8f734e15-860f-41af-b42d-b018c95f8704
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
I have been working in the Healthcare Field since 1991, as a Certified Nursing Assistant, Massage Therapist and currently a Licensed Practical Nurse. I am compassionate about taking care of people and their well being. My personal goal is to go back to school and get my Registered Nursing Degree and get Licensed in the State of Iowa.
Employment history
Education
Skills
56d1f14d-109f-47d4-972e-ac71a6a7aa3a
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Experienced with food safety, food production, laboratory, technical, NPD, federal and state regulations, customer requirements, quality systems and microbiology means I have an understanding of the entire chain / process of manufacturing and selling food in both the domestic and export market.
Proven experience with technical trouble shooting and continuous improvement, with a focus on long term solutions.
Enjoy and excel at research and risk based assessments and am always seeking innovation and advancement in processes and methods.
Employment history
The Huon processing plant in Parramatta Creek Tasmania is the largest (Single Site) and most complex seafood processing plant in Australia. We also have another processing facility in Botany N.S.W which is export registered and supplies Woolworth’s among others.
Led Huon on a journey that saw them become the first company in both Australia and New Zealand to obtain a AA rating under the BRC certification in both of our product categories.
Leading multiple audits across 2 sites and retaining or improving on all certifications (total of eleven across two sites) including BRC, WSEP, Dept of Agriculture, HACCP, ASC, Kosher, Halal and more.
I am the Food Safety specialist for the company which involves advising and leading the direction and response on any critical or media sensitive issues; along with the day to day running and improvement of the food safety system.
With 5 direct reports; I oversee NPD, QA/QC, Technical, Laboratory and Quality Systems.
Driving a food safety focused quality culture with a long term plan of continuous improvement and best practice.
- Internal auditing.
- GMP / GHP monitoring.
- Food Safety consulting and advice to manager.
- Risk assessment and HACCP work
- Regulatory advice to manager
- Pre-operational hygiene inspections.
- Training of staff to imbue quality culture across the site.
- Monitoring of all CCPs / QCPs and associated paperwork.
- Ensuring food safety and product quality requirements are met or appropriate corrective actions are taken.
- Keeping the approved supplier program current.
- Allergen monitoring and VITAL.
- Management of the external pest control contractor.
- Laboratory work around Salinity and moisture readings to ascertain aqueous phase salt.
- Ensuring the hygiene and cleaning is monitored and the hygiene team is utilised to best advantage.
- Continuous improvement projects.
- Assisting personnel with quality related issues or queries.
- Quality system verification and compliance to all regulatory and customer requirements.
- The continued development and implementation of the HACCP plan.
- Continuous improvement through corrective actions, development of controls through root cause analysis to prevent a recurrence.
- Meet existing and establish new relevant KPI’s, first time right, cost of quality, waste minimization.
- Control of the factory wide VITAL program and database.
- Training & mentoring of Area Managers, Area Coordinators, Line Leaders etc.
- Provide QA support with process coordination and controls.
- Review, support and critique GMP and quality systems conformance.
- Technical support utilising root cause analysis with quality complaints (internal & external).
- Investigations around non conformances including both internal and external.
- Assist and develop training strategies and discussion topics for toolbox talks.
- Assist with production trials / new product development
- Assist with change management e.g. quality planning, new products, new risks, document control etc.
- New line or equipment commissioning from a food safety perspective
- Experience and critical support in external audits including DAFF, Primesafe, Coles, Woolworths, McDonalds, YUM, Subway and other 2nd and 3rd party audits.
- Internal auditing of GMP and all processes and systems in place.
- Trending and Root Cause Analysis.
- Continuous improvement projects
- Supervision, training and mentoring of direct reports
- Online calibration with operators on the floor -training, support and knowledge base.
- Technical trouble shooting and problem solving.
- Trained and mentored the Laboratory Technician.
- Advised the Laboratory on micro, chemistry and technical issues. Oversaw any changes to methods and procedures.
- Continuous improvement of methods, procedures and documentation in the laboratory.
- Maintained, serviced and calibrated the laboratory equipment when needed / applicable.
- Responsible for maintaining and running the factory wide bacterial and pathogen programs in accordance with all internal and external regulations and guidelines.
- The investigation and root cause analysis of any food safety concerns, issues or positive results on aforementioned programs.
- I initiated and developed an in-depth and comprehensive manual for measuring water activity and migration in different kinds of salami based on their homogenisation and formulation.
- Standardised various sampling methods to remove as many variables as possible to ensure repeatability and consistency of results.
- Helped oversee the external pest control contractor and utilising them to the factories best advantage.
- Maintained and ran the site wide VITAL program and database.
- Set up an allergen swabbing program for the factory and enabled the extension of our ‘Gluten Free’ claims on products due to comprehensive risk based validation work.
- The issuing and following up of internal and external corrective action requests.
- The testing of the companies chemicals and dilutions of these chemicals in accordance with policy, health & safety and best bacterial efficacy.
- Developed and implemented a third party supplier testing regime to strengthen the factories defences against incoming risks such as pathogens etc.
- Microbiological and chemistry testing including; Salt, Fat, Nitrite, pH, Water Activity, Total Plate Count, Yeasts and Moulds and more.
- Highly accurate data entry and keeping.
- Maintaining a laboratory in the correct manner (GLP).
- The calibration and minor servicing of laboratory equipment.
- Adhering to strict food and personal safety rules.
- The writing of manuals and methods for testing of products and also operation of equipment.
- Cross departmental communication and advising on technical matters. The ability to prioritise and handle ever changing schedules and heavy or seasonal testing requirements.
- Trained as a chocolatier.
- High level customer service and knowledge of the product.
- Advising on food safety, quality systems and GMP.
- Public speaking and demonstrations.
- As an assistant manager I also oversaw production of our products which meant having the ability to forecast the impact that trading trends and temperature would have on production, volume, stockpiling and shelf life.
Education
Skills
Accomplishments
quality assurance coordinator
- Assisting personnel with quality related issues or queries.
quality assurance coordinator
- Management of the external pest control contractor.
- Laboratory work around Salinity and moisture readings to ascertain aqueous phase salt.
- Ensuring the hygiene and cleaning is monitored and the hygiene team is utilised to best advantage.
- Continuous improvement projects.
quality assurance coordinator
- Made outbound mystery shopper calls to various industries (e.g. hospitality, HVAC, property rental, and heavy equipment rental companies)
- Researched information online to create more realistic mystery shopper backstories and scenarios for company use.
- Coached employees of other companies on best customer service practices at the ends of calls.
- Graded and logged performance of both our employees and employees of clients on recorded mystery shop calls through web-based applications.
- Regular use of MS Office programs to schedule daily calls for employees to make.
quality assurance coordinator
- Quality Assurance reports
- Evaluate and recommend improvement goals for nursing staff.
- All LPN duties, visit and provide hospice nursing care to patients in home and facility setting.
- Interdisciplinary Team meetings.
- Education and training for nurses and nursing assistants.
quality assurance coordinator
- Ensure all activities and tasks are completed in accordance with the company’s policies, procedures and safe work practices.
- Continuous improvement, always looking at how we can best leverage technology and our people to deliver great outcomes.
- Handling and resolving any customer complaints.
- Assist in maintenance of company training program and documentation and ensure Good Manufacturing Practices.
- Ensure batch control and inspection criteria is maintained
- Check that all produce is inspected and are at the correct levels, conforms to specification.
quality assurance coordinator
- Monitoring of all CCPs / QCPs and associated paperwork.
- Ensuring food safety and product quality requirements are met or appropriate corrective actions are taken.
- Keeping the approved supplier program current.
- Allergen monitoring and VITAL.
quality assurance coordinator
- Internal auditing.
- GMP / GHP monitoring.
- Food Safety consulting and advice to manager.
- Risk assessment and HACCP work
- Regulatory advice to manager
- Pre-operational hygiene inspections.
- Training of staff to imbue quality culture across the site.
quality assurance coordinator
- Perform validation and testing of clinical trials to ensure adequacy and reformulate models as necessary.
- Develop business methods policies and procedures, including performance checks, equipment tracking, file systems, office systems, logistics systems, and production schedules.
- Prepare management reports and quarterly audits defining and evaluating problems and recommending solutions.
- Analyze information obtained from management to conceptualize and define operational problems.