• Inspect grounds, facilities, and equipment routinely to determine maintenance and ensure the care of the property.
• Investigate complaints, disturbances and violations and resolve problems.
• Plan, schedule, and coordinate general maintenance, major repairs, and  construction projects for residential properties.
• Prepare detailed  financial reports for properties.
• Plan and oversee the activities of staff and and evaluate their performance.
• Review rent to ensure that they are in line with rental markets.
• Meet with clients to negotiate management  contracts and determine their  expectations. 

• Ensure accurate preparation of all variance reports
• Review Leasing Desk reports on a monthly basis to ensure all resident s have insurance
• Enters or oversees activity into YARDI in relation to daily, weekly and monthly checklist
• Sign off on time sheets, verifies accuracy and approves all community associates’ timesheets, inputs PTO

• Responsible for KPI’s for all team members
• commercial and residential rent arrears
• rent reviews and market analysis
• liaise with owners from diverse backgrounds and cultures
• liaise with tenants from diverse backgrounds and cultures
• Complaints management and negotiation
• Court attendance and preparation of court documents

• Managed a portfolio of over 200 units consisting of single family homes/townhomes, multifamily developments (HUD & Tax Credit), transitional housing, supportive housing & an intermediate care facility.
• Monitored the timely receipt of rent collections and handled the collection procedures by issuing late notices and summons for unlawful detainers as necessary.
• Maintained original leases and renewals for the management office.
• Planned special events.
• Audited files and reported any issues requiring follow-up to program manager.
• Verified income, assets and expenses and completed file tracking sheet for each applicant.
• Completed final move-out walk-throughs for tenants and final account statements.

• establish appropriate rental rates by conducting market research, determining costs and considering profit goals
• collect rent on a monthly basis and handle late payments in a timely manner
• ensure timely payments and collections
• prepare weekly and monthly financial reports
• check and pay invoices
• advertise and fill vacancies
• investigate and resolve resident complaints and concerns in a timely and efficient manner

• Manage portfolio of 140 rental properties
• Manage all enquirers with owners and tenants
• Manage all maintenance requests in timely manner
• Manage collection of rent, bonds, deposits, fees and and other changes 
• Prepare all necessary documents for a new tenancy, including Leases and bond forms
• Create monthly statements for Landlords
• Receipt all rents and reconcile rental trust account on daily bases

• effectively manage over 300 residential properties according to Residential Tenancies Act legislation and owners instructions
• prepare relevant paperwork, court documentation and establish a sound case for court proceedings according to legislation and attend all court hearings on behalf of the owner. Seek positive outcomes for and on  behalf of owners.
• liase with police and attend all evictions on behalf of the owner
• directing all administrative processes
• collection of monthly rent from tenants and administering distribution of funds to owners 
• liasing successfully between tenants and landlords
• investigating complaints, disturbances and violations of lease agreement by tenants and following legislation to resolve any issues

• Approve, reject, or coordinate the approval or rejection of leases of commercial, real estate.
• Appoint department heads or managers and assign or delegate responsibilities to them to oversee maintenance needs, leases and terms for each property.
• Review daily rate approvals in Yield Star
• Review all revenue management reports weekly

• Managed 120 Properties and Co managed 130 assisting the Department Head. 
• Screen applicants for new tenancies.
• Generate lease documents according the the RTRA Act.
• Efficiently communicate with Landlords, Tenants and Contractors.
• Arrange maintenance effectively.
• Problem solve complaints and issues.
• Create and calculate invoices to tenants.

• Responsible for ensuring all team associates are attending Vision courses as required
• Reviews service requests daily to ensure timely completion and follow up
• Manages staff to include recruiting, training, counseling, motivation, evaluation, termination and hold regular staff meetings
• Prepares or supervises the timely and accurate preparation of all required reports and forms including scan bank deposits, monthly collection report and summary, delinquency reports, accounts payable, statement of deposit accounts, personnel forms, incident reports, and monthly market surveys

• Responsible for file accuracy to include audit procedures
• Conduct and review monthly Vendor Statements for accuracy
• Review Validations weekly and clear in a timely manner
• Ensure that all Vendors meet Compliance Depot requirements on going

• Review reports of securities transactions or price lists to analyse market conditions.
• Rental arrears management. 
• Tenancy renewal management.
• Carry out routine inspections. 
• Work along side contractors to resolve all maintenance requests and issues. 
• Liaise with Landlords and Tenants daily.
• Schedule out routine inspections.

• Manage maintenance, administration, and improvement of commercial, industrial, or residential properties.
• Assist the Director with Commercial Leasing and Sales
• Attend Sales open homes and complete contracts of sale
• Complete internal contract processing for sales 

• Negotiate the lease 
• Maintain records of rental or usage activity, special permits issued, maintenance and operating costs, or property availability of property and complete or review appropriate documents and forms.
• Must always be courteous and helpful to residents, prospective residents and co-workers
• aintains working knowledge of laws, rules, and regulations concerning apartment leasing and management, i.e. fair housing, collections, evictions, towing and pool enclosures

• Prepares annual budget & Monitors expenditures to keep in compliance with the established budget 
• Monitor and complete maintenance and repairs timorously and cost-effectively 
• Organize incoming and outgoing inspections and prepare inspection reports 
• Direct and control all personnel and resources to ensure the property is properly maintained and owner objectives met 
• Maintain all statutory required records 
• Ensure compliance with relevant laws and regulations 
• Investigate and resolve resident complaints and concerns in a timely and efficient manner 

• Prepares or supervises the timely and accurate preparation of all required reports and forms including scan bank deposits, monthly collection report and summary, delinquency reports, accounts payable, statement of deposit accounts, personnel forms, incident reports, and monthly market surveys
• Ensures that all community staff members adhere to company key policies
• Inspects community daily to ensure pristine curb appeal and regular inspection of vacant and make ready apartments
• Communicates effectively and on a regular basis with Regional Manager to update him/her on community
• Ensures orderly records are maintained on community in accordance with Milestone policy
• Must stay informed and comply with all policies and procedures as outlined in the Operations Manual
• Adheres to Milestone guidelines for effectively purchasing supplies, maintaining expenses within budget and obtaining bids on appropriate community projects

• Management of daily rental arrears, including issue of breach notices
• Conduct routine inspections and preparation of such reports
• Manage and delegate maintenance between tenant, landlord and      tradesperson
• Prepare tenancy agreements and conduct tenancy review
• Preparation and submission of insurance claims
• Manage end of tenancy, including bond claims
• Enter invoices on systems and filing of appropriate documents

• Plan, schedule, and coordinate general maintenance and major repairs and ensure compliance with codes and regulations.
• Market and negotiate the sale, lease, or development of property.
• Direct collection of rental fees, deposits and payments.
• Ensure owner is compliant with all permits and legal requirements.

•  I am detail orientated with excellent follow through. 
• Budget Preparation and Presentation
• Finanicial Reporting
• Well versed in knowledge and comprehension of Documents such as Master Deed, Bylaws, ect.
• Experienced in Transition
• Excellent Vendor communication.
• RFP and Bid gathering and presentation.

• Market vacant properties to prospective tenants through advertising, or other methods.
• Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.Negotiate the lease, and complete or review appropriate documents and forms.
• Manage and oversee operations, maintenance, administration, and improvement of commercial, or residential properties.
• Manage and oversee operations, maintenance, administration, and improvement of commercial, or residential properties.

• Review and asses rental applications.  Manage unit prep for each new tenant
• review documents and credit
• On call contact for tenants
• Schedule vendors & repairs

• Contact property owners and advertise services to solicit property sales or rentals listings.
• Answer owners’ questions regarding construction work, financing, maintenance, repairs, and appraisals.
• Organize to appraise properties to determine loan values.
• Act as liaisons between  tenants and owners.
• Manage and oversee operations, maintenance, administration, and improvement of  properties in the complex.
• Plan, schedule, and coordinate general maintenance, major repairs properties in the complex.
• Contact regularly with body corporate and committee members to ensure their needs are being met.

• Conduct Annual Meetings, Budget Meetings, and monthly association meetings.
• Regularly meet with vendors to obtain bids for community projects.
• Negotiate prices for projects.
• Process applications for purchase and lease of units in all the associations.
• Schedule and conduct screenings of applicants.

• fixing vacancy apartment , make all repair and installation
• renting all vacancy apartment 
• Manager the arrears and Lease reneal
• Carry out the Routine and move in&out inspection  folloring the management rules and regulations.

• Ensured vacation homes are in pristine condition upon guests arrival.
• Communicated with management if house is not up to standard.
• Restructed lines of communication with housekeeping to make sure guests are satisfied with the timeliness and quality of housekeeping services.  
• Improved customer service ratings by promptly accommodating guests requests for service in a timely manner.
• Collaborated with maintenance and housekeeping to ensure a seamless guest experience.

• Examine, evaluate, or process rental applications.
• Confer regularly with tenants
• Market vacant space to prospective tenants through real estate agents, advertising, or other methods.
• Clean common areas, change light bulbs, and make minor property repairs to ensure their needs are being met.

• Resolve customer complaints or answer customers’ questions regarding policies and procedures, sales and service.
• Confer with potential customers regarding storage and packing needs and advise customers on types of materials or storage to purchase.
• Direct all projects on property enhancement (I.e Paving, Snow removal, general construction)
• Organize or approve promotional campaigns for businesses the property

•  advertising vacancies; obtaining referrals from current tenants; Conduct screening; showing units.
• Create contracts with tenants by negotiating leases; collecting security deposit.
• Conduct financial objectives by collecting rents; paying bills; forecasting requirements for Government Assistance Programs; preparing an annual budget; scheduling expenditures
• Maintains property by investigating and resolving tenant complaints; enforcing rules of occupancy; 
• Inspecting vacant units and completing repairs; 
• Plan renovations; contracting with landscaping and snow removal services

• Maintained property rentals by advertising and filling vacancies; negotiating and enforcing leases; maintaining and securing premises. 
• Accomplished financial objectives by collecting rents; paying bills; forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Maintained property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with landscaping and pest control services.
• Coordinated on-site events and activities for residents.

• Direct collection of monthly deposits and payment of operating expenses.
• Plan, schedule, and coordinate general maintenance & major repairs for commercial or residential properties.
• Temp / Relief reception duties
• End of month using RP Data
• Management of a small commerical / retail rent roll