network engineer
- Access and changing customer data through Clarify.
- Considerable experience with protocol, network traffic, and application analysis tools (e.g., Whatsup Gold and Network Monitor tool as well as traffic analysis tools and solar-wind).
- Provided 1-2nd level support and engineering for complex ASA related issues.
- Acted as a security resource on projects and network infrastructure implementations.
network engineer
- Actively monitor and react to real-time system conditions and make recommendations for improvements to our monitoring and reporting model.
- Implement approved system changes to test and production environments
- Resolve or escalate any system issues according to department procedures.
- Document and maintain all changes to departmental policy and procedures.
- Make daily reporting entries and ensure required accuracy levels in the Change Management Database are met.
- Ensure Technical Support commitments are met.
- Enforce the policies and procedures of the Information Technology Group.
network engineer (noc)
- Operation management of GenBand, Ericsson, Dialogic, Catalyea switch.
- Provisioning, call testing and troubleshooting of routing issues.
- Monitoring hardware issues, data analysis, and reporting.
- Implementing and updating Prefix-list for IPV4 ad IPv6
network engineer
- Infrastructure design.
- Network and systems maintenance and administration.
- IT support.
- Monitored and analyzed network traffic.
network engineer
- Maintained And Monitored Network Nodes
- Handled Data Center Operation
- Hands On Work Experience On Cisco Routers And Switches
- Hands On Experience Network Testing
network engineer
- BGP and EIGRP Configuration on AT&T backbone router and Managed router through Instar.
- Making changes in CSR edge router, access list, Scrub configuration.
- Designing Network for data Centre and providing complete Solution to Customer.
- Configuring DNS SNMP,DHCP, TACSAS Net flow, HSRP and VRRP ( Load Balancing)on Managed router.
- BMC remedy ticketing. Using CRM (CLARIFY) tools to make any change in Customer Database.
- Enabling Ip accounting on Access router.
- Handling 3rd level Escalation to isolate the issues.
network engineer
- Manual troubleshooting of RAW files in case of any issues being faced under Bridge CDRs while generating Audio Reports.
- WebEx Testing for both Compunetix bridges and Vivo Bridge.
- Troubleshooting and resolving customer queries regarding service issues to monitor customer satisfaction level.
- Handling link & network, content sharing related issues of the Audio Conferencing, coordinating with the NOC team regarding technical issues.