16d95194-06b0-46f8-95bc-df39c8c12d99

Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

A Quality Assurance professional with Waterfall and Agile software development lifecycle experience that includes designing, developing and implementing test plans, test cases and test processes.

SUMMARY : 
  • 3yrs Experience in QA as a web functional, performance and automation analyst.
  • Thorough knowledge of all phases and various methodologies of software development life cycle (SDLC) such as waterfall and agile.
  • Responsible for QA deliverables such as test planning/scheduling, test scenario, test cases, data preparation, test coverage reports, defect reports, pre-production and production support.
  • Experienced in smoke/sanity, integration, functional, regression (automation), UAT.
  • Well versed with defect management systems
  • Experienced in mobile testing on all platforms using emulators and real devices.
  • Prepared regression automation suites using Selenium.
  • Good knowledge of SQL and database system like Oracle & SQL Server.
  • Strong interpersonal, analytical & communication skills, good team player and result oriented approach towards testing.

Employment history

Apr. 2019 – Jun. 2019
East Susanfort, Missouri
QA Analyst, Jones, Witting and Ebert

Project 1: 

 TwoPLUGS :

TwoPLUGS is an online service marketplace where users can buy and sell services. They offer a platform for users to buy and sell services using money and a digital currency (eeds) as a medium of exchange.  I was involved in testing the online trading services. 

Responsibilities : 
  • Interacted with Business and Development team to understand requirements and design of the application.
  • Created detailed Test Scenarios and Test cases according to the Business/Functional requirements.
  • Converted Regression Testcases into Automated Scripts using Selenium, Java and TestNG Framework.
  • Performed Functional, Integration, Performance, Cross Browser and Regression tests.
  • Logged defects with proper priorities and severities using JIRA and report to the scrum master and developers for continuous improvement and gain satisfaction of the product owner. 
  • Used Emulators and Real Devices to meet the required mobile testing requirements.
  • Worked with the customer support team to identify issues raised by the customers during beta testing.
  • Facilitated and led presentations and weekly test statistics to management.
  • Involved in UAT testing by creating specific test plan and test cases according to users’ perspective.
Environment : SQL Server, HTML, Java (Basics), Outlook, JIRA, Selenium Webdriver.

Project 2 :

 Yardlock
Yard develops locks for home owners and business. A keyless lock for security and convenience. YARDLOCK  gives added security, peace of mind knowing gate is always locked, plus two-way access to our yard. I was responsible for testing their ecommerce platform on their website and on shopify the ecommerce.

Responsibilities:
  • Involved in review of complete application. 
  • Performed manual Testing of the ecommerce platform on Yardlock.com and shopify.
  • Performed exploratory testing, Functional testing and UAT and managed defects.
  • Used Emulator and Real devices to meet the requirements of mobile application.
  • Logged defects with severities and priorities using JIRA and reported them to scrum master and developers for improvement.

Jan. 2015 – Apr. 2015
New Winford, Montana
QA Analyst, Hilll, Prosacco and Mitchell

Project1: 

Healthcare Applications : 
Molina Healthcare provides quality health services to financially vulnerable families and individuals covered by government programs. It is an organization with the mission to help people improve their  health, well-being and sense of security. Molina Healthcare has health plans, medical clinics and a health information management solution.
 

Responsibilities:
  • Prepared and Executed Test Cases as per System Requirements.
  • Performed various black box testing Methodologies like Functional testing,
  • Compatibility Testing, Usability Testing and Regression testing.
  • Defect Reporting and Tracking using internal tool.
  • Extensively performed Manual Testing process to ensure the quality of the software.
Environment : Java, Oracle 9i and Windows XP.

Project2:

Burrp : 
By Using Burrp we can find a top-rated restaurant for your date or a nearby salon for a quick haircut or a coffee shop. www.burrp.com, India’s No.1 local recommendations guide is now on Android – you can search for best restaurants, nightlife, events, movies, salons, spas and places to shop at.

Responsibilities:
Involved in Review of the complete application.
Participation in creation of test plans, Creating test cases, bug reports.
Reviewing and updating Test Cases as per requirement for different releases.
Prepared Test scenarios for responsible modules and responsible Testing topics
Integration, functional, Usability, System and regression testing.
Bug reporting and maintenance the bug status as per testing phases

Technology Used : Android

Aug. 2013 – Mar. 2014
Andreahaven, Vermont
Software Testing, Frami, Gutkowski and Paucek

Description : 

 We are looking for an experienced and passionate Software Tester to join our team!. As a Software Tester at our company, you will have the opportunity to work on new and exciting projects and develop your career. 

 

Responsibilities : 
 
  • Analyzing users stories and/use cases/requirements for validity and feasibility
  • Collaborate closely with other team members and departments
  • Execute all levels of testing (System, Integration, and Regression)
  • Design and develop automation scripts when needed
  • Detect and track software defects and inconsistencies
  • Provide timely solutions
  • Apply quality engineering principals throughout the Agile product lifecycle
  • Provide support and documentation .

Nov. 2012 – Mar. 2013
East Branttown, Wisconsin
Customer Service Representative, Gerlach LLC

 Job Summary : 

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancelations, and other queries. 

Responsibilities : 
 
  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Cancel or upgrade accounts.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Answer questions about warranties or terms of sale.
  • Act as the company gatekeeper.
  • Suggest solutions when a product malfunctions.
  • Handle product recalls. 

Education

Jun. 2012
Bachelor of Science: Computer Science of Engineering

  • North Kuvalis – North Alvinburgh, Maryland

Skills

Database : SQl and OPracleXE
Expert

Mobile : Google Chrome Emulator
Experienced

Operating System : Microsoft Office
Expert

Automation : Selenium IDE, Web driver, Java, Testing
Expert

Defect Management : JIIRA
Experienced

Web Service : SoapUI, Web browsers, XML, REST,POSTMAN
Expert

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Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

  •  3.5 years of experience in the field of Quality Assurance, documentation and Client
  • Handling.
  • Strong in SDLC, STLC and Defect life Cycle.
  • Knowledge in Test Scenario, Test Cases preparation
  • Good knowledge in Bug Reporting and Bug Tracking.
  • Exposure in Agile-SCRUM Framework.
  • Knowledge in Manual and Automation Testing using Selenium and codeceptJS
  • Preparing test plans and creating interactive prototypes.
  • Technical Communicator with a passion for delivering the right content to the right user at the right time.

Employment history

Nov. 2019 – Present
Greenholtstad, Missouri
QA Analyst, Erdman Group

  • End to end testing of the application manually and create test cases for automation.
  • Logging the defect on JIRA, in a timely manner with detailed descriptions.
  • Experience in design, execution, and reporting of test scenarios, cases & test suite.
  • Logs, major activities include monitoring logs to ensure jobs are successfully completed
  • Proficient in designing the testing artifacts like Test cases, Test Reports, and maintaining them in a shared Repository.
  • Analysis of test results
  • Well acquainted with Manual Testing and Software Testing Life Cycle (STLC) such as Requirement Gathering, Project Planning, Test Design & Execution, and Defect Tracking & Test Reporting Involved in Regression testing

Mar. 2016 – Nov. 2016
Port Tuyetland, Maine
QA Analyst, Raynor Group

  • End to end testing of the application manually
  • Experience in design, execution, and reporting of test scenarios, cases & test suite.
  • Logs, major activities include monitoring logs to ensure jobs are successfully completed.
  • Proficient in designing the testing artifacts like Test cases, Test Reports, and maintaining them in a shared Repository.
  • Analysis of test results
  •  Well acquainted with Manual Testing and Software Testing Life Cycle (STLC) such as Requirement Gathering, Project Planning, Test Design & Execution, and Defect Tracking & Test Reporting Involved in Regression testing

Education

Jan. 2014
MCA: Computer Science

  • The Wehner – West Luisemouth, South Carolina

Oct. 2011
Bachelor of Science: Maths

  • Western Bergnaum University – East Marvin, Alabama

Skills

Manual Testing
Expert

Automation Testing – Selenium
Skillful

Automation Testing – Codecept.js
Skillful

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

 QA Analyst with Automation and Manual testing experience including Testing Life cycles (Agile scrum and Waterfall model), Requirements analysis, test data, and Test case creation, Test planning, Test strategy, Defect tracking and management, Test Reporting, creation of Automation scripts on Java, etc. Over 5 years of experience in End-to-end testing of Client/Server based, Bilingual Web-based and Mobile based applications, Backend testing of SQL/Oracle database applications (Used SQL queries and functions) and Web services testing using tools like Selenium WebDriver, HP ALM and HP UFT, Appium, SOAPUI, etc. Specializes in adapting and improvising various technologies and tools while maintaining creativity and productivity. Excellent interpersonal skills, proven team player with an analytical bent to problem-solving and delivering under high-stress environment. 

Employment history

QA Analyst, Hauck Group. New Wesleyfurt, Maryland
Jul. 2019 – Present
  •  
  • I am working here in a complete AGILE environment. Hands-on experience and Knowledge on SDLC.
  • Involved in Framework creation on Automation using Visual Studio on the JAVA platform along with TestNG and Maven.
  • Used Bitbucket as a Version Control tool to keep the track of changes in source code for the automation testing scripts.  
  • Involved in preparing a report of all automation difficulties and test results for the further application using Maven (XSLT and Extent Reports). 
  • AODA testing expertise with accessibility tools like AXE, Talkback, Voice over, Jaws, NVDA as per the following Accessibility rules for Ontario.
  • Prepared Test Planning, Test Strategy, Traceability Matrix Documents for Different projects I have worked on.
  • Created and Maintained test cases, Defect tracking and test execution using JIRA and Confluence. 
  • Experienced with Multilingual supportive web-based application, expertise in Bilingual web and mobile-based applications (French and English)
  • Mainly responsible for System Integration Testing (SIT). Provided Support in UAT and PAT-Performance Testing activities.
  • Performed Web services testing using SoapUI, REST Assured and POSTMAN Plug-in.
  • Tested Backend database applications developed with the SQL server.
  • Involved in Mobile application testing using APPIUM.
  • Performed daily Smoke test Manually on different browsers (e.g.: Firefox, Safari, and IE).
  • Attended the sprint plan meetings, daily stand up meetings, Bug review meetings, weekly status meetings, retrospect meetings, and walkthroughs and interacted with Business Analysts and Developers for resolving Defects. 
  • Handled Daily Status Calls to keep the Team updated for the current activities and to keep track of issues we have faced, and issues that might affect the future planned activities.  
  • Prepared Weekly reports to keep the team members and the management up to date on the status of testing efforts and impediments that may cause a delay in the execution of test scripts. 
  • Reported software defects in JIRA and interacted with the developers to resolve technical issues. 
  • Coordinated between QA Managers, Developers and Team Members to deliver the quality product. 

QA Analyst, Bogisich Inc. Port Melinaton, Oklahoma
May. 2018 – Jul. 2018
 
  • Prepared and Executed Test Cases and automated them to perform functional testing of the front-end using Selenium Web Driver and TestNG. 
  • Created the automation scripts in Selenium WebDriver with POM (page object model) and data-driven framework approach using Maven and TestNG. 
  • Developed Test Strategy and Test Plan to ensure that test cases reflect user needs for the Functional, Performance, Usability and Security requirements. 
  • Prepared manual test cases to cover all requirements and mapped those test cases with all the requirements from the BRD to perform Shakedown, Functional and Regression Testing for a Remittance project (Manual Testing – HP ALM) and ran them from test lab and logged in defects using HP ALM. 
  • Performed Cross-browser Testing using Browserstack to ensure features are working in required browsers. 
  • Performed various testing like smoke testing, functional testing, Regression Testing, Integration Testing, and User acceptance testing. Identified and added new utility functions to the automation framework.
  • Involved in querying using SQL and updated records and validated database records as expected. Used SQL Queries and Joins to retrieve the data from various tables to test the database. 
  • Involved in the Testing of backend database applications developed with Oracle and SQL Server. 
  • Involved in Defect tracking using JIRA and Zephyr, planning test execution activities and defect reporting and analyzing test metrics. 
  • Interacted with developers, users, and various team members to discuss issues, resolve defects and set priorities. 
  • Provided support to the production team ensuring that both internal and external client’s needs are met. 
  • Collected the Test Data in the pre-testing phase for positive and negative scenarios. 
  • Design and Implemented testing scenarios for bug fixes and new change requests (CRs). Updated Test Plans and Test Cases periodically.
  • Provided the Test status reports, Testing activities and documented issues to the QA Test lead and QA manager. 
  • Involved in few projects to perform both SIT and UAT testing. 

QA automation developer, Hyatt, Reichel and Effertz. Reingerville, Indiana
Sep. 2015 – Nov. 2015
  • Analyzed the business requirements and developed detailed test plans and test cases and provided the documentation. Collaborated with product management teams in an agile environment to develop a comprehensive set of tests for web-based applications. Wrote, Reviewed & Executed test cases and test scripts for Functional, Integration, System and GUI testing. 
  • Automated Functional test cases using Selenium WebDriver, Junit, TestNG and Maven on the Java platform. 
  • Involved in the creation of an automation framework in Selenium WebDriver using  Page Object Model (POM) and Behavioural Data-Driven (BDD) approach in the Cucumber framework using TestNG and Maven on the Java platform utilizing industry leading harness design patterns and approaches.
  • Updated the test automation suite regularly to ensure its accuracy and usefulness to the testing process. 
  • Performed Regression testing for new builds and every modification in the application using Selenium WebDriver.
  • Ran the test automation suite against new builds to confirm their stability and functionality. 
  • Identified program variance from functional requirements, and recommended modifications for standardization and increased usability. 
  • Was mainly responsible for System Integration Testing (SIT) and UAT environments.
  • Involved in Maven configuration for running servers and scripts after the build. 
  • Involved in preparing a report of all automation difficulties and test results for the further application using Maven (XSLT and Extent Reports). 
  • Involved in designing and building automation frameworks in support of continuous integration. 
  • Integrated Automation scripts (Selenium WebDriver API) in Continuous Integration tools (Jenkins) for nightly batch runs of the Script. 
  • Used web-debugging tools like XPath, Firebug and Fire path to locate elements. Tested compatibility of applications for dynamic and static content under various cross browsers using HTML ids and XPATH in Selenium.
  • Performed Web services testing using SoapUI. Manually tested APIs using the Postman plugin.
  • Developed XML test data and implemented Functional and Data-Driven tests using SOAPUI. I also created an automated test script to test API using Rest Assured method and Selenium WebDriver. 
  • Knowledge on XPath and XQuery languages and used them in various assertions in SoapUI for API testing
  • Performed data-driven testing by using JDBC as a data source & configured SQL queries to fetch data from the Oracle database. 

QA Analyst, Brown, Abernathy and Kuhlman. West Jolandamouth, Michigan
Oct. 2013 – Dec. 2013
 
  • Wrote Manual Test cases after reviewing the requirement Document to cover all requirements and to eliminate redundancy and duplications.
  • Analyzed the system requirements and developed detailed test plans and test cases and provided the documentation. Collaborated with product management teams in an agile environment to develop a comprehensive set of tests for web-based applications 
  • The capture of GUI Map files for Automation of Testing Process using QTP/UFT Tool. 
  • Involved in the creation and execution of automation scripts using QTP/UFT on the VBScript platform.
  • Involved in documentation of Test Strategy and Test Planning and created Test Cases using HP ALM and map them with the requirements from the Requirement document to track the coverage of client requirements. Used HP ALM to log and track the defects.  
  • Involved in the creation of sprint deliverables and In-sprint automation scripts and ensured that deliverables meet functional and design specifications.  
  • Identified program variance from functional requirements, and recommended modifications for standardization and increased usability. 
  • Performed daily Smoke test Manually on different browsers (e.g.: Firefox, Safari, and IE), also performed Black-box, Functional and Regression testing to check all the functionalities of the application works as expected. 
  • Created the Test status reports, documented issues faced during testing and testing activities and forwarded those documents to the QA Test lead and QA manager for sign-off. 

Education

The Corwin, West Don, Utah
Master of Science, Science, Dec. 2013

North Grimes Institute, West Hui, Oklahoma
Bachelor of Science, Science, Mar. 2011

Skills

Databases: MS-SQL Server, Oracle

Continuous Integration: Jenkins

Mobile Automation Tools: Appium, IOS & Android drivers

Source Control Tool: SVN, Git, BitBucket

API Testing tools: SOAP UI, Postman, Rest Clien

Automation Frameworks: Data Driven, BDD (Cucumber), Page Object Model (POM), Maven

Primary Languages: Core Java, VBScript, C, C++

Agile Management Tools: JIRA, Zephyr, Confluence

Automation Testing Tools: Selenium Web Driver, Cucumber, QTP/UFT

Test Management Tools: HP ALM, Testlink

Tools and Environment

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

[email protected]

(000) 000-0000

Professional Summary

·      20+ years of QA and Support experience with various technologies. 
·      Able to quickly build a rapport with management, key stakeholders, colleagues and clients from varying backgrounds; communicating ideas and solutions in a clear and concise manner.
·      Effective troubleshooting and problem solving abilities, quickly and accurately identifying issues and developing innovative solutions within time and budget constraints; maintaining a “can-do” approach whilst maximising use of available resources. 
·      Highly motivated, possessing strong technical aptitude, well developed time management skills, and a determination to succeed; excelling in an environment of high-level teams and delivering on promises.
·      Strong teamwork skills and able to work autonomously with minimal supervision; promoting harmonious teamwork and utilising individual initiative to facilitate 100% completion of projects.
·      Ability to initiate and lead strategic processes, thinking outside the square and grasping new skills and concepts with ease; utilising strong organisational skills to enhance systems and procedures and achieve optimum outcomes in a results-orientated environment.
·      Able to quickly build a rapport with management, key stakeholders, colleagues and clients from varying backgrounds; communicating ideas and solutions in a clear and concise manner.

Employment history

QA Analyst, Stark, Kris and Harber. Starkberg, Wisconsin
Oct. 2014 – Present
  • System test unit registry system (HiTrust). The unit registry solution that runs efficient and secure custodian and registry operations, suitable for both the wholesale and retail markets. With clients in Australia, Asia, the Middle East and Africa, HiTrust is an international solution, with multi-lingual and multi-currency support built-in. Our clients include both fund managers and third party administration (TPA) registrars who each support multiple fund managers on the platform.
  • Design test plans, scenarios, scripts, or procedures.
  • Test system modifications to prepare for implementation.
  • Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
  • Document software defects, using a bug tracking system, and report defects to software developers.
  • Identify, analyze, and document problems with program function, output, online screen, or content.
  • Monitor bug resolution efforts and track successes.
  • Create or maintain databases of known test defects.
  • Plan test schedules or strategies in accordance with project scope or delivery dates.
  • Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
  • Document test procedures to ensure replicability and compliance with standards.
  • Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
  • Develop or specify standards, methods, or procedures to determine product quality or release readiness.
  • Update automated test scripts to ensure currency.
  • Install, maintain, or use software testing programs.
  • Provide feedback and recommendations to developers on software usability and functionality.
  • Monitor program performance to ensure efficient and problem-free operations.
  • Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
  • Install and configure recreations of software production environments to allow testing of software performance.
  • Identify program deviance from standards, and suggest modifications to ensure compliance.
  • Design or develop automated testing tools.
  • Visit beta testing sites to evaluate software performance.
  • Evaluate or recommend software for testing or bug tracking.
  • Conduct historical analyses of test results.

Application analyst, Aufderhar Inc. Nikolausfort, South Carolina
Feb. 2007 – Aug. 2008
  • Oversee the daily performance of computer systems. The computers systems were FX trading system and curves and rates system.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Prepare evaluations of software or hardware, and recommend improvements or upgrades.
  • Modify and customize commercial programs for internal needs.

Test Analyst, Kunde Group. Lake Evonfort, West Virginia
Sep. 2005 – Dec. 2005
  • Design test plans, scenarios, scripts, or procedures across multiple systems including FX trading system and curves and rates system
  • Test system modifications to prepare for implementation.
  • Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
  • Document software defects, using a bug tracking system, and report defects to software developers.
  • Identify, analyze, and document problems with program function, output, online screen, or content.
  • Monitor bug resolution efforts and track successes.
  • Create or maintain databases of known test defects.
  • Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
  • Update automated test scripts to ensure currency.
  • Install, maintain, or use software testing programs.
  • Install and configure recreations of software production environments to allow testing of software performance.
  • Design or develop automated testing tools.
  • Conduct historical analyses of test results.

Test Team Lead, Murphy-Sipes. Shermanport, Kentucky
May. 1999 – Nov. 1999
  • Design test plans, scenarios, scripts, or procedures for GIS system
  • Plan test schedules or strategies in accordance with project scope or delivery dates.
  • Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
  • Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
  • Develop or specify standards, methods, or procedures to determine product quality or release readiness.
  • Investigate customer problems referred by technical support.
  • Provide feedback and recommendations to developers on software usability and functionality.
  • Evaluate or recommend software for testing or bug tracking.

Test Analyst, Windler Inc. North Dwainport, Nevada
Jun. 1996 – Aug. 1996
  • Design test plans, scenarios, scripts, or procedures for GIS system
  • Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
  • Document software defects, using a bug tracking system, and report defects to software developers.
  • Identify, analyze, and document problems with program function, output, online screen, or content.
  • Monitor bug resolution efforts and track successes.
  • Document test procedures to ensure replicability and compliance with standards.
  • Update automated test scripts to ensure currency.

Education

South Jerde, New Petebury, California
Bachelor of Engineering (Computer), Engineering, Mar. 1994

Skills

Winrunner

Jira

Scripting in, in-house recording and playback tool

Unix

MSSQL

Oracle

Windows

XML

Jmeter

Powershell

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Andrew Smith

Professional Summary

A highly competent and results oriented Senior QA Test Engineer with 3+ years of experience in all phases of project development and test life cycle. Three years customer service experience as well as internship experience on dietetics. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.

Employment history

QA Analyst, O'Reilly-Herman. Porfirioview, Wisconsin
Apr. 2016 – Jan. 2017
  • Developing a health care billing and patient data warehouse with data from heterogeneous sources. 
  • Monitoring the Test Execution Progress and Manage the Issues during Test Execution. 

Flight Controller, Schroeder, Labadie and Russel. Shannanhaven, South Carolina
Sep. 2014 – Apr. 2015
  • Controlled the ground handling activity on all flights to achieve a safe and timely flight operation.  
  • Maintained the flight schedule integrity as well as response in Emergency. 
Contact: Tiffany Cheng – TiffanyCheng@hallmark -aviation.com 

Loan processor, Corkery, McLaughlin and Schulist. New Risa, New Hampshire
Jun. 2012 – Aug. 2012
  • Performed initial appraisal of potential borrowers by thoroughly examining their applications. 
  • Assessed the credit standings of applicants through background research.
Contact:  Mark- [email protected]

Community Assistant, Flatley, Moore and Barton. North Herschelport, South Dakota
Nov. 2009 – Dec. 2009
  • Facilitated conflict resolution among the tenants and fostering healthy neighborhood in the community.
  • Assisted the tenants and Family and Graduate Housing office to overcome any emergency issues or whenever needed.
Contact: Liz Greenfield [email protected] 
 

Quality Assurance And testing, Langworth, Willms and Fahey. West Phillipmouth, Colorado
Aug. 2008 – Feb. 2009
  • Designed test plans, scenarios, scripts, or procedures.
  • Developed testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
Contact: Shahriar- [email protected]  
 

Education

Northern New York University, South Palmer, Indiana
Associate of Applied Science, Computer Science, Jul. 2018

West Erdman University, Port Wm, Pennsylvania
Bachelor of Science, Food and Nutritional Science, Jun. 2008

Personal info


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Microsoft office








SQL








Programming language C++








Selenium IDE








Power Point, Visio, Email








Java








Data Analysis SPSS








5e6b8f3d-9e2b-4b25-81e0-3553a944287d

Andrew Smith


287 Custer Street, Hopewell, PA 00000

[email protected]

(000) 000-0000

Professional Summary

  • Salesforce Certified Administrator(201).
  • System configuration.
  • Process Builder.
  • Reports and Dashboards.
  • CRM workflow development.  
  • System analyst specializing in object-oriented analysis and design.    
  • Advanced analytics. 
  • Cloud-based applications.

Employment history

Product Support Engineer, Gislason, Hickle and Hoppe. Lake Vaughn, Connecticut
Jul. 2019 – Present
  • Serve as primary system administrator for the Salesforce.com environment with Target Recruit Product+ users.
  • Handle all  administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks.
  • Complete regular internal system audits and prepare for upgrades.
  • Manage Salesforce.com data feeds and other integrations.
  • Coordinate the evaluation, scope and completion of new development requests.
  • Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities.
  • Assist in training of new users, and grow the Salesforce.com skill set across the organization.
  • Effectively act as the liaison between our users, vendors and the application development teams.
  • Work independently with members of the user community to define and document development requirements.

QA Analyst, Parker, Wolf and Nolan. Port Wilson, Minnesota
Feb. 2017 – Mar. 2017
  • Analyzing the Requirements from the client.
  • Participating in preparing Test Plans.
  • Preparing Test Scenarios,test cases.
  • Defect Tracking.
  • Preparing Suggestion Documents to improve the quality of the application.
  • Communication with the Test Lead / Test Manager.
  • Conducting Review Meetings within the Team

Education

Tillman University, Tabethamouth, Alaska
Master of Science, Computer Of Science (MCA), 2017

Eastern Corkery College, Osvaldotown, Utah
BBA, Computer Science $ Business Administrative, 2014

West Oklahoma Academy, Johnsonbury, Mississippi
High School Diploma, Science, 2009

Zulauf University, Muellermouth, Massachusetts
High School Diploma, 2009

Skills

System backups

Data backup and retrieval

Customer focused

Planning and implementation

Testing plans

Configuration management

System upgrades

Project management

qa analyst

  • End to end testing of the application manually and create test cases for automation.
  • Logging the defect on JIRA, in a timely manner with detailed descriptions.
  • Logs, major activities include monitoring logs to ensure jobs are successfully completed
  • Well acquainted with Manual Testing and Software Testing Life Cycle (STLC) such as Requirement Gathering, Project Planning, Test Design & Execution, and Defect Tracking & Test Reporting Involved in Regression testing

qa analyst

  •  Proficient at handling activities pertaining to requirement analysis, Test plan design, Test code Development, Test code Review, Automation, Final Inspection activities. 
  •  Working closely with project manager/Test Lead and Project team to learn about the project functionalities and provided testing timelines. 
  •  Executed test cases and test scripts for manual and automation testing. Defects are raised in the IBM RTC for logging, tracking and reporting bugs in the application 
  •  Successfully implemented TDD(Test Driven Development) for more percentage of defect containment 
  •  Responsible for GUI and Functional Testing, using Black box Testing Techniques 
  •  Good exposure to various SDLC models including Agile (Scrum), Water Fall models. 
  •  Deft at handling application life cycle right from project planning, requirements gathering, until Testing & deployment using HP ALM 

qa analyst

  • Participation in daily stand up meeting and requirement/story analysis & test case preparation and review in Jira
  • Functional testing combined with data base verification, Sanity and Regression testing. Defect Reporting and Management in Jira
  • Created a successful Back-End Test Automation Framework for REST API Services using RestAssured Java DSL, combined with BDD Tool Cucumber
  • Created a successful UI Test Automation Framework using Selenium WebDriver and TestNG
  • Organizing the production releases in coordination with development , middleware and the release management (SCM) teams, through Jira

qa analyst

  • Monitor and update Batch process for test data processing.
  • Upon batch process completion statement is generated for various test scenarios, verifying those statements as per the test scenario specification.
  •  Defect reporting and defect management in Bugzilla and DevPlus
  • Communicating with client for various requirement clarifications and test case updates

qa analyst

  • Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error,bug retests and usability.
  • Identify, analyze, and document problems with program function, output, online screen and content.
  • Defect analysis
  • Testing requirements

qa analyst

  • Understanding the requirements and Functionalities of the release.
  • Writing test plan for adding new switches / Enhancements to the existing switches in the network & provisioning the circuits using them in the network.
  • Coordinator for the End to end regression testing
  • Handled 2 IRs of the VDSI.
  • Regression testing of the previously added switches and routers like ANDA networks, CISCO, Overture etc. – installing the switches, provisioning, de-provisioning the circuits, PVCs in the Network. 
  • Worked extensively on Circuits and PVCs using Link aggregated ports. 
  • Bug fix testing was done on different releases of the tool.

qa analyst

  • Tested the E2E loan process based on bank policies and procedures. 
  • Tested Collateral Lien perfection
  • Defect creation
  • Retesting

qa analyst

  • Conducted Knowledge sharing sessions to the new members
  • Involved in support and co-ordination during UAT and go Live.
  • Involved in tracking and reporting defects using Test Director and was also responsible for communicating the status to the Development team.
  • Processed incoming checks (payoff’s and payments) for all lines of business 

qa analyst

  • HLS handling
  • Test case Execution
  • Test case automation
  • Automated regression sets creation
  • Automated cycles/defects analysis
  • Requirement Analysis.
  • Module creation in TOSCA

qa analyst

  • QA Analyst for Securities Lending Xpress Project
  • Analyzed and provided training on the built in Tenfold Auto test feature of Enterprise Tenfold SOA application which is an enterprise scale, SOA compliant, Ajax Driven and a CRM application.
  • Analyzed and provided a Feasibility report on the tool against Industry standard automation tools like Quick Test Professional and Win runner. 
  • Developed and conducted Demo/training to Onsite team on the features and the usage of the tool.
  • Built test scripts using Tenfold Auto test to provide effective End to End testing of the SLX application.
  • Tested the workflow Management System for data and document Prep Processor
  • Prepared the QA/Staging environment for incoming loan packages into CLW tracking system. 

qa analyst

  • Create software test plans , protocols and reports in order to validate an existing or a new software.
  • Set up test environment to mimic production environment in order to carry validate the software.
  • Implement CAPA to facilitate ER (exception Report)  completion in a timely manner.
  • Extensive knowledge of System Life Cycle Process Procedure (SLC) and risk analysis tools.    

qa analyst

  • Analyzed system specifications, requirements and developed detailed QA documentation that included test plan, test cases, test procedures, test scripts, test reports and QA good practices.
  • Involved in testing the web and other supported client/server interfaces.
  • Creating test cases by understanding the ETD, External Transaction Design.
  • Involved in creating and Executing Test Scenarios based on functional requirements.
  • Worked closely with the Architects, Business Analysts, Developers and DBA team for knowledge sharing and to resolve issues.
  • Developed Test Scripts for System testing and carried in production environment, debugged the test scripts, and verified the test results.
  • Involved in regression testing for overall business process and executing them in QA Environment as well as Production Environment.

qa analyst

  • To give UAT and Production support, scrubbing all the defects raised by clients. 
  • Executing SQL queries in order to view successful transactions of data and for validating data. 
  • Actively Participated in Scrum and Retrospective meetings.
  • Tested newly developed features as well as regression testing the existing system to ensure a high quality of software.

qa analyst

  • Create Test Cases
  • Bug Reporting on Azure
  • To attend daily triage calls with client and clarify their queries on the calls and over the emails. 
  • Patch tracking of all the fixes for all prod/non-prod client environments. 

qa analyst

  • Provided the Test status reports, Testing activities and documented issues to the QA Test lead and QA manager. 
  • Involved in few projects to perform both SIT and UAT testing. 
  • Daily scrum meetings to update the team regarding the progress
  • Knowledge transfer to new team mates

qa analyst

  • Coordinated the team to perform the sanity testing Pre and Post Rollout or Production deployment.
  • Currently working as a QA for Cruise API team in order to test the enhancement done by the API TEAM.
  • Involved in the API testing and also worked under the Project ‘Payment Gateways’
  • Worked as a support engineer in order to maintain track of the issues raised by the client in Kyako

qa analyst

  • Analysing the user stories of the product and highlighting the requirements to be tested. 
  • Involved in preparation and review of Test Cases & Test Data for System testing, Regression testing, System Integration testing and User Acceptance Testing.
  • Working closely with developers and Product Owners in fixing bugs  
  • Performed E2E Testing through different phases of project which involves integration of various modules.
  • Involved in executing and maintaining automated regression suites.
  • Performed Cross platform testing and Cross browser testing.
  • Used agile methodology (Scrum) to ensure the new features meet the customer requirements and acceptable quality assurance standards.

qa analyst

  • Interacted with developers, users, and various team members to discuss issues, resolve defects and set priorities. 
  • Provided support to the production team ensuring that both internal and external client’s needs are met. 
  • Collected the Test Data in the pre-testing phase for positive and negative scenarios. 
  • Design and Implemented testing scenarios for bug fixes and new change requests (CRs). Updated Test Plans and Test Cases periodically.

qa analyst(crm)

  • Test system modifications to prepare for implementation using   manual system testing.
  • Document software defects, maintain record, and report defects to Dev Team.
  •  Reviewing business requirement and worked with the team to ensure test schedules or strategies in accordance with project scope or delivery dates.
  • Understanding of SRS and URS documents.
  • Review software documentation to ensure accuracy, compliance, or completeness, or to mitigate risks.
  • Provide observations and recommendations to developers on software usability and functionality during SIT.

qa analyst

  • End to end testing of the application manually
  • Experience in design, execution, and reporting of test scenarios, cases & test suite.
  • Logs, major activities include monitoring logs to ensure jobs are successfully completed.
  • Proficient in designing the testing artifacts like Test cases, Test Reports, and maintaining them in a shared Repository.
  • Analysis of test results
  •  Well acquainted with Manual Testing and Software Testing Life Cycle (STLC) such as Requirement Gathering, Project Planning, Test Design & Execution, and Defect Tracking & Test Reporting Involved in Regression testing

qa analyst

  • Test scenario creation, Test case creation, Test data requirement identification, Test data preparation / maintenance, test case execution, defect reporting.
  • Prioritization of test cases during execution, tracking of progress and review of Test cases.
  • Follow up of the critical and other issues with the developer.
  • Involved in prototyping of application for different clients.
  • Preparation/updating of End User Documents for knowledge management.
  • Participate in onsite offshore calls and status update.

qa analyst

  • To do initial analysis for all support tickets and understanding the Testing effort by analyzing the requirement of project. 
  • Accountable for Overall Delivery of Monthly Releases and for Regression testing as part of fixes. 
  • Able to collaborate with Internal team and other stakeholders in testing complex application. 
  • Before Go-Live, involved in executing of User Acceptance scenarios. 
  • Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source using Bugzilla and JIRA. 
  • Followed the Agile Methodology via Scrum Process. 
  • Track all the support tickets from time to time. 

qa analyst

  • Performed System, Unit, Performance, Load, Regression, User interface testing. Provided client developer teams with detailed reports on quality metrics, identified bugs/flaws and recommended fixes.
  • Created comprehensive database of documented test defects and procedures to enable accurate replication and ensure compliance with standards. Accelerated average QA testing turn-around time, enhancing acceptance of more testing Change Requests without increasing staff. 
  • Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers. 
  • Delivered thorough QA testing reports that determined product quality and release readiness.

qa analyst

  •  Co-ordinating with the testing team for fixing bugs
  •  Ensuring smooth delivery of the project 
  • Involved in the Testing of backend database applications developed with Oracle and SQL Server. 
  • Involved in Defect tracking using JIRA and Zephyr, planning test execution activities and defect reporting and analyzing test metrics.