phone representative

• Assist Members on the phone with Their Application Online.
• Assist Members with shopping Online for a Health insurance plan and Dental Plan 
• Advised members the cost of each plans
• Give members information on effective date of their coverage date start etc.
• Edit any updated information for member on the phone with their application.

phone representative

• set up reservations for update meetings to timeshare owners
• provided excellent customer service by always staying cheerful and uplifting and listening to each owner on the phone.
• gave detailed information to timeshare owners about when and where their meeting was going to be held
• dealt with high pressure situations and angry owners on a daily basis with a smile on my face
• utilized excellent people skills by successfully convincing owners to attend their update meetings