4a1566f9-6486-4e56-8f6d-ebce3e31b349
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Customer-oriented business graduate with years of customer service and commerce experience. Equipped with backgrounds in finance, marketing and workplace management. Exceptional people skills and an adaptable approach to professional relationships. Eager to network with employees and customers in the industry.
Employment history
Mortgage Loan Processor, Wehner and Sons. Tommyemouth, Wyoming
Jul. 2013 –
- Department managed residential loan files for nine different TrailWest Bank branches across five separate counties in the state of Montana
- Insurance, flood, title & appraisal documentation
- Currently serve as a member of the TrailWest Bank Marketing Committee
- Social media, website & print coordination
Sales Associate, Franecki Group. Meaghantown, Kentucky
Jan. 2013 – Feb. 2013
- Worked in retail department
- Customer service, sales floor & cash register support
- Organized Inventory
- Utilized supply chain technology to stock the sales floor for two separate retailers
Laborer, Kuhlman-Bruen. South Harrison, New Mexico
Apr. 2010 – May. 2011
- Worked throughout Western Montana
- Operated machinery & power tools used for the construction of residential/commercial buildings
- Experience with general framing & concrete work
Education
Quitzon Academy, North Mathewfurt, Kansas
BBA, Management, Jun. 2016
Southern Feeney, West Teresitaberg, New York
High School Diploma, May. 2011
Skills
Organization
Time Management
Technologically Inclined
Willingness to Learn
Communication
Teamwork
mortgage loan processor
- Processed mortgage loans from origination to closing, in compliance with Freddie Mac, Fannie Mae, VHFA, RD and PMI regulations
- Developed relationships with attorneys, appraisers and realtors
- Ensured all documentation in file was in compliance with loan type
- Verified employment, assets and liabilities by pulling credit reports, contacting employers, other banks and requesting documentation from applicants
mortgage loan processor
- Process residential, commercial, and agricultural real estate loans from application to closing.
- Add new loans to the core system, scan, and file away the loans.
- Prepare consumer, commercial, and agricultural loans.
- Handled all escrow accounts and disbursing real estate taxes and insurance, as well as running the annual analyses.
- Reconcile cashier checks, money orders, loan proceeds, and escrow disbursement check accounts.
- Handled all accounts that we service for Federal Home Loan Bank of Chicago.
- Process loan payments.
mortgage loan processor
- Prepared all the necessary paperwork to complete files for shipping
- Performed all the necessary requirements to process the loan for closing
- Resolved all problems and errors
- Obtained credit reports
- Ordered appraisals
mortgage loan processor/closer/servicer
- Reviewed files for accuracy and completeness for all conditions required by the underwriter.
- Prepared closing disclosure and all closing documents needed for the transaction.
- Coordinated the signing of the closing documents between all parties.
- Handled Mortgage fundings.
- Reviewed income, assets, title commitment, and all other conditions.
- Contacted members during loan processing to go over any questions the members have and request additional items needed.
- Handled servicing including payments, escrow accounts, monthly reports, and member inquires.
mortgage loan processor
- Communicated with internal and external customers by phone, email, and fax.
- Conveyed loan file decisions: approvals, denials, and counter offers.
- Serviced and completed a pipeline of 50+ applications average, monthly.
- Obtained necessary information and documents to satisfy loan conditions from customers and through research.
- Ordered and completed detailed reviews of all documentation.
- Adhered to quality control and audit standards.
- Met department targets: closing ratio, cycle time, customer satisfaction, etc.