practice manager

• Hiring new employees. 
• Managing daily operations and developing business strategy.
• Maintaining clinical equipment. 
• Negotiating employee benefits. 

practice manager

• OHSA and HIPAA compliance officer.
• Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for service rates, and coordinating financial reporting.
• Direct, supervise and evaluate work activities of dentists, dental assistants, billing, clerical, and other personnel.
• Develop and implement organizational policies and procedures for the practice staff.
• Confer with owners, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
• Determine the allocations of funds for staff, supplies, materials, and equipment, and authorize purchases.
• Draft and implement policy to comply with state and federal regulations and maintain clinic/laboratory certifications. 

practice manager

• Balancing business aspects in order to maximise dentist time, decreasing patient wait times and enhancing patient care. 
• Completing payroll, superannuation and taxes. 
• Developing clinic policies. 
• Developing marketing strategies and new services.
• Ensuring compliance with all government guidelines. 
• Ensuring practice accreditation is met, completing internal audits. 
• Guaranteeing medical records are stored correctly. 

practice manager

• Direct, supervise and evaluate work activities of medical, nursing, clerical, and other personnel.
• Manage schedules of medical and staff.
• Post medical insurance billing.
• Post patient payments.
• Prepare accounts for collections
• Code patient data, using standard classification systems.
• Schedule and prepare patient information to agencies according to regulations.

senior practice manager

• Trained emergency reception staff.
• Managed the department and supervised clerical workers, directing and controlling activities of personnel in the medical records department.
• Developed in-service educational materials.
• Trained or instructed employees in job duties or company policies or arrange for training to be provided.

practice manager

• Responsible for inventory management
• Processed RAF and WCA claims; salaries and leave. 
• Reviewed records for completeness, accuracy, and compliance with regulations.
• Processed and prepared business or government forms.

practice manager

• Coordinate staffing schedules for 6 practitioners and 4 receptionists that support the clinic in effective care delivery.
• Supervise staff, monitor and prioritise workflow and provide effective training, guidance, constructive input and motivation to team.
• Actively contributed to the establishment and opening of 2 new clinics by the setup and restock of medical equipment and office supplies.
• Evaluated organisational systems and made process improvements to ensure effective service delivery, increasing total office efficiency by 20%.
• Collaborate with practitioners, managing director and administration team to develop practice procedures and provide exceptional patient  centred care.
• Managed business inventory and purchasing.

practice manager

• Primary liaison between the doctors and arranging their practicing schedules at the various locations. 
• Collating the doctors time schedules and preparing the payroll accordingly.
• All aspects of accounting, payroll auditing and human resources. 
• Directed and trained all employees; monitored staff productivity and conducted interviews, orientation; inductions and reports on employee performance.  
• Supervised all operational tasks; managed disciplinary hearings and counselled and mentored staff to succeed in a fast-paced environment.  
• Streamlined budgeting processes and introduced process improvements that enhanced productivity and monitored monthly analysis reports.  
• Developed efficient workflow processes to accommodate increased responsibilities and decreased expenditures by implementing controls and standardizing ordering procedures.  

practice manager

• Established and oversaw the implementation of effective budgeting and accounting system, improving efficiency and reduced cost
• Skillfully develop goals, objectives and standards of performance, policies and procedures 
• Led the planning and achievement of goals in objectives consistent with the practices-company’s mission and philosophy
• Interpreted and communicated new or revised policies to staff 
• Established standards for the selection, promotion and termination of staff

practice manager

•  Medical Receptionist Feb 2016-Nov 2017
• Coordination, managing and monitoring of leadership i.e. supplying feedback to International Companies that invest Highly skilled personnel, together with vast amounts of funds in the form of equipment in Hospital. 
• Facilitating training Committees where a lack of fluency is detected in executing tasks.
• Conducting training needs analysis for new Surgical Equipment used by Dr J I van Beljon. 

practice manager

• Manage medical centre operations, hiring or supervising staff, performing administrative duties
• Co-ordinate and ensure Accreditation is passed
• Researching and Compiling speeches and information of all International and National Conferences on PowerPoint presentations in order to ensure accuracy and to enhance said Doctors International Portrait.
• Implementation of training and development initiatives. 

practice manager

• Responsible for creating and implementing EMR to facilitate modernization of Practice.
• Coordinate payment of supplier invoices and negotiating Global fee structures on behalf of the International Governments involved. 
• Coordination and managing all meetings between said International Delegates and Specialists in South-Africa. 
• Coordination of the pre- and post-operative channels of communication between said Patient families and Governments. Compiling extensive feedback reports to each end every individual as required and as a matter of courtesy. 

practice manager

• Plan, implement and administer programs and services in a single specialty medical facility, including personnel administration, training and coordination of medical, nursing and clerical support staff.
• Direct recruitment, hiring and training of personnel.
• Development and oversight of Oral Immunotherapy program which generated a 35% increase in revenue in a 12 month period.
• Track expenses and revenue. Coordinate with corporate departments, as necessary, to correct any problems with the billing or claim follow up.

practice manager / esthetician

• As the practice manager, I established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of office personnel and activities.
• Physician consultation follow up and transition to procedure.
• Payroll, inventory control, procedure analysis and compilation of financial reports pertaining to cash receipts, expenditures and profit and loss.
• Successfully grew, maintained and reconciled Brilliant Distinctions (Botox Cosmetic) program.
• As the esthetician, consulted with patient prior to treatment to review procedural expectations, treatment recovery and skin care maintenance.
• Perform a variety of skin care treatments to achieve clients’ expectations, including but not limited to: facials, chemical peels and microdermabrasion.
• Recommendation and sales of retail products.

practice manager/ optician

• Established professional relationships with patients and vendors
• Educating on and selecting the appropriate eyewear and lenses for patients needs
• Dispensing, adjusting & repair eyewear
• assist Dr with any needs

practice manager

• Responsible for hiring and training new employees, as well as conducting performance reviews.
• Approve employee schedules, PTO time, and payroll.
• Monitor inventory and place supply orders for the clinic. 
• All patient concerns and complaints are addressed directly by me and I routinely interact with patients while collecting information for appointments or discussing billing issues.  
• Prepare activity reports to monitor the status of clinic operations. 

practice manager

• Identifying PMB cases and billing accordingly. 
• Scrutinizing short payments and investigating said shortfall in order to ensure either correction or payment. 
•  Coordinate all National and International Patients for specialized Consultations with the different Healthcare Professionals needed for Major Surgeries. 
• Coordinated for Netcare as a Hospital Group and Healthcare Integrated Solutions International to accept Netcare as a Designated Service Provider in South-Africa for patient of Foreign Countries to be treated by the best possible Specialists. Personally, negotiating with international governments to an amicable fee structure and the smooth transition of grossly ill patients to South-Africa. 

practice manager/medical assistant

• Direct, supervise and evaluate work activities of office personnel. 
• Coding of all procedures, ICD10 and NRPL. 
• Billing of all accounts. 
• Claiming from Medical Aids. 

practice manager

• Develop or analyze information to assess the current or future financial status of practice
• I also have experience in all aspects of the hospital such as a tech and assisting in surgery and many other medical procedures. 
• Use computers for various applications, such as database management, word processing, Slack, Trello, Google Docs and Drive.
• Consistently complied with applicable laws and regulations and adhered to Medicare and Medicaid regulations.

practice manager

• Responsible for revenue growth and profitability
• Partner with Field Director and Medical Director to execute and achieve OGSMs
• Responsible for hiring, training paraprofessionals
• Responsible for all financial aspects of a multi doctor practice
• Promote practice growth 
• Responsible for cash control, banking, loss prevention
• Responsible for office supply and medical supply ordering

practice manager/ personal assistant

• Personal Assistant to Dr J I van Beljon, co-coordinating both personal and professional diaries. 
•  Fulfilling all functions related to Practice Management. 
• Assessing and investigating all complaints made by patients to the Health Professions Council of South-Africa when unsatisfactory arose. Conducting meetings with the Complainants and the Council.
• Introducing said Practice/Surgeon as a Solo Professional Medical entity on both National and International Levels in order to obtain a good Referral basis. All Public Relations were my responsibility.
• Authorizing payment of Creditors on National Level. 
• Maintaining and scrutinizing of Debtors on National Level. 
• Maintaining a healthy Debtors book with less than 5% bad debt written off against Provision The Practice received a Tax Clearance report each year. 

practice manager

• Responsible for delivery of visa medical services, pre employment medicals, RailCorp medical, injury treatment services and physiotherapy services for Parramatta Medical centre.
• Adherence to clinical safety and quality and DIBP Service Level agreements. Adherence to ISO requirements for management of clinical practice including injury treatment
• Working with of small, medium, & large employers to ensure delivery of customer service standards  to support recruitment needs and recruitment campaigns.
• Worked with RailCorp on development and delivery of specialist pre employment functional assessments to support recruitment requirements.
• Whilst working in this role, requested to undertake a secondment to the MHS Sydney Immigration clinic. Whilst on secondment worked with the national MHS immigration team to finalise visa medical services prior to returning to substantive role.

practice manager/dental assistant

• Manage accounts, payments of wages, superannuation, tax
• stock control and ordering
• training staff
• organisation of staff roster
• reception duties, greeting patients, answering phones, making appointments, receiving payments, hicaps/medicare claims, confirming patients, sending recalls, dealing with debts

practice manager

• Responsible for organizing and controlling office procedures,operations and resources to make the office operate effectively and efficiently.
• Verified that proper procedures were followed for MCR billing,AP,AR and payroll.
• Managed the facility assuring appearance,cleanliness,safety 
• Establish work schedules and assignments for staff, according to workload, space and equipment availability.as well as compliance with policies and protocols in all areas including HR.OSHA,HIPPA,etc.
• Established staff schedules and assignments based on facility needs and equipment availability.
• Developed guidelines for prioritizing work activities,evaluating effectiveness and modifying activities as necessary to ensure appropriate staffing levels are maintained while controlling payroll cost.
• Confirmed that staff properly processed patient registration,examinations and checkout.

practice manager

• Serve as liaisons between doctors, assistants and administrative staff.
• Implement corrective action plans to solve organizational or departmental problems. 
• Audit charts and spreadsheets
• Prepare work schedules and assign work to staff members.
• Conduct annual reviews for staff
• Strive and motivate to reach a monthly goal – averaging $430k

practice manager

• book keeping 
• Manage business, employing and supervising staff and handling paperwork and treatment claims.
• Manage payroll and regional budget
• Respond to all customer concerns to ensure clinical quality excellence

senior practice manager

• The Senior Practice Manager is responsible for the overall operations and success of the clinics in the assigned region
•  Currently leading a team of 50+ Nurse Practitioners in achieving clinical quality standards and delivery of an exceptional patient experience with each encounter
•  Accountable to clinical and professional performance at each of the 18 regional medical clinics 
• Analyze operations to evaluate performance of staff and clinics in meeting business objectives and determine areas of potential cost reduction, program improvement, or policy change.
• Direct, plan, or implement business initiatives, policies, objectives, or activities of organizations to support growth opportunities.
• Interview, select and train staff;  oversight of all staff in the region.
• Analyze performance, provide feedback, administer performance management, incentives and merit awards

practice manager/dental nurse

• Daily running of the practice
• Staff rosters
• Dentist wages and time sheets
• Daily computer data entry
• Time Management of appointments