operations associate
- Creating transfer orders for the dispatch of items like chalks, pens and flags from the warehouse- I created an excel database system that tracks items requested per academy, consolidates them into a single summary sheet for mass TO creation using Navision.
- Supplies Requisition for out of stock items- working with the procurement team to replenish items.
- Maintaining a profound excel database of items in stock vs items shipped to the academies. Stock keeping process.
- Manage and supervise day to day reveiving and operational functions including freight deliveries, transfers, RTV’s, supply ordering, and inventory control.
operations associate/operations coordinator/selling supervisor
- Responsible daily for opening and closing procedures.
- Used daily reports to make decisions for the needs of the business.
- Staying up to date on trends and following trend forecasting.
- Performance management, development, and coaching of associates.
- Plan, and execute floor moves, product placement, and event set up.
- Setting floor markdowns and promotions.
- Driving our online and in store Locator system.
operations associate
- Check receipts at front door.
- Log customer merchandise coming in and leaving store.
- Training and development of team & BPs.
- Leader and motivator – role model for RLPs.
operations associate
- Vendor coordination for timely dispatch.
- Minimisation of cooling, ageing, DEPSI shipments.
- Coordination with internal stake holders for prioritising customer promised shipments.
- Maintenance of daily & weekly scorecard, MIS reports.
operations associate
- Assisted in running day to day operations of the programs throughout the Premises.
- Providing In-house training to resources on various tasks in the Helpdesk Process.
- Mentor, train and evaluate new hires in the process to bring them up to the desired work efficiency.
- Service coordinator – Ensuring that performance is 100% in all parameters.
operations associate
- Maintain computerized record management systems to store and process data relating to a veteran’s professional goals and accomplishments.
- Monitor, evaluate, and record their progress.
- Initiate, facilitate, and moderate Veteran/Mentor relationships, locally, nationally, and internationally.
- Enhanced business data visualization for higher management.
operations associate
- Attention to detail for stocks
- An eye for creativity to set up and display sample merchandise at events.
- Prepare for all deliveries, ensuring packaging is of utmost style and standard
- Establish contacts with Mentors to create vocational and educational opportunities for veterans.
operations associate
- Developed and implemented Auditing tool which is LEADSQUARE & AMEYO.
- Successfully managed the audit of the assets (inventory) for Pan India location for every sales employees of BYJUS.
- Achieved the target goals and handled escalated issues.
- worked on data analysis and data updating in bulk.
operations associate
- Handling The Product Management of catalog like Categorization & Nomenclature
- Responsible for ensuring end‑to‑end processing of catalog listing request within the specified TAT
- Review seller catalog and responsible to inform to seller regarding issues of their catalog
- Root cause analysis on catalogue for better quality and for issue resolved. Ensuring a clean, safe and friendly working environment
- Coordinating with development team & implementing the feature on panel
- Handle salesforce task, team roles, agent profile, task assigning activity, change task status, task rejections
- Handling queries of catalog regarding status, daily receiving, real time resolution etc.
operations associate
- Unload Shipment.
- Put out merchandise.
- Assist Customers.
- Mark Down Prices.
senior operations associate
- Ensuring & coordinating all pickups and deliveries for Flipkart, done by Rivigo, pan India basis.
- Monitoring & tracking of national and zonal vehicles.
- Warehouse management – timely movement of shipments.
- Hub warehouse floor in-charge – physical inspection of shipments & documents.
- Handling vehicle capacity utilisation & fleet performance.
- Helping in network optimisation & simplification of product wise network.
- Adherence to SOPs for proper vehicle utilisation.
operations associate
- Managed escalated customer orders in timely and professional manner.
- Designed and implemented new server standards for core business services.
- Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
- Draft and maintain business requirements and align them with functional and technical requirements.
- Facilitate weekly meetings with vendors to document requirements and explore potential solutions.
- Managing day-to-day activities, analyzing statistics and preparing reports.
- Analyzing existing customer satisfaction. Identified process and system gaps and developed potential solutions.
operations associate
- Supervise galleries and enforce rules at all times
- Communicate with codes through radios with supervisor and manager
- Educate visitors on artworks and direct them around the museum
- Inform guests and visitors about upcoming museum events
operations associate
- Performing administrative duties including answering phones, scheduling appointments, etc.
- Assisting human resources with recruitment activities and creating work schedules.
- Supporting the operations manager with the enforcement of company policies and standards.
- Assisting accounting and payroll as needed.
- Monitoring inventory and placing supply orders.
- Tracking daily operations and reporting or resolving issues.
- Maintaining company databases.
operations associate
- Design or produce materials such as posters, flyers, newsletters to promote, market, and advertise the program.
- Collect program metrics and create data visualizations for marketing materials and the website.
- Maintain and update the ACP website.
- Create content for the ACP website.
- Conduct follow-up interviews with veterans to determine if their mentorships are valuable and meeting their needs.
- Compile occupational, educational, and economic information to assist veterans in carrying out vocational and educational objectives.
- Interview veterans to obtain information about employment history, educational background, and career goals, and to identify barriers to employment.
junior operations associate
- 4 consecutive week-long internships.
- Offering Assistance to the CEO/Co-founder of the incorporation.
- Booking meeting rooms.
- Handling catering.
- Reorganizing room layout.
- Keeping track of inventory through an Excel sh
- Help coordinate conferences, meetings, or special events.
operations associate
- Maintaining the Database of new employees.
- Conduction background verification.
- Identifying fake and real documents.
- Identity check verification.
- Address verification.
- Data entry of new employees in the system.
operations associate
- Provide assistance to customer’s concerns and inquiries via email.
- Familiarize and play client’s social applications and games.
- Assisting onsite technicians in setting up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Develop training materials and procedures and training associates in the proper use of hardware or software.
operations associate, mice & events business
- End-to-End sales operations.
- Responsible for vendor payouts.
- Reduced booking creation TAT from 12 to 2 hours in a SPAN of 3 months.
- Responsible to train BAMs & BSMs for the ground sales operations.
operations associate
- Managed the company launch in Kenya with a team of 3.
- Set up processes for the initial team of 14 people to monitor employee productivity.
- Effectively controlled costs and supervised operational budgets for the Kenyan branch.
- Assisted in developing 3 educational training programs at the company in 2018 to assist in the increase of market share by 30%
- Implemented the use of G-Suite tools such as Google Docs & Google Sheets for project scheduling and performance tracking to reduce delivery time on projects by 35%.
operations associate / senior operations associate
- Demonstrated leadership qualities by training dozens of employees in Seattle and India on best practices for investment portfolio accounting, data reconciliation, data quality management, data cleaning, and performance reporting troubleshooting.
- Developed strong customer service and problem solving skills by being detail oriented and client-centric.
- Worked in a fast paced environment independently and part of team a team. Utilized Microsoft SQL, Excel, Tableu, and a variety of in house / third party softwares.
- Assuring all pick-up parcels of the drivers are encoded real-time before going back to the sortation center.
operations associate
- Successful execution of pricing and signing
- Replenishment and restocking of store merchandise
- Receiving and unloading of merchandise
- Solid understanding of financial management.
operations associate
- Monitor logistic transactions of the platform on a daily basis.
- Manage Route Cluster, handle logistics-related focus on pick-up supplier to sortaion center.
- Work with the Partner Support Center (PSC) to solve customer support escelations.
- Travel and visit the supplier (Route Ride).
- Helping the planner to develop new logistics channels.
- Ensure KPI’s are efffectively met.
- Dispatch PDA scanner to driver every morning also troubleshooting scanner.
operations associate
- Communicated with internal personnel to provide status updates for both shipping and receiving dates.
- Followed all shipping and receiving procedures for goods and materials as directed by the Superior.
- Cataloged and managed department records and files for prompt and efficient retrieval.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Responded to inquiries and researched and resolved problems handled by the department.
operations associate
- Good motivational skills.
- Strong negotiation skills.
- Exceptional organisational skills.
- Awareness of internal and external customer needs
operations associate
- Check arriving materials to ensure that they match purchase orders, submitting discrepancy reports and contacting customers as necessary.
- Clean, maintain, calibrate, or repair measuring instruments or test equipment each day to ensure accuracy.
- Maintaining daily reports using Excel.
- Handling daily operations
operations associate
- Review seller catalog and responsible to inform to seller regarding issues of their catalog.
- Check brand and category restrictions of catalog. Manage merchant account and coordinate with them regarding their catalog issues.
- Coordinate with all departments frequently to complete client task for quality.
- Enhancing and quality checking of catalog (Like-Content Format & Duplicity, Details, Content Proper Format), Category arrangement according to customers dealing products and services.
- Deliver the quality services to customers.
operations associate
- As an agent contributed to 12% sales.
- Located vendors of materials, equipment or supplies, and interviewed them to determine product availability and terms of sales.
- Excellent performance in Quality Dashboard for communication skills
- Developed and implemented operations incentive programs
operations associate
- Depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills
- Worked as an operations associate in Oyo Total Holidays.
- Experience in B2B and B2C Bookings
operations associate
- Developed and implemented software tool for Auditing process which is LEADSQUARE & AMEYO.
- Successfully managed the audit of the assets(inventory) for Pan India location for each and every sales employee of BYJUS.
- Achieved the target goals and handled escalated issues.
- Reviewed constantly the audit and retrieving of the assets for relieving employees.
- Supervised, managed and controlled of the process for monthly audit.
- Suggested new ways to improve the process flow to achieve the goals and meet the business requirement.
- Worked on data analysis and data updation in bulk.