• Interaction with higher education institutions 
• Management of the company’s website content and structure
• Translation and interpretation
• Resolve customer complaints or answer customers’ questions regarding services, products, and procedures

• Complete merchandising tasks, which includes planogram assignments, clean presentations, implementing fixtures, signage and product security devices
• Set new and relocated planograms and graphics to merchandising standards, completes planogram checklist and proper filing procedures 
• Build new product displays and implement new technology displays 
• Maintain upkeep of store displays and assist store team with fixture and technology functionality
• Assist both store employees and customers with product knowledge and sales
•  Assist Project Team Lead with the training of new Project Team members through job shadowing and sharing of best practices

• Give safety presentations using PowerPoint
• Train new employees on all material handling equipment, forklift, pickers, rider pallet jacks, dock hook and levelers
• Maintain facility operation by 
• Assisted the Project managers in Portfolio management office by preparing weekly reports, update, dashboards in project management tool of Microsoft Project online. 

• Manage Inventory, Shipping, and Return tracker on a daily basis.
• Evaluated and Improved Work Instructions on assigned accounts.
• Work with warehouse associates to ensure order process runs smoothly. 
• Participate in of the Fun Committee. 
• Process orders efficiently and in a timely manner.

• Coordinated an average of 20 grant and contract funded training programs per year
• Negotiated and sign contracts with service providers
• Facilitated the development and piloting of new training course
• Content manager for SharePoint 2007 and SharePoint 2010 websites
• Assisted with the migration of SharePoint 2007 website to SharePoint 2010
• Managed web design consultant and supervised two student interns

• Call 50-60 customers regularly according to established service level objectives (SLO) 
• Consistently maintain a quality standard of 100% ensuring best customer service
• Manage daily functions using Tesla’s customized databases including inputting appropriate notes for all tasks, and progressing project status 
• Work with the customer to review site plans and changes to the contract or design from the original sale, compared to the final engineering design 
• Prepare guides and train workers in use of new forms, reports, procedures or equipment, according to policy

• Commissioning of new products launches and coordinating the change management of the products in mass production, 
• Management and reporting of APQP-PPAP processes, 
• Organize the Run@Rate activities with the customer at production facilities,
• Meeting the customers expectations at a high level as the customers first contact person.