394c37a3-9678-4de9-a00f-a24a6a4ed92a
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Recent graduate equipped with a Bachelor Degree in Criminal Justice actively seeking a position as a Criminal Investigator. Dedicated professional with an extreme passion for providing assistance to victims of crime and their families as they enter the justice system. In-depth knowledge of community resources, crisis intervention, law enforcement, and victim rights and services offered.
Employment history
Program Analyst, Kautzer, Greenfelder and Rippin. Schultzport, Minnesota
Apr. 2019 – Present
Coordinate conferences with the Government Accountability Office (GAO) on the Audit Coordination Team.
Developed Standard Operating Procedures (SOP) for the GAO Audit process.
Responsible for clearing financial audits and developing SOP’s to complete the financial audit process.
Used Tableau software to increase the efficiency of the GAO Audit portfolio.
Government Information Specialist, Hessel-Windler. West Erich, California
Oct. 2018 – Nov. 2018
Responsible for assisting with research and review of Freedom of Information Act (FOIA) requests, clarify issues in requests and evaluate need for further information. Prepare correspondence by answering inquiries, enter information in the database and respond to emails.
Participated in PN127- Civil Service training at the Foreign Service Institute and attend Pathways internal meetings.
Participated in PN127- Civil Service training at the Foreign Service Institute and attend Pathways internal meetings.
Prepare responses to FOIA requests involving multiple programs and offices, in reviewing incoming requests for accuracy. Contact requesters for further information and update and maintain files and records.
Work on a large team to ensure that the briefing materials are completed for meetings and conferences.
Develop assignments, collect and analyze Intelligence information, and conduct
Develop assignments, collect and analyze Intelligence information, and conduct
Investigations as required.
. Maintained sensitive and confidential information and collected data to finalize reports. Conducted pre-interview screenings of candidates.
Student Trainee, Cummerata, Goldner and Kris. East Brandon, Indiana
Jun. 2016 – Jul. 2016
Attended meetings and seminars, facilitated weekly reports for submission to management and conducted research, analyzed reports and distributed equipment and supplies.
Assisted senior management with correspondence using Microsoft Excel, PowerPoint, Word and SharePoint.
Organized presentations, ordered supplies, reviewed incoming invoices for payment, and verified financial documents.
Education
South Kirlin Academy, South Mackenzie, Florida
Master of Science, Public Administration, May. 2019
Western Lesch Academy, Beckerbury, Idaho
Bachelor of Science, Criminal Justice, Oct. 2017
Skills
Data Analysis
Skillful
Microsoft Word
Expert
Microsoft PowerPoint
Expert
Microsoft Excel
Skillful
Microsoft Outlook/SharePoint
Experienced
Research
Expert
program analyst
- Involved in test design, test plan, test cases and executes them in a timely manner.
- Prepare the Test scripts by automating the Manual Test case using QTP , Executing the scenario with multiple test data and Prepare result log
program analyst
- Write, update, and maintain test cases for Web Focus Reports to handle specific jobs such as tracking bugs, monitoring the retrieval of expected results .
- Developing jobs in DataStage ETL tool and development of documentations.
- Monitoring the data flow across the designed Datastage jobs and document the observations.
- Creating SQL Queries and executing to conduct trial runs of the Datastage ETL jobs to be sure they will produce the desired information and that the instructions are correct.
program analyst
- CRAFTSMAN – Publicly shared military contract
- Apart of IWOTF (Information Warfare Operations Task Force)
- The nature of the operations is classified/TS-SCI or higher
- Implement a forensic review of all data and evaluate a solution based process to overcome/replace breakdown in programs dissemination/billing section
- Support for us army warfare operations -> AFG USCENTCOM (highest authority over central Europe command)
- Created new system and added refinements to ensure timely & accurate accounting for government needs
- Assisted program manager directly with time management for various programs within the scope of the southern division
program analyst
- Expertise in Analyzing the work requests as the per client's requirements.
- Good Analytical, Communication, Interpersonal skills and Flexible with work environments.
- Vast Experience SQL Programming Using SQL Developer
- Experience in Creating Mapping and workflows using Informatica.
program analyst
- Designed workflows using Informatica and SQL for data collection.
- Documentation of periodic reports and report analysis.
- Developed instructional materials and delivered hands-on training with clear objectives for new hires and current employees in the areas of disability insurance, and customer service.
- Served as Marketing Representative providing workshops and community outreach for employers, medical staff and the general public.
program analyst
- Awarded “Best Trainee of the Batch” out of 30 employees
- Prepared regression testing suite for electronic Brokerage site trading in Stocks, ETFs, MFs & Options
- Documented 24 applications from business and technological perspectives with business logic, and implementation details
- Prepared a testing suite for email application with end to end business functionalities
program analyst
- Managed the EVMS support for the CG(X) contract. This required collecting all EVMS data from the Project Leads on different tasks and inputting that information into the EVMS master spreadsheet
- Collected inputs for the monthly status report, to includedata aggregating and submittal of an internal monthly report
- Handled other general CG(X) support as necessary
- Lead the integration of the EVMS into the IDE, a new system that would allow all information to be input by the Project Leads and then tracked
- Trained new project leads on how to use the IDE andbuilt templates for new documents that were going to be tracked via EVMS
- Set-up and ran classified reading sessions three days per week which involved collaborating with Alion security to make sure all readers have an active security clearance
- Handled all subcontractors supporting this contract to ensure that they were able to access the Alion network, to include completion of Alion NDA’s, Alion non-employee network access forms, and Alion on site tenant badges
program analyst
- Conducted Performance Testing for US Telecom Client Comcast for 8 months
- Designed test plans, captured metrics and prepared dashboards for test analysis
- Hands on Experience using various performance tools such as HP Load Runner, Wily Interscope etc.
- Co-ordinated with QA team to resolve various bugs and errors in the system.
program analyst
- Serve as liaisons between operations and clients.
- Java developer with diverse experience utilizing Java tools for client-server environments and fluid understanding of many programming languages including JavaScript, XML, and HTML. Worked with a large team of GUI and Java developers to maintain and improve company projects. Assisted with disaster recovery environments for critical business applications.
- Received the full stack developer certificate.
- skilled front end programmer with React/Angular
program analyst
- Successfully defined, launched and managed the One City Fellows (OCF) Program, a government employment initiative geared to address the temporary staffing needs of District Government Agencies by recruiting qualified unemployed District residents.
- Accomplished 100% of the goals and objectives on annual performance evaluation.
- Consistently and effectively engaged in power point presentations to DCHR and other agency staff and senior leadership
- Lead in all aspects of recruitment, placement, and professional development of all OCF participants
program analyst
- Performed analysis and presented results using SQL, SSIS, MS Access, Excel.
- Assisted in the development and implementation of the application used internally by the Business Ops.
- Coordinate with other professionals, such as contractors, architects, engineers, and plumbers, to ensure application functionality success.
- Participated in training programs offered by business enterprise to get updated on development projects
program analyst
- Abbvie-using QliksenseCurrently working in agile development of a global dashboard.
- Have been analysing and creating Data model
- Creating numerous charts along with extensions(add-ons of Qliksense)
- Translated Treasury terminology into language and voice recordings understandable to the general public
senior program analyst
- Worked as a developer
- Coordinated with the team by designing web pages
- Knowledge of selenium and katalon tool
- Develops, leads, and delivers training regarding areas of concern identified in quality reviews, interviews, and observations
program analyst
- Performs quality assurance reviews pertaining to the timely, efficient, and accurate handling of work performed in the organization
- Compiles data, performs statistical analyses, and identifies technical deficiencies, anomalies, irregularities and weaknesses in case handling through case file or communication reviews
- Analyzes findings and serves as an adviser to management by making recommendations to enhance the effectiveness of operations
- Prepares and delivers detailed quality reports to senior management
- Audits work center products to ensure they are produced according to established standards
- Creates and maintains training and technical standard operating procedure documents, and SharePoint website
- Writes and updates written materials to ensure compliance with the organization’s operations and policies
program analyst
- Design programs in Pascal
- Evaluate programming code for efficiency, debugging and quality assurance.
- Develop and maintain technical documentation, guidelines and procedures.
- Develop and execute the reporting functions
program analyst
- Submit project deliverables including normal to high priority tasks, ensuring adherence to quality standards and deadlines.
- Prepare project enhancement reports by collecting, analysing, and summarising information and requirements.
- Identify root cause and correct errors by making appropriate changes to SQL functions, procedures, scripts to ensure correct functioning of systems.
- Answer user inquiries regarding computer software operation to resolve related problems.
- Enter commands and perform unit testing in development environment to observe system functioning to verify correct operations and detect errors.
- Read technical manuals, confer with users, and management to establish requirements for new systems or modifications of existing systems.
program analyst
- Creation of various automation scripts using Python and Shell Scripting
- Automating the incident management and resolution
- Dockerization of few internal organisational applications
- Troubleshooting internally running application related issues and guiding respective teams for further investigation.
program analyst
- Develop innovative solutions for procurement problems.
- Provide support and bug fixing.
- I have created an innovative Savings Tracker for the solution that track savings on daily basis based on various configurations
- I have designed protfoilo overview for Category Managers
- I have provided low cost, mostly using freeware technologies, solutions to upgrade and enhance the application.
- I have created an email service to automate ticket creation and notification.
- I have created WCF service to provide authentication integration with company’s AD.
program analyst
- BAAISN (Sep 2017 to Present): This Project deals with Networking and Telecommunications business domain and it belongs to a US-based telecommunications and networking company. This Project is about modernization of legacy Metro Ethernet order provisioning system with adding new enhancements to the core products and to enhance the user interface screens using Angular.
- TFNM Modernization(Feb 2017 to Sep 2017): This project belongs too Networking and Telecommunications business. This project is about modernizing the legacy screens using the Angular-Redux(NgRx) architecture.
- Interacting with Developers for “Buddy Testing” and stakeholders.
- Involved in logging defects using defect tracking tool.
program analyst
- Install, maintain, or use software testing programs.Document test procedures to ensure replicability and compliance with standards.
- Worked in “Regression Testing”,” Functional & Non-functional Testing”, “System Testing”, “Smoke Testing”, “UAT”
- Test application on android, IOS and Windows platform.
- Participating Amigo calls, Scrum calls/Agile stand-ups & Retrospective calls.
program analyst
- Created Modules with reusable methods.
- Develop scripts by using Bounty with Web driver
- Involved java programming to develop selenium scripts.
- Worked closely with the developers within the scrum team.
program analyst
- Proposal writing and resource mobilization
- Language translation in English and French
- ICT support in web design
- Work in hand with the web manager to suggest and work on design enhancements to the company website to improve user experience.
- Technical assistant in areas of logistics and broad networking.
- Identify and advise on funding opportunities/grants.
- Manage and coordinate graphic design projects from concept through completion
program analyst
- Involved in environment setup for SIT
- Prepare testcases for SIT
- preparing RTM after SIT completion
- Contribute to maintain and enhance Home Loan Management System which is in classic ASP and VB Script.
program analyst
- Confirmed program operation by conducting tests; modifying program sequence and/or codes.
- Provided reference for use of prime and personal computers by writing and maintaining user documentation; maintaining a help desk.
- Maintained computer systems and programming guidelines by writing and updating policies and procedures.
- Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
program analyst
- Played a significant role in managing Web, Windows Application & Services (Web, Windows) in .Net
- Efficiently performed code integration in team environment.
- Migrate PHP & ASP code to .net plateform.
- Centrum Forex : A foreign exchange application based on MVC.
program analyst
- Working as a Manual and Automation Engineer.
- Having Experience in Testcase Design,Testcase Execution,Test Plan.
- Having Experience in Cucumber Automation
- DB Testing,API Testing,Report Validation
program analyst
- Involved in building Rigorous Test Cases.
- Suggested Changes to business and challenge on genuine impacts.
- Reviewed and Analysed the System Requirement Specs and understand the control flow of the whole system.
- Follow the Agile methodology due to the continuous change of requirements.
- Performed Ad-hoc/Exploratory testing
- Actively participated in writing Test Plan and Test cases & Test execution.
- Participated in peer reviews of all the documents and Test Cases
program analyst
- Involved in analysis, design and development of banking applications. Used LINQ to Objects to manipulate and to extract data from collections.
- Feasibility study on proposed changes, provide estimates, plan releases for a quarter.
- Contribute ideas to fine tune the performance, improvement of application stability.
- Lead a team, coordinate deliverables, work distribution, plan releases (maintenance and projects) and take corrective steps in case of schedule deviation.
- Develop Web Services to serve requests from various other departments, review code to ensure quality of the code for application stability.
- Develop SSIS packages to transform the legacy Countrywide Mortgage loans data from DB2data base system to SQL server data base.
- Design and implement a set of tools to generate & split statements in PDF form and archive in the repository using ABC PDF and other tools.
program analyst
- Good hands on experience on Hadoop administration and troubleshooting
- Troubleshooting ongoing Hadoop issues as part of Support
- Working knowledge of Windows and Linux operating systems
- Hands on experience on adding services to the clusters using Ambari