8906f6a9-5d6a-4cff-bcfe-370e9c339ae6

Andrew Smith


287 Custer Street, Hopewell, PA 00000

[email protected]

(000) 000-0000

Professional Summary

A resourceful problem solver, I am someone who is willing to do whatever it takes for the patient and their needs. I have five years experience in patient and customer care, and twenty years experience in animal enthusiasm. I am eager to learn and ready to use my research skills to provide the absolute best care to pet patients and their owners alike.

Employment history

Pharmacy Cashier, Ankunding-Nader. Pamulabury, Montana
Dec. 2019 – Present
  • Assisting customers and patients with focus on exceptional customer care. 
  • Utilizing problem solving skills to maintain the everyday running of a large retail store. 
  • Exceptional experience with difficult patients and handling situations to everyone’s advantage.
  • Keep areas neat while working and maintain a high level of professionalism.
  • Identify interested and qualified customers to provide them with additional information regarding services provided by the pharmacy such as vaccinations, health screenings, and counseling.
  • Maintaining a friendly banter with regular customers and patients to encourage loyalty and repeat visits.

Team Leader in Training, Heidenreich, Huels and Kub. Lake Therese, West Virginia
Aug. 2016 – Sep. 2016
  • Effectively manage teams of up to ten people to maintain a smoothly running operation.
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Provide assistance for customers with special billing requests.
  • Perform clerical duties such as typing, proofreading, and sorting mail.
  • Efficient use of time management skills in order to coincide with large numbers of customers exiting movies.
  • Maintaining clean work environments.
  • Promote company products, services, and savings plans when appropriate.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Compute figures such as balances, totals, or commissions.

Education

The Vermont Academy, Gutkowskitown, Texas
Bachelor of Science, Pre-Veterinary Studies, Present

Skills

Animal Sciences

Customer Service

Computer Literacy

pharmacy cashier

  • Assisting customers and patients with focus on exceptional customer care. 
  • Utilizing problem solving skills to maintain the everyday running of a large retail store. 
  • Exceptional experience with difficult patients and handling situations to everyone’s advantage.
  • Keep areas neat while working and maintain a high level of professionalism.
  • Identify interested and qualified customers to provide them with additional information regarding services provided by the pharmacy such as vaccinations, health screenings, and counseling.
  • Maintaining a friendly banter with regular customers and patients to encourage loyalty and repeat visits.

pharmacy cashier

  • Ensure to acknowledge customers with make eye contact, smile and provide assistance.
  • Log sales on cash register, process payments as well as bag prescriptions.
  • Ensure prescriptions given to patient are correct with respect to patient using name along with address to confirm.
  • Handle complete money properly and record all transactions accurately.
  • Maintain and manage over-counter drug products, order and stock adequate inventory.
  • Execute rules and regulations related to operational, administrative and professional written procedures and policies of pharmacy services.

pharmacy cashier

  • Mentored new team members on registers, meeting customer needs, maximising group performance and maintaining high satisfaction with customers. 
  • Greeted customers and responded to questions in a friendly and knowledgeable way. 
  • Received incoming supplies and stocked in correct locations.   
  • Answered telephones and provided information about order status, store hours and pharmacy procedures. 
  • Communicated instructions to patients or caregivers. 
  • Cleaned equipment and work areas to maintain sanitary conditions. 
  • Counted cash in register drawer at the beginning and end of the shift, as well as closing up the shop.