Professional Summary

Dependable, Trustworthy, Team Player and Adaptable. Offering over 10 years of training and offering assistance, and establishing and maintaining OFP’s (Office Personnel Files).
Child care supervising and monitoring child safety, preparing and organizing meals/snacks and developing schedules/routines ensuring physical activity, rest, and playtime. Skilled at introducing babies/toddlers to basic manners (sharing, taking turns); organizing activities that allow children to explore interests; helping children with good hygiene.

Employment history

Office Manager/Lead Teacher, Lebsack, Kling and Purdy. MacGyverview, Utah

Feb. 2011 – May. 2018

Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
Assist in preparing food and serving meals and refreshments to children.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases.
Maintain scheduling and event calendars.
Make copies of correspondence or other printed material.
Locate and attach appropriate files to incoming correspondence requiring replies.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Notarize paper work

Medical Assisting Receptionist, Stanton Inc. Weimannburgh, Missouri

Sep. 2006 – Oct. 2006

Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Greet and log in patients arriving at office or clinic.
Schedule appointments for patients.
Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients
Record patients’ medical history, vital statistics, or information such as test results in medical records.

Education

The Grady, North Ayanahaven, Illinois

Associate of Applied Science, Medical Assisting, Jun. 2005

Western Schamberger University, Sunshinetown, Colorado

Apr. 2001

Skills

Communication

Experienced

Researching and Resource

Skillful

Computer

Experienced

Notary Public of Texas

Experienced

Professional Summary

To Obtain a position in a growing establishment where I can utilize my education and experience in management, cash handling and/ or leadership roles. Motivated banking professional possessing a strong commitment to quality customer service coupled with superb communication skills. Builds loyalty by resolving problems and quickly processing transactions.

Employment history

Office Manager, Deckow-Carter. North Voncile, Rhode Island

Mar. 2020 – Present

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases.
Greet visitors or callers and handle their inquiries or direct them to the appropriate person according to their needs.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Complete forms in accordance with company procedures.
Process Car Sales, notarize various paper work in order to be able to collect title .
Cash handling of customers car payments and funds for car repairs

Senior Banker, Kemmer, Lang and Feeney. North Kayleenport, Minnesota

Sep. 2015 – Oct. 2015

Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
Enter Loans into the system
Sales
Open and Close accounts
Open and close the branch following the guidelines for safety.
Payroll
Organization
Answering calls

Shift Supervisor, Toy Group. North Damaris, Ohio

Sep. 2012 – May. 2013

Maintain sanitation, health, and safety standards in work areas.
Clean food preparation areas, cooking surfaces, and utensils.
Take food and drink orders and receive payment from customers.
Clean, stock, and restock workstations and display cases.
Prepare and serve beverages such as coffee and fountain drinks.
Serve orders to customers at windows, counters, or tables.
Order and take delivery of supplies.
Training
Cleaning
Inventory
Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Hire, train, and supervise food and beverage service staff.
Prepare staff work schedules.

First Assistant Manager, Kunde, Parker and Parisian. Lake Joshua, Nevada

Mar. 2007 – Apr. 2007

Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
Helped with gas station
Changed prices according to competitors
Assisted with paperwork and inventory
Operated and cleaned soft serve machines.
Maintained a clean and organized Store/ Ice cream parlor

Bank Teller, Shanahan, Jast and Anderson. North Kendrick, Wisconsin

Feb. 2006 – Aug. 2006

Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering establishments.
Answer customers’ questions, and provide information on procedures or policies.
Sort, count, and wrap currency and coins.
Compile and maintain non-monetary reports and records.
Balance Drawer
Being a team Player
Opening and Closing accounts

Photo Lab Manager, Swaniawski Group. Hahnberg, Delaware

Jul. 2005 – Nov. 2005

Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
Customer Service
Answer Phones
Print Pictures
Change Chemical
Scheduling
Changing Paper

Vault Teller, Stiedemann, Lind and Torphy. Lake Danaberg, Connecticut

Aug. 2004 – Sep. 2004

Maintain Corporate accounts, deposit processing,tracking, full cashiering,Operating the Toshiba money machine
Data Entry
Bank Security System
Time management

Cashier/Photo Clerk, Cruickshank-Heller. Pricemouth, New Jersey

Nov. 1999 – Oct. 2000

Check to ensure that appropriate changes were made to resolve customers’ problems.
Assisted Management
Customer Service
Cashiering and photo processing

Education

Bechtelar Institute, Stehrmouth, Pennsylvania

High School Diploma, General, Apr. 1998

Skills

Positive

Management Skills

Detail Oriented

Professional Summary

Trustworthy, dependable, responsible, hands-on, successful trainer with decades of verifiable success in delivering appropriate technology solutions for desktop and mobile products. Comprehensive knowledge of cloud services, electronics and web-based applications. Innovative educator with a unique mix of high-level technology direction and deep technical expertise. Dedicated, tireless professional with an ability to maximize both time and business efficiencies. Well-organized with in-depth technical knowledge and keen attention to detail. Enthusiastic and ambitious with wide-spread transferable skills in management, training and customer service. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction. Motivated and proficient with popular electronic hardware (tablets, desktops, laptops, telephone systems).

Employment history

Property Manager, Abshire, Bauch and Schuppe. Bertramstad, Tennessee

Feb. 2015 – Present

Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.
Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
Act as liaisons between tenants and owners.
Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.
Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.
Confer regularly with tenants
Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.
Market vacant space to prospective tenants through real estate agents, advertising, or other methods.
Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services.
Purchase building and maintenance supplies, equipment, or furniture.
Clean common areas, change light bulbs, and make minor property repairs to ensure their needs are being met.

Office Manager, Miller, Hermiston and Bins. Wolffside, Ohio

Oct. 2016 – Feb. 2017

Operate office machines, such as photocopiers and scanners, fax machines, telephones with voice mail systems, and office computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Communicate with customers and employees to answer questions, explain information, take orders, and address complaints.
Complete and mail bills, contracts, policies, invoices, and checks.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Process and prepare documents, such as business or government forms and expense reports.
Compute, record, and proofread data and other information, such as records or reports.
Type, format, proofread, and edit correspondence and other documents, from dictating notes using computers or typewriters.
Complete work schedules, manage calendars, and arrange appointments.
Make travel arrangements for office personnel.
Review files, records, and other documents to obtain information to respond to requests.
Inventory and order materials, supplies, and services.
Train other staff members to perform work activities, such as using computer applications.
Prepare meeting agendas, attend meetings, and record and transcribe minutes.
Troubleshoot problems involving office equipment, such as computer hardware and software.
Resolve customer complaints or answer customers’ questions regarding policies and procedures.
Train or instruct employees in job duties and company policies.
Prepare and issue work schedules, deadlines, and meetings for administrative staff.
Compute figures such as balances, totals, or commissions.
Maintain records pertaining to inventory, orders, supplies, or machine maintenance.
Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
Develop or update procedures, policies, or standards.
Make recommendations to management concerning procedural changes.
Develop work schedules according to workloads.
Arrange for necessary maintenance or repair work.
Monitor inventory and purchase supplies as needed.
Coordinate or perform activities associated with shipping, receiving, distribution, and transportation.
Plan layouts of stockrooms pertaining to items stored.

Reading Teacher, Jerde, Wisozk and Roberts. Gregville, Maine

Jul. 2009 – Jan. 2010

Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
Adapt teaching methods and instructional materials to meet students’ varying needs and interests.
Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
Establish and enforce rules for behavior and procedures for maintaining order among the students.
Prepare materials and classrooms for class activities.
Observe and evaluate students’ performance, behavior, social development, and physical health.
Read books to entire classes or small groups.
Prepare, administer, and grade tests and assignments to evaluate students’ progress.
Assign and grade class work and homework.
Guide students with adjustment or academic problems.
Use computers, audio-visual aids, and other equipment and materials to supplement presentations.
Prepare objectives and outlines for courses of study, following curriculum guidelines or requirements of states and schools.
Prepare reports on students and activities as required by administration.
Organize and label materials and display students’ work.
Perform administrative duties such as assisting in school libraries, hall and cafeteria monitoring, and bus loading and unloading.
Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.
Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
Maintain computers in classrooms and laboratories and assist students with hardware and software use.
Observe students’ performance, and record relevant data to assess progress.
Distribute tests and homework assignments and collect them when they are completed.
Prepare lesson materials and bulletin board displays.
Grade homework and tests, and compute and record results, using answer sheets or electronic marking devices.
Take class attendance and maintain attendance records.
Organize and supervise games and other recreational activities to promote physical, mental, and social development.
Distribute teaching materials such as textbooks, workbooks, papers, and pencils to students.
Prepare lesson outlines and plans in assigned subject areas and submit outlines to teachers for review.
Organize and label materials and display students’ work in a manner appropriate for their eye levels and perceptual skills.
Laminate teaching materials to increase their durability under repeated use.
Administer standardized ability and achievement tests to elementary, middle and high school students.

Owner, Smitham Group. East Lurlene, Minnesota

May. 2003 – Oct. 2003

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in grocery and dining areas.
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
Count money and make bank deposits.
Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Maintain food and equipment inventories, and keep inventory records.
Schedule staff hours and assign duties.
Establish standards for personnel performance and customer service.
Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
Plan menus and food utilization based on anticipated number of guests, popularity, and costs.
Schedule catering services for events such as banquets and deliveries and negotiate details of arrangements with clients.
Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
Order and purchase equipment and supplies.
Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
Review work procedures and operational problems to determine ways to improve service, performance, or safety.
Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
Create specialty dishes and develop recipes to be used in dining facilities.
Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
Monitor event activities to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise.
Review event bills for accuracy, and approve payment.
Maintain records of event aspects, including financial details.

Adminstrative Assistant, Moen, Friesen and Parker. New Vickey, Oklahoma

Mar. 2000 – Jun. 2000

Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems.
Greet students or callers and handle their inquiries or direct them to the appropriate counselors or department according to their needs.
Maintain scheduling and event calendars.
Schedule and confirm appointments for students and counselors.
Make copies of correspondence or other printed material.
Locate and attach appropriate files to incoming correspondence requiring replies.
Coordinate meetings, or special events, such as luncheons or graduation ceremonies.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Provide services to students, such as class schedules and account information.
Order and dispense office supplies.
Prepare event materials, such as flyers or invitations.
Take dictation in shorthand and transcribe information.

Education

Eastern McDermott Academy, New Winford, Illinois

Bachelor of Arts, Education, 2000

Skills

Property Management

Expert

Office Management

Expert

Technology Trainer

Expert

Professional Summary

I am exactly what you have been looking for! I am a dedicated, patient focused office manager/medical assistant, equipped with a Bachelor of Science in Healthcare Administration and certification in medical assisting. I am a strong team player and bring an energetic attitude to work daily! Helping people is my passion!

Employment history

Office Manager, Turcotte-Steuber. Lake Shawana, Vermont

Oct. 2018 – Present

Direct or conduct recruitment, hiring and training of personnel.
Establish work schedules and assignments for staff, according to workload, space and equipment availability.
Record patients’ medical history, vital statistics, or information such as test results in medical records.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Explain treatment procedures, medications, or providers and chiropractors instructions to patients.
Help providers examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Greet and log in patients arriving at office or clinic.
Schedule appointments for patients.
Inventory and order medical, lab, or office supplies or equipment.
Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.
Review records for completeness, accuracy, and compliance with regulations.
Release information to persons or agencies according to regulations.
Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others.

Medical Assistant, Gorczany, Auer and O'Conner. Port Sharicefurt, Tennessee

Oct. 2011 – Oct. 2012

Record patients’ medical history, vital statistics, or information such as test results in medical records.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Authorize drug refills and provide prescription information to pharmacies.
Clean and sterilize instruments and dispose of contaminated supplies.
Prepare and administer medications as directed by a physician.
Help physician examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
Change dressings on wounds.
Inventory and order medical, lab, or office supplies or equipment.

Education

DuBuque Academy, West Lannyside, Wisconsin

Master of Science, Healthcare Administration, Present

South New York Academy, West Johnnieside, Iowa

Associate of Science, Healt, Nov. 2018

Eastern Padberg, East Woodrowfort, Indiana

Associate of Science, Medical Specialties, Aug. 2011

References

Personal info

Phone: (000) 000-0000

Email: andrew_smith@example.com

Address: 287 Custer Street, Hopewell, PA 00000

Skills

Communication

Leadership

Decision Making

Time Management

Conflict Resolution

EMR systems

Billing and Coding

Professional Summary

Tenured administrative professional with extensive experience providing support to the Chief Executive Officer of a reputable organization. Analytical, detail-oriented leader adept at multitasking within a fast-paced environment. In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite, scheduling software, the internet, and database software.

Employment history

Office Manager, Wehner, Cremin and Reilly. North Glenn, North Dakota

Jun. 2017 – Present

Operate office machines, such as photocopiers and scanners
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Complete and mail bills, contracts, policies, invoices, or checks.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Process and prepare documents, such as business or government forms and expense reports.
Compute, record, and proofread data and other information, such as records or reports.
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
Monitor and direct the work of lower-level clerks.
Complete work schedules, manage calendars, and arrange appointments.
Make travel arrangements for office personnel.
Review files, records, and other documents to obtain information to respond to requests.
Inventory and order materials, supplies, and services.
Train other staff members to perform work activities, such as using computer applications.
Prepare meeting agendas, attend meetings, and record and transcribe minutes.
Troubleshoot problems involving office equipment, such as computer hardware and software.
Count, weight, measure, or organize materials.
Resolve customer complaints or answer customers’ questions regarding policies and procedures.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Evaluate employees’ job performance and conformance to regulations and recommend appropriate personnel action.
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Recruit, interview, and select employees.
Interpret and communicate work procedures and company policies to staff.
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
Coordinate activities with other supervisory personnel or with other work units or departments.
Develop or update procedures, policies, or standards.
Make recommendations to management concerning such issues as staffing decisions or procedural changes.
Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation,
Keep informed of provisions of labor-management agreements and their effects on departmental operations.maintenance, or security services.

Office Administration Management Specialist., Turner Inc. Lake Lutherborough, Pennsylvania

Jul. 2012 – Jun. 2016

1. Operate office machines, such as photocopiers and scanners, facsimile machines, and personal computers.
2. Answer telephones, direct calls, and take messages.
3. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
4. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain
information, take orders, and address complaints.
5. Operated the filing system of department section.
6. Handle sensitive assignments that include highly confidential information.
7. Accuracy and attention to detail.
8. Handling issue and problems and research for best solution to fix it.
9. Provided overall assistance to the graphics and editorial teams.
10. Handled mails that are sent to reviewers, editors and all the company.
11. Worked as a liaison between the authors and the company’s teams.
12. Follow up on the publication process.
13. Provide general administrative and clerical support including mailing, scanning, faxing and copying to
management.
14. Manage and assign tasks to the responsible person.
15. Keeping records for the employee’s attendance and making monthly report.
16. Supervising and coordinating activities of different department.
17. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
18. Resolve customer complaints or answer customers’ questions regarding policies and procedures.

Graphic Specialist., Herzog, Witting and Stracke. Lake Kyungfort, Nebraska

Jul. 2011 – Aug. 2011

1. Handled figures in Illustrator.
2. Edited scale, stroke and drawing if required.
3. Edited figures photos.
4. Created a Tex file
5. Added labels through WinEdt.
6. Converted Tex files to Svg. files.
7. Added labels on each figure.
8. Checked math and or roman symbols.
9. Produced the final layout for each figure.
10. Tested the final layout for all figures and photos of the paper.
11. Revised the final layout of the figures comparing with the original materials and applying in house style.
12. Added corrections.
13. Revised proofreading of another team member.
14. Drew cartoon character using illustrator.

video editing Specialist., Veum, Aufderhar and Block. Shawnnaberg, Arkansas

May. 2010 – Jul. 2010

1. Responsible for assembling recorded raw material into a finished product that’s suitable for broadcasting.
2. Determined the quality and delivery of the final product.
3. Assembled all raw footage, with camera shots either recorded or transferred onto video tape in preparation for
inputting into the computer.
4. Inputted uncut rushes and sound, and synchronizing and storing them into files on the computer.

Education

East Missouri Institute, New Iona, Hawaii

Bachelor of Arts, Textile and Spinning, Mar. 2009

Kessler Academy, Hudsonchester, Indiana

High School Diploma, Secondary School, Mar. 2004

Employment history

Office Manager, Wehner, Cremin and Reilly. North Glenn, North Dakota

Jun. 2017 – Present

Operate office machines, such as photocopiers and scanners
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Complete and mail bills, contracts, policies, invoices, or checks.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Process and prepare documents, such as business or government forms and expense reports.
Compute, record, and proofread data and other information, such as records or reports.
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
Monitor and direct the work of lower-level clerks.
Complete work schedules, manage calendars, and arrange appointments.
Make travel arrangements for office personnel.
Review files, records, and other documents to obtain information to respond to requests.
Inventory and order materials, supplies, and services.
Train other staff members to perform work activities, such as using computer applications.
Prepare meeting agendas, attend meetings, and record and transcribe minutes.
Troubleshoot problems involving office equipment, such as computer hardware and software.
Count, weight, measure, or organize materials.
Resolve customer complaints or answer customers’ questions regarding policies and procedures.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Evaluate employees’ job performance and conformance to regulations and recommend appropriate personnel action.
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Recruit, interview, and select employees.
Interpret and communicate work procedures and company policies to staff.
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
Coordinate activities with other supervisory personnel or with other work units or departments.
Develop or update procedures, policies, or standards.
Make recommendations to management concerning such issues as staffing decisions or procedural changes.
Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation,
Keep informed of provisions of labor-management agreements and their effects on departmental operations.maintenance, or security services.

Office Administration Management Specialist., Turner Inc. Lake Lutherborough, Pennsylvania

Jul. 2012 – Jun. 2016

1. Operate office machines, such as photocopiers and scanners, facsimile machines, and personal computers.
2. Answer telephones, direct calls, and take messages.
3. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
4. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain
information, take orders, and address complaints.
5. Operated the filing system of department section.
6. Handle sensitive assignments that include highly confidential information.
7. Accuracy and attention to detail.
8. Handling issue and problems and research for best solution to fix it.
9. Provided overall assistance to the graphics and editorial teams.
10. Handled mails that are sent to reviewers, editors and all the company.
11. Worked as a liaison between the authors and the company’s teams.
12. Follow up on the publication process.
13. Provide general administrative and clerical support including mailing, scanning, faxing and copying to
management.
14. Manage and assign tasks to the responsible person.
15. Keeping records for the employee’s attendance and making monthly report.
16. Supervising and coordinating activities of different department.
17. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
18. Resolve customer complaints or answer customers’ questions regarding policies and procedures.

Graphic Specialist., Herzog, Witting and Stracke. Lake Kyungfort, Nebraska

Jul. 2011 – Aug. 2011

1. Handled figures in Illustrator.
2. Edited scale, stroke and drawing if required.
3. Edited figures photos.
4. Created a Tex file
5. Added labels through WinEdt.
6. Converted Tex files to Svg. files.
7. Added labels on each figure.
8. Checked math and or roman symbols.
9. Produced the final layout for each figure.
10. Tested the final layout for all figures and photos of the paper.
11. Revised the final layout of the figures comparing with the original materials and applying in house style.
12. Added corrections.
13. Revised proofreading of another team member.
14. Drew cartoon character using illustrator.

video editing Specialist., Veum, Aufderhar and Block. Shawnnaberg, Arkansas

May. 2010 – Jul. 2010

1. Responsible for assembling recorded raw material into a finished product that’s suitable for broadcasting.
2. Determined the quality and delivery of the final product.
3. Assembled all raw footage, with camera shots either recorded or transferred onto video tape in preparation for
inputting into the computer.
4. Inputted uncut rushes and sound, and synchronizing and storing them into files on the computer.

Personal info

Phone: (000) 000-0000

Email: andrew_smith@example.com

Address: 287 Custer Street, Hopewell, PA 00000

Skills

Project Management

Time Management

Analytical Skills

Attention to Detail

Communication Skills

Computer Skills

Leadership Skills

Social Skills

Professional Summary

Analytical, detail-oriented professional offering 2 years of experience providing transportation services under a government contract. Profound communication skills dedicated to providing leadership, motivation, and education to internal personnel. Thorough knowledge of transportation procedures and scheduling intake. Strong analytical and problem-solving abilities. Actively seeking an Office Manager role.

Employment history

Office Manager, Altenwerth, Keeling and Kohler. Desmondburgh, Michigan

Jun. 2019 – Present

Manage day to day operations and oversee any complaints.
Neatly file and organize all incoming transportation referrals and take out all expired referrals for the previous month.
Arrange to pick up particular customers or groups on a regular schedule under a government contract.
Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations.
Complete accident reports when necessary.

Dispatcher, Kulas-Kutch. North Antonioberg, Pennsylvania

Sep. 2017 – Nov. 2017

Managed drivers and coordinated them to pick up clients that were under a government program.
Confer with customers or supervising personnel to address questions, problems, or requests for service.
Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
Prepare daily work and run schedules.
Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.

Education

Northern MacGyver University, Pamellaland, Mississippi

Bachelor of Arts, Business Communication, Present

The Hane, Portiachester, Idaho

High School Diploma, Aug. 2017

Languages

English

Native speaker

Turkish

Native speaker

Skills

Project Management

Expert

Procurement Specialist

Expert

Payroll

Experienced

Andrew Smith

Phone: (000) 000-0000

Email: andrew_smith@example.com

Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Dedicated waitress with five years of exemplary service in the food service industry. Committed to providing helpful, fast, and accurate service to customers. Demonstrate active listening and communication skills to ensure customers are satisfied and happy. Experience in various settings, including family restaurants and bars. Comfortable serving customers of various age ranges and backgrounds. Determined team player striving to deliver the highest quality service alongside food service staff

Employment history

May. 2016 – Present Gloverfort, Illinois

Co-Owner, Marquardt-Zieme

Mar. 2018 – Present Lake Trinh, Louisiana

Office Manager, Rice-Daugherty

Greet, register, and assign rooms to guests of hotels or motels.
Make and confirm reservations.
Keep records of room availability and guests’ accounts, manually or using computers.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.

May. 2017 – Nov. 2017 Leonaview, Wisconsin

Administrative Assistant, Waters-Swaniawski

Manage and maintain executives’ schedules.
Answer phone calls and direct calls to appropriate parties or take messages.
Greet visitors and determine whether they should be given access to specific individuals.
Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
Make travel arrangements for executives.
Prepare responses to correspondence containing routine inquiries.

Dec. 2015 – Apr. 2016 North Samuelmouth, Idaho

Day Care Assistant, Mueller, Russel and Hagenes

Maintain a safe play environment.
Observe and monitor children’s play activities.
Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
Sanitize toys and play equipment.
Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
Assist in preparing food and serving meals and refreshments to children.
Read to children and teach them simple painting, drawing, handicrafts, and songs.
Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
Regulate children’s rest periods.
Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.

Feb. 2015 – Jun. 2015 Loretashire, Idaho

Sales Associate, Ward Group

Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
Dress mannequins for displays.
Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
Consult with advertising or sales staff to determine type of merchandise to be featured and time and place for each display.
Maintain props and mannequins, inspecting them for imperfections and applying preservative coatings as necessary.
Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.

Apr. 2015 – May. 2015 Darrelchester, Vermont

Waitress, Friesen, Franecki and Crist

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Prepare checks that itemize and total meal costs and sales taxes.
Take orders from patrons for food or beverages.
Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Clean tables or counters after patrons have finished dining.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Inform customers of daily specials.
Explain how various menu items are prepared, describing ingredients and cooking methods.
Stock service areas with supplies such as coffee, food, tableware, and linens.
Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.

Feb. 2014 – Apr. 2015 North Camilaview, Michigan

Preschool Assistant, Padberg LLC

Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
Adapt teaching methods and instructional materials to meet students’ varying needs and interests.
Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible.
Prepare students for later grades by encouraging them to explore learning opportunities and to persevere with challenging tasks.
Prepare materials and classrooms for class activities.
Observe and evaluate students’ performance, behavior, social development, and physical health.
Read books to entire classes or small groups.
Provide a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play.

Education

Associate of Arts

Western Kiehn – Port Ardith, Kansas

Associate of Arts

Northern Heller – Lake Tarenshire, Maryland

Sep. 2013

High School Diploma

South Casper – Breitenbergfurt, Arizona

Skills

Computer Skills

Skillful

Customer Service

Expert

POS Systems

Experienced

Adobe Indesign

Skillful

Photoshop

Experienced

MS Office

Expert

Professional Summary

Trustworthy, dependable, responsible Personal Assistant with 15 years of experience providing ongoing support to a notable CEO within the technology industry. Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies. Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

Office Manager, Goodwin-Renner. New Rex, Illinois

Apr. 2019 – Present

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Use computers for various applications, such as database management or word processing.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Complete forms in accordance with company procedures.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
Make copies of correspondence or other printed material.
Locate and attach appropriate files to incoming correspondence requiring replies.
Learn to operate new office technologies as they are developed and implemented.
Mail newsletters, promotional material, or other information.
Establish work procedures or schedules and keep track of the daily work of clerical staff.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Conduct searches to find needed information, using such sources as the Internet.
Provide services to customers, such as order placement or account information.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
Create High Dollar Amount Purchase Orders
Review & Approve Invoices
Shipping and Receiving
Sort & Label pallets of parts for technicians to take on jobs

Create & Submit Quotes

Customer Service Manager, Jerde LLC. East Cleostad, Nevada

Dec. 1999 – Feb. 2000

Resolve customer complaints or answer customers’ questions regarding policies and procedures.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Interpret and communicate work procedures and company policies to staff.
Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Trained and supported other customer service managers
Resolved customer inquiries and complaints
Scheduled staff schedules
Supervised and evaluated employees
Opened and closed store
Corrected cash register problems

Education

McLaughlin College, South Roseann, Utah

High School Diploma, May. 2001

Skills

Volleyball Coach at Marshall Youth Club for 6 years

Soccer Coach at Marshall Rec Dept for 1 year

Girl Scout Leader for 6 years

Volunteer in Marshall Schools for 9 years

Fluid Typing

Friendly / Personable Communicator

Andrew Smith

Phone: (000) 000-0000

Email: andrew_smith@example.com

Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

I am a hard working mother of 3. I learn very quickly and I am a proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.

Employment history

Mar. 2015 – Jan. 2016 Port Krishnabury, Michigan

Office manager, Boyer-Kub

Answered phone calls from existing clients as well as potential clients. Worked on different marketing strategies to bring in new clients. Ordered parts for the equipment. Scheduled maintenance for the vehicles. Kept track of schedule to keep jobs flowing, such as modifying the schedule after a rain out day to catch back up with work schedule.

Aug. 2010 – Jul. 2011 Port Garnet, Rhode Island

rental and maintenance coordinator, Cremin-Lang

Scheduled the rental and maintenance on rental equipment. Worked with customers via phone and in person to arrange and schedule rentals. Keep track of inventory as to be aware what was available for rent. Ordering of shop supplies and parts to keep on top of equipment servicing.

Jan. 2009 – Jan. 2010 Medhursttown, Massachusetts

Sales representative, Reynolds Group

Sales of swimming pool parts and supplies. Maintained inventory of chemicals and parts. Ordered parts for customers on a day to day basis such as looking up diagrams of pumps and obtaining parts to order for customers. Helped customers in choosing what chemicals would be best to suit there needs, as well as taking water samples and testing to identify problems with chemical levels.

Education

2011

High School Diploma

Hyatt Academy – Natalyaville, New York

Skills

Communication

Experienced

Data entry

Experienced

Sales

Experienced

Professional Summary

Highly motivated office manager with the ability to see projects from conception to completion while handling the daily tasks necessary to maintain operations. Possess thorough knowledge of office administration and time management. Dedicated and outgoing, I am proficient at building and maintaining professional relationships.

Employment history

Office Manager, Ferry and Sons. New Maggie, Idaho

Apr. 2014 – Aug. 2015

All aspects of office management. Answer phones for customers, potential customers and sub contractors. Manage all accounts receivable and payable. Maintain and manage project files including contracts, change orders and receipts for job costing. Communicate with the project managers regarding daily work and changes. Weekly payroll for staff and owner (including weekly 941’s). Maintain all employment files and issues including certification updates, yearly background checks (or new hires checks), certification updates and any deductions required by law. Oversee and maintain insurance policies (GL, Auto, WC) and submit certificates of insurance as required or requested. All filing and data entry. Procure office and field materials necessary for job functions. Handled all permitting for various cities and submitted required documentation for permit approval.

Office Manager, Quitzon and Sons. Lake Marlin, West Virginia

Jun. 2011 – Jan. 2012

Managed the office, administrative and customer service departments to ensure standards, deadlines and procedures were practiced and met. Answered telephones; fielded customer service questions and complaints. Scheduled and confirmed future appointments for clients and customers. Maintained office and employee records. Reviewed and submitted weekly payroll, maintained timekeeping on all customer files, updated employee certifications and communicated deductions to the payroll service. Monitored and tracked customer files (job costing).
Communicated with all auto insurance companies on behalf of our customers for coverage and reimbursement. Assisted customers with filing their claims.

Education

Western Delaware Academy, Arethafurt, Georgia

BBA, Business Administration, Nov. 1992

Skills

Office Administration

Experienced

Customer Service

Expert

Human Resources

Experienced

Andrew Smith

Phone: (000) 000-0000

Email: andrew_smith@example.com

Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

I currently work as an Office Manager for Paul G. Hagemann, DDS 30 hours per week. I also own a bar/restaurant in the Hurley area. I have very dependable employees at my place of business, so it doesn’t affect my daily work schedule in any way. I would be looking for a maximum of 32 hours per week, and I would need Friday, Saturday, and Sunday off. I absolutely LOVE my job as an Office Manager, but he is retiring in July 2018. That is the only reason that I am seeking other employment.

Employment history

Nov. 2016 – Present North Kerriebury, Oklahoma

Office Manager, Schaefer-Hettinger

As the Office Manager I am responsible for payables, receivables, payroll in QuickBooks, making patient appointments, pay WI & MI State Taxes, Pay FED/FICA, make IRA payments, daily bank deposits, prepare monthly statements for Private Accountant, and deal with Medicaid and many insurance companies for payment.

Mar. 2010 – Dec. 2011 Dickiview, Pennsylvania

Engineer, Feest LLC

I was in charge of new product development, pricing new products, timing employees, finding ways to make and produce items at the most cost effective way, order supplies, and help on the production floor when needed.

Education

Jan. 2012

Associates Degree in Medical Coding & Billing: Medical Coding & Billing

Southern Hirthe Academy – Aileenhaven, Texas

Skills

Fast Learner

Understand rules & regulations of HIPAA

Easy to get along with

Andrew Smith

Phone: (000) 000-0000

Email: andrew_smith@example.com

Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Innovative, forward-thinking Human Resources Generalist with over 5 years of experience. Experienced in maintaining employee databases, and investigating employee grievances and providing appropriate resolutions. Expert in accounting and financing, payroll management and time tracking. Dedicated and motivated to join a reputable, growth-oriented company.

Employment history

Aug. 2018 – Jan. 2019 Budville, Missouri

Office Manager, Pfeffer Group

Perform payroll functions, such as maintaining timekeeping information, processing and submitting payroll.
Kept records of collections and disbursements, to ensure that accounts are current.
Create, maintain, and enter information into the database.
Complete forms in accordance with company procedures.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions when needed.
Establish work procedures and schedules to keep track of the daily work of office staff.
Answer telephones, direct calls, and take messages.
Complete and mail bills, invoices, and checks.
Supervise the work of office employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors when needed.
Fill client orders promptly and satisfactory.
Maintain good relationships with clients.

Nov. 2011 – Aug. 2012 North Lorinda, Michigan

Server/Prep Cook, Pagac-Sipes

Take guests’ food and beverage orders.
Serve food or beverages to guests.
Check back to ensure that they are enjoying their meals and take action to correct any problems need be.
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Clean tables or counters after guests have finished dining.

Oct. 2009 – Apr. 2010 Hoegerton, Nebraska

Office Assistant, Rempel Inc

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Receive payment and record receipts for services.
File and maintain records.
Answer and direct phone calls.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Process finance applications.
Receive cash and checks and make deposits.
Promote company products, services, and savings plans when appropriate.

Education

Some College: Nutrition and Dietetics

West Illinois Institute – Bergeton, Michigan

Aug. 2009

High School Diploma

Larkin Academy – North Meaganberg, Montana

Skills

Oral and Written Communicative Skills

Experienced

Microsoft Office

Experienced

Records Management

Skillful

Creative Problem Solving

Experienced

Detail Oriented

Experienced

Professional Summary

Experienced Office Manager/Assistant with 32 years of professional office experience. Maintained office organization to support efficiency, professionalism and performance objectives. In addition to my day to day job duties, the most satisfying part of my job was interacting with clientele.

Employment history

Office Manager, Wilderman Inc. Binsview, North Carolina

Jan. 2014 – Jul. 2018

Seasoned Office Manager with 32 years of professional office experience, Poised in working effectively with cross-functional teams in ensuring operational and service excellence. Detail-oriented in meticulously maintaining records.

Prepare and process legal documents and papers, such as summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.
Mail, fax, or arrange for delivery of legal correspondence to clients, witnesses, and court officials.
Receive and place telephone calls.
Schedule and make appointments.
Make photocopies of correspondence, documents, and other printed matter.
Organize and maintain law libraries, documents, and case files.
Assist attorneys in collecting information such as employment, medical, and other records.
Prepare and distribute invoices to bill clients or pay account expenses.

Assistant to Head Cashier, Lind-Champlin. Drewland, Nebraska

Dec. 1984 – Sep. 1990

Provided service and attention to customers in face-to-face encounters and through phone conversations. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. Delegated to a team of 5 to 6 cashiers. Assisted Cashiers with a close out of work day, matching cashier’s draws with main computer. Maintained all A/R and end of work shift deposits.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Complete forms in accordance with company procedures.
Manage projects or contribute to committee or team work.
Learn to operate new office technologies as they are developed and implemented.
Supervise other clerical staff and provide training and orientation to new staff.

Education

North Deckow University, Lucienneburgh, Florida

Medical Terminology, Jun. 1998

Bailey College, Mirandafort, New Hampshire

High School Diploma, General/with college courses, Aug. 1987

Skills

Accounts Receivable/Payable

Experienced

Inventory control

Experienced

Customer relations

Experienced

Computer proficiency

Experienced

Reception

Experienced

Professional demeanor

Experienced

Professional Summary

Strategic-minded, goal-driven account manager with over 20 years of verifiable successes in the areas of business development, account management, and direct sales. Exceptional ability to build and lead high-performing teams focused on developing profitable sales strategies and identifying market opportunities to achieve goals. Adaptable, customer-focused leader with a proven track record of bringing revenues, profits, and market shares to new heights. Highly dependable, ambitious candidate with experience with menu planning, entertainment booking, staff management, budgeting, and transportation organization. Excellent communicator and negotiator with a proven record for staying calm under pressure.

Employment history

Office Manager, Sauer, Feil and Olson. Gidgetstad, New Hampshire

Dec. 2018 – Present

Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
Direct or conduct recruitment, hiring and training of personnel.
Establish work schedules and assignments for staff, according to workload, space and equipment availability.
Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
Monitor the use of diagnostic services, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
Develop and implement organizational policies and procedures for the facility or medical unit.

Office Coordinator, Dicki, Lubowitz and Morar. Mayatown, Idaho

Jul. 2015 – Sep. 2015

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
Complete work schedules, manage calendars, and arrange appointments.
Make travel arrangements for office personnel.
Train other staff members to perform work activities, such as using computer applications.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Recruit, interview, and select employees.
Make recommendations to management concerning such issues as staffing decisions or procedural changes.
Monitor inventory levels and requisition or purchase supplies as needed.
Arrange for necessary maintenance or repair work.

Education

Northern Cremin, Port Lucas, Arkansas

CCMA, medical assistant, Feb. 2019

East Cruickshank, New Mishaside, Nevada

Bachelor of Science, Chemistry, Math, Physics, Oct. 1994

Personal info

Phone: (000) 000-0000

Email: andrew_smith@example.com

Address: 287 Custer Street, Hopewell, PA 00000

Skills

Creativity

Time Management

Problem Solving

Teamwork

Excellent Communicator

Professional Summary

A dynamic and highly motivated young individual with more than 7 years of experience in a customer-driven environment. Worked in a reputable and highly diversified companies. Proven ability to resolve issues professionally, follow through effectively with excellent communication skills, resourceful team player and committed to the efficient completion of challenging projects.

Employment history

Office Manager, Veum Group. Delmershire, Idaho

Sep. 2019 – Present

Develop or update procedures, policies, or standards.Resolve customer complaints or answer customers’ questions regarding policies and procedures.
Supervise the work of the office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Ensures the smooth running of the office operations and manages a team of administrative and support staff.
Organizing meetings and managing databases
Managing inventories
Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
Develop plans or set goals to achieve KPI’s
Coordinate activities with other supervisory personnel or with other work units or departments.
Analyze the financial activities of the operations department and provide input into budget planning and preparation processes.
Make recommendations to management concerning such issues as staffing decisions or procedural changes.

Administrative Manager, Bartoletti-O'Reilly. O'Connelltown, North Carolina

Jul. 2016 – Aug. 2016

Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Process and prepare documents, such as business or government forms and expense reports.
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
Monitor and direct the work of lower-level clerks.Oversee’s administrative operations of the business and in charge of the department’s day-to-day functions as well as sup
Complete work schedules, manage calendars, and arrange appointments.
Review files, records, and other documents to obtain information to respond to requests.
Inventory and order materials, supplies, and services.
Train other staff members to perform work activities, such as using computer applications.
Troubleshoot problems involving office equipment, such as computer hardware and software.ervising and supporting staff.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

Education

South South Carolina Academy, Marksburgh, Oklahoma

Bachelor of Science, International Hospitality Management, Jun. 2012

Skills

Budget Management

Problem solving

Proactive

Organisational skills

Communication, negotiation and relationship-building

People Management

Project Management

Andrew Smith

Phone: (000) 000-0000

Email: andrew_smith@example.com

Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Hello! My name is Samantha Pruitt! I am currently twenty one years old and have an associates degree in applied science from Northwest Arkansas Community College. I am a positive, hardworking, hands-on leader with 3 years’ experience managing the office part of a restaurant. Very skillful in scheduling, data entry, and inventory management. High energy, reliable professional with strong customer service skills and keen attention to detail.

Employment history

Oct. 2015 – Feb. 2017 West Tommiefort, Louisiana

Office manager/Waitress, Kilback, Predovic and Larson

Generated financial statements and facilitated account closing procedures each month.
Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, or obtain details of complaints.
Monitor employee and patron activities to ensure liquor regulations are obeyed.
Count money and make bank deposits.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Schedule staff hours and assign duties.
Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
Answer telephone calls and respond to inquiries or transfer calls.
Operate cash registers to accept payments for food and beverages.
Hire, train, and supervise food and beverage service staff.
Prepare cash receipts after establishments close, and make bank deposits.
Prepare staff work schedules.

Aug. 2014 – Nov. 2014 South Brett, Louisiana

Certified Nursing Assistant, Mohr-Treutel

Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
Check patients’ pulse, temperature, and respiration.
Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
Plan, prepare, or serve meals to patients or other family members, according to prescribed diets.
Direct patients in simple prescribed exercises or in the use of braces or artificial limbs.

Education

Associtate of Nursing: Nursing

Southern Christiansen University – Rueckerberg, Illinois

Feb. 2016

Associate of Applied Science: Nursing

Rowe Institute – East Borisland, Idaho

Skills

Quickbooks

Skillful

Customer Service

Experienced

Office Management

Experienced

Microsoft Office

Skillful

Professional Summary

Office Manager reporting directly to the Colorectal Surgeon responsible for providing day-to-day operations support. Major responsibilities include:
Patient/client service, Administrative duties, Knowledge of insurance practices, and Scheduling patient appointments and surgical cases. Advanced technical skills and in-depth knowledge of a health management information system used to maintain high-levels of quality care.

Education

North Hickle Academy, Doramouth, Hawaii

Bachelor of Arts, Psychology, Jul. 2002

Employment history

Office Manager, Pacocha, Kertzmann and Keeling. Port Agathabury, Nebraska

Jan. 2019 – Present

Organize and maintain daily office operations such as scheduling patient appointments, surgical bookings, keeping track of invoices, vendors, and payments made.
Acted as the lead on coordinating the move into a new office space by setting up all logisitcs including moving companies, build out specifications, new vendors, and details related to network/IT functioning
Initiate Insurance Prior Authorizations and expert at communicating with insurance carriers
Maintain full HIPAA compliance by ensuring all aspects of the office environment are in accordance with current regulations

Case Scheduler, Rau-Erdman. Domingoport, New Hampshire

Mar. 2017 – May. 2017

Scheduled patients for surgery by communicating with Surgical booking departments and coordinating provider and hospital schedules
Performed Insurance Prior Authorizations for surgical cases as needed
Contacted patients regarding appointment dates and times
Communicated regularly with the Surgeon to ensure proper scheduling and details were addressed

Account Manager, Wiegand, Rolfson and Howell. Zaneview, Virginia

Oct. 2012 – Jan. 2013

Managed work done by our billing team on a Federally Qualified Health Center client by ensuring accuracy, efficiency, and productivity steadily improved
Strategized ways to maximize reimbursement
Performed monthly closings and provided reporting on monthly productivity and reimbursement
Communicated regularly with client to ensure satisfaction

Manager, Howell-Larkin. Port Reyton, New York

Nov. 2008 – Dec. 2008

Became proficient in all aspects of medical billing: coding, claim submission, and financials
Managed employees internally with involvement of daily operations
Ran the Credentialing Department and performed credentialing services for new and existing provider accounts
Communicated heavily with insurance companies in regards to credentialing statuses, denials, and claim reviews

PCM Applications Specialist, PCM/EDM Group Supervisor, O'Hara, Wyman and Kunde. New Barry, South Carolina

Feb. 2006 – Apr. 2006

Responsible for client satisfaction within a Provider centered clinical product
Troubleshooted provider issues within the software by detecting fixes, designing customizations, and providing workarounds
Educated providers and their staff on how to maximize utilization of all product features
Once promoted to Supervisor, was responsible for managing a group of Specialists within this product support group

Mental Health Associate, Dibbert Inc. Trevorfurt, Delaware

Mar. 2003 – Aug. 2003

Provided face-to-face mental health support for patients in the hospital suffering from dementia, alcohol and drug abuse, and other psychiatric issues
Assisted with fall and safety risk patients by performing regular checks on patients within this category

Skills

Project Management

Communication and People Skills

Employee Management

Operational and Strategic Planning

Medical Billing and Credentialing

Organization

Andrew Smith

Phone: (000) 000-0000

Email: andrew_smith@example.com

Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

results-driven, senior-level professional equipped with years of verifiable success in the areas of business development, financial performance, strategic planning, marketing, and multi-unit operations management. Proven leader with a solid reputation and extensive experience in a wide-range of industries. Strong ability to utilize a wide-range of transferable skills and knowledge to consistently exceed expectations. Dedicated to driving and improving operational excellence and successfully guide organizations including start-ups and small businesses through launch and continuous development.

Employment history

Feb. 2018 – Present Diannaberg, New Hampshire

office manager, Beahan-Gulgowski

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers’ problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of c
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers’ problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Solicit sales of new or additional services or products.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers’ problems.
Check to ensure that appropriate changes were made to resolve customers’ problems.

Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.

Dec. 2002 – Mar. 2003 East Veroniquetown, North Carolina

bartender/waitress/cook, Schmitt, Lehner and Aufderhar

Collect money for drinks served.
Check identification of customers to verify age requirements for purchase of alcohol.
Clean glasses, utensils, and bar equipment.
Balance cash receipts.
Attempt to limit problems and liability related to customers’ excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons.
Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
Serve wine, and bottled or draft beer.
Take beverage orders from serving staff or directly from patrons.
Clean bars, work areas, and tables.
Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
Serve snacks or food items to customers seated at the bar.
Slice and pit fruit for garnishing drinks.
Prepare appetizers such as pickles, cheese, and cold meats.
Ask customers who become loud and obnoxious to leave, or physically remove them.
Arrange bottles and glasses to make attractive displays.
Create drink recipes.

Education

May. 1984

GED: business

Western Volkman Academy – North Cameron, Illinois

Skills

service to public

Expert

office management

Experienced

managing the running of business

Experienced

Andrew Smith

Phone: (000) 000-0000

Email: andrew_smith@example.com

Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Dependable, ambitious, customer-focused leader offering ten years of experience working in reputable department stores. Actively seeking role as a customer service manager where I can utilize skills and knowledge gained through experience and education to provide world class service at every interaction.

Education

Justice Studies

Southern Virginia College – North Antionette, South Dakota

Sep. 2005

High School Diploma

Western Batz – New Gary, Idaho

Employment history

Jul. 2015 – Present West Lekishahaven, South Dakota

Delivery Load Puller, Lehner-Mosciski

Keep areas neat while working and return items to correct locations following demonstrations.
Suggest specific product purchases/services to meet customers’ needs.
Confer with managers to coordinate delivery activities.
Schedule pickup and/or delivery of products or materials.
Respond to customers’ questions and complaints regarding delivery and pickup services.
Work with third party delivery company and customers to accommodate any and all customer requests/concerns.
Use power equipment to safely pull and stage all customers’ orders for delivery.

May. 2019 – Present North Shonda, Texas

Office Manager, Swaniawski, Jacobs and Carter

Use computers for various applications, such as database management or word processing.
Hire employees and process hiring-related paperwork.
Collect up to date payment information for monthly customers.
Work with staff to keep our office and garage clean and running smoothly.
On call 24/7 to help staff with any issues with customers or machines/gates at the garage.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Maintain scheduling and event calendars.
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Provide services to customers, such as order placement or account information.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Compute, record, and proofread data and other information, such as records or reports.
Monitor and direct the work of lower-level clerks.
Train other staff members to perform work activities, such as using computer applications.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Recruit, interview, and select employees.

Jan. 2014 – Mar. 2014 New Shawnda, Maryland

Helping Hands Coordinator, Satterfield and Sons

Oversaw a team of approximately 12 employees.
Maintain a clean and clear parking lot area and help customers bring their items to their car.
Interview, select, and train warehouse and supervisory personnel.
Develop work schedules according to budgets and workloads.
Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Make recommendations to management concerning such issues as staffing decisions or procedural changes.
Develop or update procedures, policies, or standards.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Train or instruct employees in job duties or company policies or arrange for training to be provided.

Dec. 2010 – Jun. 2012 East Josiah, Virginia

Stockroom Supervisor, Cummings, Herzog and Carter

Plan, develop, or implement warehouse safety and security programs and activities.
Interview, select, and train warehouse and supervisory personnel.
Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.
Respond to customers’ or shippers’ questions and complaints regarding storage and distribution services.
Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
Unloaded trucks and oversaw team while they organized and put away freight from the truck.

Skills

Management

Teamwork

Customer Service

Sales

Problem Solving

References

Andrew Smith

Phone: (000) 000-0000

Email: andrew_smith@example.com

Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Trustworthy, dependable, responsible and work well with others. Well-organized with in-depth technical knowledge and keen attention to detail. Efficient computer skills in word, excel and publisher. Great a keeping files organized and up to date. Able to communicate efficiently with coworkers and public.

Employment history

Nov. 2011 – Present Vandervortmouth, Vermont

Janitoral, Dickens-Rowe

Maintain and clean church campus. I am also the event coordinator for the High school department which entails maintaining a spreadsheet for each of the students that attend events requiring payment, paperwork and any other necessary documents.

Oct. 2015 – Nov. 2015 North Norbertview, North Carolina

Office manager, Wiegand Group

Maintained clients accounts, Store accounts bills and inventory. Used word, excel and quicken books.

Oct. 2006 – Sep. 2007 East Crisland, Iowa

Owner, Dietrich and Sons

Ran my own in-home registered Daycare. Maintained children’s and parents records. Submitted weekly attendance to food program. Worked in excel, windows and quicken books. I also taught preschool curriculum on a daily basis.

Dec. 2001 – Sep. 2002 Lake Jarvis, Alaska

Assembler/Buyers assistant, Christiansen Inc

Started out working on the battery assembly line for 5 years for three years I worked as a buyers assistant cataloging inventory, purchasing and creating sales invoices. Worked in excel, word, access, and publisher.

Education

Associate of Applied Science: Legal Secretary

West Tennessee Academy – Jesusitafurt, Utah

Skills

Computer

Experienced

Record Keeping

Experienced

Communicating with public

Experienced

Professional Summary

I am a professional chiropractic assistant and office manager with experience in an office environment. I have proven my ability to work as part of a healthcare team from patient care to office management. I am committed to patient satisfaction through superior customer service and attention to detail. I work well with others and enjoy teamwork.

Employment history

Office Manager/ Chiropractic Assistant, Lebsack and Sons. East Kieth, Maine

Jan. 2018 – Present

Analysed monthly balance sheet accounts for corporate reporting.
Answer telephones and give information to doctor, take messages, or transfer calls.
Review records for completeness, accuracy, and compliance with regulations.
Obtain and maintain accurate case histories of patients.
Maintain detailed and complete records of health care plans.
Collect medical histories and general health and life style information from patients.
Educate patients on topics such as exercise, nutrition and the healing process of the body.
Schedule all patients for appointments.
Verify, bill, and post medical insurance billings.
Consult with or refer patients to appropriate health practitioners when necessary.
Online marketing.

Sales Professional, Ryan Inc. Elliottside, North Carolina

Feb. 2017 – Jun. 2017

Take photographs of displays or signage.
Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
Dress mannequins for displays.
Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
Develop ideas or plans for merchandise displays or window decorations.
Store, pack, and maintain records of props and display items.
Send daily Statistics to corporate store.

FOH/BOH Shift Leader, Bailey Group. Carlostad, Oklahoma

Nov. 2015 – Dec. 2015

Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.
Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
Manage kitchen and front of restaurant.
Assign all employees their position for the shift.
Ensure all employees are performing required duties.

Education

O'Hara College, Port Tony, Kansas

High School Diploma, May. 2016

Skills

Multi-Line Phone System

Insurance Verification

Insurance

Billing patients

Customer Service

Management

Receptionist

Andrew Smith

Phone: (000) 000-0000

Email: andrew_smith@example.com

Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Trustworthy, dependable, responsible and work well with others. Well-organized with in-depth technical knowledge and keen attention to detail. Efficient computer skills in word, excel and publisher. Great a keeping files organized and up to date. Able to communicate efficiently with coworkers and public.

Employment history

Nov. 2016 – Present Freddiestad, Florida

Janitoral, Ryan-Sipes

Maintain and clean church campus. I am also the event coordinator for the High school department which entails maintaining a spreadsheet for each of the students that attend events requiring payment, paperwork and any other necessary documents.

Nov. 2015 – Jun. 2016 Lontown, New Jersey

Office manager, Bernier, Lockman and Nader

Maintained clients accounts, Store accounts bills and inventory. Used word, excel and quicken books.

Dec. 2007 – Apr. 2009 Treutelborough, Arizona

Owner, Bosco, Hagenes and Hirthe

Ran my own in-home registered Daycare. Maintained children’s and parents records. Submitted weekly attendance to food program. Worked in excel, windows and quicken books. I also taught preschool curriculum on a daily basis.

Aug. 1995 – Oct. 1995 Mrazport, Maryland

Assembler/Buyers assistant, Auer-Kilback

Started out working on the battery assembly line for 5 years for three years I worked as a buyers assistant cataloging inventory, purchasing and creating sales invoices. Worked in excel, word, access, and publisher.

Education

Associate of Applied Science: Legal Secretary

Schmeler College – Ushashire, Alaska

Skills

Computer

Experienced

Record Keeping

Experienced

Communicating with public

Experienced

Professional Summary

Self-motivated office professional with over 5 years of practical administration experience and related office management exposure. Detail oriented and organized individual with the ability to manage multiple projects and tasks at any given moment. Demonstrated history of efficient administration, while facilitating innovative and efficient solutions to various business operational issues. Highlighted leadership qualities and the ability to work with people from numerous backgrounds, while promoting team values.

Employment history

Accounting Manager, Harris, Macejkovic and Stehr. Port Latisha, Alabama

Jan. 2015 – Apr. 2015

Analyzed monthly balance sheet accounts for corporate reporting
Prepare, analyze, and verify annual reports, financial statements, and other records, using accepted accounting and statistical procedures to assess financial condition and facilitate financial planning.
Generated financial statements and facilitated account closing procedures each month.
Prepared weekly accounts receivable and accounts payable reports
Compiled general ledger entries on a short schedule with nearly 100% accuracy
Monthly bank reconciliations
Developed, implemented, and modified recordkeeping and accounting software
Received payments and post amounts paid to customer accounts
Weekly Payroll
Processing weekly, quarterly, and year end payroll tax reports
Sales tax reports
Workers Compensation reporting
Installing and repairing most minor computer problems, including software, hardware issues
Supervising office employees
Trained new employees on accounting principles and company procedures
Order and stock supply office with office supplies

Office Manager, Cartwright, Fay and Ferry. Lake Ethanburgh, Arizona

Jan. 2015 – Feb. 2015

Weekly Payroll
Using and creating documents with Microsoft Office, including Word, Excel, and Outlook.
Accounts Receivable – creating weekly/monthly billing to clients based on contracts
Accounts Payable-matching field tickets with invoices and entering for payment
Assisting in bid proposal letters
Weekly job cost reporting
Some HR – processing new hires and keeping an out of work log

Accounting Clerk, Blick Inc. Skileschester, Wisconsin

Dec. 2007 – Feb. 2010

Answered multi-line phone system.
Received A/R payments.
Monthly statements.
Entered A/P.
Payroll
Payroll tax reports
Bank reconciliations
Assisted in inventory reports

Education

Northern New Mexico Academy, New Luann, Connecticut

General Studies

North Wilderman, Rohanbury, Montana

Accounting

The Heaney College, Labadieville, North Dakota

High School Diploma, Mar. 2000

References

Personal info

Phone: (000) 000-0000

Email: andrew_smith@example.com

Address: 287 Custer Street, Hopewell, PA 00000

Skills

Smart verbal and written communication skills

Experience in handling accounts, developing budgets and book keeping

Proven administrative skills with efficient planning abilities

Smart multi-tasking abilities and skilled in time management

Strong analytical skills and expertise in planning, prioritizing and organizing the workflow

Proven problem solving skills

Andrew Smith

Phone: (000) 000-0000

Email: andrew_smith@example.com

Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Innovative, forward-thinking Human Resources Generalist with over 4 years of experience in the areas of performance management, benefits administration, hiring, employment law, and compensation and wage structure. Success developing and executing new hire orientations, maintaining employee databases and human resource information systems, and investigating employee grievances and providing appropriate resolutions. Dedicated and motivated to join a reputable, growth-oriented company as a human resources generalist.

Employment history

Dec. 2017 – Present New Bryantmouth, North Carolina

Office Manager, Romaguera-Lockman

Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Answer telephones, direct calls, and take messages.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Complete and mail bills, contracts, policies, invoices, or checks.
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Process and prepare documents, such as business or government forms and expense reports.
Compute, record, and proofread data and other information, such as records or reports.
Complete work schedules, manage calendars, and arrange appointments.
Make travel arrangements for office personnel.
Review files, records, and other documents to obtain information to respond to requests.
Inventory and order materials, supplies, and services.
Prepare meeting agendas, attend meetings, and record and transcribe minutes.
Troubleshoot problems involving office equipment, such as computer hardware and software.
Resolve customer complaints or answer customers’ questions regarding policies and procedures.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

Mar. 2015 – Jul. 2015 South Emory, Iowa

Recruiter, Harvey and Sons

Resolve customer complaints regarding sales and service.
Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
Interpret and explain human resources policies, procedures, laws, standards, or regulations.
Hire employees and process hiring-related paperwork.
Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
Schedule or conduct new employee orientations.
Confer with management to develop or implement personnel policies or procedures.
Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
Review employment applications and job orders to match applicants with job requirements.
Conduct reference or background checks on job applicants.
Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.
Contact job applicants to inform them of the status of their applications.
Interview job applicants to obtain information on work history, training, education, or job skills.
Develop or implement recruiting strategies to meet current or anticipated staffing needs.
Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees.
Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.

Dec. 2013 – Jan. 2014 South Merletown, Ohio

Administrative Assistant, Yost and Sons

Use computers for various applications, such as database management or word processing.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Complete forms in accordance with company procedures.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
Make copies of correspondence or other printed material.
Locate and attach appropriate files to incoming correspondence requiring replies.
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Coordinate conferences, meetings, or special events, such as luncheons
Arrange conference, meeting, or travel reservations for office personnel.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Conduct searches to find needed information, using such sources as the Internet.
Prepare and mail checks.
Order and dispense supplies.
Prepare conference or event materials, such as flyers or invitations..

Jan. 2012 – Oct. 2013 East Nellburgh, Maine

Customer Service Associate, Jacobs, O’Hara and Sporer

Dress mannequins for displays.
Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
Explain products or services and prices and demonstrate use of products.
Answer questions about product features and benefits.
Stock carts or stands.
Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Solicit sales of new or additional services or products.

May. 2007 – Jan. 2009 VonRuedenhaven, Louisiana

Quality Control Technician, Larkin, Bergnaum and Osinski

Inspect, test, or measure materials, products, installations, or work for conformance to specifications.
Record inspection or test data, such as weights, temperatures, grades, or moisture content, and quantities inspected or graded.
Mark items with details such as grade or acceptance-rejection status.
Notify supervisors or other personnel of production problems.
Discard or reject products, materials, or equipment not meeting specifications.
Grade, classify, or sort products according to sizes, weights, colors, or other specifications.
Clean, maintain, calibrate, or repair measuring instruments or test equipment, such as dial indicators, fixed gauges, or height gauges.
Collect or select samples for testing
Remove defective products.
Read dials or meters to verify that equipment is functioning at specified levels.
Write test or inspection reports describing results, recommendations, or needed repairs.
Make minor adjustments to equipment, such as turning setscrews to calibrate instruments to required tolerances.
Recommend necessary corrective actions, based on inspection results.
Inspect or test raw materials, parts, or products to determine compliance with environmental standards.
Monitor production operations or equipment to ensure conformance to specifications, making necessary process or assembly adjustments.
Weigh materials, products, containers, or samples to verify packaging weights or ingredient quantities.

Education

Bachelor of Science: Sociology

Eastern Waters Institute – Leuschkehaven, Minnesota

Bachelor of Arts: Criminal Justice

North Zieme – Crissyfurt, Georgia

Skills

Typing

Expert

Organization

Expert

Technology Skills

Experienced

Planning

Experienced

MS Office

Experienced

Answering Telephones

Expert

Communication

Expert

Clerical

Experienced

Client Relations

Experienced

Customer Service

Experienced

Professional Summary

I have over twenty years of customer service, sales, office management, executive/personal assistant and operations experience in highly competitive industries. I am detail oriented with exceptional interpersonal communication and organizational skills. I am adept at problem solving, negotiating, developing and maintaining positive customer relations. I am a motivator for all my co-workers assisting each one to reach his/her highest level of achievement.

Employment history

Office Manager / Executive Assistant to CEO, Ernser-Schoen. West Carlomouth, Colorado

Jul. 2015 – Present

Executive Assistant

Manage and maintain executives’ schedules.
Prepare invoices, reports, memos, letters and other documents, using word processing, spreadsheet or presentation software.
Conduct research, compile data, and prepare documents for consideration and presentation by executive.
Make personal and professional travel arrangements for executive.
Open, sort, and distribute incoming correspondence, including faxes and email.
Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.

Office Manager

File and retrieve corporate documents, records, and reports.
Set up and oversee administrative policies and procedures for offices or organizations.

Marketing

Act as liaison between staff and outside firms engaged for web design, marketing campaigns and digital/print marketing materials.
Perform routine marketing related updates to website (via WordPress), firm and staff social media pages, etc.
Coordinate all promotional activities, sponsorship, seminars and trade shows to ensure all required marketing materials are ordered, remitted and provided as needed.

Office / Operations Manager, Senger-Cronin. Schowalterview, Connecticut

Dec. 2007 – Mar. 2008

Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
Complete and mail bills, contracts, policies, invoices, or checks.
Compute, record, and proofread data and other information, such as records or reports.
Complete work schedules, manage calendars, and arrange appointments.
Make travel arrangements for office personnel.
Inventory and order materials, supplies, and services.
Troubleshoot problems involving office equipment, such as computer hardware and software.

Store Manager, Rosenbaum-Altenwerth. South Louettafort, Arkansas

Sep. 1992 – Feb. 1997

Planned and directed day-to-day operations of store to maximize overall performance and profitability.
Responsible for staff hiring, training and development as well as scheduling, work assignment and supervision of duties.
Coordinated store orders and implemented creative merchandising to maximize sales and maintain inventory control.
Monitored financial goals and progress and performed daily banking reporting and responsibilities.
Prepared store financial records and reports for review by District Manager and the corporate office.

Education

West Rohan, West Henry, Missouri

High School Diploma, College Prep, 1994

Skills

Marketing

Experienced

MS Office

Expert

CRM Administrator, WordPress, SalesForce, Database Management, Quicken, Quickbooks

Experienced

Project Management

Experienced

Professional Summary

Tenured administrative professional with extensive experience 10 plus years of providing support to the Chief Executive Officer of a multi-million-dollar organization. Analytical, detail-oriented leader adept at multitasking within a fast-paced environment. In-depth knowledge of standard office procedures, Microsoft programs, scheduling software, and machines; proficient use of Quick books. Adaptable and collaborative Construction Estimator and Office Manager for, residential, commercial and industrial with over 10 years of experience providing administrative, clerical and estimating support to large projects. Proficient at performing the setup and execution of contracts, budgeting, cost allocation and analysis, and data entry. Successful leader with advanced technical, time management, and organization skills. Strong knowledge of closing a deal.

Employment history

Office Manager/Estimator, Olson-Murazik. South Loreshire, Illinois

Jun. 2017 – Apr. 2018

Use computers for various applications, such as database management or word processing.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Complete forms in accordance with company procedures.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
Establish work procedures or schedules and keep track of the daily work of clerical staff.
Prepare and mail checks.
Mail newsletters, promotional material, or other information.
Interpret blueprints and drawings to determine specifications and to calculate the materials required.
Compute estimates of work completed or of needed renovations or upgrades, and approve payment for contractors.
Measure and complete estimates online, written or in person
Supervise, coordinate, or schedule the activities of construction or extractive workers.
Read specifications, such as blueprints, to determine construction requirements or to plan procedures.
Estimate material or worker requirements to complete jobs.
Order or requisition materials or supplies.

Project Leader for Maryland, Heathcote, Nikolaus and Metz. North Taisha, Georgia

Jun. 2006 – Aug. 2006

Travel the district of Maryland to each Lowes Home improvement. Inspect Lighting Dept and Lawn Care Dept.
Asses, displays, repair as need.
Change out displays according to current trends and products.
Complete inventory and arrange for new materials.

Education

Western Vandervort College, Lake Loydmouth, West Virginia

High School Diploma, Oct. 2004

Skills

Project Manager

Office Manager

Estimator

Professional Summary

Well experienced & results oriented management official seeking new opportunities in various fields including Corporate / Hospitality / Tourism / Information Technology. Expertise in Client interaction, Staff management , Quality control & administrative part of duties. Goal driven & visionary candidate looking to contribute in Growth of the Firm.

Employment history

OFFICE MANAGER, Sauer, Rodriguez and Olson. O'Harachester, Rhode Island

Oct. 2019 – Present

Regulate & administer official operations on basic to advanced level.
Supervise each department i.e. Accounts , front desk , guest relations , legal & I.T.
Execution of management rules and policies.
Process and prepare documents, such as business or government forms and expense reports.
Monitor and direct the work of lower-level clerks.
Inventory and order materials, supplies, and services.
Prepare meeting agendas, attend meetings, and record and transcribe minutes.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

ASSISTANT MANAGER, Graham Group. Lake Nam, Rhode Island

Oct. 2017 – Apr. 2018

Worked as an assistant to the general manager of the hotel.
Directed & managed the staff as well as operations of the hotel.
Achieved Employee of the quarter in DEC-2017 for guest relations.

Education

West Mayert, Pegton, Missouri

Bachelor of Arts, TOURISM, Present

The Oklahoma College, Gottliebbury, Utah

BACHELOR OF COMPUTER APPLICATIONS, COMPUTER APPLICATIONS, Present

Eastern Rosenbaum, Mathewhaven, Pennsylvania

DIPLOMA IN JAVA (J2EE) (CORE & ADVANCED) , JSP , HTML , CSS , AND WEB DEVELOPMENT, COMPUTER PROGRAMMING, Sep. 2018

Runte College, East Indiratown, Montana

CERTIFICATE IN COMPUTER TECHNOLOGY, COMPUTER TECHNOLOGY, Jul. 2018

North Dare, Rauberg, Georgia

High School Diploma, SCIENCE, Jan. 2013

Skills

WEB DEVELOPMENT

HOSPITALITY MANAGEMENT

OFFICE ADMINISTRATIONS

GUEST/CLIENT RELATIONS MANAGEMENT

MS OFFICE

EXPOSITORY & DESCRIPTIVE WRITING

Languages

ENGLISH

HINDI

MARATHI

GERMAN

ENGLISH

Professional Summary

Experienced in many different facets of business organization. Worked with many small start ups, and helped setup structure, organization and plans to improve efficiency, function and long term sustainability and growth. Previously owned a successful tradesmen training service, that specialized in licensing assistance. Helped to create growth within a small company that resulted in 80% revenue increase in one year.

Experienced in broad range of issues within the business spectrum from basic legal requirements, setup, record keeping requirements, liabilities, employee payroll, license requirements, license/regulatory upkeep, training goals, setting up goals for growth and helping to create sustainable legally grounded organized structure within small businesses to help build from “start up” to sustainable.

Employment history

Office Manager, Beier-Adams. West Alla, Nebraska

Apr. 2017 – Present

Manage all aspects of office operations for small company, with 5 employees.
Helped business grow, marginally by 80% in one year
Payroll
Accounts receivables
Accounts payable
Marketing campaigns
Invoicing
Scheduling, Dispatching
Customer Service
Managed owners event and training schedule

Office Assistant, Jerde-Moore. North Burmahaven, Hawaii

Jan. 2013 – May. 2016

Assisted office manager in all aspects of daily operations
Dispatched service calls
Handled schedule for servicing and installation department
Helped manage inventory records
Helped manage records for accounts payable and receivables for tax purposes

Owner, Ebert and Sons. West Lonport, Tennessee

Aug. 2007 – Feb. 2008

Handled all aspects of business operation.

Created a training program for HVAC licensing goals, complete with training manuals, website for training records, employee logins, training goals and guidance through the licensing process. Put together records and filed licensing for customers.

Registered customers for apprenticeship licenses or registered for progressive licensing. Setup testing, ordered manuals and test materials, setup licensing requirements and educated customers while guiding through the licensing process. Assisted with renewal or transfer of licenses for already licensed individuals.
Kept strict records for licensing purposes on any training, and goals met, and put together applications for licensing board when complete.
Handled all aspects of bookkeeping for business purposes.

Education

North South Carolina College, South Patrickchester, Pennsylvania

Bachelor of Science, Business Management, Present

Professional Experience

Software: Housecall Pro

MS Office

Business Organization

Customer Service

Business Management

Quickbooks

Marketing

Project Management

Bookkeeping

Accounts Receivables/Payables

Andrew Smith

Phone: (000) 000-0000

Email: andrew_smith@example.com

Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Dedicated executive offering over 2 years of consistent career progression in the areas of operations and management for a multi-million-dollar business. Expert in ensuring operational efficiency, workflow management, and production performance. Strong ability to lead cross-functional teams and collaborate with business leaders. I understand the importance of dedication it takes to run a successful business.

Employment history

Dec. 2015 – Aug. 2016 Trentonbury, Michigan

Office Manager, Roberts Inc

Receive payments and post amounts paid to customer accounts.
Maintained integrity of general ledger, including the chart of accounts.
Analysed monthly balance sheet accounts for corporate reporting.
Prepare, examine, or analyze accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
Answer customer questions regarding problems with their accounts.
Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
Operate computers programmed with accounting software to record, store, and analyze information.
Prepare and process payroll information.
Reconcile or note and report discrepancies found in records.
Reconcile records of bank transactions.
Receive cash and checks and make deposits.
Keep track of leave time, such as vacation, personal, and sick leave, for employees.
Attend and participate in meetings of municipal councils or council committees.
Assign duties to workers, and schedule shifts.

Mar. 2016 – Apr. 2016 Grahamberg, Nevada

Server, Morar, Ryan and Windler

Greet guests, escort them to their seats, and present them with menus and wine lists.
Served guests and ensured delightful experience

Education

Sep. 2009

High School Diploma

Southern Streich – Joaquinabury, Maine

Skills

Communication

Expert

Leadership

Expert

Adaptability

Expert

Self-motivation

Expert

Professional Summary

I graduated from college with a business administration degree. I was not really sure what I wanted to do with that yet so I accepted a job in the health care field and loved every aspect of it! I started off as a clerk in the Phlebotomy Department at Mayo Clinic. I was then accepted into their Phlebotomy Class and immediately after completing the course, I got a job on the night shift at their main hospital. I loved working face to face to with patients. It was very fulfilling. We made a big move to PA to be closer to family and I continued working in Phlebotomy, but also did some Medical Assistance work as well as assisted in Drug Studies. My attention to detail was a big plus on the studies. After taking some time off to have children, I then began working in a family business as the office manager. My business degree finally paid off. I learned a lot of new skills in the automotive industry in a very short amount of time. My job there was very diverse and stretched me in many ways that give me better skills for my future. I am now ready to get back in to the field that I am passionate about. I am very dependable, I love people, I have a desire to learn and I will be a great addition to your work force.

Employment history

Office Manager, O'Hara, Stanton and Wisoky. Lake Marcoview, Delaware

Dec. 2008 – Present

Run all aspects of auto dealership office including but not limited to title work on all vehicles, banking paperwork for 3rd party loans, accounting, payroll, filing, organization and problem solving.
Generate financial statements and facilitate account closing procedures each month.
Compile general ledger entries on a short schedule with nearly 100% accuracy.
Establish tables of accounts and assign entries to proper accounts.
Use computers for various applications, such as database management or word processing.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Phlebotomist, Medical Assistant and Drug Study Assistant, Greenholt Inc. New Cyrushaven, Montana

Dec. 1997 – Jan. 1998

Identified patients properly as trained.
Performed phlebotomy functions on patients using proper procedures as trained.
Performed routine laboratory tests.
Recorded patients’ medical history, vital statistics, or information such as test results in medical records.
Collected blood, tissue, or other laboratory specimens, logged the specimens, and prepared them for testing.
Maintained and followed standard quality, safety, environmental and infection control policies and procedures.
Assisted RN in charge of drug studies with patient care, logging all pertinent information, making sure all procedures were followed exactly, submitting information to drug companies in a timely and organized fashion.

Phlebotomist, Stiedemann, Herzog and D'Amore. Dachview, Delaware

Mar. 1994 – Jun. 1994

Performed phlebotomy procedures on patients on the night shift at St. Mary’s Hospital (a division of the Mayo Clinic)
Identified patients using proper procedure.
Maintained and followed standard quality, safety, environmental and infection control policies and procedures.
Worked well in stressful situations including ER and priority one situations.
Worked well with a team of people to accomplish large volumes of blood draws.

Phlebotomy Clerk, Osinski-Boyle. Shanahanton, Utah

Aug. 1993 – Sep. 1993

Worked alone in the phlebotomy lab on the night shift at Rochester Methodist Hospital.
Received and recorded orders from doctors for phlebotomy procedures via phone and fax.
Entered in orders accurately and efficiently.
Coordinated phlebotomists to perform orders in order of priority.

Education

East Ohio College, New Alfrediamouth, Delaware

Bachelor of Science, Business Administration, Jun. 1993

Skills

Good organizational skills

Teamwork Oriented

Dependable

Ability to work under pressure

Ability to prioritize work

Skilled with computers

Good communication skills

Good interpersonal skills

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Andrew Smith

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Andrew Smith

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Andrew Smith