f2c58aff-17cc-4c80-b625-4d6326ff0b38

Andrew Smith

Professional Summary

Highly-motivated focused professional with 14 years of experience as an assembly manufacturing and production process engineer.  Adept at identifying and implementing shop floor process optimization and control methods to eliminate turn-backs to reduce overall assembly costs.  Consistently participates in lean manufacturing and continuous improvement initiatives.  Strong project engineering and planning skills with keen ability to multi-task in a fast-paced, results-driven environment.

Employment history

Operations Supervisor, Weissnat-Ernser. Lockmanbury, Wisconsin
Feb. 2012 – Present
Performing engineering work such as,but not limited to,the insertion/withdrawal of spades,turning of spectacle binds,cleaning of filters,changing of valves,lubrication of e.g. valves,pumps and motors,remedying.Assesses deviations in the functioning of process and equipment. Takes action,after consultation with more experienced colleagues,bearing in mind possible consequences for other parts of the work area. Identify possible problems with regard to safety,health,the environment and quality at the earliest possible stage and,after consultation with senior colleagues,takes action accordingly. Contribute to a correct,safe and timely availability of equipment and instrumentation to be submitted for repair and assists in their testing and commissioning after delivery to Operations.
  • Enforce safety and sanitation regulations.
  • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
  • Plan and establish work schedules, assignments, and production sequences to meet production goals.
  • Inspect materials, products, or equipment to detect defects or malfunctions.
  • Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
  • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.

TECHNICIAN, Windler, Leffler and Keeling. Doyletown, Montana
May. 2011 – Jun. 2011
  • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
  • Confer with other supervisors to coordinate operations and activities within or between departments.
  • Plan and establish work schedules, assignments, and production sequences to meet production goals.
  • Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
  • Requisition materials, supplies, equipment parts, or repair services.
  • Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.

TECHNICIAN, McKenzie-Conn. Veumbury, West Virginia
Oct. 2008 – Dec. 2008
  • Access specific areas to string lines or install terminal boxes, auxiliary equipment, or appliances, using bucket trucks, or by climbing poles or ladders, or entering tunnels, trenches, or crawl spaces.
  • String cables between structures and lines from poles, towers, or trenches and pull lines to proper tension.
  • Install equipment such as amplifiers or repeaters to maintain the strength of communications transmissions.
  • Lay underground cable directly in trenches or string it through conduits running through trenches.
  • Pull up cable by hand from large reels mounted on trucks; then pull lines through ducts by hand or with winches.

ELECTRICIAN, Keeling-Kessler. North Vernia, Virginia
Apr. 2006 – Sep. 2006
  • Assemble electrical or electronic systems or support structures and install components, units, subassemblies, wiring, or assembly casings, using rivets, bolts, soldering or micro-welding equipment.
  • Calibrate testing instruments and installed or repaired equipment to prescribed specifications.
  • Maintain equipment logs that record performance problems, repairs, calibrations, or tests.
  • Inspect or test wiring installations, assemblies, or circuits for resistance factors or for operation and record results.
  • Adjust, repair, or replace electrical or electronic component parts to correct defects and to ensure conformance to specifications.

Education

Western Kerluke Institute, Port Rossport, Oregon
High School Diploma, CHARGEMAN AO, Sep. 2010

Western Delaware Academy, North Debroah, New Jersey
High School Diploma, CERTIFICATE IN ELECTRICAL & ELECTRONIC, Dec. 2005

Eastern Lang Institute, Genesishaven, Missouri
High School Diploma, SPM, Aug. 2001

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Self-motivation








Conflict Resolution.








Ability to Work Under Pressure.








6b544c0f-1818-40a2-b79a-699531cfa49c

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Profit-driven Operations Supervisor with multi-outlet experience; proven success leading startup, turnaround and high-growth operations; and strengths in building cohesive, top-performing and customer-centric teams. High-energy F&B professional with a history of achieving record-setting P&L gains.

Employment history

Operations Supervisor, Ortiz Inc. Victorville, Montana
Nov. 2018 – Present
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Managed Kiosk operations in terms of staffing and scheduling functions Increased guest data base by 50% within a short time period of 6 months through effective marketing.
  • Ensured provision of service in terms of order accuracy and time management.
  • Interviewed, hired and trained personnel to work in a Food & beverage environment.
  • Ensuring smooth co-ordination between the back-end and front-end activities.
  • Managed inventory and stocks and supplies.
  • Managed guest complaints and enquiries.
  • Implemented a cash management system that significantly reduced chances of cash discrepancies.
  • Successfully handled many events within the park without a single incident transpiring.
  • Familiar with monitoring compliance with sanitation standards and safety rules and regulations to restaurant operations.

Beach bar & lounge Assistant Manager for Nasimi Beach Club, Hodkiewicz, Satterfield and Swaniawski. Noahville, Florida
Nov. 2015 – Mar. 2016
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
  • Supporting manager in performing management functions such as staffing, training and expanding business plans.
  • Investigating and resolving customer’s issues and complaints regarding operational matters – Handling all queries and client feedback in a professional manner.
  • Communicating with the support team and implementing the organization’s operational guidelines, standards and policies. Monitoring and managing operational activities – Directing the branch/store/bank operational risks, financial aspects and QA and audit processes.
  • Documenting and preparing reports on management and information systems; presenting the same to manager.
  • Assisting Manager in recruiting diligent professionals, committed to high principles of service and performance.
  • Designing and coordinating training programs for employees in order to enhance work efficiency – Conducting training sessions and workshops to improve the workforce and productivity of the firm.
  • Maintaining cordial relations with other staff and guiding them in resolving their issues.

Restaurant Supervisor, Johnson, Hand and Hackett. North Angelohaven, Iowa
May. 2012 – Jan. 2013
  • Check with guest to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from guest.
  • Take orders from guest a in a professional and friendly manner
  • Ensure that all stock is established as per par levels and stored according to Food Hygiene standards.
  • Ensure that the mise-en-place of the Restaurant i.e. tray napkins, glassware, crockery, cutlery etc. are ready for service as per the requirements of the individual outlet and expected business level requirements prior to opening.
  • Ensure that the guest is presented with the correct order and that all drinks are prepared and served as agreed in the standard operating procedures.
  • Maintain a Complete knowledge of Food, Cocktails, Beverages and Wines suggest the guests and colleagues when necessary.
  • Inform Outlet Manager/Assistant Manager of any stock losses, problems or unavailable items.
  • Coordinate with stewarding to ensure Restaurant and Bar area is kept hygienically clean and tidy always and everything available for the levels of business.
  • Demonstrate ability & independent in problem solving.
  • Communicate details of complaints or issues that could result in complaints, loss of business, productivity or profit to the Outlet Manager.

Food & Beverage Attendant, Runolfsdottir Group. Raymonland, Tennessee
Mar. 2010 – Jul. 2010
  • Serve food or beverages to guest, and prepare or serve specialty dishes at tables as required.
  • Assess, anticipate and meet guests’ needs and respond quickly without losing focus or projecting a mood that detracts from guests’ dining experience.
  • Clearly communicate in a professional manner with guests, vendors, co-workers and management.
  • Adaptation of different personalities of guests and co-workers without losing focus.
  • Greet guests in a professional manner and provide education about the food and beverage menus, how menu items are prepared, the ingredients used and the different cooking methods.
  • Inform customers of daily specials
  • Check food and beverages for quality and presentation before serving to guest.
  • Serve food and beverage to guests
  • Clear and clean tables promptly according to proper sanitation standards
  • Complete side duties as required including, polishing silverware, restaurant set up, and filling condiments.

Food & Beverage Apprentice, Mitchell-Simonis. Armstrongland, Ohio
Mar. 2009 – Apr. 2009
  • Utilize effective up selling techniques
  • Be fluent in all hotel products and services.
  • Be flexible in sales technique through offering the right product to the right customer at the right time.
  • Handles customer queries and complaints relating to Food and Beverage.
  • Convey customer feedback to assist the Revenue Management and Sales Teams in pricing and sales strategies.
  • Generates professional and accurate confirmations and another guest correspondence.
  • Handles guest complains with patience and understanding.

Education

Southern Friesen College, Lake Rolando, Colorado
High School Diploma, Commerce, Aug. 2005

Skills

Teamwork skills
Expert

Excellent customer service skills.
Expert

Good interpersonal skills
Expert

•Communication skills
Expert

•Problem-solving skills
Expert

b00ee5f6-eae1-40b2-bb0c-8b01b12dd497

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Proactive, friendly customer service specialist  
with 6 years’ experience, dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking to grow on the company where I can utilize my education and experience to add immediate value to an organization. Advanced technical skills including Uber platform.

Employment history

Operations Supervisor, Leuschke LLC. Eldenchester, Kansas
Feb. 2019 – Present
Provide feedback and coaching based on monitoring and daily production, conduct follow up to check improvement and scorecard review. 
Monitor team goals and fulfill company and product expectations. 
Maintain timekeeping and payroll management. 
Ensure daily KPI results and root causes analysis results.

Customer Service Representative and Help Desk., Cole-Metz. Akikoport, Tennessee
Jul. 2014 – Dec. 2014
Active listening, identify needs, solve service and product problems by confirming customer complaint, determining cause, creating and explaining solutions that provide value to customer and follow up to ensure resolution. 

Mentoring, training and coaching agents in order to improve metrics. 
Side to side training. 
Floor management by leveling metrics required from the client. 
Reporting assignations. 

Education

Hand Institute, Giseleport, Pennsylvania
Hearing and Speech Therapy, Medicine, Dec. 2016

Additional information

Languages

Spanish

English

Skills

Teamwork

Negotiation

Adaptability

Communication

Conflict management

ed531624-d293-4959-a655-7fbc08a26057

Andrew Smith

Professional Summary

5 years experienced front of warehouse operation manager for  busy companies in Eccomerce and EDI lines.  Extensive experience managing daily operations for the 20-employee in the different areas like picking, receiving and control quality  establishment ensuring exceptional customer service and desired operation production.  Motivated and eager to advance internally into a general manager role.

Employment history

Operations Supervisor, Dibbert-Skiles. Jeromyview, West Virginia
Jan. 2020 – Present
Warehouse supervisor management the operation in the 2nd shift in shipping and receiving departments,  below some of my responsibilities include:
Windows check in:
  • Check and assigned gate, verify invoices or inbound receipts            Inbounds LTL, TL and railcars.
  • ASN transmission 
  • Load containers belonging to the booking or order number
  • Yard check (status container empty or full) 
  •  Assigning the movements  to the drivers Back and forward to the port or the facility.
Picking:
  • Assigned the task systematically to the forklift driver. 
  • committing  the inventory by FIFO as client request. 
  • Assigned the rounds for the order according with the weight capacity of the container of trailer.
  • Create or modified the quantity of items based in the dimensions of them.
Receiving:
  • Assigned the tasks based in same item, lot number or inbound ID.
  • Put-away 
  • Consolidation of the commodity.
  • Cycle count
Loads
  • Mark and label containers, container tags, or products, using marking tools.
  • Seal containers or materials, using glues, fasteners, nails, and hand tools.
  • Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment.
  • Distribute the weight according to the dimensions of the merchandise
  • Install protective devices, such as bracing, padding, or strapping, to prevent shifting or damage to items being transported.
 

Operations Supervisor, Goyette and Sons. Lake Marvin, New Jersey
Nov. 2016 – Jan. 2017
Warehouse Supervisor manage the work flow in the shipping department using data, reporting and metrics to help provide Best Service with flawless execution.I was responsible for leading a department of 15-20 employees in the shipping department and training the associates to gain a full understanding of warehouse
operations.
Experience managing the followings procedures:
• Put away
• Picking with RF system.
• Special handling orders,
• Preparing EDI (electronic Data interchange) shipments with all the
requirements for different stores as: JCPenney, Macys, Home shopping Network, QVC, Sephora and more.
• Packing hazmat shipment with all the documentation need.
• Picking, packing and shipping e-commerce orders.
• Replenishments and inventory control.
• Management and training the control quality.
• Taking decisions for make successful the operation.
Trained, coached and mentored staff to ensure smooth adoption of the company system.

Machine Operator, Hand-Kohler. East Waldo, Oklahoma
May. 2015 – Jun. 2015
  • Fabricated large and small parts per drawing and assembled parts as
required.
  • Monitored product standards and quality-control programs.
  • Leader of operation line, in addition to CNC maintenance and programming

Education

Western Idaho University, West Latoya, Pennsylvania
BBA, Administration and business management, Present

The Bins University, New Gregorystad, Idaho
High School Diploma, Industrial Mechanic, May. 2014

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

switcher truck








Inventory management

Logistics expertise

Staff training/development

management and handling procedures.

computer skills (office 2013 or 2016)

8 Ton trucks driver








welding








Forklift Operation

Warehouse Operations

c49f009d-1f02-4e61-a445-f72d280da9e6

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

 Accomplishe call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing.

I’ve been working in call centers industry more than 9 years, I’ve part of the management team and have worked with great leaders who have showed me how to be a great leader and run a project to success. 
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Operations Supervisor, Bechtelar-Towne. New Kimberyburgh, South Dakota
Jul. 2019 – Aug. 2019
 Overseeing and assessing customer servicestaff activities, and providing them with regularperformance-related feedback. … Assisting customer service staff with duties where required.Training staff in areas of customer service and company policies 
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.

Operatios Manager, Yost-Bergstrom. South Lavonafort, Georgia
Jun. 2017 – May. 2018
  • Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
  • Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
  • Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
  • Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.

reception Supervisor, Klocko-Abshire. Sauerberg, South Carolina
May. 2016 – Oct. 2016
  • Greet and register guests.
  • Monitor the revenue activity of the hotel or facility.
  • Answer inquiries pertaining to hotel policies and services, and resolve occupants’ complaints.
  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
  • Train staff members.
  • Observe and monitor staff performance to ensure efficient operations and adherence to facility’s policies and procedures.
  • Coordinate front-office activities of hotels or motels, and resolve problems.
  • Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.

QA and Training Supervisor, Jenkins Inc. South Tabetha, Indiana
Feb. 2011 – Jan. 2016
  • Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
  • Perform marketing and public relations activities.
  • Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
  • Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
  • Develop and implement policies and procedures for the operation of a department or establishment.
  • Confer and cooperate with other managers to ensure coordination of hotel activities.

Education

Marks Academy, South Lean, South Dakota
GED, Risk Management, May. 2019

Pfannerstill Academy, Kraigberg, Michigan
GED, Project Management, Dec. 2018

Little University, New Mirellafurt, Texas
GED, Leadership, Apr. 2018

Northern Emmerich, Kosstown, New York
GED, Strategic manager, Feb. 2018

Eastern Batz University, New Nitafurt, Colorado
GED, English Teacher, Apr. 2017

Languages

Spanish

English

Skills

detail oriented

Team Player

Leadership

2454dbcc-4232-4116-9d2f-aa46a996845e

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Experienced supervisor over crews in the industrial field. Very self-motivated, and wiling to take on any project at hand. Ability to manage time to ensure the task is done on time or sooner. Able to fill out any paperwork necessary, and file correctly. Strengths in communication, organization, and management. Willing to work any hours necessary.

Employment history

Aug. 2017 – Present
Dachchester, West Virginia
Operations Supervisor, Watsica, Rowe and Cummerata

  • Make sure the job is completed correctly and in a timely manner. 
  • Fill out all safety paperwork and file it daily. 
  • Assign specific jobs to employees daily. 
  • Coordinate with plant personnel daily to ensure that the task/job is being completed. 
  • Make sure the job site is cleaned and organized at the end of shift. 
  • Ensure that all safety procedures are followed at all times. 
  • Maintain a good work schedule throughout the work day.

Aug. 2016 – Nov. 2016
Howeside, Delaware
Foreman, VonRueden, Rogahn and Nitzsche

  • Sandblaster/painter.
  • Ensure all employees know their task for the day
  • Maintain a good work pace throughout the day.
  • Coordinate with the supervisor about daily work activities.

Aug. 2015 – Nov. 2015
Tremblayhaven, Wisconsin
Ground man, Mraz, O’Hara and Friesen

  • Maintain a clean and organized work area throughout the day.
  • Ensure that all machines were running correctly.
  • Grab tools for other employees as needed.
  • Keep sandblast pot/spray pump full.

Mar. 2015 – May. 2015
North Patrinaville, Virginia
Assistant, Ullrich Inc

  • Use computers for various applications, such as database management or word processing.
  • Create, maintain, and enter information into databases.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Review work done by others to check for correct spelling and grammar.

Aug. 2014 – Oct. 2014
Windlerhaven, Montana
Laborer, Lebsack LLC

  • Price inventory.
  • Stock and organize shelves.
  • Dismantle car engines.
  • Pick up and deliver automotive parts.

Education

Jan. 2015
High School Diploma

  • East New York Institute – Jacquesside, Wisconsin

Skills

Management
Experienced

Leadership
Expert

Organization
Expert

Communication
Expert

Time Management
Expert

Decision Making
Expert

d8e75d6b-775e-4119-85c1-1bf352327a20

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Highly self motivated and organized individual dedicated to corporate goals skilled at developing Reports analyzing data and identifying solutions seeking a challenging career with a Junior-level position to contribute ideas and learn new skills based on my expertise and to further my personal capabilities by learning from the new exposure within structured framework of the organization.

Employment history

Operations Supervisor, Keeling-Osinski. West Ara, New Jersey
Aug. 2018 – Present
  • Client Care
  • supervising the office
  • managing emails
  • finance
  • Resolve problems concerning documents, data transformation, or customer issues.
  • Maintain metrics, reports, process documentation, customer service logs, training, and records.
  • Collaborate with other departments to integrate logistics with business systems or processes, such as customer care, delivering data management, accounting, and corresponding with the Embassy.
  • Supervise the work of logistics specialists, operation officers, and schedulers.
  • Participate in carrier management processes, such as selection, qualification, or performance evaluation.

Industrial Engineer, Zieme, Rau and Wisozk. New Ahmad, Florida
Sep. 2017 – Nov. 2017
  • contacting Italian Company for annual maintenance for pressers and sorting machines
  • taking samples for the weekly visit to Jordan Institution for Standards and Metrology and analyzing data
  • monitoring machines performance (speed, heat, noise)
  • Plan and establish sequence of operations to fabricate and assemble parts or products and to promote efficient utilization.
  • Review production schedules, engineering specifications, orders, and related information to obtain knowledge of manufacturing methods, procedures, and activities.
  • Coordinate and implement quality control objectives, activities, or procedures to resolve production problems, maximize product reliability.
  • Communicate with management and user personnel to develop production and design standards.
  • Analyze statistical data and product specifications to determine standards and establish quality and reliability objectives of finished product.
  • Complete production reports, purchase orders, and material, tool, and equipment lists.
  • Record or oversee recording of information to ensure currency of engineering drawings and documentation of production problems.

Industrial Engineer- Training Course, Lowe-Gerhold. Juliemouth, Alabama
May. 2017 – Jun. 2017
  • Monitor the feed and speed of machines during the machining process.
  • Maintain machine tools in proper operational condition.
  • monitoring weight of the waste by using the number of pills instead of the weight of the batches 
  • QA; I should product compliance with specifications and proper documentation monitoring and auditing of product to ensure high standards of quality
  • safety; monitoring workers to avoid/eliminate hazards.
  • Operate equipment to verify operational efficiency.
  • Diagnose machine tool malfunctions to determine need for adjustments or repairs.
  • Test experimental models under simulated operating conditions for purposes such as development, standardization, or feasibility of design.

Education

Barton University, North Russstad, Michigan
Bachelor's of Engineering, Industrial Engineering, Oct. 2018

Western Michigan College, Krystafort, Wyoming
High School Diploma, General Secondary Examination, Dec. 2013

Skills

Communication & Diplomacy
Expert

Quality Control and Management
Experienced

Leadership
Experienced

Safety Management
Experienced

Computer & HTML
Experienced

Problem Solving and Good common sense
Experienced

Math Skills
Experienced

Organization and Efficiency
Experienced

operations supervisor

  • First Aid & Fire Warden as well as OH&S committee member across multiple sites. 
  • MHE auditing as well as coordinating/arranging services & repairs. 
  • Completing site tours & inductions with both current & potential customers. 
  • Arranging and facilitating a warehouse relocation with minimal to no service impact to the customer. (Brooklyn – Truganina) 
  • Providing detailed progress reports for your partner during shift change.
  • Responsible for all Six Flags assets that are assigned to you on a daily basis.

operations supervisor

  • Prepare loading and shipping plans and update warehouse team.
  • Day to day Coordinate with store for inventory planning.
  • Excel reporting as well as experience with other Microsoft programs. 
  • P&L Exposure, payroll, invoicing & authorising payments. 

operations supervisor

  • Assist with on-going training and development of new and experienced team members.
  • Reward, Coach, Counsel and discipline team members in a consistent manner with documentation and accordance with a Six Flags policy in a timely manner.
  • Follow and enforce all policies and procedures while displaying positive, professional and effective leadership skills.
  • Immediately respond to requests to call specific locations within you respective area. 
  • Work to achieve department goals with managing proper staffing levels, retention, grooming, friendliness, cleanliness, speed of service and total safety.
  • Acting as a liaison between different levels of supervisors and team members and reporting any issues.
  • Assist guest concerns and inform your supervisor in a timely manner.

operations supervisor

  • Act as a liaison between management company and owner.
  • Maintain or arrange for maintenance of units.
  • Employee injury management & return to work arrangements. 
  • Experience with multiple warehousing & transport management systems. 

operations supervisor

  • Contact vendors or claims adjustment departments to resolve shipment problems.
  • Managing, training & mentoring up to 50 employees. 
  • Implementation & management of operational & systemic processes. 
  • OH&S risk assessments, hazard reporting & incident investigations. 

operations supervisor

  • Managing operations within a 3PL business. 
  • Customer service & relationship management. 
  • Operational efficiency & cost control. 
  • Meeting & exceeding customer KPI targets. 
  • Noncompliance reporting with customers. 
  • Arranging & managing annual stock takes. 
  • Arranging transport both local & interstate with awareness of BFM & legislative requirements as well as chain of responsibility. 

operations supervisor

  • Directly supervised the activities of warehouse staff of 20+ employees,working within a Unionized environment  (utilized working with “collective agreements”)
  • Interview, select, and trained new warehouse personnel 
  • Issued shipping instructions and provided routing information to ensure that delivery times and locations were coordinated
  • Conferring with other department heads to coordinate warehouse activities, such as production, sales & customer service
  • Inspect physical conditions of warehouse and equipment 

operations supervisor

  • Check and assigned gate, verify invoices or inbound receipts            Inbounds LTL, TL and railcars.
  • ASN transmission 
  • Load containers belonging to the booking or order number
  • Yard check (status container empty or full) 
  •  Assigning the movements  to the drivers Back and forward to the port or the facility.

operations supervisor

  • Supervised warehouse/delivery requirements by scheduling and assigning employees; Following up on work results.
  • Accomplished professional and technical knowledge by coaching, counseling and disciplining employees; following up on work results.
  • Created and monitor schedules for drivers and warehouse staff.
  • Resolved problems concerning transportation, logistics system, or customer issues
  • Reviewed daily and weekly driver logs in accordance with company and DOT standings.

operations supervisor

  • Set up and manage paper or electronic filing systems, recording information, updating digital files, or maintaining digital documents, such as attendance records, correspondence, or other material.
  • Constant monitoring of operative process and procedures
  • Encourage improvement ideas.
  • Make sure to provide the with appropriate feedback to my team members according to their performance  .

operations supervisor

  • Schedule and dispatch drivers to appropriate locations, according to customer requests, specifications, or needs, using radios and mobile data terminals.
  • Answer phone calls from customers to address questions, problems, or requests for service.
  • Monitor drivers and vehicles in all locations and utilization to coordinate service and schedules.
  • Receive day off requests from drivers and ensure maximum coverage.
  • Relay work orders, messages, or information to or from maintenance work crews, supervisors and road supervisors, using telephones and two-way radios.
  • Record and maintain files and records of customer requests, complaints, work and services performed, charges, or other dispatch information.
  • Advise drivers about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.

operations supervisor

  • Supervise daily operations 
  • Perform daily meetings 
  • Evaluate employee performance 
  • Policy implementation 

operations supervisor

  • Plan or implement material flow management to meet production requirements.
  • Effectively communicate information to Associates and Leaders, to improve efficiency, speed, and quality of production.
  • Implement specific customer requirements, such as internal reporting or customized orders.
  • Conduct or review audits for departmental activities, such as storage, handling and process adherence.

operations supervisor

  • Train staff members to brand standards and management standards.
  • Observe and monitor staff performance to ensure efficient operations.
  • Assisted in overseeing daily operations of 120 room property.
  • Analyze all aspects of the daily operations to determine the most cost-effective or efficient means of processing orders and tasks.

operations supervisor

  •  Team Lead.
  •  Operation Room Monitoring & Supervision.
  • Driver, Restaurant and Customer App Status Monitoring.
  • Follow up & manage daily team tasks.
  • Daily Plans and Reports.
  • Schedule or dispatch workers, work crews, or service vehicles to appropriate locations, according to customer requests, specifications, or needs.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones regular meetings.

operations supervisor

  • Coordinated and supervised over 150 combined hours of training for combat engineers on the AN/PSS-14 Mine Detector. I assisted with planning the distribution/training of the new Back Hoe Loader (BHL) within the First Marine Expeditionary Force. 
  • Communicate any internal hardware/software issues with internal IT team and work effectively to troubleshoot and resolve the matter as efficiently as poosible to impact performance as little as possible.
  • Develop work schedules according to projected call volume projections and workloads.
  • Mediate work problems or grievances with Human Resources representatives and involved staff.

operations supervisor

  • ensure individuals are performing against targets, while reviewing their performance and coaching them to do so.
  • Creating performance improvement plans.
  • Being responsible for performance management (e.g. setting objectives and reviewing KPIs)
  • Coordinated and supervised Military Occupational surveys conducted by Headquarters Marine Corps with the Electrical Engineers of the Division. 

operations supervisor

  • Key holder responsible for opening and closing the store.
  • Supervisor responsible for 1-5 employees at a time. 
  • Assists with keeping store in balance throughout the day as well at close.
  • Shipments of merchandise into and out of the store, along with money orders.
  • Responsible for store room and floor organization.

operations supervisor

  • Monitor operations to ensure safe production.
  • Hazard recognition, such as high wall monitor, haul route, dig faces, dump faces, bottle necks.
  • Plan, organize, or direct activities concerned with the mine operation.
  • Take actions to deal with the results of delays, bad weather, or emergencies at the mine site.
  • Investigate damage, accidents, or delays, to ensure that proper procedures are being carried out.

operations supervisor

  • Client Care
  • supervising the office
  • managing emails
  • Resolve problems concerning documents, data transformation, or customer issues.
  • Maintain metrics, reports, process documentation, customer service logs, training, and records.
  • Collaborate with other departments to integrate logistics with business systems or processes, such as customer care, delivering data management, accounting, and corresponding with the Embassy.
  • Supervise the work of logistics specialists, operation officers, and schedulers.

operations supervisor

  • While deployed in Iraq, I sourced over 25 Marine electricians and mechanics from the United States, to provide complete coverage of power at 19 camps and bases within Iraq. 
  • Coordinated and managed the construction and emplacement of quality of life items to include latrines and showers in support of 19,000 personnel at seven different camps in Iraq. 
  • Coordinated and managed over 300 heavy equipment missions, secured heavy lift convoys in transporting of over 100,000 tons of engineer equipment to support combat operations in Iraq. 
  • Assisted in the planning and testing of Neutralizing Improvised Explosive Devices with Radio Frequency (NIRF) system and the Assault Breacher Vehicle (ABV) at 29 Palms. 

operations supervisor, restaurant training supervisor

  • Greet guests, escort them to their seats, and present them with menus and limited offers.
  • Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, and performance evaluation forms.
  • Supervised and trained 50 watch personnel and radio operators during 24 hour combat operations in Kuwait and Iraq. 
  • Designed and supervised 30 employees in the construction of a 120 meter by 120 meter terrain model in preparation of combat operations. 

operations supervisor

  • Responsible for approximately 20 direct reports
  • Supervised all clerical and administrative matters; training functions and the employment and deployment of the company; logistic functions such as billeting, transportation, and messing; inspections and investigations; personnel management; and daily routine.
  • Oversaw force protection operations at two camps in Kuwait by providing key engineer construction equipment to base hardening projects. 
  • Designed, developed and implemented a power scheme to support the Division Combat Operations Center (COC) along with three smaller companies during training exercises in Arizona and combat operations in Kuwait and Iraq.