• Design test plans, scenarios, scripts, or procedures.
• Document software defects, using a bug tracking system, and report defects to software developers.
• Identify, analyze, and document problems with program function, output, online screen, or content.
• Monitor bug resolution efforts and track successes.
• Create or maintain databases of known test defects.
• Plan test schedules or strategies in accordance with project scope or delivery dates.
• Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
• using respective tools for quality checking of audio video bugs with five point spot check 

• Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
• i as in part of a team involved in monitoring and maintaining computer systems. This may include troubleshooting within company products , servers , local area network, and switches. Additionally, we use to  install or upgrade software and hardware.

·        Prepare stage wise drawing and Daily inspection planning.

• Approves in- process production by confirming specifications, conducting visual and measurement tests, communicating required adjustments to production supervisor. 
• Customer Complaints relating to Quality of the product.
• Handling 15 members Team.

·        Maintaining 5s

·        Responsible for monitoring critical parameters/special characters as per control plan & raise and closing NC reports

·        Check daily report and analyze and feedback for corrective and productive action.

·        Checks the products produced during the process in accordance with the procedures for inspection during the process.

• Conducted work area audits and inspections.
• Increased performance level 30% by developing work guides, timelines and maximizing resources on the site.
• Performed supplier evaluations and certifications with responsibility for supplier performance.
• Select products for tests at specified stages in production process, and test products for performance characteristics and adherence to specifications using work instruction.
• F.M.E.A and data analysis to identify root causes of defects. 
• GP-12 containment procedure to accelerate any quality issues that may arise are quickly identified and corrective actions are taken to improve product yield.

• Adjust sales scripts to better target the needs and interests of specific individuals.
• Answer telephone calls from potential customers who have been solicited through advertisements.
• Explain products or services and prices, and answer questions from customers.
• Telephone or write emails to respond to correspondence from customers or to follow up initial sales contacts.
• Resolve customer complaints regarding sales and service.
• Maintain records of contacts, accounts, and orders using CRM (Salesforce & Zoho).

• Coach newly hired representatives in effective communication with the public.
• Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
• Develop marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
• Compile lists describing product or service offerings.
• Assist customers by providing information and resolving their concerns.