398d3159-82fa-4c88-8d81-97ad12101ba8
Andrew Smith
Professional Summary
Employment history
- Resolve customer complaints regarding sales and service.
- Oversee regional and local sales managers and their staffs.
- Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
- Review operational records and reports to project sales and determine profitability.
- Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
- Monitor customer preferences to determine focus of sales efforts.
- Prepare budgets and approve budget expenditures.
- Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.
- Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions.
- Direct, coordinate, and review activities in sales and service accounting and record-keeping, and in receiving and shipping operations.
- Represent company at trade association meetings to promote products.
- Assist customers by providing information and resolving their complaints.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Answer customers’ questions, and provide information on procedures or policies.
- Sell tickets and other items to customers.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Process merchandise returns and exchanges.
- Compute and record totals of transactions.
- Compile and maintain non-monetary reports and records.
- Write and record orders for merchandise or enter orders into computers.
- Explain products or services and prices and demonstrate use of products.
- Contact customers to persuade them to purchase merchandise or services.
- Answer questions about product features and benefits.
- Circulate among potential customers or travel by foot, truck, automobile, or bicycle to deliver or sell merchandise or services.
- Distribute product samples or literature that details products or services.
Education
Personal info
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Skills
e07fe7c9-ecd0-4e06-8102-3b28de31f701
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Skills
Employment history
Port Federicoport, Ohio
Regional Manager is responsible to meet Hotel Partner’s 5 Star Standards including guests expectations, maintaining relationships with Hotel Managers, and engaging in an environment committed to outstanding Guest Experiences.
Regional Manager maintains staff relationship with over 80 employees to maintain customer focus at all times. Identifies talent, provides timely, supportive coaching when needed, presents development opportunities to increase performance and maximize engagement/retention, and recognize staff for outstanding service delivery. Oversee training of new/newly promoted staff in accordance with corporate guidelines.
Regional Manager creates Weekly performance reports and analyses, Monthly and Annual performance reports to increase top line revenue to drive bottom line profit.
New Annettafurt, Louisiana
E-Newsletters: Designing layout, selecting images, and writing copy.
Website: Managing metadata and html, link development, SEO.
Google AdWords: PPC / ROI consciousness, keyword and campaign ideas, research, testing, and implementation.
Social Media: posting relevant images / copy on Facebook and Twitter.
Sales: outreach, maintaining and updating client contacts and followup, general company involvement / working with owner about ideas for improvement.
Data Management:
Transferring data for clients, setting up ftp’s, converting file formats, scanning large documents, images, and combining/converting them to pdf’s.
Education
- West Brown – Classieborough, Nebraska
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Professional Summary
Talented, sales-driven, recognized expert in the fields of direct sales and partner channel sales management. Equipped with 5+ years of experience in the areas of sales, marketing, business operations and development. Eager to advance my career and obtain a regional manager position within a reputable, growth-oriented company.
Strategic-minded, goal-driven account manager with over 10 years of verifiable successes in the areas of business development, account management, and direct sales. Exceptional ability to build and lead high-performing teams focused on developing profitable sales strategies and identifying market opportunities to achieve sales goals. Adaptable, customer-focused leader with a proven track record of bringing revenues, profits, and market shares to new heights.
Employment history
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Network within communities to find and attract new business.
- Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk and insurance departments, or credit departments.
- Prepare operational or risk reports for management analysis.
- Evaluate financial reporting systems, accounting or collection procedures, or investment activities and make recommendations for changes to procedures, operating systems, budgets, or other financial control functions.
- Recruit staff members and oversee training programs.
- Communicate with stockholders or other investors to provide information or to raise capital.
- Review reports of securities transactions or price lists to analyze market conditions.
- Direct or coordinate an organization’s financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
- Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
- Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
- Appoint department heads or managers and assign or delegate responsibilities to them.
- Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.
- Deliver speeches, write articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives.
- Represent organizations or promote their objectives at official functions or delegate representatives to do so.
- Network within communities to find and attract new business.
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Evaluate data pertaining to costs to plan budgets.
- Direct or coordinate an organization’s financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.
- Resolve customer complaints regarding sales and service.
- Determine price schedules and discount rates.
- Review operational records and reports to project sales and determine profitability.
- Monitor customer preferences to determine focus of sales efforts.
- Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
Education
Skills
af9fa5d9-dedc-40e7-ace6-983217e1029b
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Employment history
- Joined Cars24 as a Regional Head for Marketing Development.
- Have been given the responsibility to start a new project PAN India wherein we will be catering to the walk-in customers that are coming to the centers.
- Taking care of Hiring, Training and Deploying the resources to every center in India and chasing their performance and other things.
- Currently having a head count of around 190 people and still increasing.
- Ensuring that the requirement from business is being fulfilled and delivering the best out of available resources.
- Started the journey here as a Car Consultant and got the responsibility to start the process of Email & Chat and learn more about used car business.
- Started the process for Email & Chat and was handling the same for 6 months.
- Later, started Inbound process along with Social Media wherein we need to entertain customer queries over call and social media comments.
- Got promoted as Subject Matter Expert and then as Team Leader and started leading different projects.
- Got multiple projects with different business requirements and catered every project and streamlined the process.
- Later, got the process for NAD (New Auto Division) wherein we were providing backend support to the sales team available PAN India.
- Handled around six different processes together along with a headcount of around 25-30 people.
- Handling floor responsibilities and ensuring that things are done within the company guidelines and ensuring client satisfaction along with customer happiness.
- Working with HR team to plan for manpower and arranging the training according to the process requirement.
- Supported every department in order to ensure that business is being intact and every number is coming as per the requirement of management.
- Started the career with Teleperformance into Indiatimes process.
- The core responsibility to handle customer concerns and queries related to online shopping (product and services) over call, email or chat.
- Got promoted as Subject Matter Expert in three months and started handling Escalation Desk wherein need to cater the escalations of the customers over social platforms like Facebook, Twitter, Mouthshut, Consumer Forums etc.
- Promoted as a Team Leader later on and starting handling a team of around 20 people.
- On the role of Team Leader, there were number of things that needs to be handled.
- Basic KRA was to ensure that we meet our SLA targets i.e. Reply on every email within 8 minutes. All the chats should be answered within the SLA of 1 minutes and AHT should be 10 minutes.
- To ensure that TAT for every customer complaint is being adhered.
- Coordinating with clients to ensure that the customer concerns and complaints are getting resolved within the defined TAT
- Motivating and training the team on posting replies over the comments of customers over FB and Twitter.
- Managing a tracker for the activities done over all the social platforms.
- Controlling Attrition and Shrinkage within the team and ensuring C-Sat and FCR for every customer.
- Coordination with the internal team (WFM, Training and Quality) to ensure that the process runs smoothly
Education
Skills
9be2dbd5-c583-4088-ae7e-0fce0bfd7926
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
West Laticia, Utah
- Provide advice to clients on a contract basis
- Perform administrative tasks, such as maintaining records and handling policy renewals.
- Develop marketing strategies to compete with other individuals or companies who sell insurance.
- Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
- Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Plan, direct, or coordinate the activities of workers in branches AND offices
- Appoint department heads or managers and assign or delegate responsibilities to them.
- Implement corrective action plans to solve organizational or departmental problems.
- Resolve customer complaints regarding sales and service.
- Oversee regional and local sales managers and their staffs.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
New Ai, Vermont
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Complete forms in accordance with company procedures.
- Process new business from accepting it to filing the applications.
- Train and assist staff with product and system
- Attend meetings to record minutes. usage.
Education
- South Kentucky University – Ebonieport, Arkansas
Skills
12144868-3d3e-44f8-bb3a-d6915ad3dadd
Professional Summary
Employment history
Contact information of the President of the corporation:
President John Jairo Gallego Infante [email protected]
Contact information of the President of the corporation:
President John Jairo Gallego Infante [email protected]
Education
Skills
f8cfc0b3-fb51-4eab-85dd-4c0eff301fba
Andrew Smith
Professional Summary
Employment history
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, life, property, medical and dental insurance or specialized policies such as marine, farm/crop, and medical malpractice.
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients (warm leads and cold calling).
- Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
- Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
- Select company that offers type of coverage requested by client to underwrite policy.
- Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
- Resolve customer complaints regarding sales and service.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Prepare budgets and approve budget expenditures.
- Manage 50+ employees.
- Hire/fire/recruit/train.
- Nominated for “Rookie Manager of the Year”.
- Won an award for unit with the highest sales and biggest increase in sales.
- Over 1 million dollars in sales every year as an operations manager.
- Explain products or services and prices and demonstrate use of products.
- Contact customers to persuade them to purchase merchandise or services.
- Answer questions about product features and benefits.
- Circulate among potential customers or travel by foot, truck, automobile, or bicycle to deliver or sell merchandise or services.
- Answer clients’ questions regarding construction work, financing, maintenance, repairs, and appraisals.
Education
Personal info
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Skills
533048b7-6941-44b3-a592-90d2dd35647b
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Employment history
Education
Skills
e0d32bbe-ec51-4e3a-a86c-aa2eb62fd24d
Professional Summary
Visionary, results-driven marketing manager with over 10 years of experience driving business and revenue growth through the development and execution of strategic campaigns specifically for wellness retreats and spas. Proficient in digital marketing, advertising, website development, brand strategy, and media campaigns and promotions.
Employment history
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
- Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
- Negotiate transportation rates or services.
- Create policies or procedures for logistics activities.
- Review global, national, or regional transportation or logistics reports for ways to improve efficiency or minimize the environmental impact of logistics activities.
- Recommend purchase of new or improved technology, such as automated systems.
- Schedule the project in logical steps and budget time required to meet deadlines.
- Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems.
- Interpret and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer.
- Plan, organize, or direct activities concerned with the construction or maintenance of structures, facilities, or systems.
- Take actions to deal with the results of delays, bad weather, or emergencies at construction site.
- Inspect or review projects to monitor compliance with building and safety codes, or other regulations.
- Study job specifications to determine appropriate construction methods.
- Direct and supervise workers.
- Develop or implement quality control programs.
- Investigate damage, accidents, or delays at construction sites, to ensure that proper procedures are being carried out.
- Evaluate construction methods and determine cost-effectiveness of plans, using computers.
Education
Skills
29335086-e9df-4b59-a108-3e7691584580
Andrew Smith
Professional Summary
Employment history
- Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
- Interview, select, and train warehouse and supervisory personnel.
- Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
- Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated.
- Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.
- Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
- Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.
- Schedule or monitor air or surface pickup, delivery, or distribution of products or materials.
- Negotiate with carriers, warehouse operators, or insurance company representatives for services and preferential rates.
- Respond to customers’ or shippers’ questions and complaints regarding storage and distribution services.
- Arrange for necessary shipping documentation and contact customs officials to effect release of shipments.
- Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
- Examine invoices and shipping manifests for conformity to tariff and customs regulations.
- Arrange for storage facilities when required.
- Handling incoming calls and other communications.
- Managing filing system.
- Recording information as needed.
- Updating paperwork, maintaining documents and word processing.
- Helping organize and maintain office common areas.
- Organizing travel by booking accommodations and reservations needs as required.
- Maintaining office equipment as needed.
- Experience as a virtual assistant
Education
Personal info
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Languages
Skills
93d13e93-ca43-4e6f-a865-13494deebdf2
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
North Erich, South Carolina
- Leading Sales Team and ensuring target delivery
- Evaluating new sites for network expansion
- Ensuring the necessary health and safety checks are completed daily.
- Analyzing sales figures and forecasting future sales volumes to maximize profits.
- Responding to customer complaints and comments.
- Making sure the right things are being done, by the right people, at the right time and in the right way
- Managing and motivating a team to increase sales and ensure efficiency
- Managing stock levels and making key decisions about stock control
- Analyzing and interpreting trends to facilitate planning
- Using information technology to record sales figures, data analysis and future planning;
- Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews.
- Organizing special promotions, displays and events
- Updating colleagues on business performance, new initiatives and other pertinent issues
- Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
East Norris, Nebraska
- Lead Sales Team and ensured target delivery
- Evaluated new sites for network expansion
- Ensured necessary health and safety checks.
- Analyzed sales figures and forecasted future sales volumes to maximize profits.
- Responded to customer complaints and comments.
- Managed and motivated team to increase sales and ensure efficiency
- Managed stock levels and made key decisions about stock control
- Analyzed and interpreted trends to facilitate product planning
- Used information technology to record sales figures, analyze data and future planning.
- Dealt with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews
- Organized special promotions, displays and events
- Updated colleagues on business performance, new initiatives and other pertinent issues
- Maintained awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
Donnystad, North Carolina
- Managed inventory Planning, assortment, restocking & ordering.
- Ensured purchase orders were processed on time.
- Product budget planning with coordination of category and purchase departments
- Prepared Yearly, Quarterly and Monthly Sales plan (Units & Revenue)
Herbertville, Iowa
- Demand estimation, sales forecasting and production planning on category level Inventory
- Identified and evaluated problematic areas and recommended solutions
- Recommended activation of marketing promotions needed to push sales, increase Basket Value or Basket Size and monitored performance to further propose deactivation or extension.
North Adalbertofort, North Carolina
- Delivered retail KPIs for individual stores and the area by optimizing assortment, stock and inventory parameters by store and maximizing sell-out.
- Maintained VM of all stores.
- Follow up for Execution and implementing of promotional activities.
- Implementation of consistent retail operation processes and company standards in the area of store operation, product/availability, visual merchandising and customer service.
- Set targets for each store and monitor their delivery in close cooperation with the Retail partner and Store manager.
- Managed the factory outlets in the area, maximizing their profitability whilst protecting Brand equity.
- Ensured that product knowledge is effectively cascaded down to the store staff level
Port Darellshire, Missouri
- Looked after Dockers and Denizen as a sales analyst
- Replenishment and Assortments for all Retail doors & Institution through Software (SAP) in Pakistan
- Processed sales orders & delivery orders for all Pakistan Retailer & Wholesalers.
- Formulated reports through Software (Expert & SAP)
- Analyzed the sales data and formulate sales report.
- Provided Support to Marketing, Sales, HR, and IT Department for Different reports.
- Responsible to Process the Dispatch Orders through (SAP)
Heathcotehaven, Utah
- Submitted Daily Sales & Monthly Sales Report of All Regions to CEO & CFO.
- Conduct Monthly Retail Audit of Region
- Maintained Retail cash flow
- Administrator of Sales Software Lumen Soft Candela
- Provided support to IT department for Audit implementation & Sales
Stantonfurt, Oregon
- Submitted monthly progress reports to the Chief Operating Officer and HR Manager.
- Prepared multiple reports and analysis regarding HR and Operations.
- Provided primary support to departmental operations and HR.
- Assisted in implementing systems and procedural changes in operation areas.
- Assisted senior management with the development of smooth coordination with other departments.
- Identified potential process improvements.
- Submitted suggestions for approval and works directly with managers to implement changes.
- Recommended and carried out different reports format in order to develop a better understanding.
- Responsible for end to end file management.
- Responsible for preparing the nationwide monthly targets.
Education
- Block University – Wilfredofort, Vermont
- The West Academy – East Jeannieville, Wyoming
Skills
94b98fdc-4b2f-4935-834a-c6a543cd6216
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Employment history
- Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
- Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
- Review reports submitted by staff members to recommend approval or to suggest changes.
- Appoint managers and assign or delegate responsibilities to them.
- Direct human resources activities, including the approval of human resource plans or activities, hiring of General Managers.
- Establish departmental responsibilities and coordinate functions among departments and sites.
- Implement corrective action plans to solve organizational or departmental problems.
- Interpret and explain policies, rules, and necessary procedures to General Managers and maintain accountability.
- Resolve customer complaints regarding service.
- Review operational records and reports to project sales and determine profitability.
- Prepare budgets and approve budget expenditures.
- Completed training and final opening checklist for 6 My Place Hotels. Direct responsibility for manager training and staff training during openings. Prepared and approved final punch list for contractor that is submitted to ownership.
- Oversight of up to 5 hotels. Consistent direction for General Managers. Weekly meetings on Budgets, Rate Management, and progress on necessary changes in staff or property condition.
- Monthly site visits with inspection report.
- Each of my hotels were managed as new hotels, and showed year over year improvement in Room Sales, NOI, and RevPar.
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Plan, schedule or supervise the work of other employees.
- Contact housekeeping or maintenance staff when guests report problems.
- Verify customers’ credit, and establish how the customer will pay for the accommodation.
- Greet, register, and assign rooms to guests of hotels or motels.
- Hire staff and maintain required records and approvals for HR.
- Develop staff to maintain highest level of customer service.
- Complete reports daily that are required by the management company.
- Complete month end reports due to the brand and corporate.
- Committed time as necessary to complete sales work to drive sales.
- Accountability to the management company for progress on a weekly basis.
- Greet, register, and assign rooms to guests of hotels or motels.
- Verify customers’ credit, and establish how the customer will pay for the accommodation.
- Contact housekeeping or maintenance staff when guests report problems.
- Make and confirm reservations.
- Issue room keys and escort instructions to bellhops.
- Keep records of room availability and guests’ accounts, manually or using computers.
- Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
- Compute bills, collect payments, and make change for guests.
- Record guest comments or complaints, referring customers to managers as necessary.
- Review accounts and charges with guests during the check out process.
- Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
- Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
- Plan, schedule or supervise the work of other employees.
- Arrange tours, taxis, or restaurant reservations for customers.
- Provided oversight of sales of rooms, and conference rooms.
- Arranged for follow-up with our direct bill customers on a continued basis.
Education
Skills
01a77b64-2aea-4d3f-8d8e-8ae5fe8eec80
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Dedicated senior-level executive offering over 5 years of consistent career progression in the areas of operations and warehouse management for a multi-million-dollar, global enterprise. Expert in ensuring operational efficiency, workflow management, process development, production performance, and low-cost solutions. Strong ability to lead cross-functional teams and collaborate with business leaders as well as build and cultivate strategic relationships with internal and external stakeholders and business partners.
Trustworthy, dependable, responsible Personal Assistant with 5 years of experience providing ongoing support to a notable CEO within the technology industry. Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies. Well-organized with in-depth technical knowledge and keen attention to detail.
Motivated and adaptable team player, leader, and Regional Development Manager offering decades of success in the Public Administration sector. Detail-oriented, energetic professional dedicated to leading the development of solutions to successfully provide assistance to vulnerable and underprivileged community members. Recently relocated to the Washington DC area actively in search of a senior-level role within the Department of Housing Services.
Current student and restaurant hostess with 3 years’ experience delivering high-levels of customer service to guests and clientele. Consistently ensure customers feel welcomed and accepted; coordinated reservations and setup dining rooms corresponding with guest wants and needs. Adept at managing events, order taking, seating arrangements, and directing overall dining operations and customer experience. Expected graduation September 2017, actively seeking a management role within a reputable, growth-oriented organization.
Employment history
Lake Devonshire, Ohio
- Monitor and analyze sales records, trends, or economic conditions to anticipate consumer buying patterns and determine what the company will sell and how much inventory is needed.
- Authorize payment of invoices or return of merchandise.
- Consult with store or merchandise managers about budgets or goods to be purchased.
- Estimate consumer demand and determine the types and amounts of goods to be sold.
Orvalshire, Hawaii
- Resolve customer complaints or answer customers’ questions regarding policies and procedures.
- Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
- Develop work schedules according to budgets and workloads.
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Port Sammy, Connecticut
South Andriashire, Alaska
- Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
- Prepare passengers and aircraft for landing, following procedures.
- Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
- Announce flight delays and descent preparations.
- Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
- Inspect passenger tickets to verify information and to obtain destination information.
- Assist passengers entering or disembarking the aircraft.
East Gisele, Alabama
- Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots.
- Greet customers and open their car doors.
- Calculate parking charges, and collect fees from customers.
- Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles.
- Keep parking areas clean and orderly to ensure that space usage is maximized.
- Lift, position, and remove barricades in order to open or close parking areas.
- Inspect vehicles in order to detect any damage.
- Direct motorists to parking areas or parking spaces, using hand signals or flashlights as necessary.
Education
- Southern Bauch College – Wittingville, Kansas
Languages
Skills
4fb8f1d5-2fa5-4b37-8a90-2a73261678d1
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Employment history
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Recruit staff members and oversee training programs.
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
- Participate in carrier management processes, such as selection, qualification, or performance evaluation.
- Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.
- Coordinate activities between departments, such as news and programming.
- Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.
- Provide crisis intervention to students when difficult situations occur at schools.
- Observe work of teaching staff to evaluate performance, and to recommend changes that could strengthen teaching skills.
- Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
- Prepare, administer, and grade tests and assignments to evaluate students’ progress.
- Instruct through lectures, discussions, and demonstrations in one or more subjects, such as English, mathematics, or social studies.
- Adapt teaching methods and instructional materials to meet students’ varying needs and interests.
- Prepare materials and classrooms for class activities.
- Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.
- Social science as a Subject at this school for class upto X.
- Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
Education
Skills
29cd125e-5254-4d7f-b740-9e4b47843671
Professional Summary
- 16+ years of experience in Business Development, Strategy and Project management in Aerospace and Defense vertical
- Achieved Top line and Bottom line target continuously for last 6 Quarters
- 9+ years of experience in New Business Development and opened 5+ new logos in last 3 years
- Lead the complete sales lifecycle from lead generation, NBD strategy, Proposal and Bid Management, Contracts negotiation,relationship management and closure of deals
- Generated pipeline- TCV of 10Mn last fiscal year
- Independently handled large deals worth 50Mn
- Thought leadership and providing business growth directions by understanding the global market trends
- Presentation and relationship development abilities, to enable business growth
- Exposure to various products of A&D sectors such as Aircraft, Aeroengines and Missile systems,
Education
Employment history
- Leading New Business Development Pursuits in Aerospace and Defense vertical for the Aerospace engineering business unit across east coast of united states.
- Successfully Opened 4 strategic new accounts with a potential to scale with profitability and growth
- Target driven role with key responsibilities including NBD strategy, Bid Management & Proposals, Contracts negotiation, closure/Acquisition, Relationship management and scaling up of New business accounts
- Work closely and guide the lead generation and Presales team on the NBD pursuits
- Forge partnership with local DER and Manufacturing companies and build local ecosystem
- Guide the business head on Industrial and technology trends and alignment of skills and competency to cope up with the trend
- Advise on the potential companies for M&A and inorganic growth
Lead the Presales activities for Aerospace engineering NBD (New business Development) in Americas. Major Activities include
- SPoC and Sales Enablement partner for sales team of North America
- Business strategy development for NBD along with Sales
- Account Plan creation and daily follow up on the actions- Tracking of sales leads and tractions till conversion
- Work with lead generation team to identify prospect targets and follow through till closure
- Collaborate with technical lead, PMO, finance & other support units for RFI/RFP response for New business opportunities
- Preparation and updation of collaterals – RFI/RFP templates, case studies, Value Proposition etc.
- Collaborate and drive specific aero campaigns along with sales
- Organize and Manage Customer visits for NBD
- Participate in Global A&D events and generate business interest
- Pipeline generation and revenue conversion
- Large deals – Bid Management
- Contracts negotiation
- Commercials proposition
- Interface between sales and Delivery
- Opened 7 New logos in North America geography (4 Strategic accounts and 3Tail accounts) in last 2 fiscal years
- Generated TCV of 10Mn+USD
- Advise solutions and competency team on the technology trends and market demands to create new solutions
- Account management of captive accounts
- Identifying new areas of opportunities, competitive benchmarking, formulating long term & short term strategies and managing project specific alliances & partnerships.
- Advanced skills in leading team members in business development, market research & survey, Competitive Intelligence, forging strategic tie-ups and acquiring key clients.
- Generation of Business leads and enquiries from Major Aerospace OEMs
- Preparing cost estimates, overall schedule / execution / manufacturing plan, Technical, Commercial and Price bids to various customers
- Responsible for the entire pre-order life cycle along with Interaction & Involvement with customers, SPOC for Contract Management in various projects.
- Involved in Risk Assessment & Risk Management for high value projects & quantifying contingencies there in.
- Building Supply chain partners and sustaining throughout the business lifecycle
- Opened a new logo worth TCV of 25 Crores INR – missile parts /sub assembly manufacturing
- Involved in strategy, selection and planning of materials for indigenous military Gas Turbine programmes – Combat Aircrafts and warships.
- Contributed to project planning, scheduling, budgeting and sourcing of material requirements worth a total of over INR 100 Cr.
- Coordinated material development projects with Defense Laboratories and PSUS for indigenous Aero Engine programme.
- Interacted with French and Russian aero engine firms for technical evaluation and feasibility study on joint ventures.
- Planned and executed the material characterization programme with internal and external agencies for design validation and airworthiness certification.
- Managed material related issues in CAE by coordinating as a single window with various modules and designers.
- Managed vendor development for indigenization of isothermal forgings and high temperature coatings.
- Involved in techno-commercial negotiations for purchasing products, softwares, services and setting up of adequate infrastructure facilities worth INR 5Cr.
Additional information
Publications
Skills
regional manager
- Establish Brand in central India.
- Take Care of Both Administration and Business Development of the Centre.
- Vendor Management for Advertisements /publicity / hoardings / banners. Interaction with students and progress feedback. Supervising and motivating staff, ensuring that workloads are appropriate and quality of work is acceptable Monitor class schedules to ensure smooth running of classes.
- Visiting colleges for business development.
regional manager
- Strategic Scheduling
- Compliance reports
- Interview/Hire/Terminate
- Client Relationship Management – Servicing of clients to ensure that we are offering and delivering as per agreed service level agreements.
regional manager
- Market and sell investment plans.
- Collect payments and remit the same to office cashier or deposit it to company bank accounts.
- Deliver policies or pertinent documents of the investment to the clients.
- Oversee and organize sales force.
- Monitor weekly and monthly sales and report them to the VP of sales
- Attend seminars and conferences sponsored by the company
regional manager
- Customs and Excise – Fully versed with all customs regulations on import and exports in South Africa.
- Travel – Visiting Singapore, Dubai and Abu Dhabi enabled me to getter a better understanding of their Port restrictions and their Import / Export Regulations in order share better value offering to our clients whom were doing business with clients in these countries
- Sales – Ensuring sustainability of the company by maintaining that new business is secured, current business and organic growth would ensure profit is maximized without compromise on service.
- Strategy – Developing of new strategies to ensure clients are satisfied and also that the company is in keeping with industry changes (ito technology / new legislations passed). Design and branding of new marketing material that is relevant to market.
- Quality – implementation of a QMS (Quality Management System) – ISO 9001
- Integrity – I ensured that company upheld the code of ethics and policies as documented in QMS.
- Performance Management – implemented KPI in each department and ensured that we delivered a service to the industry that kept us ahead of our competitors.
regional manager (north)
- Managing Branch Offices, Conducting Sales & Distribution, Providing Logistics support to Field Staff.
- Developing & maintaining a strong Network of Contended Dealers.
- Direct & Coordinate team efforts towards achieving targets, Developing Sales Territories & Identifying new business potential.
- Plan, direct, or coordinate the activities of workers in branches AND offices
regional manager
- Monitor food preparation methods, portions and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Responsible for hiring and firing of team members.
- Responsible for training crew and assistant/ general managers.
- Execute mid-year and annual performance reviews to monitor financial goals. Utilized strategic and timely develop plans to ensure leaders are committed to meet company goal, KPI’s and bench strategy.
regional manager (north)
- Have worked as Asstt. Sales Manager in Apar Ltd./ GE Apar Lighting Ltd. After joining in Sept’90 and later on as Sales Manager looked after the entire operations of Chandigarh Branch which included consumer sales function & C&I Channel in the state of Punjab Haryana, H.P., J&K & Union Territory Chandigarh. The branch operations where started by me. I was reporting to D.G.M. Consumer Sales (North).
- Promoted as Regional Manager (North), & relocated to Delhi in 1995 assumed charge to look after Northern Region comprising of Chandigarh, Kanpur, Ghaziabad, jaipur & Delhi branches, managing Sales through Institutional & Commercial channels for light sources & luminaries for GE / Cema brand & devicing ways & means to develop this channel with key thrust on DGS&D. I was reporting to GM (National Sales – C&I)
- Project hiring needs by store per season to meet tourist and holiday traffic trends within company payroll and headcount expectations.
- Work with real-estate and project managers regarding new and remodel locations. Responsible for punch-list and sign-off of location.
senior regional manager
- Direct Report to 28-locations throughout Las Vegas, Laughlin and St. George Utah. Including core, open-air, outlet, Macy’s Department Stores and Bass Pro.
- Deliver expected sales results by applying Sunglass Hut Customer Service behaviors and standards, while identifying innovative solutions to ensure sales projections are met.
- Align region with store leadership by identifying key talent in store as well as build new network within market.
- Establish effective working relationships with all levels of management in field and throughout corporate office to meet business needs pertaining to product levels, payroll and marketing.
- Strength using Interpersonal Skills that professionally handle any customer and employee issues with positive outcomes. Including HR documentation for development needs and accountability.
- Utilized strategic store visit calendar to schedule daily, weekly and quarterly visits to ensure business and individual development plan success.
- Organize, plan and present quarterly regional meetings that inspire, motivate and clarify company strategy.
regional manager
- Manage Midwest Territory Field Representatives working within authorized retail TracFone store locations
- Activation sales lift of 28% in first quarter 2019
- Conduct monthly field visits with team sales reps in 5 states
- Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, such as branch banks, or credit departments.
regional manager
- Supervised staff to optimize brand expansion, initiatives and productivity
- Oversaw all administrative and record-keeping functions
- Partnered with other team members and leveraged strong negotiation skills to close tough deals with clients
- Assessed Team Performances
- Analyzed data trends to determine the best methods to improve sales results.
regional manager
- Joined Cars24 as a Regional Head for Marketing Development.
- Have been given the responsibility to start a new project PAN India wherein we will be catering to the walk-in customers that are coming to the centers.
- Taking care of Hiring, Training and Deploying the resources to every center in India and chasing their performance and other things.
- Currently having a head count of around 190 people and still increasing.
- Ensuring that the requirement from business is being fulfilled and delivering the best out of available resources.
regional manager
- Oversight of 2 branches
- Examine, evaluate, decision and process loan applications
- Ensure general ledger accounts balance daily
- Maintain monthly branch budgets; track expenditures
regional manager
- Established and maintained strong business relationships with partners, market sales teams, and internal operational teams on a market and regional level to ensure optimal results.
- Reduced bad debt in the region from 6.5% in January 2014 down to 2% in January 2015
- 77% of first time customers signing up for more services within the first 30 days.
- Consistent top performer in sales per hour, service plan attach and battery attach
regional manager
- Lead a team of 12 people in managing operations in around 20+ schools and colleges in Delhi
- Getting best results from the team frequently
- An insight into how start ups work
- Oversaw the day-to-day execution of program field activities through effective management of field team members; including in field 2 by 2 visits, monitoring of daily sales and consignments as well as Salesforce activities.
regional manager
- Redesign the installation and Maintenance processes to improve the service level agreement (SLA) for our residential and business customers
- Implement cost saving strategies within the business to ensure efficiency is achieved and maintained
- Coordinated with corporate accounting to ensure accuracy of month end financial reports.
- Successfully lead, trained, developed and mentored a team of 12; resulting in over 70% YOY growth.