0cad59fe-6cbf-441b-8ff3-ad0cfb610703

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Experienced IT Engineer with a demonstrated history of working with customer oriented-solutions. I am passionate about IT Security and determined to achieve company target, vision and mission. Looking forward to apply my knowledge and experience in IT Security and help company to achieve their targets while able to learn new techniques.

Employment history

Resident Engineer, Kautzer-Kilback. Shamikafurt, Illinois
Dec. 2018 – Present
  • Provide IT Solution services to customer (client site).
  • Perform risk assessments to ensure security measures.
  • Analyze equipment performance records to determine the need for repair or replacement.
  • Modify computer security files to incorporate new software, correct errors, or change individual access status.
  • Monitor and maintain virus protection software.
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Perform data backups.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network problems, and replace defective components when necessary.
  • Analyze and report computer network security breaches or attempted breaches.
  • Run daily, weekly and monthly network reports.
  • Troubleshoot network or connectivity problems for users or user groups.
  • Perform routine maintenance or standard repairs to networking components or equipment.

IT Support, Crist-Pollich. Saundraton, Pennsylvania
Dec. 2016 – Oct. 2017
  • Oversee the daily performance of computer systems.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

Sytem Analyst Programmer (Internship), Wolf-Brekke. Toyborough, Wyoming
Oct. 2015 – Dec. 2015
  • Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.
  • Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.
  • Conduct trial runs of programs and software applications to be sure they will produce the desired information and that the instructions are correct.

Education

North Rogahn Institute, Port Kemberlyport, Virginia
Bachelor of Computer Science (Network and Security), Network and Security, May. 2017

Skills

Monitoring
Experienced

Computer Security
Experienced

Firewall
Experienced

Networking
Experienced

71d6e2c4-0dbf-48a7-8b4d-9c1063863267

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Innovative System engineer with diverse work history and educational background. Professional experience as a systems administrator, and IT support representative. Knowledge of software development, testing, and deployment procedures allows me to bridge the gap between development and operations for an efficient work model.

Employment history

Resident Engineer, Dooley, Mills and Schulist. Powlowskiport, Texas
Dec. 2019 – Present
•      Managing the Telenor legacy infrastructure.
•      Deploying of security and server patches.
•      Deploying the RedHat cluster using pacemaker.
•      Managing machine health checks.
•      Extensive working with bash and Perl scripting for task automation.

IT Engineer, Parisian LLC. North Dottiestad, New Hampshire
Jan. 2018 – Mar. 2018
•      Installation of OS, containers and virtual machines creation using KVM, Proxmox and Xen Hypervisor.
•      Create and maintain fully automated CI/CD for code provisioning using Jenkins.
•      Configuration of NETWORK MONITORING SYSTEM using SNMP andNRPE.
•      Installation and configuration of Network Monitoring Tool “NAGIOS”,Zabbix.
•      Automated the System Monitoring for services by configuring Automated Email and SMSNotifications.
•      Managing company hosted websites.
•      Involved in installation, configuration, upgrading, patching and administrationof Linux and WindowsServers.
•      Batch scheduling, batch scripting, nightly backups and networktroubleshooting.
•      Configured and managing in house big data cluster for reporting and analytics.
•      Configuration of load balancing server using Haproxy.
•      Configuration of Mysql/Mariadb replication and responsible for writing custom script for full as well as incremental backup.
•      Hands-on experience with NOSQL database mongodb.

System Support Engineer, Spinka-Upton. Billyfurt, Vermont
Sep. 2016 – May. 2017
•      Providing 24/7 support.
•      File Systems and Process management.
•      Configuration of Master server, Slave server & integrating NFS and Autofs.
•      Installing and Upgrade the Linux using kickstart method.
•      Package Administration (RPM & YUM & APT)
•      Performing Schedule Jobs (At & Cron).
•      Monitoring and managing swap space.
•      Working with open source packages like SUDO, Open SSH and providing trouble shooting.
•      Installation, configuration and maintenance of LVM on RHEL.
•      Performed check out for the sanity of the file systems and volume groups.
•      Responsible for settings up NFS server and client, Telnet server, FTP servers, DNS, DHCP, LVM and Apache Configuration, Samba installation and configuration.

Team Lead IT Operations, Senger, Tillman and Ritchie. East Merrillborough, Idaho
May. 2014 – Feb. 2015
•      Expertise in developing MySQL scripts, shell scripts for the automation for the automation ofservices.
•      Managing the Operation of the overall database of all the applications ofibex.
•      Managing a team to ensure smooth operations of thedatabases.
•      Testing of the Databases with the relevant teams to ensure itsavailability.
•      Ensuring Database Backups on dailybasis.
•      Ensuring DataIntegrity.
•      Facilitate problem solving andcollaboration.
•      Develop a strategy the team will use to reach itsgoal.
•      Configuration of Nagios and other monitoringtools.
•      Deployments of new VAS services and manage health check for theseservices.

Education

South Pennsylvania Academy, West Deettamouth, West Virginia
Master of Science, Computer Science, Present

Northern Miller Institute, Pacochashire, New Hampshire
Bachelor of Science, Computer Engineerin, Nov. 2013

Skills

Linux

Redhat

Database

Virtualization

Containerization

Apache/Nginx

FTP/NFS

LVM

Load Balancing

Google Cloud/ AWS

resident engineer

  • Maintain records of daily  problems and remedial actions taken, or installation activities.
  • Train and assist teacher to use Education software.
  • Install and configure new equipment, including operating software 
  • Contct with project personnel to identify and resolve problems..

resident engineer

  •  Lead the team in  installation ,   Programming & Maintenance  of  Energy Meter
  • Confer with  engineers to plan or review work activities.
  • Test faulty equipment to diagnose malfunctions, using test equipment or software, and applying knowledge of the functional operation of  
  • Perform scheduled preventive maintenance tasks, such as checking, cleaning, or repairing equipment, to detect and prevent problems in the systems. 

resident engineer

  • Contract administration, interpreting contract documents being in the capacity of the engineer assistant. 
  • Assist in supervision of site work and checking of contractor’s shop drawings, dealing with all technical and contractual matters and coordination with various trades, and quality control.
  • Participate in preparing monthly reports and dashboard to be presented to Pace high management.
  • Verify contractor’s progress payments and administers close out activities until issuance of project final statement.

resident engineer

  • Manage Servers
  • Support for Remote Clients through Networking tools
  • Resolve the assigned tickets
  • Provide support to more than 300 remote locations for their thin-clients with touch screen, Kiosk, printers & UPS.
  • Manage and troubleshoot Desktop Environment
  • Responsible to install, set up, maintain network and also configure the peripherals, cabling and equipment’s accordingly as per the requirement.
  • Responsible for maintaining the Backup network, hardware, software, files on a regular basis accordingly as per the company policies.

resident engineer

  • Provide IT Solution services to customer (client site).
  • Perform risk assessments to ensure security measures.
  • Monitor and maintain virus protection software.
  • Perform data backups.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network problems, and replace defective components when necessary.
  • Run daily, weekly and monthly network reports.

resident engineer

  • Responsible for managing the entire network and Hardware in the office. 
  • I had the responsibility of maintaining all Servers, Computers, Network Devices and maintain continuous connectivity between them. 
  • I had to maintain different kinds of Printers, Scanners, and Switches. 
  • Smooth Functioning of the Internet and network connectivity. 

resident engineer

  • Representative Engineer.
  • Inspect works to ensure build according to design and specifications. 
  • Assist in inspections of civil engineering works, building works and design alterations.
  • Liaise with professional design team members to enable contractors to achieve projected target dates and design costs.
  • Projects focused on rural clinics basic services, hospital renovations and temporary clinic facilities. 

resident engineer

  • Prepared construction budgets by analyzing building plans while updating specifications and projecting costs for each elevation.
  • Supported Project Manager and Senior Project Engineer with logistics, RFIs, and submittals to increase productivity.
  • Managed fieldwork operations activities and organization of 5 specialty subcontractors on a daily basis.
  • Presented procedures, rules, and regulations to subcontractors involved in the project while maintaining a safe, clean, and productive environment. 

resident engineer

  • Provided Help Desk-based IT phone support to end-users for a fast-paced web hosting firm, including troubleshooting, server support, and customer service. 
  • Maintained 50% above average customer satisfaction in post-call surveys. Used deep compassion and listening skills for the best customer experience. 
  • Became a trusted resource through high-level problem-solving skills. Solved customer issues with 12% more success than the company average. 
  • Handled trouble tickets 50% faster than other desktop support engineers. 

resident engineer

  • Responsible for managing the entire network and providing support for the PCs and Laptops in the office. 
  • Was responsible for Monitoring and keeping the Internet connections up for the Users of Egon so that their Internet and Database Software (located in Delhi) is always accessible. 
  • Was responsible for the maintenance of Printers, scanners, Switches, Hub and Routers. 
  • Was responsible for the purchase of all hardware and software required in the office; not only for PCs but for other hardware equipment as well. 
  • Was responsible for coordinating with the Vendors for all the office usage. 
  • Was responsible for conducting Video Conference in the office and to maintain equipment in proper condition. 
  • Was responsible for the smooth functioning of Blackberry devices in the office. 

resident engineer

  • Support manager to coordination and overall integration of technical activities in architecture or engineering projects.
  • Review, or support project manager for all project design changes.
  • Perform administrative functions, such as reviewing or writing reports, enforcing rules, or review of project engineering.
  • Review or implement construction programs to improve sustainability or reduce impacts of engineering or architecture activities or operations and follow up critical path activities on site.