23a5802c-c84f-41bf-9bf6-fee99530ee39

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

I am an IT Professional with 14+ years of experience in Software development. During all these years working for a private company in Brazil, I have served clients (for their IT needs) from various industries including financial, automotive, steel, healthcare, textile amongst others.
In order to improve my career, I’ve moved to Vancouver, Canada, to start my college at Cornestone International Community College of Canada and to be prepared for the IT industry  and new opportunities!

Education

Rodriguez University, West Carmella, Idaho
Web Development and Mobile, Present

Eastern Doyle, Neilfort, Florida
BBA, Bachelor Bussines Administration, Aug. 2012

Employment history

QA Manager, Hirthe, Daugherty and Bayer. Omarmouth, North Carolina
Sep. 2019 – Present
  • Design test plans, scenarios, scripts, or procedures.
  • Test system modifications to prepare for implementation.
  • Document test procedures to ensure replicability and compliance with standards.
  • Provide feedback and recommendations to developers on software usability and functionality.
  • Design or develop automated testing tools.

Softwarer Developer / System Analyst, Cronin Inc. Port Latriceville, Delaware
Jul. 2015 – Oct. 2015
  • Modified existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
  • Analyzed information to determine, recommend, and plan installation of a new system or modification of an existing system.
  • Acted as a requirements analyst to facilitate the communication between the client and development team
  • Consulted with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.
  • Tested programs or databases, correct errors and make necessary modifications.

Languages

English

Portuguese

Skills

Java

Ruby on Rails

MySQL

Delphi

HTML

Javascript

Swift

MUMPS, Caché ObjectScript

qa manager

  • I have a thorough understanding of all the PeopleSoft HCM business processes and effectively use them to deploy the day-to-day activities in PeopleSoft.
  • Preparation and Automation of all the Functional test wares for Regression testing of all GP EMEA countires
  • Preparation and Automation of Build Acceptance test, Core Regression and Functional Test wares for new releases to assist the product testing phases.
  • Review and monitor Agile team metrics. Discuss and address with QA team members and Scrum Master on QA Utilization, Median time to resolve and production bugs count metrics that fall outside the guidelines.
  • Prepare and maintained capacity plans and resource allocation to the scream teams or projects.
  •  Provide and periodically reviewed project plan inputs such as capacity and estimated efforts.
  •  Strong at setting processes for test plan reviews and ensure that that test plans get reviewed by all stakeholders

qa manager

  • Recruit and train a full team of QA testers
  • Develop full QA test plan for all Rock Hard products
  • Personally test, rate, and review all Rock Hard products
  • Test Rock Hard products on the QA team

qa manager

  • Test Manager/ Lead for the different releases of application.
  • Working as RPA developer for 2 projects and deliver more than  6 
  • Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.bots successfully.
  • Worked on Developing a complete process as a Back-Office robot which involves Automating Web-based Application, Excels and Desktop based Applications using UIPath/Blueprism.
  • Handled the Execution of project in UIPath Robot/ Blueprism Control room.
  • Used Queues to collect information from control room to perform additional tasks.
  • Handled UAT and Production issues also given support for it.

qa manager

  • Rewrote Quality Manual to comply with ISO 9001:2015 standard and served as the Company’s Management Representative
  • Developed internal audits and an audit schedule compliant with ISO 9001
  • Established key process indicators (KPI’s) and implemented preventive and corrective actions to eliminate the root causes of poor quality and delivery problems.
  • Ensuring continuous improvement within the quality control systems and culture.
  • Monitored product quality target levels to ensure compliance with customer expectations.
  • Served as point of contact for all customers (established and potential) regarding quality objectives, procedures and concerns. 
  • Conduct performance monitoring of Industrial Effluent Treatment System (IETS)

qa manager

  • Develop a master test plan for overall project testing.
  • Keep stakeholders informed of the progress and status with appropriate dashboards and reports.
  • Understanding of Risk analysis in project management.
  • Implementation of CMMI level processes in the team. 
  • Identify QA resources needed for the project.
  • Involves quality & test advocacy, resource planning & management, and resolution of issues that impede the testing effort.
  • Provide testing resources with training and mentoring on the testing processes, test standards, and testing tools.

qa manager

  • Understanding the Business requirements with great ease and clarity has helped to be part of the TDD and FDD review team for 9.1 and 9.2 releases for Global Payroll Spain, France and Switzerland. 
  • I have worked on Upgrade projects like  8.8-9.0, 8.9-9.0(Functional upgrade testing)
  • I have been involved as a lead in the Maintenance pack testing for all releases.
  • I have been involved as a lead in the bundle testing that handles the cycle after development and take it to the Release engineering.

qa manager

  •  Driving and improving the QA team in areas of automated testing and agile testing.
  • Provide technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools and Techniques across the teams.
  • Travelled to Madrid, Spain on Business Visa for 2 weeks for KT on the new features  SEPA, AFI and ERE that will de delivered in 9.2 release,
  • I have the role of Project planning and managing the resources along with the technical and functional assignments.

qa manager

  • Gather and present testing metrics and testing activities for the projects to key stakeholders.
  • Ensure the proper usage of available tools to gain the maximum benefit of the QA effort. This includes testing tools for functional, performance, automation, etc.
  • Manage training and continuous learning of QA staff by means of short courses, conferences, meetups, certifications, etc.
  • Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams.

qa manager

  • Build up the QA team in Taiwan and China (include the procedure and test material)
  • Overseas team management
  • Lead QA team for graphic chip validation (include software and hardware)
  • Monitor and track the schedule and deliverable

qa manager

  • Check raw ingredients for maturity, stability for processing, and finished products for safety, quality, and nutritional value.
  • Study methods to improve aspects of foods, such as; chemical composition, flavor, color, texture, nutritional value, and convenience.
  • Test new products for flavour, texture, color, nutritional content, and adherence to government and industry standards.
  • Evaluate food processing and storage operations, assist in the development of Quality assurance programs for above operations.

qa manager

  • End to End delivery to client
  • Framework designing, Automation implementation, CI Setup, Management of automation VMs
  • Regression runs, test web and desktop application, Help team in resolving automation issues, test cases writing
  • Continuous improvements, daily calls with client, suggestion and improve areas to client
  • Increase automation coverage, ensure minimal manual effort across application

qa manager

  •  Over 12 years of experience in ETL Testing , DB Testing and Big Data Testing  for various Platform like S&P using various Testing techniques and tools
  •  Experience in testing ETL transformation rules and mappings (Data Warehouse Testing) and Big Data Testing
  • Good programming experience in Unix Shell Scripting,VB Scripting SQL, PL/SQL, complex Stored Procedures, Triggers and currently learning Python
  • Expertise in Agile-Scrum Methodology and Incremental Iterative Methodology.
  • Good Analytical and communication skills are essential, with strong verbal and writing proficiency
  • Expertise in implementing BDD creation and automation.
  •   Wide knowledge of test frameworks test methodologies.

senior qa manager

  • I currently handle the PeopleSoft support for Global payroll Spain, France, Germany, Switzerland, UK and Netherlands – one of the most complex payrolls for all the releases including the 8.9, 9.0 and 9.1 releases with diversified knowledge on Global Payroll and HRMS module. 
  • Also involved in the new development activities for 9.2 (upcoming PeopleSoft release to happened on 2013 ) with new features like SEPA for all European Union countries, AFI and ERE for GP Spain, Multi-contract for GP Switzerland.
  • GP UK: RTI project for release 9.0, 9.1 and 9.2
  • GP Australia: Single touch payroll
  • GP France: DSN project
  • GP Swiss: SwissDEC certification
  • GP Germany: DEUEV certification

qa manager/site engineer

  • Keeping all QA documentation filed correctly and up to date.
  • Inspected and Signed-off on Formwork,decking,rebar etc. with the Mine’s Resident Engineer before the cast of concrete proceeded.
  • Ran On site Concrete Ready Mix Batchplant.
  • Ensured all required material and tools was ordered on time to ensure project ran smoothly.

qa manager

  • Vendor and Supplier Qualification. 
  • Experience in mobile and app testing. 
  • Building and maintenance of quality standards as well as enforcing technical and testing standards.
  • Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes.

qa manager

  • Responsible for Leading and directing the QA leadership team.
  • Provide leadership and technical expertise within Test Automation and Quality Assurance.
  • Be accountable for the test automation projects, mentor, and provide leadership to the QA automation developers and managers.
  • Participate in interviews, induction, training and performance evaluation of all QA leads.
  • Provide technical leadership and expertise within the field of Quality Assurance and Testing.
  • Ensuring that the development teams adhere to the principles, guidelines and best practices of the QA strategy as defined.
  • Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation.

qa manager

  • Checking the housekeeping and cleanliness of the work places. 
  • To assist DGM-QA in compliance of quality systems e.g. change controls, deviations, incidences, customer complaints etc. 
  • To assist DGM-QA in continuous systems updation. 
  • Document control and maintenance. 

qa manager

  • Inspection of production operation periodically and check on the implementation of Standard Operating Procedures (SOP) during the Production operation. 
  • Quality systems related activity 
  • Maintenance of job, service, skills, training records of all personnel working in QA. 
  • Giving training to the personnel and evaluating the skills. 

qa manager

  • Delivered end to end DevOps automation solution in AWS Cloud with 90% QA Automation footprint across the technology landscape. 
  • Successful transitioned 70+ applications including MS Dynamics CRM, AdSales, Rights and Programming, Billing and Fulfillment, Cloud apps, Finance, Advertising and enterprise virtualization apps to Managed Services for a leading Media client.
  • Advocated Change Management process to improve the quality and efficiency of delivery in Agile SCRUM model with an uptick of 30% in Productivity. 
  • Designed and delivered 360 view Executive Dashboard to measure metrics and KPIs using Office365 ecosystem, JIRA and distributed databases with complex data analysis.

qa manager

  • Project management (QA phase) to ensure adherence to budget, schedule, and scope. 
  • Confer with project personnel to identify and resolve problems. 
  • Making sure that effective systems are used for maintaining and calibrating critical equipment’s. 
  • Making sure that the materials are appropriately tested and the results are reported. 

qa manager

  • Review and technical approval for procurement of instruments and equipment’s. 
  • Calibration records review. 
  • Checking and Inspection Related Activities. 
  • Checking the records for the proper maintenance of environment, safety and health of the working personnel. 

qa manager

  • Developed the Automation Framework using Selenium
  • Developed product strategy and prepared a product roadmap 
  • Worked with various suppliers to make the product more effective
  • Experience in building and leading successful and responsible QA team
  • Improved software quality and reduced defects via introduction of defect and requirements management tools, requirements gathering and testing best practices and root cause analysis.
  • Introduced Key Performance Indicators (KPIs) related to quality in employee performance plans.
  • Expertise in travel domain and web-based testing

qa manager

  • Planning and Review related activities. 
  • Reviewing production batch records and test records before releasing to customer. 
  • Making sure that all deviations are investigated and resolved before the release of the final product. 
  • Preparing / Reviewing the TBR. 
  • Preparing and reviewing the SOP. 
  • Product quality reviews. 
  • Making sure that the quality related complaints are investigated and resolved. 

qa manager

  • Started and managed five-member QA, automation, and internal support team.
  • Defined processes including release approval, story acceptance, sev1 patches, and bug priority and escalation path.
  • Advised Product teams, identifying risks and building integration test plan. 
  • Established Helpdesk team, providing timely support for software and product issues, analyzing top trends, and providing feedback for process and product improvement across teams.

qa manager

  • Lead over 50 QA engineers to test different multimedia software applications 
  • Monitor or track project milestones and quality.
  • Regular Audits, Process reviews, Groom team members, Educate team about latest trends and technologies
  • Gather live Mobile Application reviews and plan further action

qa manager

  • Managed multiple accounts, ensuring quality deliverable to clients
  • Define quality process, setup defect tools, test management, requirement gathering
  • Sprint planning, test planing, define test strategy across environments, test cases, implementation, reviews
  • Functional, regression, system, integration, smoke, sanity, feature, 508 Compliance and accessibility testing
  • Feasibility study for automation, framework designing, automated web and mobile application, continuous integration setup
  • Defect Management, root cause analysis, bug analysis
  • Managing support process, daily communication with clients, seek feedback, query resolution

qa manager

  • Build Master Test Plan/ Detail Test Plan/Test Strategies 
  • Build Test Preparation such as Test Case / Script Development/ Test Environment 
  • Software Quality Assurance Lead experience 
  • Implementing CI/CD with Jenkins 
  • Work with the CI/CD engineers who are setting up the workflow 
  • Provide Infrastructure for Test Environment by Docker
  • Orchestration Test Environment by Kubernetes (k8s)