452da6a9-4ad9-40b0-8c38-46db5d219954

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Dependable, ambitious, customer-focused  offering 1 year of experience working in reputable department and family own business stores. Actively seeking positions as a customer service representative or receptionist. where I can utilize skills and knowledge gained through experience to provide great service at every interaction. Dedicated to providing support to fellow employees to complete tasks according to preset schedules and processes.

Employment history

Feb. 2016 – Present
North Maxiestad, Minnesota
Pet Stylist, Gusikowski LLC

  • Question patrons regarding desired services and haircut styles for their 
  • Keep card files on clientele, recording notes of work done, products used and fees charged after each visit.
  • Shape and trim the dog’s body, using scissors..
  • Stay informed of the latest styles and hair care techniques.
  • Provide skin care and nail treatments.
  • Sterilize equipment and clean work areas.
  • Refer clients to medical personnel for treatment of serious skin problems.
  • Communicated all client reservations to appropriate staff.
  • Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.

Horacioshire, Nebraska

Tutor, Hodkiewicz, Johnson and Turner

  • Maintain a safe play environment.
  • Dress children and change diapers.
  • Observe and monitor children’s play activities.
  • Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
  • Sanitize toys and play equipment.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Help children with homework and school work.
  • Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.

Jun. 2014 – Aug. 2014
North Regena, Kansas
Pet stylist, Adams, Douglas and Flatley

  • Schedule client appointments.
  • Keep work stations clean and sanitize tools such as scissors and combs.
  • Update and maintain customer information records, such as beauty services provided.
  • Shampoo, rinse, condition and dry hair and scalp or hairpieces with water, liquid soap, or other solutions.
  • Develop new styles and techniques.
  • Order supplies.
  • Keep card files on clientele, recording notes of work done, products used and fees charged after each visit.

Education

Oct. 2011
High School Diploma: Service And Learning

  • South Tillman – North Shella, South Carolina

Skills

communication
Experienced

organization
Experienced

working under pressure
Experienced

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

I have  been grooming for a long time, had had the fortune to learn  from many different experiences.
I also have kept up to date on latest tecnniques by attending every trade show and seminar that i could.  there were many.  i went to top groomer shops and spent time learning.  On line is also a phenominal learning tool.  Learn to Groom Dogs is the best.  $$$$  Well worth the money.
I am very dedicated to the profession and it is important to me to work for people i respect. 
 I try my hardest to please the customer.
Please note, I have not groomed since July 2018 when i broke my ankle very badly. (my dog mowed me down).  It was very bad.  
I had been working at Sakonnet Grooming at that time, and she had hired someone else.
I have been grooming small dogs in my house.  
I have also done many other things along the way.  I worked at West Marine for almost 7 years.  I am now currently working at a mens clothing store.  I miss grooming and really want to get back into it.
I truly feel I am qulified.  Even though I have not groomed in a while, I have no qualms that I can jump right in with no problem.

Education

Eastern Rhode Island Academy, Kiehnmouth, Wyoming
Bachelor of Science, Animal Science

Employment history

Pet Stylist and Sales Associate, Schroeder-Tillman. Armandtown, North Dakota
Dec. 2009 –
This was also a “pet store”, sold many supplies and food.  I also worked the store, so I do have pet retail experience, alot of it actually.
The Classy Canine and Harbor Pets were so long ago I am not even sure they would remember me quite frankly.  Well, i guess they would, but not remember my work.

Pet Stylist, Boyer Inc. Christenhaven, Illinois
Jan. 2018 – Apr. 2018
  • Keep work stations clean and sanitize tools such as scissors and combs.
  • Cut, trim and shape pets based on customers’ instructions, breed specifics.
  • Analyze patrons’ hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Schedule client appointments.
  • Update and maintain customer information records, such as beauty services provided.
  • Shampoo, rinse, condition and dry hair with water, liquid soap, or other solutions., force dryers, stand dryers,  fluff dry by hand
  • Operate cash registers to receive payments from patrons.
  • Develop new styles and techniques.
  • Use of clippers, scissors, comb attachments, different size blades 

Pet Stylist, Dibbert, Ankunding and Mosciski. West Traciemouth, Wyoming
Sep. 2015 – Aug. 2016
I ended up quitting there, so probably best not to contact them.  They do not have a good thing to say about anyone anyway.  I quit because there was alot of drama.  They were terrific groomers.  Everyone has their own style and technique, and they had theirs, which they did not budge on.  I really liked the 3 girls i was working with, then they hired this young girl who had never groomed before, really had no interest in it, and never shut up talking about herself.  She was a friend of theirs.  Also, I lost one of my dogs, took 2 weeks off, was very depressed….one of the girls had a dog with the same name…..I was too upset.   NO ONE EVEN called me , nothing.  These are dog people, and my friends.  Then, they put me on the schedule again without even checking with me!  Not even a phone call, a text…”why are you not here”  well duh, I did not know I was supposed to be there.  I just said I was not coming back.  Had just had it with all the crap that went on there.

Pet Stylist, Gleichner LLC. West Lloydville, Connecticut
Jan. 2015 – Feb. 2015
Very high end busy salon.  There was a receptionist, 3 groomers, and 2 bathers.  I was one of the groomers.

Pet Stylist, Torp-Schaefer. Vaughnberg, Tennessee
Dec. 2014 – Jan. 2015
I worked there for 2 days and quit.  That woman was crazy.  Cannot remember her name even.

Pet Stylist, Reinger, Koepp and Walker. Lednertown, Hawaii
Sep. 2003 – Mar. 2007
The absolute best groomer I ever worked for.  I was very involved in Agility and Schutzhund at the time, and ended up leaving .  I was also working at another salon at the time, one of them had to go.  I went with the other one because i made more money and it was close to where i lived.  Probably best not to call her either.  She was not happy.

Pet Stylist, Volkman, Walsh and Marks. Maggioland, Idaho
Nov. 1988 – Mar. 1989
I was married, my ex husband is a Board Certified Veterinary Orthopedic Surgeon.  He did his internship at Angell Memorial Animal Hospital in Boston.  We were there for 2 years.  I also worked at a huge kennel, cant remember the name.  This is when I started grooming!
It was SO LONG AGO

Pet Stylist, Langworth, Mertz and Graham. Lake Tom, Kentucky
Oct. 1987 – Jan. 1989
They are closed now, she retired.

Pet Stylist, Herman, Mueller and Ziemann. Zackaryhaven, Texas
Nov. 1982 – Apr. 1984
I was in the middle of a divorce and moved.  They are closed now also from what i hear

Skills

Customer communications and iteractions
Expert

Pet Stylist
Experienced

Animal interactions
Expert

Cat Grooming
Expert

Team player
Expert

455d4aad-8225-4bac-b45c-fb60ff6c8179

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Positive, hardworking, hands-on leader with 20+ years’ experience managing restaurant operations at high-end establishments.  Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality.  Expert in the areas of scheduling, inventory management, food, labor, and supply costing, and food safety policies and guidelines.

Employment history

Pet Stylist, Lueilwitz LLC. South Alberto, Oklahoma
Jan. 2016 – Present
Small business owner
Keeping and balancing A Ledger
Maintaining all aspects from supplies to tool repair
Marketing
Outstanding customer service!

Supervisor/Head Bartender, Mosciski, Wisoky and Rosenbaum. Blickstad, Maine
Aug. 2002 – Jun. 2006
Open/Closing
VLT management-large amounts of money
Inventory
Marketing
Service Staff Delegation
Tournament Arrangement

Supervisor/Head Bartender, Lind-Hartmann. South Normanchester, Florida
Dec. 1999 – Feb. 2005
Dining room, Lounge and tournament service
Managing service staff
Open/Close
Delegation of tasks
Inventory

Education

Wiza University, West Shanetown, Hawaii
Certified Professional Pet Stylist, Dog grooming, Mar. 2011

East Oregon Institute, Robertabury, Iowa
Upgrading high school, Adult Education, Nov. 2009

Skills

Customer service
Expert

Attention to Detail
Expert

Problem solving
Expert

Self motivated
Expert

Delegation/Execution
Expert

pet stylist

  • Use of clippers, scissors, comb attachments, different size blades 

pet stylist

  • Provide personalized dog bathing and grooming services.
  • Cleaning and maintenance of grooming salon and equipment.
  • Answering phone calls and booking client appointments.
  • Handling of product orders and employee scheduling.

pet stylist/cashier

  • Grooming dogs using various tools and techniques.
  • Answering phones, booking appointments. 
  • Cut, trim and shape pets based on customers’ instructions, breed specifics.
  • Shampoo, rinse, condition and dry hair with water, liquid soap, or other solutions., force dryers, stand dryers,  fluff dry by hand

pet stylist

  • client management and customer satisfaction 
  • prioritizing appointments and developing a return customer base f scheduling and accountability.
  • consult clients regarding grooming and socialization needs to promote healthy habits for animals. 
  • Light daily cleaning duties.

pet stylist

  • Question patrons regarding desired services and haircut styles for their 
  • Shape and trim the dog’s body, using scissors..
  • Bathing and styling dogs of all breed types.
  • Answering phones and setting up appointments for clients.

pet stylist

  • Multi tasked answering the multi line phone system to answer inquires and make grooming appointment, checking in and out pets, and grooming and bathing 3-8 dogs per day.
  • Performed various grooming duties, including clipping nails, cutting fur, brushing fur, drying fur, cleaning ears and styling animal’s fur. 
  • Maintained a safe and sanitary work environment, including bathing and grooming areas, kennels, and reception for employees and pets.
  • suggest shampoos or other products to benefit the animals skin or hair.

pet stylist

  • Bath, groom, and style pets based on customers’ wishes and specifications.
  • Calculate and quote charges for services provided to the customer.
  • Prepare reports concerning facility activities, employees’ sale records, and animal appointments.
  • Groom pets according to clients’ instructions and/or previous grooming notes from past times, using clippers, combs, high velocity blow driers, and scissors.

pet stylist

  • Keeping salon and bathing area clean and organized.
  • Maintaining stock of grooming supplies.
  • Manage time efficiently to accommodate all pets and client needs.
  • Continuing education by attending conventions, seminars and grooming expos.

pet stylist

  • Working with clients to discuss the needs of their pets
  • Suggesting additional treatments and services, per the dogs needs
  • Completing all grooming in a timely manner, including washing and styling hair, nail trimming, and ear cleaning
  • Ensuring all animals are happy and well taken care of while visiting the salon
  • Identifying and discussing issues with owners, including nutrition.
  • Answering phones and setting appointments at appropriate times based on breed and services requested.
  • Maintaining a clean and safe work environment for workers and pets

pet stylist

  • Suggested products and additional services that would best suit their dog’s needs while explaining the benefits.
  • Achieved high weekly add-on percentages and commissions.
  • Resolved complaints by listening to the problem, suggesting solutions, and working with the client to keep them satisfied.
  • Warmly greet clients upon arrival, and thank them for their business while welcoming them back again.
  • Followed company policies to maintain a safe, efficient work place.
  • Assisted clients in finding solutions from departments out of my spectrum of knowledge.
  • Performed grooming services while answering phones, making appointments, answering questions, and assisting any clients walking in.

pet stylist

  • Cut and trim hair according to clients’ instructions and/or current hairstyles, using clippers, combs, hand-held velocity driers, and scissors-all while avoiding injury.
  • Schedule client appointments via company computer system (SMS)
  • Shampoo, rinse, condition and dry hair and skin
  • Clip and/or file nails as well as clean out ears
  • Suggest treatments to alleviate hair and/or skin problems.
  • Occasionally troubleshoot PetSmart’s booking systems with the help of the company ‘s Help Desk.

pet stylist

  •  Building rapport with clients and their pets to maintain return business.
  • Consulting with clients to discuss pet’s needs and desired styles at time of check in with hands on evaluation.
  • Offering service solutions based on pets lifestyle, age and client needs.
  • Working with clients to achieve optimal coat health and over all well being of their pet.
  • Maintaining up to date records of previous services rendered, vaccinations, and any health or behavior issues.
  • Using previous appointment knowledge to offer upgraded services, bathing products, and finishing touches.
  • Ensuring the overall health and well being of all pets in the salon by using appropriate restraints and safety equipment.