Professional Summary

I am a hard worker, get the job done
27 years working at first student maybe called out 3 times, 4 weeks paid vacations did not use all.
Have a CDL B and clear background check, drug free
I have 3 daughters and 3 grandsons, one granddaughter in the air force, My husband I have been married 39 yrs, Live in Hampton and have a Lakehouse in Wakefield, lost my youngest daughter 10 years ago, We are raising her son, He is going to be 13 and keep him very busy in sports. All good

Employment history

head dispatcher/office/driver, Smith, Weimann and Gusikowski. Lake Wenborough, West Virginia

Mar. 2001 – Present

schedule 60+drivers daily bus routes and sports charters, wedding etc.
done numerious soft programs, routing system, payroll, scheduling software, etc
accounts payable, accounts receviable, credit cards, petty cash, filing, scheduling dot phyiscals, dot drug tests.
Drive vehicles over specified routes or to specified destinations according to time schedules, complying with traffic regulations to ensure that passengers have a smooth and safe ride.
Inspect vehicles, and check gas, oil, and water levels prior to departure.
Schedule or dispatch workers or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios.
excellent communation skills with customers and drivers, also fellow employees,
Receive or prepare work orders.
Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.

property manager, Terry LLC. West Kendrick, Texas

May. 2019 – Present

Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
I Maintenance grounds and flowers, make it beauitful for tenants

bartender, Koepp-Greenholt. Ardenhaven, New Hampshire

Jun. 1995 – Jul. 1995

Collect money for drinks served.
Check identification of customers to verify age requirements for purchase of alcohol.
Clean glasses, utensils, and bar equipment.
Balance cash receipts.
Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Clean bars, work areas, and tables.
Plan, organize, and control the operations of a cocktail lounge or bar.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
Order or requisition liquors and supplies.
Supervise the work of bar staff and other bartenders.
Slice and pit fruit for garnishing drinks.
Arrange bottles and glasses to make attractive displays.

bartender, Pfeffer-Koepp. Cyndymouth, Colorado

Jun. 1993 – Nov. 1993

Ask customers who become loud and obnoxious to leave, or physically remove them.Collect money for drinks served.
Check identification of customers to verify age requirements for purchase of alcohol.
Clean glasses, utensils, and bar equipment.
Balance cash receipts.
Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Take beverage orders from serving staff or directly from patrons.
Clean bars, work areas, and tables.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
Order or requisition liquors and supplies.
Supervise the work of bar staff and other bartenders.
Slice and pit fruit for garnishing drinks.
Ask customers who become loud and obnoxious to leave, or physically remove them.
Arrange bottles and glasses to make attractive displays.

Education

Southern Mertz Academy, Shellyport, Indiana

Business, May. 1979

South Dare, South Lutherton, California

High School Diploma, business, May. 1978

Skills

computer skills

Skillful

customer service skills

Experienced

supervisor skills

Experienced

Professional Summary

Dynamic, energetic, organized and experienced property manager with 9+ years of experience creating a superior tenant community by upholding property through regular maintenance, addressing complaints and reducing service costs to increase budget for community events. Motivated to direct the operation of the property by ensuring the highest possible profitability and occupancy rates.

Employment history

Property Manager, Koss-Reichel. West Carltonchester, California

Jan. 2015 – Present

Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
Determine and certify the eligibility of prospective tenants, following government regulations.
Prepare detailed budgets and financial reports for properties.
Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
Purchase building and maintenance supplies, equipment, or furniture.
Review rents to ensure that they are in line with rental markets.

Property Manager, Ullrich-Shanahan. Treutelton, South Dakota

May. 2014 – Jun. 2014

Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
Act as liaisons between on-site managers or tenants and owners.
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
Prepare detailed budgets and financial reports for properties.
Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.

Human Resource Manager, Thompson, Fay and Bode. New Bert, Oregon

Jun. 2009 – Aug. 2009

Hire employees and process hiring-related paperwork.
Interpret and explain human resources policies, procedures, laws, standards, or regulations.
Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
Schedule or conduct new employee orientations.
Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.
Develop or implement recruiting strategies to meet current or anticipated staffing needs.
Interview job applicants to obtain information on work history, training, education, or job skills.

Human Resources, Hilpert, Heaney and Goodwin. Port Jona, Arkansas

Oct. 1998 – May. 2002

Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
Identify staff vacancies and recruit, interview and select applicants.
Represent organization at personnel-related hearings and investigations.
Administer compensation, benefits and performance management systems, and safety and recreation programs.
Conduct exit interviews to identify reasons for employee termination.
Hire employees and process hiring-related paperwork.
Schedule or conduct new employee orientations.

Education

Northern Michigan College, Shanahanport, Alabama

MBA, Business Administration, Feb. 2006

Northern Wisconsin University, Hilllhaven, Oklahoma

Bachelor of Science, Accounting, Apr. 2002

Skills

Customer Service

Human Resources

Sales and Management

Accounting

Quickbooks

Microsoft Office

Andrew Smith

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

3-year experienced property manager with experience in section 8 and tax credit. Extensive experience managing daily operations for a 70 unit complex, along with, assisting at other properties as needed. Motivated and eager to utilize my skills on a different level. I believe I would be a great addition to your company and look forward to meeting with you to discuss why I would be an asset to your team.

Employment history

Dec. 2014 – Present
South Tiaraport, Ohio

Property Manager, Dibbert-Stoltenberg

As a property manager for Wallick I have overseen section 8, as well as, tax credit properties. For this employer I supervised four employees, and I was responsible for hiring and terminating, is necessary. I completed annual recertification’s and interim recertifications. At this employer I completed quarterly inspections on the property. While being the Community Manager I have successfully passed an MOR, REAC, and tax credit audit’s. This employer has helped me in gaining my COS, as well as, my tax credit certification. I also helped prepare reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.

Sep. 2013 – Dec. 2013
Connberg, Illinois

Occupancy Specialist, Johns-Little

While working for Allen MHA I was responsible for a caseload of 250. For that caseload I completed annual recertifications, in addition to, interims, background checks, and sex offender searches. I was also responsible for being present for all informal hearings that took place at the Housing Authority.

Education

Aug. 2011

Associate of Science: Human Services

Schmidt College – South Kiethside, Arkansas

Skills

Certified Occupancy Specialist

Experienced

Microsoft Office

Experienced

Yardi Voyager

Experienced

Professional Summary

I focus on what I am working on. It’s a priority to me to make sure what is started gets done in the best way possible. I take in all safety risk of any job and ensure I take every safety precaution before starting. Through my current job at public storage, I started in February 2018 as a relief manager, getting sent to any store in the district and working hard to get my property manager promotion after my 4th month in. I get to run my own property which built me into and hard working, bright personality young women. I love to work hands on and I am not afraid to get my hands dirty. I’ve experience customers who have been beyond upset and I have managed to calm them down and ensure they get the best outcome I can get for them. I also come to times that customer come in about an door off the track or even a light being out and I get right onto the job for them and do what I can to get it fixed for them

Employment history

Property Manager, Abbott Group. Auerview, Montana

Apr. 2020 – Present

I take the responsibility to make sure all Property issues are fixed and everything is properly worker. I climb ladders several times a week to change out lights bulbs. I make sure the environment is clean and presentable. I ensure that all projects are done in a timely but safe manner. In the office I’m in charge of keeping a stable cash draw as well as take payments and handle any customer issues to provide the best possible outcome.

Floor Associate, Cashier, Maggio-Boyer. East Antony, Nevada

Mar. 2016 – Sep. 2016

I worked the cashier counter ensuring the customer was able to find everything they needed. In a timely manner I get their items scanned and packed up and take their payments. As a floor associate I would have carry out bigger and heavier items for customers to load into their vehicle. I’d also ensure my assigned section was clean and presentable.

Education

The Oregon Institute, Jonesburgh, Kansas

High School Diploma, Childhood education, Oct. 2016

Northern Kerluke, Cristobalberg, Tennessee

High School Diploma, Diploma, Mar. 2016

Skills

Customer service

Experienced

Strategic

Skillful

Fast paced

Skillful

Professional Summary

I focus on what I am working on. It’s a priority to me to make sure what is started gets done in the best way possible. I take in all safety risk of any job and ensure I take every safety precaution before starting. Through my current job at public storage, I started in February 2018 as a relief manager, getting sent to any store in the district and working hard to get my property manager promotion after my 4th month in. I get to run my own property which built me into and hard working, bright personality young women. I love to work hands on and I am not afraid to get my hands dirty. I’ve experience customers who have been beyond upset and I have managed to calm them down and ensure they get the best outcome I can get for them. I also come to times that customer come in about an door off the track or even a light being out and I get right onto the job for them and do what I can to get it fixed for them

Employment history

Property Manager, Bergnaum-Wisozk. North Taneka, New Mexico

Sep. 2019 – Present

I take the responsibility to make sure all Property issues are fixed and everything is properly worker. I climb ladders several times a week to change out lights bulbs. I make sure the environment is clean and presentable. I ensure that all projects are done in a timely but safe manner. In the office I’m in charge of keeping a stable cash draw as well as take payments and handle any customer issues to provide the best possible outcome.

Floor Associate, Cashier, Wisoky-Dicki. Schulisttown, Wyoming

May. 2016 – Sep. 2016

I worked the cashier counter ensuring the customer was able to find everything they needed. In a timely manner I get their items scanned and packed up and take their payments. As a floor associate I would have carry out bigger and heavier items for customers to load into their vehicle. I’d also ensure my assigned section was clean and presentable.

Education

West Kuphal University, Kohlermouth, Hawaii

High School Diploma, Childhood education, Jul. 2016

Southern Franecki College, Remedioschester, Massachusetts

High School Diploma, Diploma, Feb. 2016

Skills

Customer service

Experienced

Strategic

Skillful

Fast paced

Skillful

Professional Summary

After working in the Real Estate Industry for 5 years, I have acquired a vast range of extremely important skills. These desired skills will aid me in any job roll, in particular a roll with a strong focus on customer service. Reliability is a strength and quality that I also possess. I have excelled in any task I have undertaken with determination to satisfy not only my employer but myself too.

Employment history

Property Manager/Administration/Sales PA/Marketing & Advertising/Reception, Torphy and Sons. Valentinfort, Ohio

Nov. 2014 – Present

Receptionist/Administrator – 2014/2015

Answer incoming calls and direct them to the appropriate person
Take immediate messages via email communication
Greet clientele
Run the office Facebook pages, blog page, newspaper advertising
Take and receipt rental payments, complete the daily banking
Deliver the daily mail to the post office
Filing
Helping other staff members with administration duties.

Sales PA/Sales Administration – 2015/2016

Obtaining and organising sales appraisals
Attending and running open home inspections
Communicating regularly with Vendors with feedback
Taking potential buyers to private inspections
Organising and attending building & pest inspections/bank valuations
Completing property sales advertisements including detailed descriptions of the homes and their features
Organising and completing weekly sales newspaper advertisements

Property Manager – 2016/2017

Organising property maintenance
Completing routine inspections
Running open home inspections
Rental Appraisals
Communicating regularly with both landlords and tenants
Property sign ups
Taking and receipting rental payments
Advertising properties to let including descriptive write ups
Following up daily rental arrears
Attending and representing landlords/tenants at VCAT
Filing & archiving

Receptionist, Kunze-Becker. Littelmouth, Rhode Island

Nov. 2013 – Jan. 2014

Receptionist 2012-2014

Greeting clients
Taking phone calls and directing them to the appropriate person
Taking immediate messages
Delivering the daily office mail to the post office
Filing
Handle customer complaints and take appropriate action to resolve them
Taking and receipting rental payments
Ensuring the front reception area is neat and tidy at all times

Education

Western Florida Institute, Arturoport, Virginia

Agents Representative Certificate, Real Estate, Feb. 2013

Eastern D'Amore University, Fatimaborough, Colorado

High School Diploma, English/Mathematics/Physical Education/Health and Human Relations/Biology, Nov. 2011

Skills

Communication

Customer Service

Organisation

Marketing

People Skills

Professionalism

Attention to Detail

Professional Summary

Dedicated and focused professional with medical office and hospital administrative management skills. Proficient in multi-tasking fast paced medical setting that deliver customer service with a smile. knowledge in physician transcription of orders, setting appointments with specialist, documentation of medical records, knowledge of major electronic medical records systems. Coordinate work details and supervisor team assignments.

Employment history

Property Manager/Owner, Wintheiser Group. Lake Timothy, Kansas

Sep. 2014 – Present

Manage 12 housing units for low income families in the area providing homes for families in three cities in the surrounding areas. Organize and prepare rental applications for potential clients, in addition to preparing appropriate leases for approved clients. Interview prospective tenant and assess ability to meet criteria appropriate for leasing period. Lead work work details in repairs or replacement of any deficiencies to assure a safe trouble free environment. Address client concerns and problems to avoid eviction, as well as work out resolutions for issues noted. Collect monthly payments, record deposits, and manage cash flow to insure all liabilties are covered monthly. Perform quaterly inspections to assure cleanliness to include surveyance of unauthorized occupancy. Execute evictions procedures for those who fail to meet terms of agremment providing written, verbal, and person to person notices. Organize billing and prepare statements for clients, as well as prepare invoices for insurance and property taxing purposes. Other duties include:

Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.
Attend and participate in meetings of municipal councils or council committees.
Direct or coordinate an organization’s financial or budget activities to fund operations, maximize investments, or increase efficiency.

Administrative Assistant, Bernhard-Walker. North Na, Tennessee

Oct. 2005 – Feb. 2008

Employed by Sharp Chula Vista Medical Center executing the following duties:

Release information to persons or agencies according to regulations.
Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
Process patient admission or discharge documents.
Develop in-service educational materials.
Protect the security of medical records to ensure that confidentiality is maintained.
Review records for completeness, accuracy, and compliance with regulations.
Retrieve patient medical records for physicians, technicians, or other medical personnel.

Other duties includes preparing assignments for nusring assistants, answering call lights to assure prompt medical attention for patients, order supplies and maintain medical equipment when necessary. Alert suppervisory staff of any issues or complaints needing immediate assistance

Education

South Grant, Williamsonport, Mississippi

Bachelor of Science, Healthcare, Sep. 2019

Western Wisconsin College, Cassinborough, Florida

Associate of Science, Business, Jun. 2005

West Gerlach, Shelabury, Nebraska

Medical Assistant, Sep. 1993

Southern Marks Academy, North Domenica, Indiana

Nursing, Apr. 1988

Western Kihn College, Marianelafurt, New York

High School Diploma, General Education, Sep. 1982

Skills

Record Management

Experienced

Computer

Experienced

Adminstrative

Experienced

Billing

Experienced

Documentation

Experienced

Office Manager

Skillful

Professional Summary

Competent Property Manager with 9+ years of experience. Outgoing, ethical, multitasker and skillful communicator; proficient at building and maintaining professional relationships. With a Bachelor’s Degree in Business Administration, I’m interested in taking on a new role and furthering my career.

Employment history

Property Manager, Leffler Inc. McCulloughmouth, Colorado

Oct. 2011 – Present

Stay current on market trends and analyze market data
Update current market appraisals
Search and view Real Estate
Maintain record keeping
Manage accounts and business finances
Keep up with current leases, sales contracts, closing documentation, settlement statements, GAR forms
Property advertisements
Proper screening of applicants
Resolve tenant issues in a professional and timely manner
Maintain healthy working relationships with tenants, Realtors, sub-contractors, attorneys, social workers
Negotiate/Oversee property purchases
Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
Manage and oversee operations, maintenance, administration, and improvement of residential properties.
Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for residential properties.
Negotiate material purchases
Oversee property purchases
Evaluate performance of sub-contractors, vendors, employees
Pay bills, keep accounts in good standings
Clerical duties
Develop and manage web site
Negotiate the sale of property and review appropriate documents and forms.
Determine and certify the eligibility of prospective tenants.
Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
Review rents to ensure that they are in line with rental markets.

Assistant Property Manager, Kuphal-Rodriguez. West Suzann, West Virginia

Sep. 2007 – Jun. 2008

Work in the housing industry; reconstruction on foreclosed residential properties.
Focus on enhancing curb appeal to draw prospective tenants
Compare a property with similar properties that have recently sold to determine its competitive market price.

Foreman, West LLC. Florentinafort, Colorado

Jan. 2007 – Apr. 2007

Learn how to construct road structures (manholes, brick paving, and concrete), and specifications for each structure.
Promoted to Forman
Ran a three man crew responsible for completing jobs and passing inspection.
Set high expectations and communicated clearly with the laborers in order to complete task efficiently.
Spray or spread refractory material over brickwork to protect against deterioration.
Maintain daily logs and supplement inspection records.
Follow established safety rules and regulations and maintain a safe and clean environment.
Maintain records, document actions, and present written progress reports.

Education

West New York Academy, Candyland, Indiana

Business Administration-General Management

Southern D'Amore, Shaunteburgh, Rhode Island

BBA, • Bachelor of Science in Business Admin-General Management, 2007

Skills

Property Management

Leadership

Communication

Accounting

MS Office

Decision Making

Ability to Work Under Pressure

Online Marketing

Teamwork

Adaptability

Andrew Smith

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I have a cheerful, friendly and outgoing personality and possess a very strong work ethic.

I am willing to seek advice when needed to be better able to complete tasks and I am a self-starter who is able to work as a team member and without supervision. I believe in honesty and professionalism in the work place.

Employment history

Apr. 2018 – Present
South Norbert, South Dakota

Temporary Staff/ Property Manager, Will Inc

Responsible for:

· Processing all tenancy applications

· Tenant sign ups

· Carrying out routine inspections

· Condition Reports

· Holding open for inspections

· Following up rental arrears

· Processing maintenance

· Processing bond lodgements & funds

· Keeping in regular contact with tenants and landlords

· Rent reviews

· Lease renewals

· Other tasks that arise within scope of position

Oct. 2019 – Present
West Kiyokofort, Minnesota

Property Manager/ Saturday Leasing Consultant, Corkery-Jerde

Responsible for:

· Processing all tenancy applications

· Tenant sign ups

· Carrying out routine inspections

· Condition Reports

· Holding open for inspections (Saturday’s)

· Following up rental arrears

· Processing maintenance

· Processing bond lodgements & funds

· Keeping in regular contact with tenants and landlords

· Rent reviews

· Lease renewals
· Office administration as needed

· Other tasks that arise within scope of position

Apr. 2013 – Oct. 2014
Luveniatown, Virginia

Receptionist, Kunde, Brekke and Blanda

Responsible for:

· Opening and preparing office for agents arrival

· Providing general administrative support to multiple real estate agents

· Understanding and prioritising agent requirements whilst under pressure

· Answer and forward phone calls, from a busy switchboard

· Take Messages as required

· Liaise with walk-in client queries with regard to suitable properties, inspection times, brochures and agent contact details

· Assisting sales administration with marketing campaigns

· Responding to email enquiries

· Opening, scanning and distributing of daily mail

· Typing general letters to Vendors, Landlords & Tenants

· Updating and maintain databases (sales & rentals)

· General filing

· General office cleaning

Apr. 2011 – Aug. 2012
Ornport, Massachusetts

Assistant Property Manager, Yundt Group

Responsible for:

· Processing all tenancy applications

· Tenant sign ups

· Carrying out routine inspections

· Condition Reports

· Holding open for inspections

· Processing maintenance

· Processing bond lodgements

· Keeping in regular contact with tenants and landlords

Other tasks that arise within scope of position

Education

Present

Bachelor Law, Innovation, and Design

Weissnat University – Port Julioborough, New York

Jan. 2010

Agent Representative

Northern Gerlach Institute – Port Ruben, Oregon

Aug. 2007

High School Diploma

The Herman – Ebertfort, Hawaii

Skills

Crisis Management

Experienced

VCAT Hearings

Experienced

Effective Communication

Expert

Project Management

Expert

Problem Solving

Expert

Time Management

Expert

Professional Summary

Business savvy leader and customer service focused professional with intense determination, drive and commitment to excellence.Leadership team member, strategic minder, goal-driven Property Manager I am involved in high-level strategy development and I am responsible for maintaining strong relationships with key contacts in existing accounts, as well as developing new contacts and data base.

Employment history

Property Manager, Parker, Bednar and Casper. West Joycelyn, Connecticut

Dec. 2016 – Present

Responsible for being the first point of contact for both landlords and tenants and for ensuring that tenancy runs smoothy from start to finish.
• Locating and meeting property owners and convincing them to list their properties with out services
• Finding potential tenants and providing them a guided tour of properties for rent
• Preparing necessary paperwork for rent and monthly reports for the management
• Negotiating rental terms and conditions and closing deals
• Inspecting and ensuring properties are in good conditions and ready for rent
• Providing optimal services to both property owners and tenants
• Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.

• Ensuring that landlords comply with current and relevant
legislation
• Dealing with general tenancy related enquieries
• Undertaking regular property inspections.
• Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
• Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.

Travel Consultant, Adams, Brown and Schuster. Ahmadmouth, Colorado

Apr. 2016 – Jun. 2016

• Plan tour itineraries, applying knowledge of travel routes and destination sites.
• Sell travel packages
• Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
• Evaluate services received on the tour, and report findings to tour organizers.
• Resolve any problems with itineraries, service, or accommodations.
• Provide tourists with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.
• Anticipates and provides assistance on potential challenges that may arise for the customer
• Provide thorough, friendly, and effective customer service to all customers during the travel booking
process (primarily inbound calls and may also encompass outbound calls, email, etc.)
• Maintain professional and technical knowledge by attending training workshops, reviewing professional publications, establishing personal networks and participating in professional societies

Business & Strategy Manager, Buckridge, O'Kon and Muller. Leonafort, Mississippi

Jun. 2012 – Nov. 2012

Responsible for planning, development and implementation and trade marketing campaigns of the company.
• Implementation and management of strategies for the company in my catchment area;
• Monitoring and reporting to senior management on the effectiveness of strategies/ campaigns;
• Development of partnerships and relationships to meet strategic objectives;
• Recruitment, training and management of the sales assistants;
• Trade and consumer event development and execution;
• Management of budget;
• Management and mentoring of interns and new sales assistant;
• In charge of the media relations.

Education

Western Pouros, East Jeffery, New Jersey

Certificate of Registration, Real Estate, Dec. 2017

Eastern Wyoming University, West Roselynmouth, Arizona

Bachelor in Marketing, Marketing, Nov. 2012

Southern Florida College, New Joycelyn, West Virginia

Corporate Communication, May. 2010

Personal info

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Business & commercial acumen

Partnerships & alliances

Negotiation

Camapaign optimisation

Leadership

Problem solving

Professional Summary

For the past two and a half years I have successfully run a real estate agency where I was head of the Property Management department.
Our agency currently has a rent roll of over 400 properties of which I personally manage 190.
90% Of my portfoilio is comprised of clients who have been personally recommended to me from current clients who are highly impressed with my ability to make educated decisions on their behalf, communication clearly with themselves and their tenants and the general day to day worry free management of their properties.
I have many years experience in customer service, administration and receptionist work, personal assistant work and management.
I have strong team management / leadership skills.
I am professional, I have high standards in self presentation, I am reliable, a hard worker and a fast learner.
I have the ability to make quick yet wise decisions on the spot and always think of others before myself.
I am very approachable with an inviting and cheerful demeanour and have the ability of making people feel comfortable when they are around me.

Employment history

Senior Property Manager, King Inc. New Stantonton, Michigan

Sep. 2017 – Present

Meet with prospective tenants to show properties, explain terms of occupancy.
Inspect grounds, facilities, and equipment routinely to determine maintenance and ensure the care of the property.
Act as liaisons between tenants and owners.
Investigate complaints, disturbances and violations and resolve problems.
Plan, schedule, and coordinate general maintenance, major repairs, and construction projects for residential properties.
Determine and certify the eligibility of prospective tenants, following government regulations.
Prepare detailed financial reports for properties.
Plan and oversee the activities of staff and and evaluate their performance.
Review rent to ensure that they are in line with rental markets.
Meet with clients to negotiate management contracts and determine their expectations.
Prepare and lodge application for tribunals and prepare statements of facts to support the applications
Write indexes and chronologies for Tribunals
Negotiate and mediate with tenants at tribunal to secure a favourable outcome for both parties
Investigate and implement upgraded technological applications to support the timely and efficient completion of tasks

Trainer, Rutherford, Nienow and Donnelly. Boganfort, Ohio

Apr. 2015 – Aug. 2016

Create and plan class lessons and assessments for Diploma of Makeup Artistry students.
Instruct students individually and in groups, using various teaching methods such as visual presentations, demonstrations, and lectures.
Prepare products and tools for class activities.
Design student product and tool kits for in-class learning and work experience
Observe students to determine qualifications, limitations and abilities.
Establish and enforce rules for behavior and procedures for maintaining a peaceful learning environment among the students.
Prepare reports on students and activities as required by administration.
Plan and supervise class excursions, work experience and visits by guest speakers.
Advise students on prospective employers, and job placement services.
Assign and grade assessments, class work and homework.

Makeup Artist, Hammes LLC. North Rodolfo, New Mexico

Jul. 2013 – Apr. 2014

Schedule and confirm appointments with clients
Book makeup services with brides, fashion houses, media agencies, modeling agencies, formals and special events
Liaise with clients to confirm wants and needs, expectations and priorities
Design face charts and mood boards for clients.
Create quotes and invoices for clients.
Apply advanced and specialised makeup to suit each individual’s needs
Offer exceptional customer service to ensure loyal customers and return business

Counter Manager – Estee Lauder, Bradtke Group. South Lashawndaton, Indiana

Aug. 2007 – Apr. 2010

Delegate daily tasks and targets to team members to ensure counter budgets are met and consumers become loyal to the brand.
Ensure stock levels are adequete and reorder products when needed.
Create and facilitate beauty seminars including visual presentations and demonstrations for groups of 40 women
Order catering and serving alcohol for special events
Demonstrate and explain products to persuade customers to purchase.
Ensure myself and my team are always exceptionally presented with regards to hair, makeup and a clean, tidy uniform
Keep all areas neat and clean while working and return items to correct locations following demonstrations.
Sell products and keep records of sales.
Set up and arrange counter displays and demonstration areas in accordance with head office instructions
Suggest specific product purchases to meet customers’ needs.
Learn about competitors’ products to educate customers on what sets our products apart and why they are better.

Waitress / Bar Staff, Bradtke-Ratke. Ginoport, Hawaii

May. 2004 – Aug. 2004

Take orders from customers for food and beverages.
Check customers identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Serve food and beverages to customers according to industry standards
Present menus to customers and answer questions about menu items, making recommendations upon request.
Clean tables and reset after customers have finished dining.
Prepare hot, cold, and mixed drinks for customers , and serve wine in the correct glasses.
Inform customers of daily specials.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Escort customers to their tables.
Collect payments from customers.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

Education

North Hamill, Lake Stephenie, Hawaii

Certificate IV in Property Services, Real Estate, Jan. 2016

Kuphal University, West Clayborough, Oklahoma

Certificate IV in Training and assessment, Training and Education, Dec. 2015

Goyette University, Estebantown, Florida

Certificate IV in Business Sales, May. 2012

The Wolff, North Tysonmouth, Utah

Diploma, Makeup Artistry, May. 2005

Skills

Customer Service

Expert

Business Managment

Expert

Complaint resolution

Expert

Sales

Expert

Professional Summary

Property manager professional who is a dedicated, steadfast leader and coordinator with track record of steering improvement projects, building and guiding top-performing teams, and optimizing internal operations for short and long term stays. Talent for cultivating and supporting tenant relationships, leading to high occupancy rates, minimal turnover, and repeat rentals.

Employment history

Property Manager, Weber-Donnelly. Hackettland, Kansas

Jul. 2018 – Present

Act as liaisons between tenants and owners.
Plan, schedule, and coordinate general maintenance and major repairs and ensure compliance with codes and regulations.
Market and negotiate the sale, lease, or development of property.
Direct collection of rental fees, deposits and payments.
Ensure owner is compliant with all permits and legal requirements.

Office Manager, Klein-Fisher. North Yunghaven, Indiana

Oct. 2015 – Feb. 2018

Ensure high level customer service, adherence to quality standards, OSHA, and HIPAA regulations, and the execution of proper procedures.
Recruit, interview, select, train and evaluate employees.
Develop, manage and review scheduled appointments and employee work schedules according to the needs of the business.
Review and monitor payroll, supply inventory and maintenance or repair.
Manage, record and ensure accurate payments, financial transactions.

Education

Northern Lind, Mirandastad, Idaho

Tony Mesa Real Estate School Inc., Present

Western Maine Institute, Lake Geneva, Louisiana

Delaware Technical Community College, Feb. 2016

Southern Virginia Academy, Westfurt, New York

Bachelor of Arts, International Business, Sep. 1998

Personal info

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Contract and Lease Negotiations

Knowledge of Microsoft Office Applications

Vendor Service Management

Customer Service Driven

Team Training and Development

Market and Research Analysis

Professional Summary

Personable, dependable, honest leader offering 5 years of success as a guest service agent within multi-million-dollar, worldwide hotel organizations. Passion for delivering excellent customer service at every interaction; dedicated to progressing my career within the hospitality industry.
Front desk agent with 5 years of experience providing memorable experiences to guests from a multitude of backgrounds and cultures. Expert at communications, registering guests, assigning rooms, and accommodating special requests. Seeking a leadership role within a notable hospitality organization.

Employment history

Property manager, Casper LLC. East Ivan, Nebraska

Sep. 2019 – Present

Contact housekeeping or maintenance staff when guests report problems.
Keep records of room availability and guests’ accounts, manually or using computers.
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Record guest comments or complaints, referring customers to managers as necessary.
Record guest comments or complaints, referring customers to managers as necessary.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
Deposit guests’ valuables in hotel safes or safe-deposit boxes.
Plan, schedule or supervise the work of other employees.
Arrange tours, taxis, or restaurant reservations for customers.
Greet, register, and assign rooms to guests of hotels or motels.

Manager, Hagenes-Jast. Douglasshire, West Virginia

Feb. 2018 – May. 2018

Contact housekeeping or maintenance staff when guests report problems.
Keep records of room availability and guests’ accounts, manually or using computers.
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Record guest comments or complaints, referring customers to managers as necessary.
Record guest comments or complaints, referring customers to managers as necessary.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
Deposit guests’ valuables in hotel safes or safe-deposit boxes.
Plan, schedule or supervise the work of other employees.
Arrange tours, taxis, or restaurant reservations for customers.
Greet, register, and assign rooms to guests of hotels or motels.

Rewire electrical systems, and repair or replace electrical accessories.
Inspect electrical connections, wiring, relays, charging resistance boxes, and storage batteries, following wiring diagrams.
Inspect and test equipment in order to locate damage or worn parts and diagnose malfunctions, or read work orders or schematic drawings to determine required repairs.
Maintain or repair tools, equipment, or structures, such as buildings, greenhouses, fences, or benches, using hand or power tools.
Mix and spray or spread fertilizers, herbicides, or insecticides onto grass, shrubs, or trees, using hand or automatic sprayers or spreaders.
Use tools ranging from common hand and power tools, such as hammers, hoists, saws, drills, and wrenches, to precision measuring instruments and electrical and electronic testing devices.
Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.
Repair or replace defective equipment parts, using hand tools and power tools, and reassemble equipment.
Order parts, supplies, and equipment from catalogs and suppliers, or obtain them from storerooms.

Store Manager, Roberts, Cormier and Sauer. Port Gayle, New Jersey

Mar. 2017 – Jun. 2017

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
Count money and make bank deposits.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Maintain food and equipment inventories, and keep inventory records.
Schedule staff hours and assign duties.
Establish standards for personnel performance and customer service.
Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.

Employee, McCullough, Grady and Flatley. Rodriguezshire, Tennessee

Nov. 2016 – Dec. 2016

Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.
Combine measured ingredients in bowls of mixing, blending, or cooking machinery.
Measure or weigh flour or other ingredients to prepare batters, doughs, fillings, or icings, using scales or graduated containers.
Roll, knead, cut, or shape dough to form sweet rolls, pie crusts, tarts, cookies, or other products.
Place dough in pans, molds, or on sheets and bake in production ovens or on grills.
Check the quality of raw materials to ensure that standards and specifications are met.
Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.
Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.
Decorate baked goods, such as cakes or pastries.
Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions.
Prepare or maintain inventory or production records.
Operate slicing or wrapping machines.
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
Receive and process customer payments.
Set up or restock product displays.
Take customer orders and convey them to other employees for preparation.
Clean or sanitize work areas, utensils, or equipment.
Order, receive, or stock supplies or retail products.
Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
Take customers’ orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.

Night Auditor, Kemmer-Wuckert. Dominiquestad, Maine

Jul. 2016 – Oct. 2016

Greet, register, and assign rooms to guests of hotels or motels.
Verify customers’ credit, and establish how the customer will pay for the accommodation.
Make and confirm reservations.
Keep records of room availability and guests’ accounts, manually or using computers.
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
perform Night Audit.

Employee, Tremblay-Cruickshank. Bahringerburgh, Vermont

Jan. 2016 – May. 2016

Took care of Laundry for Motel.
Cleaning Rooms, House Maintenance
Swimming Pool Maintenance
In this period of Time was visiting USA every year. This 2 years was not constant.

Education

South Weissnat, East Sona, New Mexico

BBA, Commerce, Jan. 2016

Languages

English

Gujarati

Hindi

Skills

Maintanance

Hotel Management

Other basic Soft wears

Google Office

Microsoft Office

SynXis , Anand Systems (Property management System)

Computer

Multi Tasking

Business Accounting

Professional Summary

I am a dedicated and technically skilled business professional with a versatile administrative support skillset developed through experience as an office manager, property manager, secretary, administrative assistant and office clerk.
Excel in resolving employer challenges with innovative solutions, systems & process improvements proven to increase efficiency, customer satisfaction and the bottom line.
I am a responsive and versatile professional, I have over 25 years experience working in several focused roles.
Offer advance computer skills in MS Office Suite, MYOB and other applications / systems.
I have a confident approach and dedication to the task required.

Employment history

Property Manager, Von-Parker. Felisahaven, Arkansas

Jan. 2014 – Present

Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
Act as liaisons between on-site managers or tenants and owners.
Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
Determine and certify the eligibility of prospective tenants, following government regulations.
Market vacant space to prospective tenants through leasing agents, advertising, or other methods.

Office Manager, Grant-Kautzer. Port Alyceside, West Virginia

Mar. 2011 – Present

Maintained integrity of general ledger, including the chart of accounts.
Filed tax returns and prepared governmental reports in compliance with strict standards.
Compiled general ledger entries on a short schedule with nearly 100% accuracy.
Reduced annual tax adjustments by [number]% through better financial control.
Develop, implement, modify, and document recordkeeping and accounting systems, making use of current computer technology.
Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.

Office Manager & Property Manager, Price-Beahan. Medhurstfort, Washington

Jun. 2001 – Sep. 2003

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
Coordinate conferences, meetings, or special events, such as luncheons, client functions.
Establish work procedures or schedules and keep track of the daily work of clerical staff.
Supervise other clerical staff and provide training and orientation to new staff.

Adminstrative Officer, Bartoletti Inc. South Henry, Montana

Jun. 1993 – Nov. 1993

Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.
Perform clerical duties such as typing, proofreading, and sorting mail.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Trained [number] new employees on accounting principles and company procedures.
Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies.
Order or purchase supplies.

Education

Eastern Hawaii College, Brainmouth, New Jersey

GED, Certificate 3 Accountancy, May. 2002

The Jacobi, Lavernehaven, New Jersey

GED, Office Traineeship, Jun. 1996

Southern O'Conner, Lake Marisela, Montana

High School Diploma, Feb. 1985

Skills

Office Manager

Experienced

Bookkeeping, Reporting, Accounts Payable & Spreadsheet & Database Preparation

Experienced

Staff Training & Development, Rosters & Wages

Experienced

Meeting, Project & Event Planning & Catering

Experienced

Inventories, Record Management & Expense Reduction

Experienced

Team Supervision & Community Consultation

Experienced

Policies & Procedure Manuals

Experienced

Additional information

References

Professional Summary

Results-orientated individual currently undergoing a Masters in Project Management, with an undergrad in Property Development & Valuation. Aiming to leverage a proven knowledge of commercial and residential valuation, as well as project management skills to successfully fulfil the role required of me at your company. Frequently praised as adaptable by my peers through being able to approach multiple scenarios with different perspectives and I can be relied upon to help your company achieve its goals.

Employment history

Retail Manager, Mueller-Balistreri. Bruenmouth, Oregon

May. 2014 – Present

– Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
– Manage, direct and supervise employees engaged in sales, inventory or reconciling cash receipts.

Property Manager, Corwin, Spinka and Witting. Port Amadoberg, Massachusetts

Feb. 2020 – Present

– Directly collect rental fees, deposits, bonds, payments of rates and insurance fees.
– Complete routine checks on grounds, facilities and equipment
– Handle lease renewals and new tenants.

Valuation Assistant, Kassulke Inc. New Jaimemouth, Kentucky

Oct. 2017 – Nov. 2017

– Prepare written reports that estimate property values, outline methods by which the estimations were made, and meet appraisal standards.
– Compute final estimation of property values.
– Search public records for transactions such as sales, leases, and assessments.

Education

Northern Upton Academy, Homenickhaven, Arizona

Master of Science, Project Management, Present

The Fisher, South Shelbyland, Montana

Bachelor of Commerce, Property Development & Valuation, Sep. 2018

Additional information

Personal info

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Excel

Property Valuation

Vietnamese – Second Language

Andrew Smith

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

A highly equipped administrative assistant/customer service agent with experience in performing a variety of administrative and staff support duties for a specified department. A range of knowledge and skills of organizational procedures and policies; directing and assisting visitors, and resolving administrative problems and inquiries.

Employment history

Feb. 2017 – Present
Lake Alec, Arkansas

Property Manager, Padberg-Dickinson

Job duties include:
– Renting storage spaces: interacting with customers getting to know them and connecting with them to get them the space they need.
– Collecting payments: making phone calls and processing payments.
– Oversee the flow of cash or financial instruments.

– Maintaining the property: keeping the area clean and well maintained. From cleaning units to sweeping hallways and keeping the office clean
– Administrative work: filing papers, creating contracts, processing payments, and answering phones.
– Manage one or two other people to make sure the business runs smoothly.

Apr. 2013 – Jun. 2015
Garlandstad, South Dakota

Sales Associate/Plano Technician, Bednar-Krajcik

The job duties for a sales associate/ plano technician are:

Keep areas neat while working and return items to correct locations.
Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
Transport, assemble, and disassemble materials used in presentations.
Stock shelves with products.
Use computers to produce signage.
Plan commercial displays to entice and appeal to customers.
Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
Respond to customers’ or shippers’ questions and complaints regarding storage and distribution services.

Jul. 2011 – Jan. 2012
South Valeria, Oklahoma

Technical support agent, Schultz-Armstrong

The job duties for a customer service agent are:

Confer with customers by telephone or live chat and email, to provide information about products or services, cancel accounts, or obtain details of complaints and resolve the issues.
Check to ensure that appropriate changes were made to resolve customers’ problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
Perform clerical duties such as typing, proofreading, and sorting mail.

Education

Jul. 2015

Administrative billing and medical coding

East Quitzon – Port Angeloton, New Jersey

Skills

Communication Skills

Expert

Organizational Ability

Expert

Time Management

Expert

Management

Experienced

Problem-Solving Skills

Expert

Planning Skills

Expert

Professional Summary

I am seeking a position which will allow me to use my present knowledge and skills, as well as provide new challenges to further my growth within a company. I’m a dedicated individual who has the ambition to succeed in any place or environment. I would like the opportunity to widen my scope of training, exceeding the experience I already have, with over 10 years of success in the areas of Property Management.

Understanding of State and Federal Fair Housing Laws
Educated in Low Income Housing Tax Credit, Public Housing and Project Based Rental Assistance
Solid multi-tasking skills with the ability to meet deadlines
Driven for the performance of duties required and able to maintain confidentiality of operations

Employment history

Property Manager, Lakin, Fritsch and Kessler. Port Stanton, Mississippi

Oct. 2016 – Present

Accountable for day to day operations at assigned properties.
Dealing with business operations at the property level with multi-family in low income housing/tax credit.
Financials, setting initial rent level, collections, occupancy, initiate evictions, maintenance, including routine preventative.
Perform monthly Housing Quality inspections as per the Uniform Physical Condition Standards (UPCS) established by HUD.
Monitor grounds on a daily basis and resolves all unsafe and unsatisfactory conditions with residents and maintenance team.
Coordination with Maintenance Team on recorded deficiencies from quality control conducted on work orders.
Focused on big picture issues, taking care of my residents, resident complaints and resolving disputes.
Successfully turned around high delinquency rate by effectively communicating with residents and tracking lease payments with necessary corrections on ledgers.
Ensured rent payments and other charges are collected timely and maintaining of collection records.
Facilitated in the transition from Public Housing (PH) to Project Based Rental Assistant (PBRA) to begin the phase in towards Tax Credit Program.
Held orientations for new applicants coming from the waitlist with the showing of units, approving them for the rental assistance program, and explanation of the program along with lease enforcement.
Calculation of residents and applicants family income and assets with the determination of monthly rent.
Assists in the submission of the property monthly Voucher for subsidy payments.

Investment Manager, Hilpert Group. Parkerton, Texas

Jan. 2014 – Jul. 2014

Ensure to run a smooth community with a fast paced environment.
Oversee all aspects of of operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, lease renewals, marketing, service contracts, expense contract, audits, etc.
Responsible for developing, mentoring, leading, and managing a high- performing, cohesive team, including leasing, maintenance and management personnel, in order to maximize their productivity and minimize turnover.
Prepared annual budgets for the property
Assisted in overseeing contractors for the full rehab of the property, that included of new roofs, new enclosed rock walls, new plumbing, resurfacing of all countertops in the units.
Conducted nearby property market survey’s and marketing strategies weekly through out the area.
Prepare monthly owner reports for the property investors.
Was nominated for Manager of the Year in 2011

Property Manager, Smith-Breitenberg. North Robt, South Carolina

May. 2007 – Aug. 2009

I ensure to run a smooth community with a fast paced environment. I oversee all aspects of of operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, lease renewals, marketing, service contracts, expense contract, audits, etc.
Responsible for developing, mentoring, leading, and managing a high- performing, cohesive team, including leasing, maintenance and management personnel, in order to maximize their productivity and minimize turnover.
Responsible for day to day operations, dealt with owner directly regarding expenses, occupancy, property and overall business operations.
Maintained 100% occupancy for 6 months.
Brought down delinquency from 40% collections to 95% collection in 35 days.
Responsible for conducting weekly housekeeping inspections
Walking property on daily basis, along with my stand up meetings with maintenance team.
Was nominated for Property of the Year in 2010

Property Manager, Lebsack-Hoeger. West Mariafurt, New Jersey

Oct. 2008 – Jan. 2009

Supervise day by day operations of entire team, ensuring that all policies and procedures are being followed.
Managing and maintaining all aspect overall community budget and finances.
Frequent interaction with residents, proactively responding to their needs and focus of relationship development and resident retention.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow up.
Maintain a positive relationship with all community vendors. Work with leasing staff to ensure they lease and reach their marketing goals.
Accomplished all renewal leases, occupancy goals and delinquency.
Provide direction and oversight for Maintenance Staff and Leasing Agent.

Administrative Assistant, Kautzer Inc. Lake Valrieville, New Jersey

Feb. 2006 – May. 2006

Responsible for answering phones, taking messages, checking messages, returning missed phone calls and filing.
Assist with tenants and new clients showing them rental space, and work with contractors for any construction work needed in the building.
Accepting and assisting with approvals for proposals, opening mail, assisting tenants with any issues, questions, etc.
Submitting invoices, setting up appointments for showings, preparing lease files for new move ins, make daily bank deposits, work on refundable security deposits.
Assist in move out charges, entering maintenance request from tenants, following up.
Monthly Reports for owner with occupancy percentage and overall explaining day to day operations.

Education

Weimann College, East Fanny, Colorado

Associates Degree, Nursing, Feb. 2010

West Larkin Academy, Port Douglasshaven, West Virginia

CAM (Certified Property Manager), 2007

Labadie University, East Andre, Louisiana

High School Diploma, Oct. 2003

Personal info

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Customer Service Driven

Demonstrates Leadership

Microsoft Office Suite, Outlook, Excel, Greatplains, Onesite and Yardi

MAPPS (Management of Asset Property People Solution)

EIV (Enterprise Income Verification

Able to prioritize and meet dead lines

Organized and Detailed Oriented

Financials and Budgets

Prioritize and meets deadlines

Andrew Smith

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Sales-driven, goal-oriented professional dedicated drive operational success and provide clients with quality service to ensure recurring business. Over 4 years of customer service and sales experience with the ability to work with a team or individually to ensure tasks are completed in a professional and timely manner.

Employment history

Feb. 2020 – Present
West Bree, North Dakota

Property Manager, Hirthe Group

Responsible for managing day to day to tasks for residential and commercial rental properties
Coordinate contractors for daily work orders
Ensure all maintenance requests are taken care of immediately
Attend emergency calls
Market and fill vacant units
Ensure tenant and owner requests are completed

Mar. 2019 – May. 2019
South Ayeshabury, North Carolina

Senior Member Service Representative, Littel-Collier

Supervise and train new Member Service Representatives
Assist branch supervisor and manager with day to day tasks
Complete reports on a daily, weekly, monthly and a quarterly basis
Prepare documents for branch lenders and manager
Handle incoming requests from other departments/branches and members
Responsible for branch opening and closing

Jul. 2017 – Oct. 2017
Stephaniemouth, Minnesota

Member Service Representative, Waters, Gibson and Gleichner

Complete day to day transactions for members
Assist with branch operations
Complete daily reports
Verify and balance ATM transactions

Sep. 2016 – Nov. 2016
Lake Heidyview, Illinois

Crew member, Torphy and Sons

Prepare restaurant for opening and closing
Handle customer complaints
Ensure orders are completed fast
Coordinate crew members to ensure quality service

Feb. 2015 – Mar. 2015
South Pegmouth, Michigan

Door to door salesman, Stoltenberg, Hahn and Oberbrunner

Pitch and sell aeration service to prospective clients
Provide aeration service to existing customers
Ensure daily route is complete

Education

Present

BBA: Business

The Walker – Parkerstad, Oklahoma

Present

BBA: Management

East Carter – Port Annabellberg, New York

Nov. 2014

High School Diploma

Parker Institute – West Sergioton, Pennsylvania

Skills

Team work

Experienced

Leadership

Experienced

Supervisory

Experienced

Coordination

Experienced

Customer Service

Expert

Time Management

Experienced

Andrew Smith

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Dedicated, results-oriented, adaptable Real Estate Professional with over 20 years of success in the areas of business and property/asset management, new business development, sales and marketing. Analytical, innovative professional with strong business acumen and deep technical knowledge dedicated to leading teams in meeting and exceeding operational targets. Unassuming with proven ability to resolve conflict or high risk situations with primary focus on resolution involving high levels of transparency and communication. Diverse ability to work as part of a team or independently.

Employment history

May. 2019 – Present
Dorianshire, Delaware

Senior Property Manager, Ernser-Stroman

Management of a substantial portfolio of Government Assets that include residential, commercial and retail properties
Team leader for the rental department and private residential portfolio with focus on team building and efficient resource management
Project Management of Corporate Assets involving acquisition and sale of assets, co-ordination of all processes including risk management, agent appointments, public relations with a dedicated first point of contact
Negotiating and implementation of leasing agreements and active management over a diverse range of property requirements
Prepare and respond to media attention and ministerial briefings
Design and preparation of maintenance expenditure budgets, assessment of required and preventative maintenance
Complete management of Evo Apartments, which consisted of the successful marketing and leasing of the entire 175 apartments
Crisis management and risk mitigation with contractual on call attention to Corporate and Government clients

Nov. 1996 – Mar. 1997
Lonmouth, Michigan

Assistant Property Manager, Larson Inc

Assistant role to the Property Manager
Conduct periodic inspections, agreement negotiations and property maintenance
Professional interaction with owners and tenants

Education

1997

Traineeship – Property Management

Kris Institute – Starkmouth, Illinois

1997

Traineeship – Sales

West Idaho University – Tracytown, Colorado

1996

Agents Representative

Eastern Lesch University – South Tina, Arizona

Skills

People & Communication

Crisis & Risk Management

Property & Asset Management

Dependable

Time Management & Organisation

Proactive

Adaptable

Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes
Compiled maintenance and repair requests for submission to and reached out to local contractors for bid proposals
Prepared specifications, solicited bids and approved subcontracts for building services
Communicated with landlord regarding building and tenant issues
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed
Developed, reviewed and submitted property operating and capital budgets
Maximized rental income while minimizing expenses through effective planning and control

Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.Manage project execution to ensure adherence to budget, schedule, and scope.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects
Organized and participated on meetings and give residents opportunity to ask questions and provide forum for issues to be addressed
Introduced prospective tenants to types of units available and performed tours of premises

Developing and implementing property house rules.
Determining manpower requirements of the property (Security, Housekeeping and Maintenance).
Ensuring building’s safety plan and guidelines.
Ensuring required government documents were complied.
Fund management
Project implementation for property enhancement
Processed project change requests and performed coverage research to handle repair issues

Managed over 800 apartments
Supervised up to 14 employees
Responsible for depositing apartment rents and laundry coin
Computer skills-Window/Word/Excel/Yardi
Customer Service-residents/vendors/prospective residents
Plus many additional responsibilities

Oversaw all aspects of property management for 3 buildings comprised of 2-3 apartments each.
Primarily was responsible for resident rents, deposit fees, inspections, and file management.
Created and enforced leases and established rental prices depending on market rates and research.
Addressed any issues with damages and fixtures.

Manage clients investment portfolios including preparing asset registers, depreciation schedules, retention plans and general finance information
Manage and oversee operations, maintenance, administration, and improvement of strata and residential properties
Plan, schedule, and coordinate general maintenance, major repairs, and construction projects
Review rents to ensure that they are in line with rental markets
360 degree communication with all stakeholders
Investigate complaints and resolve problems following rules and regulations

Oversee all operational functions, legal, leasing, and marketing aspects of the building.
Oversee the majority of the accounting needs of the property, including creating P&L statements.
Cultivate and maintain good relationships with contracted vendors as well as tenants.
Responsible for the preparation and upholding of the annual budget for the property.
Developed improvement actions and carried out cost savings.
Prepared weekly, monthly, quarterly, and annual financial reports for property owners and stake holders.
Acted as a safeguard for quality of operations.

Sign and approve all property expenses including but not limited to: capital expenditures, construction projects, marketing, and resident events while following the approved budget.
Produce reports for monthly and annual budgets.
Collect all property income including rent, deposits, administrative fees, late fees, and utilities with the goal of 100% of collections every month.
Maintain over 95% Occupancy by controlling lease expirations and managing eight week trends and turnovers.
Processed & verified closed books at the end of each month and calendar year.

Management of a substantial portfolio of Government Assets that include residential, commercial and retail properties
Team leader for the rental department and private residential portfolio with focus on team building and efficient resource management
Project Management of Corporate Assets involving acquisition and sale of assets, co-ordination of all processes including risk management, agent appointments, public relations with a dedicated first point of contact
Negotiating and implementation of leasing agreements and active management over a diverse range of property requirements
Prepare and respond to media attention and ministerial briefings
Design and preparation of maintenance expenditure budgets, assessment of required and preventative maintenance
Complete management of Evo Apartments, which consisted of the successful marketing and leasing of the entire 175 apartments

Examine, evaluate, or process applications
Schedule move-ins as well as move-outs
Network within the community to find and attract new applicants
Establish and maintain relationships with the residents and provide assistance with questions, problems and complaints when they arise
Conduct monthly unit inspections

Supervise day by day operations of entire team, ensuring that all policies and procedures are being followed.
Managing and maintaining all aspect overall community budget and finances.
Frequent interaction with residents, proactively responding to their needs and focus of relationship development and resident retention.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow up.
Maintain a positive relationship with all community vendors. Work with leasing staff to ensure they lease and reach their marketing goals.
Accomplished all renewal leases, occupancy goals and delinquency.
Provide direction and oversight for Maintenance Staff and Leasing Agent.

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Andrew Smith

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