24fc769d-5f1c-45c7-a500-d275fec2aff3
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Highly accomplished business-healthcare professional with three years of practice administration combined with over 15 years of management seeks to take next career step with a respected organization that values hard work, talent, and demonstrated success in project management and business development. Skilled in creating communication pipelines to achieve treatment plan implementation and comprehensive patient objectives. Proven success in effective communication, employee relations management, and team leadership.
Employment history
Practice Administrator/CFO, Schmitt, Zulauf and Torp. Lake Jerrellchester, New Hampshire
Mar. 2017 – Apr. 2017
- Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
- Direct or conduct recruitment, hiring and training of personnel.
- Establish work schedules and assignments for staff.
- Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
- Implemented and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
- Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
- Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
- Oversee the flow and collection of co-pays, deductibles, and co-insurance payments.
- Prepare and pay company bills.
- Maintained integrity of general ledger, including the chart of accounts.
- Filed tax returns and prepared governmental reports in compliance with strict standards.
- Generated financial statements and facilitated account closing procedures each month.
- Organize monthly board meetings, agendas, and minutes.
- Develop and implement company organizational policies and procedures.
- Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost.
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, terminating employees, and administering disciplinary procedures.
- Identify staff vacancies and recruit, interview and select applicants.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
- Prepare and follow budgets for personnel operations.
- Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
- Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
- Obtain group purchasing membership contracts for discount pricing of supplies
- Order medical and clerical supplies
- Negotiate pricing of medical supplies and durable medical equipment
- Credential providers with insurance companies, hospitals, and surgery centers.
- Administrator of EHR system including the set and monitoring of MIPS/MACRA, patient portal, security settings, and compliance.
Commercial Lending Assistant/Office Manager, Cassin and Sons. Madelenehaven, Texas
Mar. 2014 – Apr. 2014
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Examine, evaluate, or process loan applications.
- Network within communities to find and attract new business.
- Approve, reject, or coordinate the approval or rejection of lines of credit or commercial, real estate, or personal loans.
- Plan, direct, or coordinate the activities of workers in branches.
- Establish procedures for custody or control of assets, records, loan collateral, or securities to ensure safekeeping.
- Oversee the flow of cash or financial instruments.
- Plan, direct, and coordinate risk and insurance programs of establishments to control risks and losses.
- Recruit staff members and oversee training programs.
- Submit delinquent accounts to attorneys or outside agencies for collection.
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Examine, evaluate, or process loan applications.
- Network within communities to find and attract new business.
- Answer customers’ questions, and provide information on procedures or policies.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Handle customer complaints and take appropriate action to resolve them.
- Set credit policies, credit lines, procedures and standards in conjunction with senior managers.
- Interview, hire, and train new employees.
- Develop and train personnel on consumer lending procedures.
- Administrator over the online mortgage and consumer lending application process.
Branch Manager II, AVP, White, Dare and Frami. New Aronton, Kansas
Aug. 2010 – Feb. 2011
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Examine, evaluate, or process loan applications.
- Network within communities to find and attract new business.
- Plan, direct, or coordinate the activities of workers in branch.
- Assist customers by providing information and resolving their complaints.
- Solicit sales of new or additional services or products.
- Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.
- Obtain and compile copies of loan applicants’ credit histories, corporate financial statements, and other financial information.
- Interview clients to determine clients’ assets, liabilities, cash flow, insurance coverage, tax status, or financial objectives.
- Develop business relationships through new accounts, profiling, and business calls.
- Attract new relationships while expanding and retaining existing ones.
Owner/business operator, Romaguera, Shanahan and Emard. South Benjaminview, Minnesota
Aug. 2008 – Feb. 2009
- Operate cash registers to receive payments from patrons.
- Mend and sew articles, using hand stitching, adhesive patches, or sewing machines.
- Fit and study garments on customers to determine required alterations.
- Sew garments, using needles and thread or sewing machines.
- Measure parts such as sleeves or pant legs, and mark or pin-fold alteration lines.
- Let out or take in seams in suits and other garments to improve fit.
- Take up or let down hems to shorten or lengthen garment parts such as sleeves.
- Press garments, using hand irons or pressing machines.
- Make garment style changes, such as tapering pant legs, narrowing lapels, and adding or removing padding.
- Measure customers, using tape measures, and record measurements.
- Embroidery of garments such as hats, blankets, shirts, and wedding apparel.
Executive Director/CEO, Hayes-Jakubowski. West Billie, Connecticut
Jul. 2005 – May. 2006
- Supervise employees
- Maintained integrity of general ledger, including the chart of accounts.
- Paid monthly company bills.
- Organize monthly board meetings, agendas, and minutes.
- Administer, implement, and budget Community Reinvestment Agency (CRA) funds within the CRA designated area supporting infrastructure, housing, and business and economic development.
- Manage commercial leases, home purchases, and home maintenance program.
- Oversee construction and repair projects of commercial and residential properties
- Review and interpret plans, blueprints, site layouts, specifications, or construction methods to ensure compliance to legal requirements and safety regulations.
- Monitor installation of plumbing, wiring, equipment, or appliances to ensure that installation is performed properly and is in compliance with applicable regulations.
- Inspect and monitor construction sites to ensure adherence to safety standards, building codes, or specifications.
- Compute estimates of work completed or of needed renovations or upgrades, and approve payment for contractors.
- Arrange for subcontractors to deal with special areas, such as heating or electrical wiring work.
Education
Murray Academy, O'Connerberg, North Carolina
Business Administration
Graham University, Marianoport, Massachusetts
Bachelor of Arts, Business Administration, Aug. 2003
Skills
EHR Systems (Eclinicalworks, Greenway Intergy)
Experienced
Quickbooks
Expert
Microsoft Office
Expert
Payroll (ADP & Quickbooks)
Expert
Quality Physician Reporting (MIPS, Meaningful Use)
Expert
Credentialing
Experienced
Management Skills
Expert
Human Resouces
Experienced
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Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Medical office manager and Practice Administrator reporting directly to the head medical team responsible for providing day-to-day operations support. Major responsibilities include patient/client service, administrative duties, insurance and benefits administration, and personnel management. Advanced technical skills and in-depth knowledge of health management information systems (HMIS) used to maintain high-levels of quality care and ensure patient satisfaction. Dedicated to upholding clinical guidelines, standards, and best practices. Extensive experience evaluating clinical data, compiling reports for analysis, conducting patient evaluations, and developing successful care plans. Dependable, patient-focused leader with exceptional organization, communication, and relationship management skills.
Employment history
Sep. 2019 – Oct. 2019
Steuberbury, Arizona
Steuberbury, Arizona
Practice Administrator, Jacobi Group
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
- Establish work schedules and assignments for staff, according to workload, space and equipment availability.
- Develop and implement organizational policies and procedures for the facility or medical unit.
- Direct or conduct recruitment, hiring and training of personnel.
Aug. 2018 – Jul. 2019
East Yuki, Pennsylvania
East Yuki, Pennsylvania
Practice Manager, Gorczany, Lebsack and Glover
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
- Develop and implement organizational policies and procedures for the facility or medical unit.
- Establish work schedules and assignments for staff, according to workload, space and equipment availability.
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
Jun. 2011 – Feb. 2013
East Seritachester, Rhode Island
East Seritachester, Rhode Island
Practice Manager, Legros Inc
- Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
- Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
- Direct or conduct recruitment, hiring and training of personnel.
- Establish work schedules and assignments for staff, according to workload, space and equipment availability.
- Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
Education
Present
Bachelor of Science: Healthcare Administration and Public Health
- South Ferry Academy – New Soland, Maine
Oct. 2010
Associate of Science: Liberal Arts
- West Bode College – Lake Jaysonmouth, Pennsylvania
Skills
Project Management
Administration
Time Management
Computer Software
Communication
Social Media
practice administrator
- Credential providers with insurance companies, hospitals, and surgery centers.
- Administrator of EHR system including the set and monitoring of MIPS/MACRA, patient portal, security settings, and compliance.
- Evaluate employee productivity and staffing needs.
- Assist with the planning and implementation of computer upgrades and new technology.
- Work with corporate office, accountant, attorney and other professional services to ensure compliance and quality standards are met.
- Monitor billing, accountants receivable, collections and trends through report development.
- Collaborate with managers and staff to develop new work flows and resolve issues.
practice administrator
- General office management
- Billing (Healthfocus/Eminance/QEDI)
- Medical Aid management
- Folder management
- Creditor and Debtor control
- Managing patient queries
- Practice Administration
practice administrator
- Direct, supervise and evaluate work activities of clinical, clerical, advanced practitioners
- Maintain communication between owners and medical staff, by attending physician and provider meetings and coordinating interdepartmental functioning
- Maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
- Negotiate pricing of medical supplies and durable medical equipment
practice administrator
- As the Practice Administrator, I have the opportunity to develop relationships within all levels of team members in a business, solve problems while implementing progressive processes and solutions to meet future business needs, run a successful office by monitoring patient flow and work P&L statements, develop team members, partner with our doctors to drive practice to next level of growth and so much more.
- Resolve Patient complaints or answer patient questions regarding policies and procedures.
- Generated financial statements and facilitated account closing procedures each month.Plan, administer and control budgets for contracts, equipment and supplies.
- Order medical and clerical supplies
practice administrator
- Direct, supervise and evaluate work activities of support staff.
- Plan and administer programs and services in health care including training and coordination of medical and provider staff.
- Review and promote medical programs or health services that increase awareness in community health
- Maintain communication between medical staff, departments and department heads by attending executive team meetings and coordinating interdepartmental functioning.
- Maintain and distribute instructional materials and conduct in-service and community-based educational programs.
- Collaborate with interdisciplinary team to ensure high resident satisfaction.
practice administrator
- Manage the daily operations of a group medical practice consisting of 17 providers, 4 managers, 1 supervisor, and 54 staff.
- Evaluate and make decisions on financial planning, budgeting, capital and equipment needs.
- Manage monthly expenses in access of $130,000 and audit profit and loss statements and general ledgers for accuracy.
- Prepare and communicate primary business and financial concerns to managing physicians and accountant.
- Act as human resource representative for the division; interview, hire, disciplinary action, administer FMLA, workers compensation, assist with benefits, coach and counsel.
- Evaluate, review, and enter payroll.
- Review, develop, implement compensation plans and reimbursements for staff and providers.
practice administrator
- Worked in a small team to run a practice of over 25 medical, psychological, and surgical specialists.
- Managed the office and conducted administrative tasks such as filing and scheduling of appointments, and operated a very busy phone line.
- Managed scheduling of surgical procedures, liaising with a number of hospitals, and notifying patients via mail.
- Created and mailed detailed surgical information booklets for patients and parents of patients.
- Maintained excellent relationships with patients and always made sure they felt cared for, providing tailored care for those with language barriers or psychological or physical impairments.
practice administrator/cfo
- Establish work schedules and assignments for staff.
- Implemented and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
- Oversee the flow and collection of co-pays, deductibles, and co-insurance payments.
- Prepare and pay company bills.
- Organize monthly board meetings, agendas, and minutes.
- Develop and implement company organizational policies and procedures.
- Obtain group purchasing membership contracts for discount pricing of supplies
practice administrator
- Established, reviewed, and revised internal procedures while managing workflow for maximum efficiency.
- Prepared annual budget including analyzing financial status, projecting income and expenditures, and allocating funding sources.
- Designed and executed a system of internal controls which ensured operations were effective and efficient, assets were safeguarded, and financial information was reliable
- Successful onboarding of independent practices into employed medical group·