My first job title here was cashier, so I worked as a cashier for 2 years until being promoted to service lead. My duties as a cashier were to scan and bag groceries, count money, run transactions through the register, clean, stock, label, and organize candy and cigarettes, collect and turn in coupons, help customers with any questions and direct to them to what they are looking for, use a walkie-talkie to communicate with other people in the store, and take back returns. As a service lead my duties expanded to include running the lottery machines, counting and disbursing money to the cashiers, running through returns/exchanges, completing money orders, assisting cashiers, authorizing transactions, training new employees, taking calls, and helping the elderly put groceries in their vehicles.

As a student ambassador, my main job is to give a tour of the Lock Haven University campus to prospective students. So, I show them, as well as their family members and friends, what they would be getting from our school if they were to come here, such as where they could live, have classes, print, play sports, eat, and make memories. I work when we have Open Houses as well as the majority of Saturday and weekday visits. I also used to work at the front desk as a receptionist, taking and making phone calls, scheduling appointments for prospective students, entering visit requests, making cookies, and answering questions. Now I work in the back at processing, where I go through students’ transcripts, test scores, applications, and other information, making sure their application process goes as quickly and efficiently as possible. I also do tele-counseling in the evenings, where I  talk to prospective students who have requested information from us and answer their questions, concerns, and inform them of a upcoming visit they have with us.

Daily, I would take the packages that came in to the store and unwrap, tag, hang, and safely attach anti-theft wires and pins onto all products.  Then, I would arrange displays to attract the attention of prospective customers and put out all new products neatly, safely, and correctly. I set out new clothing on the sales floor and then would tidy up the fitting rooms, processing, and other areas of the store and would often work on the sales floor as well as in markdowns. In markdowns, I would re-tag all products that were getting marked down and move them to their designated clearance areas. I would also interact with people in the store to help them find what they are looking for and answer their questions. I had to safely work with a lot of dangerous equipment and be flexible in whatever area I was needed in.

Sales : I greet customers on arrival then assist the customer with any questions they have about the purchase they want to make. I would help the customer with returns, refunds, and resolve common complaints. I help increase in store sales,  and maintain sales floor appearance.
 Backroom: I was responsible for the execution of all receiving activities including unloading merchandise, merchandise preparation and staging, outbound shipments, and daily stockroom activities. I also assist in maintaining the stockroom in a neat, orderly and safe manner.

(Summer Job)
 job duties include loading and unloading shipments, taking inventory, organizing displays, and stocking shelves.

(Summer Job)
 Prepare cooking ingredients such as vegetables, proportioning meat etc. Prepare simple dishes such as salads, entrees, and other dishes.  Maintain a clean and orderly kitchen by washing dishes, sanitizing surfaces, taking out trash, and refilling condiment containers when needed.

I was responsible for driving the global brand image the campus of Alabama State University, building belief in the product benefits and ensuring long term loyalty with students and faculty among the campus.

(Summer Job)
 I was responsible for opening and closing the store, handling operational procedures, assisting cashiers, providing customer service, supervising cleaning operations, setting alarms, and keeping the entry area clean and organized.

I provided premier customer service, including greeting customers and assisting them with any store-related needs. Took customer carts to the parking lot and unloaded groceries into customer vehicles. I also bagged groceries, performed multiple cleaning duties, and helped with merchandising.