- Created action plans to guide coaches to improve their team customer experience and Net Promoter score. Guides resulted in improved associate performance and higher incentive pay-outs.
- Participating in all calibration sessions with the client making sure that the standard is being meet.
- Web Application Testing Checklist.
- Detection rate and cloud based scan testing for AV product
senior qa specialist
- Design work procedures, test plan and methodology for overseas QA teams.
- Monitor program performance to ensure efficient and problem-free operations in Israel and overseas QA teams.
- Take an active part in Agile ceremonies(Daily, Planing, Grooming, Retrospective)
- Conduct analyses of vendors and users reports while examining the usage in worldwide location and OS in order to create a suitable test plan.
- Creating and execution of tests that address areas such as database impacts, communication tests, server&DB capability, negative testing, regression testing, errors analysis and usability.
- OEM preinstalled application testing (Foe vendors such as: Sony, Alcatel, TCL etc.)
- Integration testing for services developed in and outside the company such as ‘SalesForce’ along with A/B testing for promotional usage.
- Monitoring calls.
- Ensure that the agents provide quality service.
- Validate that client expectations are achieved.
- Prepare several checklists such as Version Update, Usability Checklist.
- Supported continuous quality improvement of cannabis through reinforcement of product quality and food safety programs, sanitization program and oversight of security system.
- Verify defects.
- Discuss doubts and queries with development team or client.
- Monitoring bug status on JIRA.
- Team Leading
- Understand the project requirements.
- Boundary Value Analysis of the CDN management tool using Positive and Negative testing.
- Monitoring the server log report using Linux terminal.
- Execute test case.
- Update the test result document.
- Log the defects using defect tracking tool and report bug findings.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches
- Collaborated with developers and product owners to stay current on product features and intended functionality
- Identified and tracked defects on JIRA and supported developers in resolving problems by completing additional tests
- Completed in-depth usability testing on Windows, Web browsers, iOS and Android mobile devices
- Performed regression, compatibility, stress and security tests on modules and full software implementations to ensure quality of the system/application
- Involved in sprint planning, daily scrum meeting and sprint review
- Prepared QA evaluation reports and submitted to management
- Handles implementation of Good Manufacturing Practices in the company.
- Conducts training of Good Manufacturing Practices for newly hired employees, visitors and refresher for the existing employee.
- Responsible for the SAP releasing of Finished Goods.
- Conducts Hygiene Audit.
- Evaluates and provide report for product complaint.
- Worked as QA Specialist in DXM team of CEB
- Created a hybrid driven automation framework for testing CQ5 components.
- Automation of APIs through JAVA using rest assured framework
- Created automated script for smoke testing using Selenium WebDriver
- Executed automation scripts after each build, resolved related issues and shared test results
- Responsible for bringing in creative and fresh ideas for automating different scenarios using the tool
- Automated core critical cases to be run before each release minimising the manual testing effort