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Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Customer-focused, performance-driven executive with extensive experience and verifiable success in the areas of sales, marketing, and communications.  Strong ability to develop strategic plans and drive execution to increase growth, development, and revenues.  Dedicated leader equipped with a positive entrepreneurial mindset, advanced and exceptional customer service. Positive, hardworking, hands-on. Experience managing restaurant operations at high-end establishments.  Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality.  Expert in the areas of scheduling, inventory management, food, labor, and supply costing, and food safety policies and guidelines.

Employment history

optician, Leuschke LLC. South Maryammouth, Ohio
Dec. 2018 – Present
  • I help greet and check in patients and pull up there insurances. 
  • Making appointments when patients call to schedule. 
  • Sit with patients and help them get there glasses when the doctor brings them out to us on the floor. 
  • dispensing glasses when they are ready for patients to pick up. 
  • adjusting their frames to fit there needs.

server, Larkin and Sons. Eugeneside, Tennessee
Jul. 2015 – Aug. 2015
  • Inform customers of daily specials. 
  • Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests..

Education

North Indiana Academy, Lorileeport, Louisiana
Mar. 2006

Skills

customer service
Experienced

ordering & handling inventory
Expert

bilingual
Expert

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

  • acquired 8 years of experience in the optical industry
  • specialized in dry eye treatment and other eye diseases
  • proficient use of MS Office such as Microsoft Word
  • Revolution EHR, practice Fusion EHR, Eyenet and Availity
  • optical background includes: optics and optical technician
  • knowledge of medical terminology
  • shipping and receiving customer orders and checking in orders
  • verification of Medicare, Medicaid and private insurance coverage information for vision and medical
  • ability to prioritize tasks efficiently

Employment history

Optician/Receptionist, Spinka Group. East Marcosland, Arizona
Aug. 2016 – Oct. 2016
  • responded to variety of questions from physicians, patients, hospitals and insurance companies concerning status if medical bills and patient care
  • understand hospital and/or physician billing requirements and regulations
  • specializes in optics such as transposing prescription, prism, vertical imbalance, slab-off and low vision
  • performed initial prescreening test, assisted with frame and lens selection that best suited patients’ lifestyle and prescription needs
  • trouble shooting non-adapt lens files/frame material and patient vision discomfort
  • handled inventory orders including vendors for frames and lens
  • placed orders for post-op cataract surgery and public aid
  • worked with care credit enrollment and processed payments
  • perform eye-wear adjustments
  • measured the distance between the corneas of the eyes

optician, Collier LLC. Lake Sylviastad, Louisiana
May. 2014 – Jun. 2014
  • performed initial prescreening test, assisted with frame and lens selection that best suited patients’ lifestyle and prescription needs
  • assisted patients to select eyewear; insert and remove contact lenses; and processed custom optical product orders
  • processed lab orders
  • dispensed eye glasses and contact lens
  • pre-authorized and billed vision and medical insurance
  • Maintained telephone etiquette; greeted patients & responded to their queries; scheduled appointments
  • packaged and received deliveries 
  • trained new staff on company procedures and routines
  • completed daily administrative tasks and maintained multiple eye wear displays
  • measured the distance between the corneas of the eyes

Optician, Hauck-Denesik. West Jerald, Delaware
May. 2012 – Apr. 2013
  • billed customer insurance claims and orders
  • opened new vendor accounts
  • verified private and state health insurance
  • trained new employees
  • contacted customers regarding past due invoices
  • data entry of patient accounts
  • shipping and receiving customer orders
  • filing documents
  • called, mailed and faxed customers to encourage payments of delinquent accounts
  • care credit training

Optician, Kulas, McCullough and Zboncak. North Delmer, Nebraska
May. 2008 – Jun. 2008
  • optical technician
  • performed basic office duties; faxed, photocopied invoices and filing
  • worked with vision insurances
  • provided technical assistance to customers
  • sales
  • contact lens training
  • placed orders for lenses
  • assisted walk-in patients and answered phones

Education

The Homenick University, New Loretta, Oregon
High School Diploma, Dec. 2007

Skills

optics
Experienced

frame and lens style/material
Expert

customer service
Expert

trouble shooting
Expert

electronic payment reconciliation
Experienced

3bd13478-7262-4541-aa77-7b5064df50f0

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Customer-focused, performance optician  with extensive experience and verifiable success in the areas of the eye care  sales, marketing, and communications.  Strong ability to develop strategic plans and. Dedicated leader equipped with an entrepreneurial mindset, advanced technical skills, and exceptional customer service delivery.

Employment history

optician, Veum Inc. Daliabury, Vermont
Jan. 2019 – Present
  • Maintain awareness of new and emerging computational methods and technologies.
  • Prescribe, supply, fit and adjust eyeglasses, contact lenses and other vision aids.
  • Prescribe therapeutic procedures to correct or conserve vision.
  • Analyze test results and develop a treatment plan.

manager, Romaguera and Sons. Medafurt, Michigan
Jul. 2009 – Aug. 2009
  • Set up, clean, and maintain laboratory equipment.
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Review records for completeness, accuracy, and compliance with regulations.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
  • Release information to persons or agencies according to regulations.
  • Process and prepare business or government forms.
  • Compile and maintain patients’ medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.
  • Post medical insurance billings.

Education

North Adams Academy, East Dale, Arizona
Associate of Applied Science, Vision care and technology, Sep. 2015

Awards

Skills

conflict resolution

leadership

time management

critical thinking

technology

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Sales-driven, goal-oriented professional dedicated to driving operational success and provide customers with exceptional experiences.  Over 10 years of experience in sales.  Positive, adaptable leader passionate about building lasting relationships and making a difference in the lives of others. Accustom to fast paced atmosphere where multi taking is a must. Always willing to learn new things.

Employment history

Optician, Macejkovic, Smith and Fahey. Rexmouth, Alaska
Jun. 2018 – Present
  • Prepare and process vision insurance claim forms and records.
  • Authorize vision benefits prior to appointment.
  • Review doctor’s notes so I can assist patients in selecting appropriate frame and lenses styles according to their specific needs.
  • Ensure proper fit and alignment of eye wear.
  • Repair and adjust broken eyewear.
  • Inventory all stock of frame and lenses and reorder accordingly.
  • Making new and maintaining current relationships with frame vendors.
  • Review all spectacle orders before processing to make sure  each order meets all expectations.
  • Troubleshoot when there is an issue with current or existing eye wear and decided what to do to correct the problem.  

General Manager, Toy, Collins and Hartmann. Port Tuyetview, California
Jun. 2008 – Sep. 2013
Started off working in the stockroom stocking lenses working my way up to General Manager of the office where my duties included
  • Supervise staff of 30+ employees to make sure all customer interaction went smoothly.
  • Interviewing and hiring for all positions aside from doctors.
  • Making schedules to ensure proper coverage of all shifts.
  • Maintain inventory of frame and lenses.
  • Making new and maintaining relationship with frame and lens vendors to ensure we were getting the best pricing on all products.
  • Filing in at any position that needed extra coverage.
  • Processed refunds and returns to make sure all monies and products matched based off sales reports.
  • Arrange training courses for employees to ensure our everyone was up to date with all the advancements in optical technology.

Education

Wintheiser College, Laviniaville, Vermont
High School Diploma, Feb. 2015

Skills

Detail oriented

Time management

Quickly adapt to change

Accustom to fast paced enviornment

Multi Tasking

Customer Service

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Andrew Smith

Professional Summary

Medical office assistant reporting directly to the head physician responsible for providing day-to-day operations support.  Major responsibilities include patient/client service, administrative duties, insurance and benefits administration, and personnel management.Front desk and back office skills, accurate charting,  extensive medical terminology, Knowledgeable in ICD-9/10 billing/coding,  familiar with  both HIPAA  and OSHA complaints, familiar with PODIS, NextGen/EHR systems, EPM and Eyefinity revolution EHR, Able to perform photos on several systems, Optos,Auto refractions,OCT.   Advanced technical skills and in-depth knowledge of health management information systems (HMIS) used to maintain high-levels of quality care and ensure patient satisfaction.

Employment history

Optician, Mosciski Inc. Heiditon, Ohio
Aug. 2017 – Sep. 2017
Frequently acquired authorizations and bill insurance companies. Verify optical benefit coverage, coordinate patient referrals, organise account receivables,administer pre testing for patients, manage both front and back office opening and closing the office, assists patient with selection of eyewear, making such facial measurements and adjustments as are necessary to properly fit glasses to the patient.Interpret refraction  prescription. Instructs and counsels patient on proper methods of eyeglass care. Enter prescription and sales information into computerized system and performs all other clerical functions required to satisfy patient needs.Dispense  and adjusts optical product. Repair frames as required.Conduct daily inventory of frames and accessories as required check out prescriptions; edge; mount and complete eyeglasses for final delivery to patients.Prepare and process medical insurance claim forms and records and billing.

Optical Technician, Waters-Upton. Monahanstad, Louisiana
Jan. 2017 – Mar. 2017
 Check vision pressure along with dilate each patient’s eyes, and take photos for the physician. Interpret OCT information, completing the interpretation  and notate any and  all changes in  photos. Prepare patient for injections.Maintain drug inventory with online system, completing a accurate drug log at the end of the day, PODIS all drugs administered for the day.Review and complete an accurate chief complaint being sure to  document symptoms including location, duration, severity and course. Complete review of systems and medical history.Complete medication updates Check vision and assess with pinhole, measure IOP,  and assist front desk with phones and scheduling.Create new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers;  inputting and recording locations to computer; delivering records. Scanning documents into E.H.R. Prepare patient’s chart, confirm and consent  insurance/prior authorization verification, assist with inbound phone calls.Excellent communication and organizational skills with the ability drive to thrive in a fast paced environment with shifting priorities.Schedule, reschedule, and verify patient appointments; schedule appointments with secondary care providers.Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays.Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.Manage office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam rooms.

Certified Nursing Assistant, Hand-Stark. Armandotown, Minnesota
Apr. 2012 – Jun. 2012
Travel to several  hospitals nursing home and behavioral health facilities throughout northern California providing care as needed: Assisted patients with day to day activities, cooking, cleaning, bathing.Transported patients to medical appointments, scheduled all appointments.Monitored patient reactions to drugs and carefully documented progress. Provided quality nursing care in accordance with resident care policies and procedures.Monitor nutritional requirements.Assist the clients in exercising and movement.Shift the patients to their side, in order to prevent bedsores.Clean the patient’s surroundings and take care of hygiene.Prepare meals for the patients, as per the directions of the concerned doctor.Answer patient’s call bell for any assistance.Measure vital signs like blood pressure, pulse  rate, temperature, etc.Recording the changes in the medical condition of the patient and informing about the same to the registered nurse and the doctor.Prepare the bed and take preventive measures to control infection.

Education

Northern Kautzer, South Tyler, Montana
Optical Technician, Optical, Sep. 2016

Western Wisconsin University, Sanfordville, Hawaii
GED, Aug. 2004

South Florida College, West Franciscoshire, Texas
Certified Nursing Assistant, Nursing School, Mar. 2004

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Medical records/Billing and coding








Optical Technician








EHR,EMR,PODIS,NEXTGEN,HIPPA,OSHA








Front desk/ Back Office








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Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Sales-driven, goal-oriented professional dedicated to driving operational success and provide customers with memorable shopping experiences.  Over 3 years of experience in retail store operations for Wal-Mart.  Positive, adaptable leader passionate about building lasting relationships and making a difference in the lives of others.

Employment history

Optician, Runolfsdottir-Huel. Braunfort, Virginia
Feb. 2020 – Present
  • Prescribe, supply, fit and adjust eyeglasses, contact lenses and other vision aids.
  • Educate and counsel patients on contact lens care, visual hygiene, lighting arrangements and safety factors.
  • Consult with and refer patients to ophthalmologist or other health care practitioner if additional medical treatment is determined necessary.

Electronics Associate, Ankunding-Wilkinson. Port Elinore, Alaska
Apr. 2017 – May. 2017
  • Use computers to produce signage.
  • Take photographs of displays or signage.
  • Plan commercial displays to entice and appeal to customers.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Stock shelves with products.

Registrar, Wyman Inc. West Young, West Virginia
Mar. 2015 – Jul. 2015
  • Prepare or serve menu items, such as sandwiches or salads.
  • Receive and process customer payments.
  • Set up or restock product displays.
  • Provide customers with product details, such as different pizza styles or toppings.
  • Clean or sanitize work areas, utensils, or equipment.
  • Take customers’ orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.

Education

Western Schaefer University, North Eddaview, Illinois
Bachelor of Science, Business Administration, Present

North Nevada Academy, North Troyfort, Florida
Associate of Arts, Business With Honors, Sep. 2018

South Jakubowski College, West Weldonport, Pennsylvania
High School Diploma, Feb. 2016

Skills

Microsoft Office (Word, Excel, PowerPoint, etc.)
Expert

Organizational Skills
Expert

Leadership
Expert

Customer Service
Expert

optician, medical technician, front office manager

  • Proficient in performing and uploading specialty testing including visual fields and fundus photo/OCT testing . 
  • Pre-testing including auto refraction and keratometry. Roomed patients and obtained and recorded patient preliminary care histories.
  • Monitored flow to keep clinic on time.
  • General triage of possible eye emergencies: urgent vs emergency, next day vs call the Doctor.
  • Assisted with patient procedures including ocular lavage.

optician

  • Notified customers when orders were ready for dispense
  • Pulled patients insurance benefits and entered into POS system
  • Kept frame boards full and clean
  • Assisted patients in frame styling to make sure eyeglasses were medically correct

optician

  • Test patients visual acuity
  • Prepare patients to be seen by the doctor
  • Bill insurance
  • Troubleshoot when there is an issue with current or existing eye wear and decided what to do to correct the problem.  

optician

  • assisted patients to select eyewear; insert and remove contact lenses; and processed custom optical product orders
  • processed lab orders
  • dispensed eye glasses and contact lens
  • pre-authorized and billed vision and medical insurance
  • Maintained telephone etiquette; greeted patients & responded to their queries; scheduled appointments
  • packaged and received deliveries 
  • trained new staff on company procedures and routines

optician/ 3rd key

  • Met or exceeded company’s sales goals
  • Dispensed glasses and contact lenses
  • Educated clients on proper care of eyeglasses and contact lenses
  • Asked open ended questions to ensure glasses and features met patients needs and expectations
  • Open and closed store according to policy 
  • Carried deposits to bank
  • Maintained patients records

optician

  • As an optician,  I fit and dispense corrective lenses for the correction of a person’s vision. I also determined the specifications of various glasses that will give the necessary correction to a person’s eyesight. I help patients choose frames that are appealing for their facial features.
  • Receive and ship eyewear orders. 
  • Operate office equipment, such as fax machines, copiers, or phone systems as well as computers.
  • Review all spectacle orders before processing to make sure  each order meets all expectations.

optician

  • Prepare and process vision insurance claim forms and records.
  • Authorize vision benefits prior to appointment.
  • Review doctor’s notes so I can assist patients in selecting appropriate frame and lenses styles according to their specific needs.
  • Ensure proper fit and alignment of eye wear.
  • Repair and adjust broken eyewear.
  • Inventory all stock of frame and lenses and reorder accordingly.
  • Making new and maintaining current relationships with frame vendors.

optician

  • optical technician
  • performed basic office duties; faxed, photocopied invoices and filing
  • worked with vision insurances
  • provided technical assistance to customers
  • contact lens training
  • placed orders for lenses
  • assisted walk-in patients and answered phones

optician

  • Measure patients for glasses.
  • File insurance.
  • Answer patients questions regarding eye-wear options
  • Advise patients on the best lenses for their prescriptions 

optician

  • I help greet and check in patients and pull up there insurances. 
  • Making appointments when patients call to schedule. 
  • Sit with patients and help them get there glasses when the doctor brings them out to us on the floor. 
  • dispensing glasses when they are ready for patients to pick up. 
  • adjusting their frames to fit there needs.

optician

  • Assist with dispensing eyeglass and contact lenses to customers.
  • Educate clients on proper eyeglass and contact lens care.
  • Maintain accurate and organized patient records
  • Strong selling skills, aimed at meeting both company and self- sales quota. 
  • Resolve customer conflicts

optician

  • Help pick out Frames and lens that’s best for the customer. 
  • Help adjust glasses/sunglasses.
  • worked with care credit enrollment and processed payments
  • perform eye-wear adjustments

optician

  • Educate and counsel patients on contact lens care, visual hygiene, lighting arrangements and safety factors. 
  • Submit insurance on patient’s behalf 
  • Lensometer (manual) 
  • Educate and counsel patients on contact lens care, visual hygiene and safety factors.

optician/receptionist

  • responded to variety of questions from physicians, patients, hospitals and insurance companies concerning status if medical bills and patient care
  • understand hospital and/or physician billing requirements and regulations
  • specializes in optics such as transposing prescription, prism, vertical imbalance, slab-off and low vision
  • performed initial prescreening test, assisted with frame and lens selection that best suited patients’ lifestyle and prescription needs
  • trouble shooting non-adapt lens files/frame material and patient vision discomfort
  • handled inventory orders including vendors for frames and lens
  • placed orders for post-op cataract surgery and public aid

optician

  • Educate and counsel patients on contact lens care, and visual hygiene.
  • Contact Lens insertion and Removal training
  • Submit insurance on patient’s behalf
  • Lensometer (manual)

optician

  • Eyewear Buyer
  • Install entire Optical from the ground up to a beautiful store.
  • Responsible for entire inventory selecting.
  • Selling, Fitting, Measuring, Ordering corrective lenses.
  • Budget/Frame Pricing.
  • Pre Exam testing, auto refraction, some testing Example: Fundus, Fields, OCT and scribe a bit.

optician/technician

  • Administered the fitting of proper eyewear. Educated patients on customizable lens options including photochrome transitions, blue blocking technologies, and progressive options. 
  • Trained patients with the insertion, removal, and care of contact lenses. Assisted patients with the selection, adjustment, and repair of eyewear.
  • Conducted pretesting procedures such as case history, visual acuity, and color vision assessments. Administered additional care testing such as iCare tonometry, visual field, autorefractor, fundus photography, and MPOD. Interpreted and recorded test findings.
  • Keep areas sanitary while working and return items to correct locations following demonstrations.

optician

  • Construct and produce glasses for patients in-store while they wait out front
  • Adjust any minor or critical errors with visionary concerns from patients
  • Tint any pair of glasses upon request from patients
  • Clean and organize equipment and work stations as needed

optician/ tech

  • Answered Phone calls
  • Procedures and Scheduled appointments
  • Work up on patients
  • Optos mapping/ Visual fields
  • Sold glasses and Repaired frames

optician

  • billed customer insurance claims and orders
  • opened new vendor accounts
  • verified private and state health insurance
  • trained new employees
  • contacted customers regarding past due invoices
  • data entry of patient accounts
  • shipping and receiving customer orders

optician

  • Administered duties such as processing patient insurance information, tracking patient orders, and bookkeeping duties
  • Oversaw front reception area, organized paperwork, and handled phone calls for daily appointments
  • Generated work orders for lens manufacturing
  • Dispensed eyeglasses and contact lenses according to prescription from  doctors

optician

  • Measured pupilary distance for optical patients
  • Measured patients for bifocal lenses
  • Dispensed and fitted patients eyeglasses
  • Completed Optical Class

optician/asst. manager

  • Inventory and order medical, lab, or office supplies or equipment.Adhere to local, state and federal laws, regulations and statutes.
  • Schedule follow-up visits to monitor patients or evaluate health or illness care.Educate and counsel patients on contact lens care, visual hygiene, lighting arrangements and safety factors.
  • Sell, fit and adjust eyeglasses.
  • Educate and counsel patients on contact lens care, including insertion and removal.

optician

  • In-Home care provider 
  • Transport clients to appointments 
  • Minster medication 
  • Dressing/Laundry 
  • Shopping