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Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Proactive, friendly customer service experience dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with good communication skills and ability to build and cultivate with customers.  Actively seeking a role where I can utilize my education and experience to add immediate value to an organization, and add more experience in the work field for myself.

Employment history

Nov. 2015 – Dec. 2016
Bartonton, Maryland
Pharmacy Clerk, Tromp and Sons

  • Promote company products, services, and savings plans when appropriate.
  • Operate cash register to process cash or credit sales.
  • Answer telephone inquiries, referring callers to pharmacist when necessary.
  • Greet customers and help them locate merchandise.
  • Receive, store, and inventory pharmaceutical supplies or medications, check for out-dated medications, and notify pharmacist when inventory levels are low.
  • Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration.
  • Maintain and clean equipment, work areas, or shelves.
  • Perform clerical tasks, such as filing, and maintaining prescription records

Sep. 2013 – Oct. 2013
Lake Elaineview, Arkansas
Banquette Server, Gerhold-Huel

  • Perform some food preparation or service tasks such as clearing tables, and serving food and drinks when necessary.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Clean tables or counters after guests have finished dining.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.

May. 2012 – Jun. 2012
Nicolasmouth, Maryland
photographer assitant, Feil Inc

  • Keep records of calls placed and received
  • Solicit sales of new or additional services or products.
  • Demonstrate or explain services to persuade customers to use services.

Education

May. 2011
High School Diploma

  • Boyle Academy – Barrowsburgh, Massachusetts

Languages

spanish
Fluent

Skills

organization
Experienced

multi tasking
Skillful

communication
Experienced

pharmacy clerk

  •  Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
  • Fax, typing, filing, organize office spaces.
  • Assist in monthly stock takes.
  • Field telephonic queries.

pharmacy clerk

  • Submit prior authorization forms 
  • Set up new accounts , update existing accounts 
  • Collect paymets 
  • Verify eligibility per insurance 

pharmacy clerk

  • Greet customers and provide them with their prescriptions.
  • Maintain records, such as pharmacy files, patient profiles, charge system files, inventories, narcotics, or controlled drugs.
  • Answer telephones, responding to questions or requests, referring callers to pharmacist when necessary..
  • Train or instruct new employees in job duties.
  • Interpret and communicate between spanish speaking customers and pharmacists.
  • Inform customers of new or additional services or products.

pharmacy clerk

  • Greet customers and help them.
  • Collect medical histories and general health 
  • Translator and interpreter 
  • Answer phone calls and resolve issues

pharmacy clerk

  • File alphabetical and numerical
  • Handle incoming calls
  • Enter orders for merchandise into computers.
  • Maintain records, such as pharmacy files, patient profiles, and inventory.

pharmacy clerk

  • 155 N.E. Old Town Drive, Anadarko, 73005, (405) 247-2854
  • Supervisor: Audrey Poolaw
  •  Answering telephones, forwarding calls, taking messages, assisting customers, and retrieving patient refill request of telephone message system
  •  stocking shelves daily with medication ordered from the day before. 
  • operating pharmacy pick-up window by handing patient the medication bags. 
  • Maintaining patient signatures for private insurance carriers and logging narcotic signature of patient recieving medications, sometimes as needed.
  • cleaning work areas, sterilizing containers, fixing digital information board with daily pharmacy messagaes, date, and time. 

pharmacy clerk

  • Operate register to process cash or credit sales
  • Maintain clean equipment, work areas, and shelves.
  • Accept prescription for filling, gathering, and processing necessary information.
  • Receive, store, and inventory pharmaceutical supplies and medications, check for outdated substances, and notify pharmacist when inventory levels are low.

pharmacy clerk

  • Work alongside pharmacists and pharmacy technicians and responsible for answering phones, ringing up purchases and stocking shelves.
  • Create and maintain patient files.
  • Operate cash register, clean work area, organize and label drugs.
  • Ensure confidentiality and privacy of Personal Health Information (PHI) as needed by HIPAA.
  • File and manage all prescription hard copies.

pharmacy clerk

  • Greeted customers and helped them locate merchandise
  • Accepted prescriptions for filling, gathering and processing necessary information.
  • Gathered and organized patient information
  • Maintained electronic patient information
  • Supplied patients with information and education on their prescriptions
  • Answered patients’ questions about their medications under the supervision of the pharmacist
  • Dispensed prescription medication and other medical products to patients under direction of licensed pharmacist

pharmacy clerk

  • Promptly and accurately assisted customers
  • Ordered pharmaceutical supplies, medical supplies
  • Perform clerical tasks, such as filing, compiling and maintaining prescription records
  • Deliver medication to  residences.