sales floor and interacted with guests (e.g. asked if help was needed, retrieved items from high places or in the stock room)
• Handled a cash register and rang up guests (used MIMO system to receive and deposit money) 
• Handled returns, exchanges and refunds (controlled and overseen by retail leads)
• Helped close stores and recover the sales floor (e.g. folded and hung clothing items, placed misplaced items in correct spot, restock the sales floor when needed)
• Handled fast-paced environments during peak seasons in the theme park (e.g. Summer and Halloween Horror Nights)
• Worked at all exterior retail carts found throughout the park